Microsoft Needs To Fix Skype (theverge.com) 224
It's no secret that Microsoft has long stopped caring about Skype for Linux. But the VoIP and instant messaging service isn't exactly working well on other platforms either. Microsoft reporter and critic Tom Warren lists a number of issues he continues to face on Skype. These issues include infrequent restarts, too many update prompts, and just having to deal with the unimpressive user interface that Skype throws at everyone's face. "I'm not sure what Microsoft has done to Skype, but it sucks now," he writes. Warren adds: Recently, friends and family have started experiencing some of the many issues I experience, including calls simply not connecting properly and every device in a home ringing non-stop even when a call is activated. Microsoft had promised to fix notifications blasting out to both your desktop machine and mobile, but I still frequently receive them in real-time on multiple devices. [...] I regularly have to restart the app just to make a call, or have my microphone detected correctly. This isn't a single device with driver issues, it's consistent across machines. I can't even scroll up and down on the contacts section of the Skype app with my trackpad, it just doesn't work. Those are bugs that should be easy to address, but Microsoft has also struggled to get the UI right with Skype.
What did you expected? Same old story (Score:5, Interesting)
Expect to change? (Score:2)
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The problem with LINE is: you can only create an account if you have a cell phone that runs LINE. E.g. it is impossible on an iPad (which would run line, but does not allow to create accounts) nor is it possible via the Desktop app or web site.
LINE is very popular in Asia ...
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Oh, that sounds funny.
How do you install and iPhone App on an iPad? I guess i need to download it somewhere and fiddle with iTunes.
You could also install the PC version and create an account that you can use on your iPad I have the mac OS X version installed: it definitely is not capable of creating accounts. I wonder if the "PC version" is?
My iPhone has an to old OS, and I don't want to upgrade, hence the current iPhone version does not run.
(Yeah, I could make a back up, install new OS, install LINE, crea
the name says it all... Sky Hype (Score:2)
it's cranky in the work version also, especially if you connect to somebody else's desktop outside.
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Too late, I doubt they'll get me to switch back to Winamp from AIMP2 unless they include a bunch of solid FX like pitch-shifting, tempo-shifting, and speed shifting.
Confirmed on the restart (Score:2)
My dad, usually, has to sever the connection then send again to get his video to work correctly. Once this is done he has no issues.
This is on a Windows 10 system of less than a year old (complete system, not a downgrade).
As to updates, I have them turned off for Skype for the very reason updates generally cause problems.
Are you new here? (Score:5, Interesting)
I am still waiting for Active Directory to do what NDS used to do in the 1990's. And I can't wait until powershell finally replaces what UNIX has been doing since the 1970's. Remember this FACT: We would not have had graphical desktops without Microsoft! We'd still be using DOS!
Yes, indeed it will be a great day when Microsoft invents, easy, universal video chat...I'm so excited!
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The fact is, unix and linux comprise 90% of the consumer "computer" market these days. There's Mac OS X/iOS and Linux/Android. The only devices running non-unix-like OSs are genuine windows PCs.
And the other fact is, there were multiple GUI shells before MS-Windows, even on the PC. The GUI as we know it mostly came from Xerox, which Apple copied followed by Microsoft. I would never claim though that any one of these agents is solely responsible for the GUI.
You are correct though about Microsoft and their vi
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There's Mac OS X/iOS and Linux/Android. The only devices running non-unix-like OSs are genuine windows PCs.
You're forgetting Windows Phones. The 6 people who have them are offended that you've ignored them.
Re:Clarify? DOS competed with Mac, of course (Score:5, Informative)
GEM (February), Windows (November), the Amiga (July), and the ST (June) all came out in 1985.
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Ah, thank you. :D
Hope one gives some +1's for "informative"
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Except that I am.
MS produced DOS long after Unix was in use. Hell, there were loads of good OSes before DOS. DOS was, in fact, the worst. However, it was America, and in America, corruption is more important than quality. We have come to expect that of 3rd world countries.
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Back in the day, the press was all gushing praise on OS/2 for being so much better than Windows, so advanced and reliable... and yet IBM kept selling PCs with Windows. I recall thinking that was very weird. If they would not put their weight behind their own system, why would anyone?
I just wish notifications would work on iOS (Score:5, Insightful)
Re:I just wish notifications would work on iOS (Score:4)
It's the same way with Skype for Business, which we use at work. I never get any notifications unless I've had the app opened very recently, which really suck as its now our phone system interface, too.
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On Android, unless you have the status bar widget activated the Skype app just swaps out after a couple of hours and never gets any CPU time.
They recently changed the default to 'don't show status'.
MS doesn't care. The only help on the support forums is other uses with the same problem.
Even with the widget enabled, it's very flaky.
Death by a thousand cuts (Score:5, Insightful)
Stopping caring about... (Score:5, Funny)
And Lync for Mac. And...
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Skype for Business (Score:5, Informative)
Recently, my copy of Skype for Business has been terminating abruptly. This is on my PC at work, maintained by my company. I can understand Microsoft not maintaining the Linux or "home" version of Skype, but I would expect their business version to be robust and reliable.
Guess not. I wish I could say I'm surprised by this.
Re:Skype for Business (Score:5, Interesting)
That's the problem, actually.
Skype for Business is really a re-branding of Lync, Microsoft's other conferencing solution. And basically managing to screw it up like how they tried to unify Skype and MSN Messenger. At least the latter was text chat and Microsoft managed to get a gateway going (you could do voice and video on MSN, but it wasn't used heavily)
Then Microsoft rebranded Lync as Skype for Business, integrated its functionality into Skype and all heck broke loose and the two really weren't meant to interoperate well. The user lists merged, but try having a multi-way conference between Skype and Lync users and hilarity ensues as randomly one group or the other fails to get voice, video or other data.
Re:Skype for Business (Score:5, Informative)
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Recently, my copy of Skype for Business has been terminating abruptly. This is on my PC at work, maintained by my company. I can understand Microsoft not maintaining the Linux or "home" version of Skype, but I would expect their business version to be robust and reliable.
I'm glad to hear this isn't only happening at my company.
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Skype for Business is an unbelievably shitty steaming pile of dinosaur faeces. I think Lync actually got WORSE when MS rebranded it. It actually throws up an error message on boot if Outlook is booted at the same time about some file being unavailable. At my business we just ditched it and use Skype instead.
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Why would paying to upgrade one product affect the operation/performance of another unrelated product?
Talk about blatant shilling for Microsoft!
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Your assumption, that Office 2016 and Skype For Business are unrelated, is incorrect.
The GP is likely referring to how Skype For Business 2016 is bundled [wikipedia.org] with the Professional Plus edition of Office 2016.
IOW, (s)he meant "update to the latest Skype For Business". So, most likely not shilling.
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We're running O365 (Office 2013) and use Skype for Business. So far no major issues other than getting the accounts configured.
If Skype is bundled with 2016 that is just as blatant as saying IE is bundled with Windows.
Communication software should not be tied to anything, especially an office-like product. What if we uninstall Office and go with Open Libre? Will our Skype not work? (rhetorical question).
Microsoft didn't buy them to make Skype better (Score:5, Insightful)
It bought them to put its tech into their office platform.
And now that has been completed, the company doesn't need anyone to use Skype anymore. So it's been put out to pasture, to let it grow old and die. It doesn't matter how many millions of people are using it or why it might be a good strategy for Microsoft to continue with the product.
The base goal was achieved and now management has moved onto other projects. All that remains is the husk, the shell of something once shining and bright. Sort of like those crabs the Vogons liked to crush for no good reason.
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Desktops are dead eh? How about some solutions that don't require staring into a tiny phone screen?
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Desktops are not dead of course but they are not locked down yet. Until the final assimilation of Win10 takes place of course. Would you like to update now or...now?
So right now the profit motive drives around mobile devices that are nice and locked down for the masses. So you WILL learn to love "apps" vs programs or games. You WILL learn to love not having control over your data. You WILL learn to, what's that? You are going to switch to a FOSS? Well er...want a job? We need tech savvy people.
people are still using skype? (Score:2)
Why would I go through the effort to install a piece of software, when there are good-quality web-based alternatives like google hangouts?
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Because you want to communicate with people who have a Microsoft account but not a Google+ account or people who regularly open Skype but do not regularly open Google Hangouts.
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Why would I go through the effort to install a piece of software, when there are good-quality web-based alternatives like google hangouts?
Because you have friends/contacts who are only using skype. And/or you don't want to give your soul to Google+.
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I'm skype user so long, I'm not sure google even existed then.
Definitely Google Hang out did not.
Also: how am I expected to chat with my cute GF in Thailand when I have hangout and she has Skype?
((And yes, I have hangout on my iPad ... and one single contact who uses it, too))
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Does it really matter how you contact your virtual girlfriend?
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First of all she is not virtual.
Secondly, she can not switch to hangout as she is not educated enough. Would mean next time we meet, I have to install it. Or teach her how to configure it, installing is actually easy, the configuration is a bit tricky.
And thirdly, she would be my second hangout contact, so prefer to have her in the bunch of my skype contacts :D
And finally, she wants me to convert to LINE ... sigh.
Skype UI also fails UI design 101 (Score:2)
One of the most common requests on the Skype community forums over the last year and a half is some (any!) basic configuration options for the UI.
There's no way to get a properly compact view, there's no way to set the color of the bubbles, and the support for high-DPI screens is abysmal.
In fact, once I started looking into it, I found a whole batch of UI problems with the new "improved" 7.0 UI, which I shared on the forums and then gathered into a handy blog post:
Skype 7.0 - A new entry for the User Interf
What MS has done ... (Score:2)
From the article:
"I'm not sure what Microsoft has done to Skype, but it sucks now,"
Thy run Skype for Mac OS X like an App.
It looks like an App, it behaves like an App, in other words it is bullshit.
Luckily you still can double click on conversations to open them in their own window.
Microsoft's standard annoying programming (Score:5, Insightful)
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I wonder if part of this is because Microsoft is so goddamn big that half of their products are made by teams who aren't in the same city, report through different hierarchies and the whole mess is so ungovernable they can't even set guidelines for user interface coherency across the whole mess.
Re:Microsoft's standard annoying programming (Score:4, Interesting)
Software quality is dropping like a stone with offshoring. You see it from IBM and Oracle too. Lots of bugs, incoherent error messages from someone who just learned that you can trap errors but not how to write English or how to provide different messages for different errors so that the real problem is hidden worse than if nothing had been trapped. Not that everyone onshore is a genius but there is some attempt at HR and technical interviews. Not even lip service once you go offshore, people are cheap and the cost of having crappy coders destroying the code base doesn't seem to figure for non-technical VPs. No end in sight because it's a management fad and outsourcers can bill offshore workers at crazy rates without customer complaints, it's a fad, execs can't knock it without admitting they have no idea what is going on in the companies they "run."
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And then they ruined even that starting with Win8.
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I dunno office 2016 has been fine in my 150 seat office environment for me. Sounds more like computer problems on your end (100% cpu is not a problem i have had on any of the 150 workstations).
Skype for windows popping up on logon is configurable. One of the first things i did.
Outlook however, is best used with exchange server or hosted office365 (which is exchange). Not sure what mail provider you use but years ago using outlook with non exchange based mailservers was a load of headaches. Many word and pow
Skype/Lync - Official Messager of my University (Score:2)
There are benefits to the program, of course. I can help people remotely by sharing my entire desktop or only a single window. It's integrated with Exchange, so if they're on our corporate network, I can chat with them quickly and easily. But it's all still very slow, the not
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That, together with monocromatic icons makes me hate modern UIs (specifically Windows 10's UI).
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skype for business better (Score:2)
skype for business better
We use Lync (Skype for Business now) at work... (Score:3)
We use Lync (well, formerly known as Lync, now re branded as Skype for Business) for our work IM system
The server is constantly locking up /dumping connections and just generally feels quite unreliable... It seems that it's gotten worse ever since they re branded as Skype I don't actually know if that's just my imagination.
Still at least it's not full of ads like a lot of the free IM clients like Yahoo and AIM etc... (yes I know about Pidgin, but there are such serious issues in the LibPurple library I don't know as it's a really good choice)
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We use Lync (well, formerly known as Lync, now re branded as Skype for Business) for our work IM system
The server is constantly locking up /dumping connections and just generally feels quite unreliable...
We frequently get this weird glitch where the voice has some high-frequency ring modulation, giving it this weird crystalline dalek sound to it. The strength varies a lot so it's usually just an annoyance, but sometimes it's totally garbled and you go into a conference call to hear this weird alien chipmunk sound instead of intelligible speech.
It has also done this thing where it gets delayed and then tries to catch up by speeding through the buffer creatingthisweirdrushofbarelyintelligiblespeech until it
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We use Lync (well, formerly known as Lync, now re branded as Skype for Business) for our work IM system. The server is constantly locking up /dumping connections and just generally feels quite unreliable.
Same. All we use Lync for (on OS X, no less) is text IM. Seems pretty basic. Still, pretty much all I have to do is walk away from my desk for half an hour and the connection to the server will have dropped. I won't know this, of course, until I pull up the Lync window to check if I'm still connected. And even though Lync is set to connect automatically, it won't reconnect after a dropped connection without me doing it manually.
Oh, Congradulations! (Score:2)
After all these years you finally woke up and realized Skype sucks. I hope you had a nice nap. There are some other rude awakenings in store for you too. Believe it or not, Skype isn't the only Microsoft flagship product that is poorly supported and riddled with instability and security problems.
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Obligatory Dilbert (Score:4, Funny)
Forget the Skype client.. (Score:2)
The client has always been trash. They need to fix the Skype Web interface. It's what allows third-party skype clients to work, and it's what lets you check/message your contacts without having the skype client installed. But frequently you'll log into the web interface and it's clearly out of sync. Like.. contacts who are actually online will show up as offline, etc. Or messages will get queued instead of delivered. Or the whole thing will crash and not accept username/passwords for an hour (which is bette
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Or messages will get queued instead of delivered.
This happens when the contact is offline. Apparently, _sometimes_ Skype is true P2P and cannot send messages to offline contacts. Of course, the messages are queued _locally_ so if you are offline when the contact goes online, they won't get your message!
Skype may as well be dead. (Score:5, Insightful)
It's at the point where the only keeping Skype going is momentum. I stopped using it a long time ago, and the only reason I even keep it on my computer is in the rare occasion that I need to communicate with someone who only has Skype and nothing else. And unlike Windows, there isn't a massive ecosystem behind Skype that forces people to stay on board.
Google Hangouts, Facetime... hell, taking polaroid pictures and sending the resulting photos tied to a pigeon would be a more reliable, less irritating experience. Heck, they can't even maintain their Skype for Business product properly either. Mac has been waiting for years now and the best Microsoft has been able to do is repeatedly say "It'll be coming out any time now..."
Unless Microsoft does something to make Skype VERY compelling, VERY quickly, the exodus will just pick up speed.
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Google Hangouts is pretty dodgy as well, with Google tinkering about with it all the time (how the hell do you find anyone? there's no normal contacts list and when you search you are basically searching ALL of Google Hangouts), and I also don't like the fact that you have to run it from a web browser. I'm on a PC and I don't permanently have a web browser open (yeah you can run the Hangouts app in Chrome but that's still technically keeping an invisible web browser running. It also bizarrely closes itself
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Yeah, Apple is missing a massive opportunity by not making it cross platform beyond their own products. It's actually very good.... Of course, given their track record on other Windows ports of their products, I guess maybe it's a good thing that they haven't ported it. :P
I agree Hangouts is also dodgy, but it's better than Skype. Also, there are other lesser known Skype clones like Viber. I personally don't care that much about video calls, so I've been pushing people to use Telegram. It only does mess
Forget Skype. What about Outlook? (Score:4, Interesting)
How about fixing the 10,001 things wrong with Outlook? I'm forced to use the POS every day at work and it makes my skin crawl every time I use it. Microsoft seems to have embraced a culture of technical mediocrity. The hard reality behind their grandiose marketing hype is an attitude of slovenly indifference.
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"Embraced"? That's been Microsoft's culture since the beginning.
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Remember that scene from "Pirates of Silicon Valley"?
Steve Jobs: "We're better than you are! We have better stuff."
Bill Gates: "You don't get it, Steve. That doesn't matter!"
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The problem (Score:5, Informative)
As I see it, was that Skype, as created, didn't need any "tweaking" it was basically done. It did what it needed to do, and it did it well. No fuss, no muss, no issues.
Naturally, MS had to come in and fuck it up.
I mean, improve upon it.
Now it barely works and is stuffed full of shit no one wants or needs.
In other words, standard MS practice.
Not in the business plan at all (Score:2)
Why do you think Microsoft, of all corporations, would be interested in spending time and money on improving a program that gives users valuable services free of charge?
Might be focusing on Lync (Score:3)
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Their business chat / voice / video tool ("Microsoft Lync") has been getting some of their attention, and was recently rebranded "Skype for Business". They may be converging the two, using the Lync code base going forward. To me that makes more sense than maintaining two products that do the same thing.
And yet they did the same thing when they rolled out OneDrive and OneDrive for Business as two products that perform essentially the same functions but don't have full feature parity and are based on completely different backends.
Linux fixes? (Score:2)
After seeing what Microsoft has done to Skype for Windows, I'm quite happy with Skype the way it is - Linux Skype works properly in Pulseaudio.
I only have two demands, and that's to make Skype 64bit, as it is 32bit for most OS's not called Ubuntu. Would be nice to look good in KDE.
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Glass Half-Full (Score:2)
A little review of Skype (Score:2)
It's kind of amazing how artful Microsoft is at destroying things: Skype, Nokia, Lionhead, Groove, Rare. I'm sure Microsoft shills can quote off the top of their head how
Sucks just now? (Score:3)
When did Skype NOT suck? Yes, at some point it was a fairly novel, affordable/free product "for the masses", but it was never a product that didn't suck in multiple aspects such as UI, stability, functionality just to name a few.
Comment removed (Score:3)
Why! (Score:2)
Let it die, stop using it!!
It is only used because "other" people use it, no one like it... stop using it and let it die, everyone will win.
Now with webrtc, the standard for chat is webchat, with FULL video, audio support. Just use the build in "firefox hello", https://appear.in/ [appear.in] , https://apprtc.webrtc.org/ [webrtc.org] , https://talky.io/ [talky.io] , https://www.voicechatapi.com/ [voicechatapi.com] or https://meet.jit.si/ [meet.jit.si] and you will never need skype again . If you need a client with a full "friend list", you can use plain old irc or jabber and
Don't hold your breath (Score:2)
Don't hold your breath waiting for Microsoft to fix their shit. Just move to something better, alternatives exist. My favorite is Google Hangouts.
This is like listening to someone complain about the burger joint they go to and how their burgers don't taste good anymore. Why would you keep going to a restaurant that serves food that you don't like? Go somewhere else!
Microsoft stopped caring about Skype on Linux (Score:2)
And we stopped caring about Skype period.
We've long since moved to Zoom and never looked back.
New isn't always better (Score:2)
Still no viable alternative (Score:2)
As much as we love to hate Microsoft and their mediocre, poorly tested, insecure products, in the case of Skype there is STILL no viable competitor.
I mean a communications tool that will let you EASILY connect with others, on many platforms, easily overcome firewalls, NAT, and transparently handle changing network conditions with relative grace. Simple to setup, Easy to locate and add people, and a UI that mostly works.
For now, until a competitor becomes as easy to use as Skype, it is here to stay.
Sure, the
Slack (Score:2)
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On which browsers for which operating systems does the web-based client support audio calls and video calls? Or do you only use the IM part?
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From the featured article:
The page you linked supports this:
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What do you mean the web-based client works so much better? Does it work better when the entire service will go down and be unable to authenticate for eight hours at a time? (the situation a month ago). Or does it work better when it just shows some online contacts as being offline and vice versa? How about when it queues messages for later delivery without notifying you? Problems I've never had with the standalone client, as crappy as it is.
Is X11/Linux more niche than Windows Phone? (Score:3)
It costs money to support software on a niche OS.
Then how does Microsoft get away with supporting apps for its Windows Phone operating system, which is about as niche within the mobile market as X11/Linux is in the desktop market?
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It costs money to support software on a niche OS.
Then how does Microsoft get away with supporting apps for its Windows Phone operating system, which is about as niche within the mobile market as X11/Linux is in the desktop market?
It doesn't, I own a windows phone and the skype app is pretty atrocious. Constantly crashes, messages will confusingly disappear, chat history is often inaccessible, almost never receive notifications of when a message is received, etc etc. Haven't been fixed in ages.
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Then how does Microsoft get away with supporting apps for its Windows Phone operating system, which is about as niche within the mobile market as X11/Linux is in the desktop market?
As I said, support for niche OSes costs money. Microsoft, not-unexpectedly, prioritized their own interests. If you're a Linux user this shouldn't be, at all, an unfamiliar story or even one exclusive to Microsoft.
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It's no secret that Microsoft has long stopped caring about Skype for Linux.
It costs money to support software on a niche OS.
Of course it is the guys running on this OS that will write the competitor that people will move to when skype becomes unusable.
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Of course it is the guys running on this OS that will write the competitor that people will move to when skype becomes unusable.
Please do, Skype sucks! Their big advancement lately is adding pop-culture emoji. Seriously, I have 'Angry Birds' smilies right now!!
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https://meet.jit.si/ [meet.jit.si] for the win!
It'll kill Skype as surely as Diaspora killed Facebook!
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Well if somebody has problems with Skype I suggest they look at the Skype for Business (old Lync Client). The user interface responsiveness is horrific.
Not just the responsiveness. The whole interface is terrible. Every meeting we play, "How many engineers does it take to share a presentation with Skype?"
Right now the answer is about thirteen.
They need to rehire they guy that came up with the Start Menu. [slashdot.org]
Re: So hang on for one second here... (Score:2)
Skype started to get bad and bloated before Microsoft got their hands on it.
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