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Businesses Google The Internet

Google Fiber Reminds People It's a 'Real Business' (dslreports.com) 105

An anonymous reader writes: While Google Fiber gets a massive amount of media hype (justly based on its disruptive speed and price point), the reality is that despite numerous city "launches" -- not that many people can actually get the service. But while many ISPs and analysts have dismissed Google Fiber as an adorable experiment that will never impact them, many of these folks have been forced to changing their tune as Google Fiber's list of planned launch cities grows larger. In a profile piece over at USAToday, the company once again notes that while Google Fiber may have begun as a PR exercise, it's now dead serious about being a large, nationwide disruptive kick in the ass for incumbent broadband providers. "It is indeed a real business, and it's serving to increase competition as well, and that's something that we don't mind," Google Fiber boss and former Qualcomm exec Dennis Kish tells the paper. "We think it's healthy for the market and for consumers."
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Google Fiber Reminds People It's a 'Real Business'

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  • No it isn't (Score:3, Informative)

    by Anonymous Coward on Friday July 22, 2016 @03:04PM (#52562667)

    It's a subsidiary of a real business, a business with billions of dollars in liquid capital that is currently sitting around doing nothing. They're only going slow because it's a strategy intended to force municipalities to carve out subsidies and dig the trenches for them.

    • No it isn't (Score:4, Informative)

      by CrashNBrn ( 1143981 ) on Friday July 22, 2016 @04:32PM (#52563163)
      All of the Alphabet child companies have to be self supporting. I don't recall if the deadline has past yet or not. Which is why - if you've been paying attention - some things have already been divested, such as Boston Dynamics robotics.
    • to offer better service and prices. Google mainly want a big, affordable pipe to everyone. If they can get the existing service providers to do that, great, if not, they'll do it themselves. I've noticed that areas where Google announces that they are thinking about entering seems to suddenly get better prices and faster speeds from the people already in the area.
      • by mysidia ( 191772 )

        Google should start "tricking" existing service providers into thinking they might enter every market, then..... Force their competitors to make that investment in EVERY potential market, to gain maximum leverage...

  • by mandark1967 ( 630856 ) on Friday July 22, 2016 @03:06PM (#52562677) Homepage Journal

    until I can get it...

    just sayin'

  • Well if it was JUST a cute little experiment, it wouldn't accomplish what they want to do with it. If they want ISPs to get competitive they'll have to actually, yanno, compete.

    actually now that I think about it, why did this need to be pointed out? Did people think it was going to be temporary or something?

    • by Areyoukiddingme ( 1289470 ) on Friday July 22, 2016 @04:09PM (#52563081)

      actually now that I think about it, why did this need to be pointed out?

      Because it's Google.

      Did people think it was going to be temporary or something?

      Yes. It's Google. They lose interest in everything that isn't search or email or maps. And maps is iffy. They forgot that search didn't earn billions overnight, and now have unreasonable expectations for everything else. If it doesn't earn hundreds of millions in its first year, it's deemed pathetic and gets abandoned. Google Fiber probably runs in the red. Making physical things happen is expensive. It will pay for itself in the long run, but Google is about as far away from the mindset of a utility as you can possibly get while remaining on the same planet. Waiting for a long run low margin payoff is not in their corporate DNA. The continued existence of Google Fiber is anomalous already. It will only get worse.

      So yes, that did need clearing up, and I'm still skeptical.

      • by mysidia ( 191772 )

        It's not running in the red; if they're getting the local governments to pay for the heavy digging. I guess that explains why they are only coming to a few cities?

  • by bjwest ( 14070 ) on Friday July 22, 2016 @03:14PM (#52562715)
    I live in a town of ~10,000. My great grandchildrens generation might see Google Fiber here.
  • Spying? (Score:3, Insightful)

    by XanC ( 644172 ) on Friday July 22, 2016 @03:15PM (#52562725)

    Is having Google be your ISP just asking for absolutely everything to be spied on?

    If I get it, I'm thinking of renting a cheap VPS and running all my traffic through that over an encrypted tunnel. How bad would latency be? Other thoughts?

    • Depends on how close the vps is the encrypt/decrypt is pretty quick a few ms each way.

    • As opposed to Verizon....
    • Re: (Score:1, Informative)

      by Anonymous Coward

      > Other thoughts?

      https://en.wikipedia.org/wiki/Room_641A

      Your Internet traffic _regularly_ flows through equipment owned and operated by companies that are orders of magnitude less scrupulous than Google. If your traffic _ever_ flows overseas (even for a single hop), it's a certainty that it's captured and analysed by the NSA. It's likely that Russia and other such big players do the same for traffic flowing within the US.

      It's trendy to have a hate-on for Google. What the loudest folks seem to forget is t

    • My sense -- perhaps completely off base -- is that even if "ISP Google" doesn't use a modicum of data, it's still a Good Idea for Google to offer high-speed internet on the cheap. The more you use the internet, the more potential there is to make money on ad revenue. And if you have lousy internet, you're more liable to resort to other, less-monetizable forms of entertainment.

      I like to think -- and this is again perhaps a bit naive -- that there's some overlap between what Google wants and what I want wi
    • by Agripa ( 139780 )

      When I had AT&T U-Verse, running a VPN from the St. Louis area to the west coast was *faster* with lower latency and more reliable than the native path. It was even faster for contacting endpoints in the local area.

      As far as I was able to tell, AT&T runs various transparent proxies and maybe routes all traffic through a central location for easy government access. The encrypted VPN traffic would be too obtuse for this.

  • by lionchild ( 581331 ) on Friday July 22, 2016 @03:16PM (#52562731) Journal

    One of my small clients was able to get Small Business Google Fiber installed this last year. After the struggles of getting the physical installation going, things have been very nice. They like it very much, the way they expected it. However...

    Recently Google has contacted us to say our "introductory rates" will be ending the middle of 2017. They're moving to a 3-tier model for their fiber speeds. For $250 you can keep your 1 gigabit speed, for $150 (I think), you an go down to 250 megabits, and for $75 (or $100 maybe), you can go down to 100 megabits. If we don't update our choice by the end of July, 2017, they'll kick us down to 250 Mbps automatically.

    So, with the price change, that means we'll have to pay, basically, double to maintain our 1 Gbps, otherwise we lose 75% of our speed to pay the same price.

    Welcome to the "business."

    • Business Internet from "places we typically think of as consumer" (Comcast, TW, etc) typically cost more. As a consumer, I don't see that move as something that tells me necessarily it's going to get expensive. Those are still fantastic rates, for a business, btw.
    • by Cowclops ( 630818 ) on Friday July 22, 2016 @03:28PM (#52562823)

      Where I work, we pay more than $250 a month for 30 by 30 fiber from TWC. Its pretty reliable, but reliably slow at such a low cap speed. The 10x10 fiber we have at some locations comes in under $200 a month, but the symmetric speeds means the download is tough when you need to grab a big file like driver updates and whatnot.

      I'd love to pay $250 a month for business gigabit. Or $150 a month for 250.

      I'm not saying its completely ok to drop the speeds/increase the price, but as the other sibling post pointed out, they're pretty good prices for business internet even if its not as good as the "retroactively introductory" price.

    • That does suck, though...introductory rates and such are never guaranteed. Still, it beats my Comcast by a pretty wide margin - $70 gets me 30/10, and that's consumer-capped. I'd jump at the chance for 100/100 (or even 50) at $75.

      • That does suck, though...introductory rates and such are never guaranteed. Still, it beats my Comcast by a pretty wide margin - $70 gets me 30/10, and that's consumer-capped. I'd jump at the chance for 100/100 (or even 50) at $75.

        And you're only getting a consumer service level agreement which is, basically, that if it doesn't work they'll fix it when they get around to it. I'm sure the Google Fiber business class service includes a more typical business SLA, with defined maximum response times and compensation for excessive outages. That sort of SLA typically triples the price vs a consumer service with the same bandwidth.

        • Oh, and business SLAs typically also include guaranteed minimum bandwidth. Consumer service is "up to X/Y", and typically it's not *too* far below (and sometimes it's even above), but there are no guarantees.
    • So, with the price change, that means we'll have to pay, basically, double to maintain our 1 Gbps, otherwise we lose 75% of our speed to pay the same price.

      Or, you could drop down to the consumer tier and pay less per month than you currently do... but give up the business-class service level agreement that you have.

      If you're getting 1Gbps with a business SLA for $125 per month right now, that's an *amazing* deal. Comcast would soak you for twice that for 100 Mbps. I currently pay $120 per month for 15/3 (Mbps) with a business SLA, though that's because I'm out in the sticks where there are very few options available.

    • If I could pay $100 for 100 Mbps I would be fucking ecstatic. I pay $90 for 6-10 Mbps and I have a 90GB/mo cap.

    • by jon3k ( 691256 )
      $work operates a bunch of branch locations in the southeast. We work with most large cable providers (Charter/Brighthouse, Comcast, Cox, Mediacom, etc) and the best prices we can get is in a few locations for $300/mo we can get 300Mb/s cable. Most locations are either 100 or 150Mb/s for $300. I would GLADLY pay $250 for 1Gb/s (fiber optic) Business Internet Service. We have fiber in a couple places (oddly enough, CSpire in the middle of Mississippi offers very inexpensive 100Mb/s bidirectional fiber alo
  • by tsstahl ( 812393 ) on Friday July 22, 2016 @03:27PM (#52562813)

    Until it is in my town, it doesn't exist.

  • I don't really believe they are a real business. I mean, in the sense that, if you live in those places, you can get amazing fiber, and then everyone else suddenly shifts to compete, sure. It's real.

    But I don't live there. I *do* live in suburbs just outside of a city, a major metropolitan area. But no google fiber. Because their total deploy is so damned low, my area could reasonably be next (so in the next couple years) or very far out (long enough not to matter).

    So to me, no, they aren't real. No o

  • I don't see Philadelphia in the list of future or even potential cities for expansion. Shit, not even a single city within a six-hour drive. Nothing in the Northeast. The closest seems to be Raleigh-Durham. At this rate, it just looks like yet another half-assed Google project ready to go on the chopping block.

    • Doesn't Philly already have a sort-of competition between FIOS and Comcast? Along with the difficulty of doing anything in the city of nepotism love, they may not see that as a priority.

      • There is no competition when there are only two players in broadband. The head of Verizon explicitly stated they would not be competing on price when they moved into areas serviced by Comcast.

        Verizon prices are effectively the same as Comcast's for the same service.*

        *+/- 5 mbps for the same price.

        • That's true, but what I meant was that they probably look at Philly as this den of Comcast and Verizon - Comcast is headquartered there and Verizon has a major presence from when it was Bell Atlantic. They are major players and the broadband coverage is pretty good - I think their mission to provide universal fast internet and the efforts needed to bust into Philly probably conspire to nudge them elsewhere.

  • And yet it's all just talk until you actually start getting serious about serving places. Six current cities and four upcoming cities is not a serious business. 12 potential cities? That's great. I've read they primarily select cities based on where dark fiber is already heavily available, which is fine from a cost point, but it doesn't necessarily get them customers.

    Besides, I'm likely to pass unless I can get something between the "free" and $70/month plan cause 5 Mbit isn't enough and 1 Gbit is way more

  • You're our only hope!

  • by Archfeld ( 6757 ) <treboreel@live.com> on Friday July 22, 2016 @04:01PM (#52563031) Journal

    I switch seasonally from a town in the SF bay area that has multiple options in ISP's and a very fast home service of 100mbps to Yuma AZ where I can barely get 15mbps from the only show in town for more money. While it pales in comparison to Gbps service just the addition of another competitor drove down the cost and increased bandwidth in the existing Comcast offerings. BTW I've mentioned before I love Astound/Wave communications, and TWC/Charter to be known as Spectrum communications SUCKS donkey genitalia.

  • by CAOgdin ( 984672 ) on Friday July 22, 2016 @04:02PM (#52563041)

    Out here in rural America (I'm near Lake Tahoe), we hear nothing but Big Business Buzz. I've got the best there is in the County Seat: 12 Mb/s, barely enough for my small business...but nothing near what it would take to attract significant business growth, because we're not "visible" enough, and the Republican congress has made sure there's been no money (even though most rural areas are as Red as Hell) for broadband through the Rural Utilities Service, or other federal medium.

    Google could create a massive economic boom in rural America...but "shareholder return" is more important to them than trying to help solve economic problems outside big cities. But, even Jack Welch, the original progenitor of "shareholder value" has now called it "the dumbest idea in the world."
    (See http://www.forbes.com/sites/st... [forbes.com])

    Even the Tennessee Valley Authority spawned the USDA's Rural Electrification Service to bring electricity to rural areas...back when politicians still gave a damn about their constituents' needs.

    So, Google, why won't you return my phone calls about serving rural markets? Are citizens in rural areas less VALUABLE to our Country, in your eyes? Where does YOUR food come from?

    • by jratcliffe ( 208809 ) on Friday July 22, 2016 @04:18PM (#52563121)

      Given how massively subsidized rural areas are already (and how overrepresented heavily rural small states are at the Federal level), it's pretty gutsy of you to demand even more. Once you start paying for my urban parking, I'll consider helping to fund your broadband.

    • It has nothing to do with the value of the citizens in rural areas but the substantially higher cost of providing service to them. Or, to put it another way, does it make more sense to spend $100M bringing service to 10,000,000 people or 1,000,000 people?

      • by jon3k ( 691256 )
        This guy gets it. Providers have a metric which is called "Cost per Home Passed". That is, what does it cost in dollars to lay fiber for each home the fiber is laid near, because each one is a potential customer. If I can pay $1M and pass 10,000 homes versus paying $1M to pass 10 homes, it doesn't take a math wizard to figure out where I'm investing my capital.

        It's not to say that they won't eventually roll out fiber to more rural areas, just that when you have a certain amount of capital to invest, a
  • by darkain ( 749283 ) on Friday July 22, 2016 @04:11PM (#52563091) Homepage

    In my neighborhood, the options were city owned cable internet at 30mbps, Comcast at "50mbps" (we all know how accurate THAT really is), or Centurylink at only 3mbps!

    Thanks to the push of Google Fiber elsewhere in the country, the local ISP and Comcast have increased their speeds to about 150mbps, and Centurylink has pushed Gigabit Fiber, which I've been greatly enjoying since the beginning of the year. The only downside is that my monthly bill is roughly double that of Google Fiber in other cities. But considering it is only about $30 more than I was paying for the 30mbps down (and 6mbps up), the symmetrical gigabit connection has been more than worth the extra fee!

  • Of course it took well over a year longer than expected, and my apartment complex was recently bought and are going to be kicking out all current tenants in order to renovate, but it's nice. For now.
  • that it's a Real Business too.

    Except that when FiOS rolled out here, Verizon didn't try to undercut Comcast's prices.

    I'll keep waiting for the Googs to get here, but I'm not holding my breath.

    • by Anonymous Coward

      The dude who ran the FiOS roll out has DSL at his house. Verizon has no interest in FiOS anymore. They are busy selling it off to anyone they can.

  • As a techie who actually has Google Fiber, it's been amazing. The first couple weeks were really rocky--random internet outages which were unexplainable.

    They sent a tech out, who'd never seen anything like it, and he's like "well, I guess I'll replace the network box, because I have no idea what it is." Worked great ever since.

    The only major disadvantage is they don't want you running your own router, and have actually hassled me for doing so. They offer just a fiber jack to businesses, but don't offer it for residential customers. Residential customers HAVE to use their "network box" (router). There are actually howtos on the internet of plugging into the fiber jack, if you have a managed switch and set the VLAN tags right.

    My speeds:
    I get 400 Mbit up/down over wireless (my own router)
    I get 900 Mbit up/down wired

    Speeds are constant, regardless of time of day, and no weird latency issues at all. I get a reliable 1ms ping to a friend who also has Google Fiber 15mi away, and I get very low pings to the rest of the world. It's hands down the best internet I've ever had. Customer service is friendly, too.
  • Sure it is. How is that Austin rollout going Google? I only ask because I live there and at the rate I'm seeing, I'm gonna get it around the year 2525. If man is still alive.
    • by Megane ( 129182 )

      Far northwest Austin here (just south of Cedar Park), the only thing I've gotten from them is a T-shirt (1XL with no option for a 2XL). The original map made me feel like I was in the boonies. Hell, a freaking Tesla service or showroom place (not sure which yet) even opened nearby in the past few weeks! And I'm moving back to San Antonio, which has at least been chosen as a GF city, so who knows, it might not even set my wait back by much.

      If you don't live between, say, Ben White and 2222, you will probabl

  • major space flight, technology, and oil and gas hub and we're not even on the roadmap for future deployment according to the pictures in that article.

    I have a hard time thinking of Google Fiber as a serious business if they're ignoring us.

    Now if they were ignoring us but they were intentionally targeting places like Jal NM, Pecos TX, Nome AK, Vale OR I would consider them serious. SInce they're just cherry picking mid-sized to large cities that already have reasonably good infrastructure - likely loads of

    • by Shados ( 741919 )

      Google Fibers picks their targets more by political situation of the city than anything else. So many cities have lock ins, agreements, weird contracts, codes that will get in the way, etc, that its really hard to establish a service like Google Fibers.

  • Just out of curiosity...

    Does anyone have references for general ballpark figures to build out a mile (or ten) of high speed internet access (say, 5/1 per account), and how many accounts per mile are generally required before a cable company will install the infrastructure?

    • by TheSync ( 5291 )

      According to this [bbpmag.com] the price for rural FTTH is:

      Cost per household = $3,072 + $13,365 * (adjusted road miles/households) - 0.8867 * households + $25.04 * frost index + $17,700 * wetlands percentage + $1,376 * soils texture + $165.40 * road intersection frequency

  • Seriously, living in a place like highlands ranch, which is loaded with well-to-do techies, and having other communities around here, it sux waiting for Google to get here.
    Come on Google, work with netflix, amazon, etc and spread out faster. All it takes is a bit of money from all of you to really his this hard.
  • why is google fiber ignoring the mid-atlantic? looks like no plans for anything north of Raleigh. Charlotte was a good choice though.
  • If Google fiber wanted to be a real isp they would have a privacy agreement that kept them from selling user data as marketing research to third party's.
    Remember as with any of Google's projects when you use them you're not the customer, you're the product.

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