Reader BrianFagioli writes: While Windows 10 is arguably successful from a market share perspective, it is still failing in one big way -- the user experience. Windows 8.x was an absolute disaster, and Microsoft's latest is certainly better than that, but it is still not an enjoyable experience. Before the company tries to add new features (and misses deadlines) like Timeline and Cloud Clipboard, it should focus more on improving the existing user experience. Right now it is failing us and things are not getting better. Even the third-party solutions that aim to turn this spying off aren't 100-percent successful. Unless you unplug from the internet entirely, you can't stop Windows from phoning home to Microsoft. This is a shame, as some consumers are being made to feel violated when using their own computer. Another issue that I can't believe hasn't been resolved is having two locations for system settings. Seriously, Microsoft? We still have "Settings" and "Control Panel" Live Tiles are still worthless, and it is time for Microsoft to kill them. Nobody opens an app launcher and stares at the icons for information. It is distracting and pointless. If I want the weather, I'll open a weather app and see it -- not stare at the icon for the information. It sort of made sense in the Windows 8.x era since you were presented with a full screen of app icons more often, but with a more traditional start-button design in Windows 10, it is time to retire it. Another example: Microsoft doesn't force you to use Edge and Bing entirely, but it still does force you. Cortana is a hot mess, but if you opt to use her, she will only open things in Edge. Searches are Bing-only. In other words, the virtual assistant ignores your default browser settings. Why? Not for the user's benefit. Sadly, the Windows Store is a garbage dump -- many of the "legit" apps are total trash.