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Businesses Transportation

Uber CEO: We Could Be Profitable -- We Just Don't Want To Be (fastcompany.com) 106

Uber CEO Dara Khosrowshahi said he's not worried that his company lost $4.5 billion last year and claimed the company could "turn the knobs" to be profitable if it wanted to -- it just doesn't. From a report: Khosrowshahi made the comments at the Goldman Sachs Technology and Internet Conference in San Francisco this week where he explained that if Uber did turn those knobs to be an immediately profitable company it would "sacrifice growth and sacrifice innovation." He also spoke optimistically about the impact self-driving cars will have on transportation costs.
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Uber CEO: We Could Be Profitable -- We Just Don't Want To Be

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  • by Tempest_2084 ( 605915 ) on Thursday February 15, 2018 @04:31PM (#56131006)
    Serious question here, how does a company lose 4.5 BILLION dollars and survive? That's just mind boggling.
    • Or an ogolopy.

      That's what the big money on Wall Street sees. It sees a future where one or a small number of companies have the public over a barrel in terms of public transport. With few options and fewer publicly owned projects, we will have little choice but to take them up on their charges and fees.

      So right now, they will tolerate the so-called loss of a few billion dollars. They can write part of it off as the cost of doing business, they can shuffle more profitable parts of their dealings such that it

    • Because they had revenues of $6.5 billion last year and revenue growth rate is going up faster than the loss rate. Eventually they will make money. How is Amazon the most valuable company in the world, while only having a few profitable quarters?
      • So with revenues of $6.5 billion, to have a loss of $4.5 billion means they spent at least $11 billion (they would have to spend all their revenue to reach $0 income, and spend another $4.5 billion to lose that much). They are spending nearly twice their revenue right now; assuming spending is held flat, they will need to nearly double revenue just to break even.
        • by Anonymous Coward
          No it doesn't. They could have invested 10 Billion in RnD and hidden the other billion in a tax shelter for a rainy day.
          Maybe crack open a dictionary and look up spent, revenue and loss.
      • by rtb61 ( 674572 )

        It's called an IPO https://en.wikipedia.org/wiki/... [wikipedia.org]. They just have to survive until a few months after that. So the banksters lend the money in turn for major piece of the company upon the basis, that they will be able to dump it on mug investors at IPO time and rake in billions in profit, this with suitably corrupt PR=B$ to dress up the company for sale, they then bet the company will go bust and make money on the way done. Look not further that Dot.Bomb https://en.wikipedia.org/wiki/... [wikipedia.org]. Why would you

      • by Cederic ( 9623 )

        Because Amazon is a well run company with strong cash flows.

        Uber.. are not.

      • Because they had revenues of $6.5 billion last year and revenue growth rate is going up faster than the loss rate. Eventually they will make money. How is Amazon the most valuable company in the world, while only having a few profitable quarters?

        Uber is a scam. They are losing money on every single trip and no amount of growth can fix that. The growth only serves to back the ponzi-scheme it is to investors.

        • by Hadlock ( 143607 )

          They just need market share until they bring self driving cars to market, at which point you can cut the fares in half because you don't need to pay a human to pilot it anymore. That's the end goal. Global transit system that funnels through a single app. You don't have to "get it" because everyone else does and thats why they're willing to wager 100 billion dollars to see it happen and profit from it.

          • They just need market share until they bring self driving cars to market, at which point you can cut the fares in half because you don't need to pay a human to pilot it anymore. That's the end goal. Global transit system that funnels through a single app. You don't have to "get it" because everyone else does and thats why they're willing to wager 100 billion dollars to see it happen and profit from it.

            No, it is not. While self-driving cars are close, the first generations will be for special roads only and not from endpoint-to-endpoint. Their research into AI is just another part of the scam to get more investors. They will be long dead before we reach level 5 AI.

    • by Anonymous Coward

      "Turn knobs" is a management way of saying "screw drivers out of a larger percentage of their fare".

    • by AmiMoJo ( 196126 ) on Thursday February 15, 2018 @06:51PM (#56131676) Homepage Journal

      Knowing Uber I'm guessing hookers, blow and access to the office sex dungeon for investors.

    • by rgmoore ( 133276 )

      The way you stay in business despite losing $4.5 billion is to start with a lot more than $4.5 billion in the bank. Uber raised a lot of money and has substantial reserves. The basic idea behind the company has always been to spend heavily developing their brand, expanding their reach, and getting customers used to dealing with them rather than conventional cabs. Once they're well enough established, they'll be able to raise prices and/or pay drivers less to bring themselves to profitability. This kind

    • Reinvestment and loans put into the company.
      Uber is using the current relatively low interest rates to buy cheap money to spend on things that will bring in more money then the cost of the cash.

      Just as long as your investments bring in more then the cost your company can run it debt for eternity, and still pay off all the bills. That said. For most companies they grow to a point where such investments do not pay off as well the cost of money. So the company at some point will need to switch to profits.
      For

  • What's better, revenue, or profit? I worked once for a shop that had profit every single quarter (and tidy bonuses for all of us under the sharing plan), right up to the day they laid us all off and closed down the shop.

    • Can I ask a honest question?

      Can someone explain this?
      • by AvitarX ( 172628 )

        You can be profitable and have negative cash flow.

        Paying down a loan is revenue neutral, as is making a large purchase of capital.

        So for ease of math's sake let's say I borrow 1.2 million at 0% interest with a 1 year term.

        I receive the debt, and the money, that's 0 revenue (they balance) and I have to pay $100,000/month.

        Now I use that money to buy $600,000 of equipment that depreciates over 5 years ($10,000 month)

        I now have $600,000 in the bank, $600,000 in equipment, $1.2 million in debt (0 assets).

        No I st

      • by Cederic ( 9623 )

        Revenue is the cash (or equivalents) that you receive for the services or goods you provide.
        Profit is how much of that cash you keep after paying for all of your costs.

        So if you're an Uber competitor and you have ten customers, each of whom makes one journey, paying you $10 each, your revenue is $100.

        You pay your drivers $3 per journey, so you have $30 in 'Cost of Goods Sold', giving you a 'gross profit' of $70.

        Then you have your head office costs, including accountants, HR, your own salary, the office spac

        • Thank you for the explanation. Although, I don't understand why, if the OP's company was turning a profit each quarter, they folded up. If they were turning profits, then it would mean they weren't making losses?
          • by Cederic ( 9623 )

            Likely to be a cash flow thing. A profit on paper doesn't necessarily mean the cash is in your bank account, but you still need to pay suppliers and staff. So you can go out of business through a shortage of cash, even if you're profitable.

            It's unusual, although less so if you're not accounting properly: If I sell you a widget for $10 and it costs me $2 then I have $8 in profit. If you don't pay me for a month (pretty standard terms) then for that month I have a loss of $2. So am I profitable or not?

            I'm tra

          • by halivar ( 535827 )

            OP here. The company turned a profit through continual, severe cost-cutting measures to keep it in the black. The last cost to cut was the building, and us.

    • by bobbied ( 2522392 ) on Thursday February 15, 2018 @05:19PM (#56131218)

      What's better, revenue, or profit? I worked once for a shop that had profit every single quarter (and tidy bonuses for all of us under the sharing plan), right up to the day they laid us all off and closed down the shop.

      Actually.. It's CASH FLOW that kills more companies that lack of profit. You can make a tidy profit, but if you don't have the cash to pay the bills when they come due it's game over.

      You need profit to stay in business long term but Cash flow will kill you today...

      • by Memnos ( 937795 )

        I was waiting for this reply or I was going to post it myself. And for those whom it helps to have it in simile form -- to a business, profits are like nutrition, cash flow is like oxygen.

      • The reality is if you have a good business that is profitable you will easily be able to handle cash flow through finance arrangements. My parents before they retired had a very healthy profitable business but the seasonal nature and large upfront investment meant it had extremely poor cash flow, but as it was profit they had no issues with maintaining a 200k overdraft account. IF your business is profitable and healthy you won't have issues handling cash flow.
        • That's a big IF you have there. Paying interest can quickly turn a profitable business unprofitable.

          But, your point is a good one. IF you can borrow on future profits, cash flow may not be that big of an issue for you... But you have to be profitable enough and have a long enough history that somebody will be willing to lend you money. Many businesses are not so lucky.

          However... My point still stands. If you cannot lay your hands on the cash you need to pay your bills today, you are going belly up reg

          • if you can't afford to pay interest to shore up your cash flow then it WASN'T a healthy or particularly profitable business to begin with.
          • by Anonymous Coward

            cash flow is a core part of business, but the OP is right, if you can't afford cash flow the problem is not actually cash flow, it is the business is fundamentally flawed and not sufficiently profitable to be viable. Any healthy business can handle cash flow problems at minimal cost to the profit margin, it is only poor ones that collapse due to cash flow, cash flow is a symptom of an underlying problem not the problem itself.

  • Sad Day (Score:2, Informative)

    by kackle ( 910159 )
    You may mod me off-topic, but my Opera 12 finally stopped working with Slashdot today ('fatal security connection error') and I am sad. :(
  • by martinX ( 672498 ) on Thursday February 15, 2018 @04:47PM (#56131086)

    I'd be more impressed if he said he could take home a wage if he wanted to, but chooses no to.

  • I remember a company named Amazon that used to say the same thing. What happened to them? Who knows.
    • Here's the last ~12 years of profit for Amazon [macrotrends.net] on a quarterly basis. It appears, to me, that Amazon has been profitable 42 of the last 49 quarters. That seems to be a bit different than the meme you're trying to push - a company that is almost always profitable (6 out of 7 quarters), versus one that has never turned a profit - and is a LONG way from doing so, too.
  • by be951 ( 772934 )
    All they have to do is up their prices by 50% or so, and they're in the black. That kind of price increase wouldn't drive their sales down or anything, right?
    • Exactly, we could be profitable but the cost of being profitable will be loss of market share which is our main asset. So it will cost us more in loss of invest ability much more that 4.5 Bil. Hard to compete with this business model in the short term but in the long term they either get their self driving cars or die. To bad if you own a taxi company.
    • Not if they run long enough at a loss to drive out all competition.
      Or if they replace those pesky drivers who demand to get paid with self-driving cars.

      • Not if they run long enough at a loss to drive out all competition.
        Or if they replace those pesky drivers who demand to get paid with self-driving cars.

        The barrier for entry for new competition is an app and a car. Once they raise prices they will lose most of their market share over night.

        • ... and millions in advertising or no one will know your app exists. ... and enough cars and drivers to make it reliable for people to use your app.

  • "We could be moral too!" - We Just Don't Want To Be
    Sure Uber we believe you, after having all your executives quit due to discrimination issues within Uber, outright ignoring local city rules, spying on politicians checking out the system. Getting into a massive lawsuit with Google Alphabet where it looks like you poached an engineer and potentially paid him to do industrial espionage. Looking to get self-driving tech to fire all your Uber drivers despite them being paid so little they need to sleep in th

    • Hey...they get me safely door-to-door for bars, parties (hell even during Mardi Gras to get to parade routes) so I no longer worry about drinking and driving.

      It works for me at a very reasonable price point; I love the company!!!

      That's all I'm worried about....

      • I know for some folks it's an inexpensive and easy way to get around town but sometimes one needs to consider the moral values behind a company too. Some great examples are cheap clothes made in India, so cheap in fact working conditions are so bad a factory collapses and killed / maimed a whole bunch of workers for which they almost got no compensation for. Uber's self driving program has also gotten itself into more serious accidents than google has managed probably due to them rushing and pushing the l

  • but I enjoy eating fine foods and drinking good beer.
  • But that's okay, we'll make it up in volume!

  • "I'm not an addict, I can quit anytime I want to! (I just don't want to right now, obviously...)". A little different subject matter, same self-deception.
  • They want to put taxis out of business, I don't think there is any doubt about that. Once evil taxis are out of business Uber can charge you even more on average than taxis charge now due to 'smart' pricing. Everyone who things taxis are evil.... just wait.
    • They want to put taxis out of business...

      I have no doubt you're correct, but their problem in my city is that taxis are not the overpriced, dirty, scummy service that some people complain about on slashdot.
      My son uses Uber if he's out drinking (because he's a dirty millenial) but pays either the same or more than he would if he called a cab.
      The only time I used Uber was last year, and the guy driving me was on his last night, as Uber pays so much less than driving a cab. That trip was my only one with Uber because the trip cost me $45 instead

      • by Anonymous Coward

        Would you have been able to get a $25 taxi that night though? In theory the surge pricing kicks in during high demand. Now, if the demand is only on Uber, there may well have been taxis around, but if it was during some big event all the taxis may have been occupied. So it's possible that your alternative was really to wait for an hour or so, not to get a $25 taxi right then.

        Surge pricing makes sense to me, just like variable toll pricing on high use highways. Of course some people are going to complain, bu

        • Where I live, taxi's are contractually required to be available in front of the larger hotels. If you're down town, you just walk to the nearest hotel and there is your taxi.
  • I am not an alcoholic honey. I can quit anytime. Hic..
  • Dear Uber CEO,

    If you're comfortable not making a profit and you'd like to improve the image of your business, why not just give your drivers a little more pay? Passengers would gladly pay more. It's like you're not really competing with taxis at all. You're competing with public transport on price for most shorter journeys. Right now, most people just think you're asshats.

    Yours Sincerely,

    John and Joan Q. Public.

  • Uber fans like to throw shade at local taxi companies, invariably based on tautologies, anecdotes, and confirmation bias. But it's real hard for a local company that has to show a profit - and pay its workers a living wage - with a corporation that can afford to lose 4+ billion a year.

    Like how Amazon operated for a decade on loses, driving local bookstores out of business that weren't able to lose huge amounts of money for long amounts of time.

    • by b0bby ( 201198 )

      Sure, but the fact is in a lot of places taxi were/are a real pain to get, expensive, and often only wanted to take cash. From a user perspective the lower price and convenience are a huge draw. Taxis need to up their game in other ways if they can't compete on price.

  • The Pee Wee Herman method ... "I meant to do that."
  • I think he left off half that statement. what he should have said is "company could "turn the knobs" to be profitable if it wanted to just we would then be out of business 6 months later". I don't believe at this current juncture that they can be profitable AND survive and this I suspect is more the reason why they have not turned that knob as they are still trying to figure out how the fuck they can turn a profit while not destroying the business.
  • "Sure I sell them at a loss, but I make it up in volume!"

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