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Top Facebook Executive Defended Data Collection In 2016 Memo, Warned That Facebook Could Get People Killed (buzzfeed.com) 120

An anonymous reader quotes a report from BuzzFeed: On June 18, 2016, one of Facebook CEO Mark Zuckerberg's most trusted lieutenants circulated an extraordinary memo weighing the costs of the company's relentless quest for growth. "We connect people. Period. That's why all the work we do in growth is justified. All the questionable contact importing practices. All the subtle language that helps people stay searchable by friends. All of the work we do to bring more communication in. The work we will likely have to do in China some day. All of it," VP Andrew "Boz" Bosworth wrote. "So we connect more people," he wrote in another section of the memo. "That can be bad if they make it negative. Maybe it costs someone a life by exposing someone to bullies. Maybe someone dies in a terrorist attack coordinated on our tools." The explosive internal memo is titled "The Ugly," and has not been previously circulated outside the Silicon Valley social media giant.

The Bosworth memo reveals the extent to which Facebook's leadership understood the physical and social risks the platform's products carried -- even as the company downplayed those risks in public. It suggests that senior executives had deep qualms about conduct that they are now seeking to defend. And as the company reels amid a scandal over improper outside data collection on its users, the memo shows that one senior executive -- one of Zuckerberg's longest-serving deputies -- prioritized all-encompassing growth over all else, a view that has led to questionable data collection and manipulative treatment of its users.
The full memo is embedded in BuzzFeed's report. In response to the story, Zuckerberg wrote in a statement: "Boz is a talented leader who says many provocative things. This was one that most people at Facebook including myself disagreed with strongly. We've never believed the ends justify the means. We recognize that connecting people isn't enough by itself. We also need to work to bring people closer together. We changed our whole mission and company focus to reflect this last year."
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Top Facebook Executive Defended Data Collection In 2016 Memo, Warned That Facebook Could Get People Killed

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  • Delete Facebook (Score:5, Insightful)

    by Anonymous Coward on Thursday March 29, 2018 @11:36PM (#56351173)

    Delete your accounts now! To hell with the Zuck!

    • I have an account for exactly one reason: So nobody can register one under my (fairly unique) name and start putting bullshit up.

      I was tempted to use it to post bullshit myself to let prospective employers that think they're clever by looking me up on Facebook read what they are supposed to think about me... but instead I decided that LinkedIn would be the better place for that.

  • by garcia ( 6573 ) on Thursday March 29, 2018 @11:44PM (#56351199)

    https://mobile.twitter.com/boz... [twitter.com]

    I'm not sure I believe anything any of them say but it certain does provide a different view of it than the article portrays.

    • by JaredOfEuropa ( 526365 ) on Friday March 30, 2018 @03:44AM (#56351795) Journal
      I fully believe that he wanted to spur discussion. If you write a memo knowing that it goes against the grain of your audience, and you don't want a discussion, then what on earth do you want? But his comment, like Zuck's repsonse, is rather duplicitous (sleazily weaselly). Of course he wanted a discussion, but that's not all; he wanted change to follow, or at least warn people about how their policy might backfire. I don't believe for one second that this memo was just a discussion piece that did not accurately describe the company policy.
    • https://mobile.twitter.com/boz... [twitter.com]

      I'm not sure I believe anything any of them say but it certain does provide a different view of it than the article portrays.

      I don't understand what the fuss is about except that its trendy to dump on Facebook for any and every conceivable or even illogical reason. All cyber technology comes with and implicit and inherent danger that it will be either used nefariously or misused to harm. It was and remains perfectly legitimate subject matter. Kurzweil in his discussion of the Singularity has made similar points in his books and you don't have to believe in the Singularity to understand the technological inertia he cites.

      Most re

  • by Anonymous Coward

    BACKPEDALING !!!!!!

    Anyone who trusts the pieces of shit who own and run Facebook, is someone so stupid they should be prevented from breeding.

    We all know the score now.

    Smart people won't use Facebook any more ( if they ever did ) and stupid people WILL continue to use Facebook.

    And the show goes on.

  • by Anonymous Coward

    No more comments needed.

  • by Anonymous Coward

    The lot of them, they are despicable.They are the most insular and straight up arrogant people currently in business, and the same applies to the majority of big tech companies. Stopping their 'influence' is as simple as not using their site or tools, the douches. This all should have been front and center ten years ago, long before even 2016. Better late than never.

  • We've never believed the ends justify the means.

    http://www.businessinsider.com/well-these-new-zuckerberg-ims-wont-help-facebooks-privacy-problems-2010-5 [businessinsider.com]

    Shortly after Mark launched The Facebook in his dorm room:

    Zuck: Yeah so if you ever need info about anyone at Harvard

    Zuck: Just ask.

    Zuck: I have over 4,000 emails, pictures, addresses, SNS

    [Redacted Friend's Name]: What? How'd you manage that one?

    Zuck: People just submitted it.

    Zuck: I don't know why.

    Zuck: They "trust me"

    Zuck: Dumb fucks.

    • What is an "SNS"?
    • Re: (Score:1, Interesting)

      That's a high-trust society being abused by low-trust people. One of the things that makes America great is how strangers trust each other, just because we're all Americans. It is a tremendous source of strength. But, Zuckerberg and his ilk were raised to distrust strangers and think that Americanism is nothing but racism. Thus, it is virtuous to abuse them, as Zuckerberg demonstrates here. Unfortunately, trust is declining and I don't believe it will ever come back.
  • And they said they needed my phone number to verify who I was. I said, no you don't, and canceled out if it. It's funny all the people who use their Facebook or Google accounts to log in to sites. Thus is just giving these cum bags even more information on you. I don't use Chrome, I don't use Gmail, I don't use Twitter and I don't use the same my real email account for YouTube. I keep my cookies cleared out on my browser, I don't use Google for searches unless I absolutely have to and I never use my real n
  • The point of Facebook *is* to "connect people". So is Twitter, so is the global telephone network and the Internet itself.You can't sue a telephone company for facilitating campaign calls that were headed by foreign operatives, can you? What about facilitating voice calls that coordinated an assassination? Facebook essentially is the same thing - a medium. It's hard for me to say it but I agree with Facebook. The fault lies in said operatives (and the users' gullibility, unfortunately) IMHO. Don't kill the

    • by techno-vampire ( 666512 ) on Friday March 30, 2018 @02:32AM (#56351629) Homepage
      The point of Facebook *is* to "connect people".

      That may have been true when it started out, but it hasn't been for a long, long time. The whole point of Facebook now is to get more and more people to give them more and more personal information that they can sell to advertisers. That's how they make money and that's all that they really care about.
    • The point of Facebook *is* to "connect people"

      Sorry . . . 100% wrong. The point of Facebook is to sell information about people.

      They do bring people closer together . . . namely, they bring advertisers closer to their users.

      But advertisers are mostly harmless. Other customers of Facebook data, are not . . . like the ones who want to know if you are pro-Hillary or pro-Trump, and will deny you a job based on your opinion about UBI.

      • I agree about the bad parts of their advertiser/"partner" strategy but I'm talking about the point of Facebook for users.

  • It's not an inherently bad sentiment. In fact, a few years ago everyone here were cheering Lavabit for practically the same message.

    That said, context is everything. Since Facebook doesn't seem to care for their users beyond sticking them in a virtual approval bubble and selling their ad impressions, it's hard not to see this memo as anything but arrogant corporate greed regardless of the writer's intentions.

  • Insider leaks (Score:5, Interesting)

    by Tailhook ( 98486 ) on Friday March 30, 2018 @01:03AM (#56351437)

    It's no secret that Facebook's various offenses and Zuckerberg's pretty damning responses to the blowback are troubling the Facebook eloi. One can only imagine how difficult it must be to concentrate on automating the liberal safe space [fb.com] they all dream of while navigating this ongoing shitstorm. They thought they were working on behalf of the most virtuous of all the virtue mongers in the Valley, but it turns out they're actually employed by a bunch of piratic shitheels.

    • by mvdwege ( 243851 )

      The major scandal that broke is that Facebook (willingly) supported a rightwing data mining company, and yet all the conservative snowflakes can whine about is how oppressed they are.

      Grow the fuck up.

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      • by Tailhook ( 98486 )

        rightwing

        Ah! The crime! Had Facebook simply taken care to avoid supporting wrongthinkers there would no headlines to squabble about.

        • by mvdwege ( 243851 )

          As I said, grow the fuck up. You are acting as if a billion-dollar company, complicit in rightwing election tampering, is some sort of 'liberal' hate machine.

          Go take your projection, and shove it up your arse.

      • > The major scandal that broke is that Facebook (willingly)
        > supported a rightwing data mining company, and yet all the
        > conservative snowflakes can whine about is how oppressed they are.

        Carol Davidsen, Obama's digital campaign manager for 2012, about this at a TED TALK in 2015. The interesting part begins at 19 minutes into the video https://www.youtube.com/watch?... [youtube.com]

        In her own words...
        ===
        > but we were actually able to ingest the entire social network, social network
        > of the US that's on Face

        • by mvdwege ( 243851 )

          Oh gods, a tu quoque fallacy. And not even an original one, but a parroted talking point.

          Is huffing paint until your brain dies a right-wing initiation ritual or something?

  • The world according to Zuck:

    We recognize that connecting people isn't enough by itself. We also need to work to bring people closer together. We changed our whole mission and company focus to reflect this last year.

    I've observed that social media in general has turned out to be better at dividing, isolating and siloing people than it is at unifying. I think social media is more about people talking than about listening. More about expressing one's one opinion than being enlightened by the opinions of others. More about people trying to distribute their ideas and beliefs and fears like tiny seeds on the winds of the internet. But those seeds fall on sterile, desiccated ground.

    I don't think this is how social media wanted to be, just how it, or it's user base has evolved. Of course I reserve the right to be wrong. My Daytimer quote for the day is from Dean Rusk:

    One of the best ways to persuade others is with your ears -- by listening to them

    • Part of the problem is the modern good-looking design gets in the way. One big reason I come back to slashdot is that this "NetNews" style of threaded discussion page is thoroughly out of fashion, and thus rarer and rarer.

      Blog-style looks so much better. But the typical blog style also means that once the stream hits a certain volume, intricate back-and-forth between two viewpoints gets harder and harder to track.

      Sure, I often fail to have an intelligent discussion here, but it does happen here more often

  • It seems to miss that latter letter.

  • I'm the last person to want to defend Facebook - I don't even have FB account because I disagree with how invasive their data mining is. But if you're going to criticize FB for the negative things that come about from the increased connectivity their site enables, you also have to give them credit for the positive things that come about from the same connectivity. Getting in touch with long-lost friends, getting out news of major life events without having to resort to the telephone grapevine, easier diss
  • I'm guessing that, when the under-the-bus shoving begins, this guy will the the first to get shoved.
  • by Opportunist ( 166417 ) on Friday March 30, 2018 @08:17AM (#56352375)

    Yes, any technology can be used for good and bad. What can be used to find a self-help group of people suffering from the same rare disease you have can be used for fringe loonies looking for equally deranged individuals. But that is NOT the problem with Facebook.

    Don't try to deflect the discussion now onto whether FB's effect on people is good or bad, hoping that someone will come and defend Facebook akin to "Facebook doesn't kill people, the Terrorists using it do, it's just like guns, ya see?". That isn't the problem with Facebook. The problem with Facebook is not how its users (ab)use it.

    The problem is how its owners abuse its users.

    • There's no problem with Facebook.

      The problem is a lack of data privacy laws that allows Facebook to be what it is--at least, the parts that we don't like about Facebook. Facebook knows everything about you and your connections even if you don't have a Facebook account, and it leaks that information.

      Right now, nothing Facebook has done seems technically-illegal, and Congress is trying to find some way to bring a hammer down on them. We knew Facebook apps could access all of your data--it gives you a fr

      • by Loeuf ( 5336313 )
        Meanwhile, Credit Card companies are keeping very quiet. They collect data and sell it. They even charge for the use of their services in the form of interest. But I'm guessing there are legal restrictions on what can be done with that data because it's finance, so it's important. FB is just a social thing, so it doesn't really matter that much.
        • by bluefoxlucid ( 723572 ) on Friday March 30, 2018 @12:24PM (#56353815) Homepage Journal

          The span of what you can do with personal data--even just what you can find around the 'net--is terrifying to contemplate. Now and then, when I spot somebody from whom I want to garner political support, I spend about 3 minutes hopping around Google and build a profile. Sometimes I get not much; other times I know everything about you, up to and including unearthing personal cell phone numbers for politicians and other high-profile folks.

          Data privacy laws. We need them. I'll work out how to construct them eventually (I have to win an election first).

          • Work out how to construct them and make them part of your platform. I have a hunch that right now this could bring in some decent dollar from private citizens.

            • It really doesn't, but mostly because I'm bad at selling things. Working out how to construct data privacy laws isn't going to be a one-man weekend project, either; we need a special committee examining the data privacy laws in Europe, with lawyers and technology experts, with expert witness testimony, the lot.

              We'll survive without these laws for any indefinite period of time. That gives us the opportunity to make this legislation an imperative, and to take the time necessary to do it right. It may tak

      • Just because what they do isn't illegal doesn't mean it's right. I know that the prevailing idea in the US (and increasingly in the rest of the world) is "if it ain't illegal I'm entitled to do it".

        Yes. You won't get locked up for doing it. Ok. That does NOT mean that I have to like you or even that I must not hate you for doing it. Being legal doesn't make it right.

        Just like being illegal doesn't make it wrong, by the way.

        • Just because what they do isn't illegal doesn't mean it's right

          It means doing it gives them a hell of a lot of power (money or control), and so if they didn't do it than someone else would. In this case, everybody is doing it; Facebook happens to have a lucky position.

          Chastising Facebook for not voluntarily behaving is the weird sort of socialist idealism you get out of Republicans, where having no regulations and no rule of law will automatically produce well-behaved and upstanding Corporate citizens.

  • Delete facebook. You have been warned from within their ranks.
  • by HalAtWork ( 926717 ) on Friday March 30, 2018 @09:18AM (#56352629)

    Apparently Zuckerberg didn't disagree with "All the questionable contact importing practices. All the subtle language that helps people stay searchable by friends." because he kept those in place.

    If the ends didn't justify the means, Zuckerberg still justified them, just with different rhetoric. The end result is still the same, just given a different name.

  • by SABME ( 524360 ) on Friday March 30, 2018 @10:18AM (#56352925)
    ... it turns out that businesses are only concerned about making money! They are only constrained by those laws, morals, or ethics that have a negative impact on profits! Shocking!
  • The logic of this ia that If we connect people they will interact; If they interact it can be good or bad; examples of good branch are they fall in love and feed the poor- examples of bad branch are they kill each other. Who is responsible?

    The logic applies to Slashdot, Facebook, the NYT, every radio playlist... and you and I in our daily activities. I'm glad Facebook is at least thinking about it

    So the tension is between those who believe the connecting agency is responsible and those who believe the

  • by hyades1 ( 1149581 ) <hyades1@hotmail.com> on Friday March 30, 2018 @12:00PM (#56353645)

    To all of you who thought Big Brother would come from "The Government": Surprise!

    Here is where our free society dies...not with the bought-off corporate shills we elect, but far more directly. Even our damaged and fallible version of representative democracy is being rendered irrelevant by corporate executives who simply arrogate to themselves decisions about the kind of society we will have, and the acceptable costs of creating it.

    This is what happens when a social or technological innovation allows some organization to gather and use power in a way that outstrips the ability of our democratic processes even to properly evaluate it, much less control it. So some unaccountable, unreachable corporate douchebag decides how many deaths will be an acceptable cost for implementing his personal vision of America. And what are the consequences for this kind of arrogant corporate over-reach? We just put an angry-face emoticon at the bottom of a 100-word comment, and fool ourselves into believing that's the extent of a citizen's duty in a democratic society.

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