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Flight-Sim Maker Threatens Legal Action Over Reddit Posts Discussing DRM (arstechnica.com) 175

An anonymous reader quotes a report from Ars Technica: Today's controversy begins with a Reddit thread that noted FlightSimLabs' A320 add-on installing "cmdhost.exe" files in the "system32" and "SysWOW64" folders inside the Windows directory. The strange filename and location -- which seems designed to closely match those of actual Windows system files -- made some Reddit users suspicious, especially given FlightSimLabs history of undisclosed installations. FlightSimLabs responded on Facebook last Thursday by saying that the files came from third-party e-commerce service eSellerate and were designed to "reduce the number of product activation issues people were having." This system has been acknowledged in the FlightSimLabs forums in the past, and it apparently passes all major antivirus checks.

The "controversy" over these files might well have died down after that response. But then FlightSimLabs' Simon Kelsey sent a message to the moderators of the flightsim subreddit, gently reminding them of "Reddit's obligation as a publisher... to ensure that any libelous content is taken down as soon as you become aware of it." While ostensibly welcoming "robust fair comment and opinion," the message also warns that "ANY suggestion that our current or future products pose any threat to users is absolutely false and libelous." That warning extends to the company's previous password-extractor controversy, with Kelsey writing, "ANY suggestion that any user's data was compromised during the events of February is entirely false and therefore libelous." "I would hate for lawyers to have to get involved in this, and I trust that you will take appropriate steps to ensure that no such libel is posted," Kelsey concludes. A follow-up message from Kelsey reiterated the same points and noted that FlightSimLabs has reported specific comments and demanded they be removed as libelous.

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Flight-Sim Maker Threatens Legal Action Over Reddit Posts Discussing DRM

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  • by Anonymous Coward on Tuesday June 05, 2018 @03:06PM (#56733056)

    Somebody send that pompous jackass this link:

    https://en.wikipedia.org/wiki/Streisand_effect [wikipedia.org]

    • by Applehu Akbar ( 2968043 ) on Tuesday June 05, 2018 @03:53PM (#56733388)

      This isn't the UK. So long as you don't make anything up, you're bulletproof against libel.

      • by mark-t ( 151149 )

        Bulletproof against libel perhaps... but truth is not always a defense against defamation. There have been rare precedents where a person was found to be telling the truth, but still lost a defamation case.

        That said, truth remains the most consistently reliable defense to such a suit, but one should be aware that extenuating circumstances may exist where that defense will not be sufficient. In particular, if the comments are found to have been made with deliberate malice and intent to cause harm, trut

        • Didn't the libel reform of 2013 establish truth as an absolute defense, as in the US?

          • by mark-t ( 151149 )

            Truth is generally considered the *best* defense against an accusation of defamation, but if the comments were made with any obvious malice or superfluously so as to cause harm where none should have reasonably occurred, then truth alone will not necessarily be adequate.

            I have heard of one case in the USA involving an employee of a company who was terminated for reasons that might have superficially seemed as if he had been caught stealing from the company when that was not the case. The company had pu

      • by AmiMoJo ( 196126 )

        Sadly your wallet isn't quite so invulnerable to being sued for libel. If someone with money sues you in the US, even if it's without merit, you had better have deep pockets or be extremely lucky.

    • I completely forgot this happened and moved on in today's news cycle.

      Until they pulled this. Man are they stupid.

    • by jwhyche ( 6192 )

      Doesn't things like this give you warm fuzzes all over? Makes you just want to run right out and buy their product. Oh wait, maybe not.

  • by forkfail ( 228161 ) on Tuesday June 05, 2018 @03:07PM (#56733070)

    Even if these are executables are benign now, they have names that might cause folks to ignore them and their activities. So, we start off with names for their "security" binaries that those who are more cautions about such things might describe as being already at least somewhat deceitful.

    And who knows what additional functionality might be added in an update?

    Of course, I am sure that no software publisher would ever do anything malign like I might have unintentionally implied. I am sure that FlightSimLabs is a completely honorable company with nothing but the best interests and well being of their customers in heart and mind. So, this is all just a ridiculous hypothetical.

  • by Actually, I do RTFA ( 1058596 ) on Tuesday June 05, 2018 @03:08PM (#56733072)

    I know that DCMA and Safe Harbor laws allowed copyright holders (and trademark holders) to get content taken down. But I thought that libel was something that forum sites were protected against. Otherwise, why is Musk/Trump/Hillary not getting every anti-Tesla/pro-Muller/anti-PrivateEmailServer story taken down from /.?

    • Otherwise, why is Musk/Trump/Hillary not getting every anti-Tesla/pro-Muller/anti-PrivateEmailServer story taken down from /.?

      Public figures have a reduced right to privacy than priviate citizens.

    • Oh, I should have pointed out, IANAL.

    • Re:Wait (Score:5, Insightful)

      by fahrbot-bot ( 874524 ) on Tuesday June 05, 2018 @03:17PM (#56733162)

      But I thought that libel was something that forum sites were protected against.

      FlightSimLabs said, "I would hate for lawyers to have to get involved in this," because they would probably lose a libel fight against Reddit. They would hate that.

      • They don't have to win. They just have to make losing expensive enough for the other side that Reddit's owners would rather just delete any posts which might invite legel action.

        • by ooshna ( 1654125 )

          I have a feeling Reddit can outlast them.

          • I have a feeling Reddit can outlast them.

            HA! Right. Because Reddit has such a clear history of defending their users and their right to post content....

            • by ooshna ( 1654125 )

              I'm just saying if they tried to go after Reddit itself for libel.

            • by AmiMoJo ( 196126 )

              Well, yeah, they do actually. When you consider how much content is on Reddit that would be removed from other sites immediately, they actually pretty liberal about what content they host.

              In other news, the owners of Gab.ai threatened to get the police involved [gizmodo.com] over threats made against them on their platform. Last year they removed a couple of posts at the request of corporations too. Turns out that expecting unlimited freeze peach is somewhat unrealistic.

        • by HiThere ( 15173 )

          If Reddit profits from visits, then they might well profit over defending against a malicious and frivolous lawsuit by an company unpopular with their audience.

      • FlightSimLabs said, "I would hate for lawyers to have to get involved in this,"

        ROTFL that's when you can be sure that they are going to lose a case and they know it.

      • Saying "I would hate for lawyers to have to get involved in this" is the non-mafia way of saying "this is a nice place you've got here, it'd be a shame if something HAPPENED to it."

    • Re:Wait (Score:5, Informative)

      by dissy ( 172727 ) on Tuesday June 05, 2018 @03:27PM (#56733206)

      But I thought that libel was something that forum sites were protected against.

      No, actual legally defined libel has no specific protections.
      The site when served legal papers requesting it, is supposed to pass on the information they have about the poster. Failing to do that can very well make the legal buck stop on the sites shoulders.

      But that isn't really the issue here.

      The questions are if the comments even qualify to potentially be libel, and if and only if so, did a court deem them so.

      Options by definition can never be libel or slander.
      Claims to facts are the only things that potentially can be libel or slander.

      This alone makes the companies claim dubious, when they word it as "ANY suggestion that our current or future products pose any threat to users is absolutely false and libelous"

      Posting "I think they would do _" can never be libel, as it is an opinion that can't be proven.
      Posting "They have done _" however is a fact, and if found to be a false-fact may qualify as libel.

      Both libel and slander are forms of tort law (libel being a written tort and slander being a spoken tort)
      https://dictionary.law.com/Default.aspx?selected=1153 [law.com]

      Specifically:
      " It is a tort (civil wrong) making the person or entity open to a lawsuit for damages by the person who can prove the statement about him/her was a lie."
      "Publication need only be to one person, but it must be a statement which claims to be fact and is not clearly identified as an opinion."

      and to your question about websites or forums being protected:
      "Most states provide for a party defamed by a periodical to demand a published retraction. If the correction is made, then there is no right to file a lawsuit. "

      • The site when served legal papers requesting it, is supposed to pass on the information they have about the poster. Failing to do that can very well make the legal buck stop on the sites shoulders.
        But that isn't really the issue here.

        I think it's a more important point. I don't really give a shit about some software I've never heard of. I care about the equivalent of DMCA takedown notices being slung around whenever someone is insulted^W^W thinks they were libeled by a forum post.

      • Posting "I think they would do _" can never be libel, as it is an opinion that can't be proven.

        Just to clarify, starting a sentence with "I think" does not automatically make something an opinion that is immune to a libel lawsuit. "I think FlightSimLabs is a sleazy company that isn't above hiding some malware in their product" would most likely be considered an opinion. "I think John Smith embezzled $10 million from his employer" is not an opinion.

      • The absolute defense to a charge of libel (or, if verbal, slander) is truth. FlightSimLabs should keep that in mind.

        That's as far as I go.

      • by nasch ( 598556 )

        No, actual legally defined libel has no specific protections.

        Maybe not specifically, but service providers generally cannot be held liable for anything someone else writes, including users of their platform. https://en.wikipedia.org/wiki/... [wikipedia.org]

    • good-faith security research is an DCMA exemption! so they should take it court.

  • by Anonymous Coward

    ... "please do not buy our product".

    Got it. Won't touch this with a 100M pole.

    Great marketing there, guys.

  • by kaatochacha ( 651922 ) on Tuesday June 05, 2018 @03:11PM (#56733100)

    Is that you?

  • I guess the reasonable way to handle this would be a sticky post at the top and make people click through to see the detail.

    sound good?

  • by fahrbot-bot ( 874524 ) on Tuesday June 05, 2018 @03:14PM (#56733136)

    ... the message also warns that "ANY suggestion that our current or future products pose any threat to users is absolutely false and libelous."

    I wasn't aware that FlightSimLabs could see into the future.

  • Demonstrably false (Score:5, Interesting)

    by K. S. Kyosuke ( 729550 ) on Tuesday June 05, 2018 @03:32PM (#56733252)

    ANY suggestion that any user's data was compromised during the events of February is entirely false and therefore libelous

    Screenshots were produced by an employee of the company depicting the compromised accounts of an individual. Not only makes this the claim not a libel but someone at the company is apparently guilty of CFAA violation.

    • by q_e_t ( 5104099 )
      It's a foreign company abroad, AFAIK, so a USA act may not be relevant, or at least hard to enforce.
      • I think I've seen someone mention that they're incorporated in Delaware, but I might be wrong.
        • by q_e_t ( 5104099 )
          Its forum mentions statements being made in Manchester, which I took to mean Manchester UK, but it's hard to be sure.
  • Translation (Score:5, Insightful)

    by Jfetjunky ( 4359471 ) on Tuesday June 05, 2018 @03:35PM (#56733270)
    "I would hate for lawyers to have to get involved in this"
    Translation: "I'm pretty sure I don't have a case here, so let me try intimidation first".
    • Personally, if somebody said that to me and I was ticked, the first thing I'd do would be hire a lawyer to send a strongly worded letter that says nothing but "Maybe I will, maybe I won't, but take it up with my lawyer you fools" back that pretty much guarantees they have to get a lawyer involved to make sure I'm not threatening to sue them...

      So, you would hate getting lawyers involved? Well, I hate having to deal with your PR tripe, so now we both have something to hate.

  • by BLToday ( 1777712 ) on Tuesday June 05, 2018 @03:35PM (#56733272)

    I haven’t been keeping up with flight sims for years but if I come back I’ll keep them on my don’t buy list.

  • file name looks like an virus if any thing they need to make so the #1 link of google is says that it's safe and it's part of the app. And also give easy to read detail on why it's named that and not say FlightSimLabsdrm.exe

  • by DreamMaster ( 175517 ) on Tuesday June 05, 2018 @03:47PM (#56733348) Homepage

    I kind of feel sorry for them. I've worked as an IT professional for small companies for my entire career so far, so I can understand the frustration that could come from rampant piracy, particularly for such a nice market company that probably doesn't have much in it's bottom line to begin with. Whilst it doesn't entirely excuse any bullying tactics they did against Reddit.. given some of the vitriol (and I'd even go so far as to say "rabid" for some comments I've seen) is so excessive that I could understand how upset it could make them.

    Keeping in mind that even in the "furore" from back in February, whilst they did distribute malware in one of their packs, my recollection is that it was explicitly designed to only activate for a single specific user that had been rampantly pirating and distributing their software. I can understand how frustrated that piracy could make them, particularly if they were unable to identify the culprit any other way. Let's face it.. law enforcement agencies like the FBI (or their country's equivalent) likely wouldn't make piracy done against small companies a major priority. I'm not saying that it wasn't ill advised, but it seems like all too many people are using the instances to jump on a "let's insult them / they're the bad guys" bandwagon.

  • by Pinky's Brain ( 1158667 ) on Tuesday June 05, 2018 @03:49PM (#56733356)

    FlightSimLabs (FSLabs) admitted to distributing remote hacking tools, intending to use them illegally. Any company who requires normal application software to be installed with admin rights is run by morons and anyone who actually installs such outside a VM is likewise. Especially after the company by their own admission proved themselves to be a criminal organization as well as criminally incompetent.

    • by tlhIngan ( 30335 )

      Any company who requires normal application software to be installed with admin rights is run by morons

      No, it's perfectly reasonable to require installation to require admin rights. I mean, you can't install Linux applications without admin rights eitehr.

      It's required to put files in user-protected locations, like /bin or c:\Program Files\ so users don't go accidentally mucking up installations.

      If a user can install stuff to system wide locations without admin, they can easily replace said system wide stuf

      • by AmiMoJo ( 196126 )

        Programs can install to AppData without admin rights. It's what most Google products do, for example.

        The advantages are no admin rights / UAC prompts needed. The app becomes part of the user's network profile and can follow them around with their other data. That can be an issue if the app is very large though. It's also a per-user thing, so if three local users want the app it has to be installed three times.

        I suppose that since this flight simulator is likely to be gigabytes in size AppData isn't suitable

        • If applications want to update themselves without privilege elevation, then they pretty much have to install into your home directory or another, similar location. I don't really want applications to do that, though. It causes problems in a variety of ways, like when minecraft pulls an inept april fools' or when you don't have disk space for an update because some long-running process is producing output as you intended and then some update you didn't throws a spanner in the works.

  • "ANY suggestion that any user's data was compromised during the events of February is entirely false and therefore libelous."

    The fact that the filenames were confusingly similar to Windows filenames is not in dispute.

    The fact that this confusion caused the users to believe that their data may have been compromised does not seem to be in dispute.

    The fact that the users' data that is held in their brains - that is, what they reasonably believed to be true (i.e. that their computer was compromised when [if the

  • by nitehawk214 ( 222219 ) on Tuesday June 05, 2018 @04:09PM (#56733460)

    This is the company that installs password loggers [threatpost.com] on their customer's computers. Why anyone would still do business with them is beyond me.

    • To be fair, every major proprietor has distributed malware and people still do business with them (proprietary software is often malware [gnu.org]) and even people who ought to know better still choose proprietary software despite that proprietary software is inherently untrustworthy. I agree with your sentiment that one shouldn't choose to be abused but I think the fix isn't to focus on a particular proprietor or even a set of proprietors, but to see that the system of non-freedom is the real problem.

  • And now conversations of your DRM are not just on reddit, they're all over the net. Welcome to the Streisand effect, guys.

  • by Sloppy ( 14984 ) on Tuesday June 05, 2018 @04:40PM (#56733614) Homepage Journal

    it apparently passes all major antivirus checks

    Ah, the proprietary software world's version of a security audit.

    It obfuscates itself like malware, smells like malware, but the suspected attacker says it's not malware. Therefore: it's safe and doesn't work against the user's interests!

  • by thechemic ( 1329333 ) on Tuesday June 05, 2018 @04:42PM (#56733636)
    Don't forget to tell them how you feel.
  • by nehumanuscrede ( 624750 ) on Tuesday June 05, 2018 @05:52PM (#56733968)

    Why would they name their files to so closely match official Windows files KNOWING the first thoughts anyone will have will be along the lines of trojan, malware, virus ?

    Why not name the damn things to reflect the program that installed them ?

  • Well, time to contribute more to the Open Source FlightGear and put these jackasses out of business.

  • ...you can prove anything, so STFU or we will sue.

  • If anyone else is interested in the password-extraction incident alluded to in the summary, here's a writeup: https://medium.com/@lukegorman... [medium.com] Outstanding!
  • Burden of proof rests with the defendant? So they're supposed to testify against themselves? Glad he's not a lawyer!

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