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Businesses Software

Popular Subscription Email Service Newton Mail Is Being Discontinued (thurrott.com) 45

An anonymous reader shares a report: CloudMagic, the makers of Newton, today announced that Newton Mail is being discontinued. The company is no longer allowing new users to purchase Newton Mail which costs $100 a year, and existing users will be provided with refunds. For those using the monthly subscription plan, it will immediately stop automatically renewing. And for those on the yearly subscription, you will be given a refund on a pro-rata basis. "We explored various business models but couldn't successfully figure out profitability & growth over the long term. It was hard; the market for premium consumer mail apps is not big enough, and it faces stiff competition from high-quality free apps from Google, Microsoft, and Apple," said Rohit Nadhani, the founder and CEO of CloudMagic. All of that makes sense -- when we have companies like Microsoft and Google making brilliant free email clients like Outlook Mobile and Inbox, there really is no space for paid apps like Newton on the market.
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Popular Subscription Email Service Newton Mail Is Being Discontinued

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  • It was a piece of shit back in the day and its move to the web is as yucky as predicted: piece of shit microsoft proprietary formatted crap.

    Man i hate it.

  • Shocking (Score:5, Funny)

    by mattyj ( 18900 ) on Tuesday August 07, 2018 @02:30PM (#57087334)

    I'm shocked. Shocked! That a $100 a year email client didn't fly in 2018! How can this be? I'll be rethinking my investment in Friendster now, for sure!

    • I agree that $100/year is pretty steep

      I pay $50/year for FastMail.com which gives me unlimited domain aliases, DNS control, 25GB of storage and as many aliases as I want.

      I have no affiliation with FastMail, I just love the service.

      • I have no affiliation with FastMail, I just love the service.

        Fastmail'er here as well. It's been about 1.5 years since I switched from Yahoo! and couldn't be more happy.

  • Baloney (Score:4, Interesting)

    by 93 Escort Wagon ( 326346 ) on Tuesday August 07, 2018 @02:43PM (#57087420)

    ”[W]hen we have companies like Microsoft and Google making brilliant free email clients like Outlook Mobile and Inbox, there really is no space for paid apps like Newton on the market.”

    There are lots of paid apps which do quite well. What there Isn’t space for is a freaking standard email client which costs $100 a year.

    Also... if this app really were “popular”, as the headline says - why would it be shutting down? There can’t be that much overhead involved.

    • There can’t be that much overhead involved.

      There can literally be any amount of overhead. They have a CEO, who may have a salary, and they might even have other employees.

      It is true that the direct labor costs are low, and other costs of producing the product are low, but wages that go to providing the service aren't counted as "overhead." But administrative salaries are.

      If they had enough revenue to account for overhead, they wouldn't be refunding people they'd just stop signing up new customers.

    • by Anonymous Coward

      I predicted this would happen when the guy moved out of his offices in downtown Palo Alto and changed the name of the product to Newton. CloudMagic was a great easy-to-use email client that access all my accounts from a variety of services, including Exchange, for free. Then the guy had the temerity to charge $100/year for it. Most people left him scathing reviews on MacUpdate, but I kept checking every so often when he'd update the Mac client. Still charging, still to much, still alive. It took 2 year

  • service? (Score:3, Interesting)

    by fattmatt ( 1042156 ) on Tuesday August 07, 2018 @03:29PM (#57087702)

    The title say "Popular Subscription Email Service" but I think it's really a client app subscription, an app that connects to other email services. So yea... might be tough to find a $100 market there. If it were a true service + client maybe they could offer something like privacy ... pretty sure you don't get that with the free email services.

  • There's a market for a separate email service if it can promise (and keep that promise) to never, ever, peek into your email, collect data on you, or otherwise violate your privacy, and furthermore provide end-to-end encryption and an overall high level of security of your account and their server(s) from unauthorized access.
    • Notice that this security would require all parties to subscribe, otherwise the outgoing/incoming interface is pretty much wide open. SMPT is pretty much open in flight, unless you force encryption and authentication, at which point you exclude yourself from most email ecosystem. Even if you did only interact with services which provide secured connection, the other side still has your mails. So if you email anyone at gmail, Google gets their hands on your mail anyways, so what's the point of your mailbox b
  • I have about 8 email accounts I regularly use, and 7 devices I use (between desktops, phones, tablets - work and personal). I want them to stay separate. I DON'T want Google to get involved in any of them and screw them up or start offering me advertisements on the stuff I'm already spammed with.

    With Newton, I could configure that ONCE and then each device I add automatically gets all of those configurations at once.

    That convenience (plus the way that Newton could get past my office's firewall that normally blocks the SMTP and IMAP ports) was worth it for me.

    Can somebody else PLEASE write an app that can magically do that for Samsung email for phone/tablets and Thunderbird for Mac and Windows so I don't have to go through that living hell of entering in all of those ports and tls settings and all of that crap?

    • by laffer1 ( 701823 )

      Apple has something for mail. That doesn't really help you, but configurations can follow you to some degree between devices. It's not 100% though.

      I wish a little more time would be put into Thunderbird or Seamonkey. Neither works well on 4k displays yet. It would also be good if there were thunderbird on more platforms. It's the closest thing we have to a cross platform mail app.

      GNUMail would also be ok, provided the crashing bugs with IMAP would be fixed.

  • I wonder why I had not received an email about them shutting down. I would think their customers should have been notified first.

    I use newton only because it it had a skill that would let amazon echo read my emails. I will miss it.

    In the end, it killed itself, 100 bucks was way too high when there are plenty of other email services out there. No way I would pay that much. Fortunately I was locked in at a much lower rate. Oh well, back to searching for another one that will pick up email from all my di

  • I was an early user, and liked it. I paid for it, and was happy. Then they went to a subscription model with a ridiculous price. I canceled, didn't even use the 3 months free, deleted all my data (sure, at least I used their tools to delete it) and wrote a scathing review.

    This is a predictable end of the road for them. Great idea, decent implementation, but fucking horrible economics.

  • It was so immensely popular that I've never heard of it? I'll bet BOTH the users were really disappointed!
  • There's PLENTY of room for a decent mail experience; Outlook is not great, and Gmail app is no good for people who aren't using Google for e-mail service.

    But $100 a year which is more than even Outlook and Eudora Pro used to cost... doesn't fly for a software mail client unless you're providing a major meaningful service above and beyond, such as cloud-based archiving and searching that client software alone cannot provide.

    Try something like $20 upfront, plus $5/year for maintenance.

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