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Amazon Warehouse Envoys Rally To Tweet Upbeat Comments About Working Conditions (seattletimes.com) 115

Amazon has been criticized for years by activists and labor unions for working conditions in its warehouses. So it caught the eye of a Seattle Times journalist when he saw several people, all of which created account recently, tweet positive things about their work experience at Amazon's warehouse. The report says: A group of more than a dozen Amazon Twitter users in the last two weeks started responding to critics of the company on the social media site, sharing upbeat tales of their working conditions and pay at Amazon's distribution network. Identified by first names and "Amazon FC Ambassador," they each opened a Twitter account this month, are unfailingly polite, and pepper emojis into conversations about the generosity of their benefits packages and job satisfaction at Amazon's fulfillment centers, the company's term for its sprawling warehouses.

[...] Amazon's Twitter legion, though small, appears to represent a new front in the company's effort to portray itself as a generous employer. The company has been criticized for years by activists and labor unions for working conditions in its warehouses, with media reports finding the company failed to provide air conditioning at some facilities during the summer, and set work quotas that could exceed employees' ability to keep up.

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Amazon Warehouse Envoys Rally To Tweet Upbeat Comments About Working Conditions

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  • by Anonymous Coward

    Shut down AWS to see if they're real people or not.

  • by Anonymous Coward on Friday August 24, 2018 @02:14PM (#57187692)

    A new low for Amazon.

    • by Miser ( 36591 )

      I don't know why you're getting modded down, I was sure smelling that good old astroturf when reading the article.

      Most folks will see right through this, hopefully.

  • by rsilvergun ( 571051 ) on Friday August 24, 2018 @02:18PM (#57187718)
    bosses would make him AstroTurf. When your Boss asks you don't argue. They'll usually check that you did it. Heck, these days with cell phones they can watch you do it right then and there.
    • by Darinbob ( 1142669 ) on Friday August 24, 2018 @03:34PM (#57188384)
      Hello, I am employed by amazon to handle
      Express order fullfillment.
      Let me assure you that I feel no
      Pressure at all to write this.
      My time here has been full of happy
      Experiences.
      • by Anonymous Coward

        God forbid, would we
        Ever want to interfere in our
        Trusted employees personal
        Business. We do
        Acknowledge some trials in
        Coming together to get to
        Know our employees needs and
        Troubles. But I assure you,
        Our top priority is our employees
        Well-being. We will
        Only use the most thoughtful and
        Respectful means to
        Keep our employees from leaving.

    • by PPH ( 736903 )

      I used to work for an outfit that did a version of this. Before the Internet, management would release their internal mission and vision statements to the workforce. A few weeks later, some people purportedly not associated with the company would write glowing editorials to the local paper. About what a great company we were. Using all the same buzzwords and phrases from management's internal memos.

  • by Anonymous Coward

    Since when does paid comments enhance reputation?

  • It's cheaper to do this kind of stuff in virtual than in meatspace. Get worried when Takeshi Kovacs gets called in. There will be some "fulfillment" going on.
  • What if the working conditions really are ok?

    I know that's crazy talk, but ... could happen?

  • As long as the tweets are about working on the astroturfing team I don't see what the problem is.
  • by macker ( 53429 ) on Friday August 24, 2018 @02:35PM (#57187846)

    ...Fulfillment Centers up beat *YOU* until you are fully filled up!

  • by Anonymous Coward

    They don't care. It's a job that has few requirements. Pampered techbros are always so shocked to see how the other half lives. Conditions in Amazon "fulfillment centers" or whatever are pretty much the same as any other warehouse in the region, maybe a little better even since they use ton of robots to make the work easier. I don't know who these people that are constantly trying to smear Amazon are, but it could be Waltons, could be Oracle, or could be the NY Times. When you're that successful in that man

  • by GameboyRMH ( 1153867 ) <gameboyrmh&gmail,com> on Friday August 24, 2018 @02:46PM (#57187926) Journal

    Happiness is the essence of working at an Amazon warehouse.
    Everywhere I look, I see smiling faces and cheerful conversation.
    Lovely work environment overall, great people all around.
    Please consider an Amazon warehouse for your next job!

    • by PPH ( 736903 )

      The beatings will continue until morale improves.

    • Re: (Score:3, Funny)

      by Anonymous Coward

      An Amazon haiku:

      Hours and pay are great
      Tell the world how great it is
      Or you'll be replaced

  • by Attila Dimedici ( 1036002 ) on Friday August 24, 2018 @03:33PM (#57188374)
    I know a few people who work for Amazon in one of their warehouses. Every one of them loves working for Amazon. They believe that they get rewarded for working hard.
  • Years ago I had a landlord that was just the pits. He screwed me out of a security deposit, and tried to rent my apartment 4 months before I left moved out.

    So I put up several online reviews of him. There were several other bad reviews with very similar stories of this guy (Green Rock Apartments in Minneapolis if it matters). Shortly after this, I see a large number of positive reviews all appear within a couple week!

    No doubt he paid off his tenants to put up positive reviews of him. It's gotten to the

  • Because you 13 Russian twitter bots took down an election. So you figure Amazon using the same methodology would also be bad....or are you saying a corporation trying to sway public opinion is a good thing....
  • by alternative_right ( 4678499 ) on Friday August 24, 2018 @04:45PM (#57189084) Homepage Journal

    Amazon's Twitter legion, though small, appears to represent a new front in the company's effort to portray itself as a generous employer.

    Sounds like the kind of thing the Maoist Chinese or Stalinist USSR would do.

    "No, comrade, there is much borscht and vodka, and all is good! Do not trouble yourself with lies of capitalist plutocrat pig-dog lackeys who claim Glorious People's Republic is somehow inferior."

  • Am I the only one who sees this going horribly, horribly wrong for Amazon?
    Fake tweets along the lines of :
    "Today my gruel had two raisins instead of none!"
    "They've cut down the standard fifty lashes to only 40!".
    "Now that we're using the Celsius temperature scale, I feel much more comfortable at 40 degrees!"

  • Bezos Buys Botfarm.

    The rest is obvious, Circulate please, there's nothing to see here.

  • To hire a few flacks than to actually improve working conditions.

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