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Former Reddit CEO Decries 'Rage-Induced Interactions' on Facebook and Twitter (wired.com) 164

Were the creators of Facebook and Twitter oblivious to how social networks could be abused? "I struggle to believe that these brilliant product CEOs, who have created social media services used by millions of people worldwide, are actually naive," writes Ellen Pao, the former CEO of Reddit. "It's a lot more likely that they simply don't care." [S]ocial media companies and the leaders who run them are rewarded for focusing on reach and engagement, not for positive impact or for protecting subsets of users from harm. They're rewarded for keeping costs down, which encourages the free-for-all, anything-goes approach misnomered "free speech." If they don't need to monitor their platforms, they don't need to come up with real policies -- and avoid paying for all the people and tools required to implement them....

In the earliest days, it wasn't always obvious what these platforms were doing and what they would become -- even to insiders. But at a certain point, it became clear that money was the driving factor, and dopamine- or rage-induced interactions meant more money.... CEOs should just forget about hiding behind "naivete" and "free speech," and instead remind themselves they can take actions that will meaningfully change the direction of the future. The first step is acknowledging the problem... You've solved for increasing engagement; now it's time to make real, positive interactions a priority.

The next time a CEO claims ignorance, "we must hold them accountable," the essay argues, complaining that right now there's a vacuum of leadership.

So instead, "Everyone's holding hands on the road to hell."
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Former Reddit CEO Decries 'Rage-Induced Interactions' on Facebook and Twitter

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  • Weirdest editing (Score:5, Insightful)

    by Anonymous Coward on Saturday September 01, 2018 @02:47PM (#57238194)

    Failing to mention that the author is Ellen Pao and just saying "former CEO of Reddit"

    • by Anonymous Coward

      The very same Ellen Pao who tweeted: "CEOs of big tech companies: You almost certainly have incels as employees. What are you going to do about it?"

      Was she demanding that single people be fired?
      Was she demanding that CEOs of big tech companies provide arranged marriages to their employees?

      No wonder they hid her name from TFS.
      Who knows what goes in her head.

      • The very same Ellen Pao who tweeted: "CEOs of big tech companies: You almost certainly have incels as employees. What are you going to do about it?"

        How about company-owned bawdy houses, like in the old west mining towns? Ellen? Hello, are you still there?

    • by hey! ( 33014 )

      Oh, of course that makes a difference. The world has two kinds of people, good people whose opinions you should trust without question, and bad people, whose opinions you should reject without consideration.

      I take it Pao is one of the bad people.

  • Obligatory (Score:5, Informative)

    by Anonymous Coward on Saturday September 01, 2018 @02:50PM (#57238210)

    Zuck: Yeah so if you ever need info about anyone at Harvard
    Zuck: Just ask
    Zuck: I have over 4,000 emails, pictures, addresses, SNS
    [Redacted Friend's Name]: What? How'd you manage that one?
    Zuck: People just submitted it.
    Zuck: I don't know why.
    Zuck: They "trust me"
    Zuck: Dumb fucks

  • He should donate all the money he made from the rage-fest that is Reddit, then. I'd suggest a charity that assists victims of the poison reddit has spread.

    • by nitehawk214 ( 222219 ) on Saturday September 01, 2018 @03:38PM (#57238492)

      The summary was very careful not to mention her by name, but without reading the article, I can guarantee this is Reddit Ex-CEO Ellen Pao. The person who fought long and hard for censorship to the point of nearly destroying the most popular internet forum in the world.

  • by Anonymous Coward

    Hate speech is not free speech. This has been decided in the courts. Other speech has consequences. For example shouting "FIRE!" in a crowded theater. Or speech that incites others to violent acts or riot.

    It is clear that the CEOs of Fakebook and TWITter among others do not care about trying to eliminate hate speech and speech that incites to violence, any more than they care about trying to eliminate fake news from their platforms. All that they really care about is how much personal info that they ca

    • by ShanghaiBill ( 739463 ) on Saturday September 01, 2018 @03:26PM (#57238442)

      For example shouting "FIRE!" in a crowded theater.

      You might want to read the history of this analogy. It was first used by Supreme Court Justice Oliver Wendell Holmes. His reasoning was that obviously the government had the power to arrest someone for shouting fire in a theater, so, hey, it was also okay for the government to arrest people for speaking out against the WW1 draft. Totally the same thing.

      So the defendants went to prison, where they were beaten and abused. Some of them died there.

      So using stupid analogies to justify political censorship has a long history.

      Later in his life, Oliver Wendell Holmes said this ruling was one of his biggest regrets.

      Shouting fire in a crowded theater [wikipedia.org]

      Schenck v. United States [wikipedia.org]

    • How the hell is this modded insightful? Are this many /.ers really ignorant of the fact hate speech is absolutely free speech and that courts have ruled it's protected? No court has ruled hate speech is unprotected. Incitement does not cover hate speech in general, and comparing it to (falsly) shouting fire is beyond idiotic.
      Private websites are absolutely free to ban whatever they consider hate speech to be from their platforms, but it's protected speech the government cannot punish you for.
      • by rtb61 ( 674572 )

        Money is speech, can I pay someone to kill you freely. Sure they can be punished for the killing but do I not have a right to free speech, to pay money, as means of expressing my feelings about you.

        Free speech, is the freedom to express your opinion and not the freedom to say anything you want say.

        Here is a tricky one, give your word in court but wait speech should be free, so how can I be bound by it. Why would my word have any value when by law it should be free how do you legally bind someone to their

    • Comment removed based on user account deletion
  • by TimothyHollins ( 4720957 ) on Saturday September 01, 2018 @03:00PM (#57238276)

    I'm guessing chairman Pao would be much happier with the Chinese model. They do after all censor all the social media for "positive impact" and "protecting a small subset of users".

    It must be difficult to be so smart that you feel a responsibility of governing the lives of every human being on the planet.

    • She'd be happy now. (Score:3, Informative)

      by Anonymous Coward

      Of late, Reddit has just banned a bunch of random accounts because they're Iranian bots, apparently, colluding to drive narratives to specific ends.

      They were clearly successful, given the accounts (before being wiped) had histories of posting literally all over the political spectrum, on a wide variety of topics, the majority of which had nothing to do whatsoever with politics or geopolitical issues.

      Meanwhile, of course, any Redditor can tell you of the massive and weird shift of one of Reddit's most popula

    • by Jeremi ( 14640 )

      I'm guessing chairman Pao would be much happier with the Chinese model. They do after all censor all the social media for "positive impact" and "protecting a small subset of users".

      Are those really the only two possibilities, totalitarian censorship or horrifying trollscape? With all the ingenuity of Silicon Valley and the rest of mankind, and that's all we can come up with?

      I think we can do better; the biggest obstacle to finding a better solution is the belief that one does not exist.

      • I'm guessing chairman Pao would be much happier with the Chinese model. They do after all censor all the social media for "positive impact" and "protecting a small subset of users".

        Are those really the only two possibilities, totalitarian censorship or horrifying trollscape? With all the ingenuity of Silicon Valley and the rest of mankind, and that's all we can come up with?

        I think we can do better; the biggest obstacle to finding a better solution is the belief that one does not exist.

        This isn't something that can or should be fixed with technology or silencing the opposition. Myself, I don't think "hate speech" should be banned. When one bans something like that one doesn't actually make it go away, all one does is drive it underground. The correct and only workable solution is to confront it and destroy it on equal footing. If the posters of such speech truly have no real value, they will be driven out. Can one change the minds of the propagators of such things? Probably not. Though, t

        • Are those really the only two possibilities, totalitarian censorship or horrifying trollscape?

          It seems that some people will only be satisfied with "free speech" when every internet forum is nothing buy anonymous trolls barking racial slurs at eah other 24/7.

          Myself, I don't think "hate speech" should be banned. When one bans something like that one doesn't actually make it go away, all one does is drive it underground.

          I hear this argument a lot, I don't buy it (assuming we're not talking about the governme

    • by Anonymous Coward

      Seriously? You're equating New Jersey native Ellen Pao with Mao and Chinese censorship? How racist is that exactly? Can I get a judge's score?

      You're just proving her point, genius.

      How about instead of ridiculous name-calling and straw men you actually contribute to the conversation? There's no need to immediately pretend you're outraged and trot out extremist views as if they were fact.

      It's not like Pao is making some earth-shattering discovery here, money talks. How about personal responsibility and accoun

  • by Anonymous Coward

    Article summary doesn't even mention the name of the former Reddit CEO, but I'm guessing its Ellen Pao, right?

  • It's nice to be able to blame others when you no longer have any influence or financial interest on social media.

    It would also be very beneficial for users of social media to never be passionate about issues because a sedated, non-controversial flock are very cheap and easy to wrangle.

    Financial interests are all that matters to the owners of social media sites. If it didn't cause an outcry (more work) they probably would be running Trump/Nazi/Erectile Medication ads on every page of their sites.

  • by p51d007 ( 656414 ) on Saturday September 01, 2018 @03:07PM (#57238322)
    Let's see...you can make threats all you want about Trump, conservatives, republicans, Christians, traditional values, and no one bats an eye on social media. But, say one thing about liberals, homosexuals, blacks, illegal aliens and you get banned. That sound about right? Freedom...ain't it great? Granted, Fakebook, twitter et al, are technically a private business, and they can have a TOS as they see fit, but they better watch out banning this or that, or the long arm of the federal government will come down on them and destroy their profitable business. Because, we all know when government gets involved, it turns into a cluster f*ck!
  • I can't think of any other tech article in which a former exec is reference and the name not the submitted /. post. Of course in this case it was Ex-CEO Ellen Pao

  • It seems to me like this problem of allowing free speech while keeping the general public away from toxic posts was solved ages ago by Slashdot and it's system of moderation and meta-moderation. If only other sites would adopt the system.....

    • was solved ages ago by Slashdot and it's system of moderation and meta-moderation. If only other sites would adopt the system.....

      No, slashdot over the last 10-20 years has been on a huge decline, I rarely if ever see truth based posts about US politics for instance. (aka if you are voting for any rightwing party you are too stupid to understand what the bank bailouts meant in 2008). Our whole species is just stupid, no amount of moderation can cure that level of stupidity. Slashdot suffers from popularity as much as any other site because newer generations of kids and 20 somethings don't have the same experience as the best informe

  • by Snufu ( 1049644 ) on Saturday September 01, 2018 @04:02PM (#57238610)

    an author puts "free speech" in quotes.

    • The First Amendment to the US Constitution states that "Congress shall make no law abridging freedom of speech." It says nothing about private companies like Facebook, Twitter, or Google making policies about the type of speech they want to allow on their platforms. "Free speech" does belong in quotes when what people mean is that a private concern declines to provide a platform for a particular type of speech. It's like crying censorship because a bookstore declines to carry a particular magazine. You migh

    • Your comment started out pretty interesting, but I stopped reading when I saw "free speech" in quotes so I'm not sure what point you were trying to make...

    • by mvdwege ( 243851 )

      It's completely appropriate. Speech always has and always had limits, even limits set in law. Even in the United States.

      Anyone who think that free speech is something that is an unqualified absolute right is an idiot. Period.

  • by Bob-Bob Hardyoyo ( 4240135 ) on Saturday September 01, 2018 @11:38PM (#57240098)

    The title pretty much sums it up, Ellen Pao trying to shit on other social media CEOs is possibly the most hypocritical thing I've ever seen. She is not only part of the problem but a prime source of it.

  • What's the main problem? Trolls having twisted fun? The borderline-insane who make death threats against women and minorities? Far right/left? I'd rather the extremists were out in the open, so that their ill-considered arguments could be shot down. If anyone crosses a line then they get the full force of the law or the site... same as they would in real life - call that censorship but I prefer the word 'responsibility'. As for trolls - I'd rather they were mucking about on the web than setting fire to bus-
  • And there is precedent...

    Remember newspapers, when they were not merely cage lining or, now, superseded by online whatever?

    Remember the editorial page? Letters to the Editor?

    There was a time when editors and/or their staff did indeed read those letters. All of them, even the rants and threats. But they would not publish them if these writers crossed a line. Editorial staff might even let the police know.

    So, Twitter etc, somewhat the modern, Internet version of Letters to the Editor, permits this spew. Mayb

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