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Communications Technology

New York's Free LinkNYC Internet Kiosks Are Now Used By 5 Million Users, Who Have Participated in 1 Billion Sessions and Make 500,000 Phone Calls a Month (venturebeat.com) 35

An anonymous reader shares a report: In 2014, in a bid to replace the more than 11,000 aging payphones scattered across New York City's pedestrian walkways with more functional fixtures, Mayor Bill de Blasio launched a competition -- the Reinvent Payphones initiative -- calling on private enterprises, residents, and nonprofits to submit designs for replacements. In the end, LinkNYC -- a plan proposed by consortium CityBridge -- secured a contract from the city, beating out competing proposals with electricity-generating piezoelectric pressure plates and EV charging stations. The plan was to spend $200 million installing as many as 10,000 kiosks, or Links, that would supply free, encrypted gigabit Wi-Fi to passers-by within 150 feet. They would have buttons that link directly to 911 and New York's 311 service and free USB charging stations for smartphones, plus wired handsets that would allow free calls to all 50 states and Washington, D.C. And perhaps best of all, they wouldn't cost the city a dime; advertising would subsidize expansion and ongoing maintenance.

The Links wouldn't just get urbanites online and let them juice their phones, though. The idea was to engage users, too, principally with twin 55-inch high-definition displays and tethered Android tablets with map functions. Mike Gamaroff, head of innovation at Kinetic, characterized the Links in 2016 as "first and foremost a utility for the people of the city, that also doubles up as an advertising network." Two years after the deployment of prototypical kiosks in Manhattan, Intersection -- a part of the aforementioned CityBridge, which with Qualcomm and CIVIQ Smartscapes manages the kiosks -- is ready to declare them a success. The roughly 1,600 Links recently hit three milestones: 1 billion sessions, 5 million users, and 500,000 phone calls a month.
Recommended reading: Free Municipal Wi-Fi May Be the Next Front In the War Against Privacy.
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New York's Free LinkNYC Internet Kiosks Are Now Used By 5 Million Users, Who Have Participated in 1 Billion Sessions and Make 50

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  • How does spending $200 million to install equate to "not costing the city a dime?"

    And for 10,000 kiosks that is about $20K per kiosk. If they made the things bulletproof with titanium steel shells I don't see how the cost of goods can exceed $5,000.

    That subcontractor made a killing.

    • Re:Numbers (Score:5, Informative)

      by forty-2 ( 145915 ) on Sunday September 30, 2018 @11:19AM (#57399440)

      As I understand, the arrangement is similar to that between the MTA and Intersection/Alphabet - The MTA (or city in this case) bears little to none of the cost, while the Corporation who installed them makes up the cost through advertising.

      I design and oversee the execution of plenty of digital installations that have to withstand the elements & abuse from the public, and $20k a pop is not surprising at all. A daylight visible screen alone is like $3k - $5k, plus all the misc power & networking gak, ventilation & and possibly heating to keep the stuff within operating temps. Wrap that up in a stainless steel enclosure, bolt it to the ground, and get it powered and wired, and I'd be pleasantly surprised if the subcontractor made their 15%.

    • by Anonymous Coward

      As noted below, the cost of the system was through the corporate entity (CityBridge, which consists of Qualcomm, Titan, Control Group, and Comark. In June 2015, Control Group and Titan announced that they would merge into one company called Intersection. Intersection is being led by a Sidewalk Labs-led group of investors who operate the company as a subsidiary of Alphabet Inc. created to install and maintain the system.) Per the NYC gov website https://www1.nyc.gov/site/doitt/initiatives/linknyc.page, plus

  • by CrimsonAvenger ( 580665 ) on Sunday September 30, 2018 @10:58AM (#57399376)

    Hmm...

    So, ~$20K per kiosk. And, from TFS, each kiosk handles about two calls per day (500,000 phone calls a month, 10,000 kiosks).

    I'm sure there's a point to spending that much to handle that small a number of calls, but I don't see it from here....

  • by Dispenser ( 1991032 ) on Sunday September 30, 2018 @11:24AM (#57399444)
    Sloppy Journalism. The Payphone Projects been documenting issues [payphone-project.com] with these kiosks, from out of date news and weather, bus alerts for lines not on nearby streets, to non-functioning tablets and inflated usage statistics.
    • This website is rather casual 3rd party observations. i.e. "Since last week I’ve encountered about a dozen non-working tablets, all reported as working by LinkNYC and indicated as such on this map." (https://www.payphone-project.com/linknyc-kiosk-installations-have-grinded-to-a-halt-and-other-observations.html). This is indicative of the nature of this website - they don't profess to be taking a comprehensive test per kiosk over significant periods. Seems more random takes as time or place allows. Th
    • Those problems are nothing, some of them were playing a creepy Mr. Softee jingle [gothamist.com], after they cut off web browsing on the built in tablet after people started watching porn and masturbating [gothamist.com] on them.
  • The number of people using the kiosks is easily dwarfed by the number of people affected by their advertising purpose -- to work as bluetooth and wifi beacons to provide location data for anyone carrying a cellphone within their vicinity.

    https://theintercept.com/2018/09/08/linknyc-free-wifi-kiosks/ [theintercept.com]

    https://news.slashdot.org/story/16/07/30/1826229/google-wi-fi-kiosks-in-new-york-promise-no-privacy-can-collect-anything [slashdot.org]

  • Assuming that someone has not smashed everything up they will have all of the ambiance of the originals, the smell and urine, the visual impact of puke and graffito but none of the privacy.

Every nonzero finite dimensional inner product space has an orthonormal basis. It makes sense, when you don't think about it.

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