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Windows Bug Microsoft

Some Windows 10 Pro Users Say Their PCs Are No Longer Activated And Are Been Prompted To Downgrade To Windows 10 Home (betanews.com) 271

If you're having trouble activating your Windows 10 Pro computer today, you're not alone. Forums and social media networks are getting flooded with complaints from users who say their machines have automatically become deactivated. Users say they are having trouble connecting with Microsoft's activation servers, with some saying they are being prompted to downgrade to Windows 10 Home. According to Microsoft Answers, the company is working to resolve the issue. Only users who had upgraded their computers to Windows 10 by using product keys of Windows 7 or Windows 8.1 appear to be impacted.
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Some Windows 10 Pro Users Say Their PCs Are No Longer Activated And Are Been Prompted To Downgrade To Windows 10 Home

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  • by bobbied ( 2522392 ) on Thursday November 08, 2018 @10:35AM (#57612032)

    Apparently Microsoft needs more of them.. Pay up or go to Home!

  • by Anonymous Coward on Thursday November 08, 2018 @10:38AM (#57612050)

    Windows 10 Pro.... being prompted to downgrade to Windows 10 Home

    It gets even worse... just the other day, my Debian box prompted me to downgrade it to Windows 10 Pro.

    • Re: (Score:3, Funny)

      by Anonymous Coward

      Damn systemd, Poetering being lazy and trying to cut corners.

  • by TheDarkener ( 198348 ) on Thursday November 08, 2018 @10:40AM (#57612064) Homepage

    On Monday I was at their office fixing an unrelated issue when I noticed the desktop graffiti/banner saying they weren't activated. Weird. I plugged in the Win10 product key on the case sticker and it activated again. I just summed it up to another M$ fuck-up, didn't know it was as widespread as it is.

    I'm so glad I use Linux at home =D

    • On Monday I was at their office fixing an unrelated issue when I noticed the desktop graffiti/banner saying they weren't activated. Weird. I plugged in the Win10 product key on the case sticker and it activated again. I just summed it up to another M$ fuck-up, didn't know it was as widespread as it is.

      I'm so glad I use Linux at home =D

      Since when do you get product keys on case stickers anymore? OEMs haven't done that since Win 8.

      • *shrug* It was a refurb, the license key notated that it was too. Was a Win10 sticker, not any other version.

  • they know .... (Score:4, Interesting)

    by Dave Whiteside ( 2055370 ) on Thursday November 08, 2018 @10:40AM (#57612072)

    https://answers.microsoft.com/... [microsoft.com]

    but it's causing chaos in some places -

    watermarks all over ... damn you

  • by El Cubano ( 631386 ) on Thursday November 08, 2018 @10:41AM (#57612078)

    I see stories like this and I have to ask myself, "Is Windows still viable as a development platform? Will it continue to be viable as a development platform in the future?"

    I develop exclusively on Linux (some libraries in C/C++, some Python applications, Java server and desktop stuff, occasionally dabble in mobile, etc.). I have some colleagues who use Mac OS X as their platform and are happy with that. I do know a small number of developers working on Windows, but as far as I can tell they don't particularly like Windows as a development platform, especially those who have had to move to Windows 10 (precisely because they no longer control the updates and stuff can just randomly break).

    I guess, all I can say is, "wow."

  • Interesting... (Score:4, Interesting)

    by the_skywise ( 189793 ) on Thursday November 08, 2018 @10:41AM (#57612082)
    There was an XBox Live outage a few days ago where all digital purchases couldn't be verified. If you had the disc you could play online fine - but if you had purchased the game or even the DLC of a disc game then it was non playable as the service couldn't determine if you owned it or not.
    I wonder if these issues are related.
    (Also interesting that even if you've successfully downloaded and installed the game on their closed system they're constantly re-validating you)
    • Re: Interesting... (Score:4, Insightful)

      by nnull ( 1148259 ) on Thursday November 08, 2018 @10:46AM (#57612118)
      Brings light to how stupid these copy protection schemes are. Everything discussed here for the past 10 years is becoming reality.
      • Re: Interesting... (Score:5, Interesting)

        by sjames ( 1099 ) on Thursday November 08, 2018 @12:10PM (#57612724) Homepage Journal

        "Rights management" software is intrinsically bad software.

        Good software is designed in such a way that it runs if at all possible. If a file is missing and it can still do something useful, it still runs. If a permission is wrong, gives the user a chance to change it or save the file somewhere else. If a non-fatal error comes up, keep going. Where possible, re-try. If something isn't ready, sleep for a bit and try again.

        Rights management is the opposite of that. It has failure on a hair trigger. It looks for the slightest excuse to fail if anything at all isn't exactly right. It checks for things that aren't necessary to run. It is by it's very nature BAD software.

        • Re: Interesting... (Score:4, Interesting)

          by tepples ( 727027 ) <tepples.gmail@com> on Thursday November 08, 2018 @12:47PM (#57612924) Homepage Journal

          However, the market has decided that it's easier to fund the development of bad software than good software. How could one go about changing that?

          • by sjames ( 1099 )

            Given the crazy amount of vendor tie-ins, it can be a hard problem. But in general, the only readily available answer is reject DRMed software whenever it's vaguely feasible to do so. Keep in mind that DRM means they have already decided you are a dirty crook before you've even paid for the software. Consider what that means for the chances at a cordial; business relationship.

      • Tell me about it. My cracked Windows 10 Pro didn't skip a beat. I also not to fondly remember cracking one of the earlier Assassins Creed games because of the stupid online requirement and my frail internet connection.

    • I wonder why they didn't build a grace period in. I'm not going to pretend Sony is some role model or anything, but I believe their software only checks every x number of days. I've seen some items with a 30-90 day check and some with a year, depending on PS Plus items or purchased items.
    • Re: (Score:2, Insightful)

      by Anonymous Coward

      "Also interesting that even if you've successfully downloaded and installed the game on their closed system they're constantly re-validating you"

      This is just in case they change their mind ...

  • by Anonymous Coward on Thursday November 08, 2018 @10:43AM (#57612088)

    It took several attempts for me to activate 10 Pro for Workstations last night, first attempt accepted the key then promptly reverted back to before I entered it. Next attempt accepted the key and stored it, but refused to activate "Server refused the connection attempt." Called in, the new call-in process is the stupidest thing ever - hand holding through putting in the product key (never mind that you would have already been staring at the screen with a activation challenge just to get the product activation phone number...) Gave up after having to confirm every. bloody. step. of. the. way that I knew what I was doing and had a product key and entered it correctly... Tried online activation again, NXDOMAIN response for the activation servers. Waited 10 minutes, server refused connection attempt. 10 more minutes and it auto-activated, followed by an error saying the server couldn't be resolved (?)

    It doesn't help that they discontinued the awesome self-help "mobile" website for activation earlier this year - where you could copy and paste the challenge and response between your web browser and the phone-in activation window.

  • by Anonymous Coward on Thursday November 08, 2018 @10:45AM (#57612106)

    Nice to know that the OS has a dependency on other people over the interwebs not f*cking up, and still existing so you can simply turn your computer on and use it.

    I for one, am glad I don't use an OS with such a f*cked up dependency.

    Linux, internet or no internet, it still works. kernel.org goes away? Still works. Botched kernel upgrade? Roll back to previous version (in the time it takes to press reset and press an arrow key to select the older kernel), still works.

    Microsoft - Activate or die. Looks like you don't even stay activated if things don't work out at their end. Good to know.

  • Only upgrades (Score:4, Interesting)

    by zennyboy ( 1002544 ) on Thursday November 08, 2018 @10:46AM (#57612112)
    "Only users who had upgraded their computers to Windows 10 by using product keys of Windows 7 or Windows 8.1 appear to be impacted."

    I bought a Win 10 Pro non-upgrade key. Was activated. Today I am not activated. Worth reporting to MS?

    • Most of the complaints are coming from users who upgraded but I have seen some from people who bought Pro keys. So, I wonder if the "guess" that only upgrades are impacted isn't quite right. It could be that only OEM installs are *not* impacted. Since the vast majority of installs are either OEM (machine shipped with Windows 10) or upgrade (during the free/promo period a few years back)... Users that actually purchased a Windows 10 standalone key might be lost in the shuffle.

      In any case, this is clear
    • Worth reporting to MS?

      No it's not. They don't listen.

      I wish I was saying this as some snide remarks but you just need to look at some of the big bugs identified by insiders which none the less make it into final releases months later.

  • by Mark4ST ( 249650 ) on Thursday November 08, 2018 @10:48AM (#57612134) Homepage
    I've been buying my WIN 10 Pro licences from UK eBay vendors, and they've been working fine for a year or so. Less than $5 CAD. I believe our UK friends have different rules about transferring keys from decommissioned PCs-- they can actually resell otherwise unused used licences.
    • by AmiMoJo ( 196126 )

      I don't see why we can't resell used used licences too. In any case, no-one buys a new Windows licence when they buy a second hand PC.

      • Re: (Score:3, Interesting)

        by Anonymous Coward

        Microsoft claims that the license is "owned" by the computer and is non-transferrable. This argument is ridiculous as it is in conflict with the bill of first sale, but they've convinced enough regulators that it's difficult to sell oem licenses is most of the usual places.

  • by slomike1 ( 1125421 ) on Thursday November 08, 2018 @11:02AM (#57612228)
    I am having that same problem on a new PC which came with Windows 10 Pro installed. Just opened the box last night. -Mike
  • "Windows 10 will be the last version of Windows. Ever"

    Remember that? I was wondering how they want to make it come true, but this is how it's done: By eventually making using it SO uncomfortable that even the most die-hard fan eventually switches to something else.

    Hey, it worked for advertisers trying harder and harder to convince everyone to use adblockers, and lo and behold, they succeeded too eventually.

  • by Artem S. Tashkinov ( 764309 ) on Thursday November 08, 2018 @11:02AM (#57612234) Homepage
    "Windows 10, by Microsoft. A new day, a new fuck up"
  • by Gravis Zero ( 934156 ) on Thursday November 08, 2018 @11:04AM (#57612244)

    It's truly amazing how much abuse some users are willing to take just to use Windows. The only explanation that makes any sense at this point is that they like the abuse.

    • by El Cubano ( 631386 ) on Thursday November 08, 2018 @11:09AM (#57612298)

      It's truly amazing how much abuse some users are willing to take just to use Windows. The only explanation that makes any sense at this point is that they like the abuse.

      I am pretty sure that I have said this before, but for home users the issue is not that they like the abuse. At least, that seems to be the case with the family and other folks who I know who come to me for tech support. Rather, the situation exhibits the classic signs of co-dependency: the person remains in the abusive relationship because they fear that things will actually be worse if they leave the abusive the relationship.

      In fact, I recall one friend, who had a history of tech support problems, who was considering getting a new system and who came to me for advice. About the only thing this person used the computer for was web, email, Facbook, and photos. I recommended a Mac for them instead of a Windows machine and the look on their face was practically terrified. As bad as the problems were they had experienced with Windows, they were yet more afraid of something different.

      Of course, for businesses the situation is really all about institutional inertia.

      • Microsoft customers don't like the abuse. They like the infrastructure.

        Look back to the 80's and see how many computer companies there were. Most of them beat the snot out of the laughably bad IBM PC and its horrible Intel processor and garbage Microsoft OS. They all died because they were incompatible, refused to work together, and didn't cultivate their communities effectively. Even Apple was always teetering on the edge of bankruptcy until they decided to quit making computers and start making gadget

      • " I recommended a Mac for them instead of a Windows machine and the look on their face was practically terrified. As bad as the problems were they had experienced with Windows, they were yet more afraid of something different."

        Or put another way, they are scared by something far far worse. People know about apple at this point in the game, trust me on that. Vendor lockin - they wrote the book. Good luck getting software without an apple ID. Pioneered always on, always tracking, always cloud, computing. The

    • by Bert64 ( 520050 ) <.moc.eeznerif.todhsals. .ta. .treb.> on Thursday November 08, 2018 @11:53AM (#57612594) Homepage

      They don't realise that alternatives exist, or are only aware of Apple but don't have the budget for it...
      Indeed the common perception is that computers are inherently unreliable and insecure and that's just the way it is. This perception is entirely down to microsoft being both ubiquitous and such poor quality for all these years.

      Look at all the tv shows with characters which can trivially hack into any system, or computers which are constantly failing to work correctly - this is the perception that microsoft has generated.

    • It's truly amazing how much abuse some users are willing to take just to use Windows. The only explanation that makes any sense at this point is that they like the abuse.

      Because, apparently, I have to explain this regularly to the Slashdot crowd...

      First off, there is a whole lot of dependency not on Windows, but on Windows applications. I depend on Serato to DJ weddings. I depend on Adobe Production Studio to edit videos. I depend on CompuShow to run my intelligent lights. I depend on Sound Forge and Acronis and Active@ and the fact that if I run into a bizarre corner case I can find a random application on Softpedia, like when I used Remo Repair AVI to, well, repair an AVI

      • Oh yes, I know all the justifications but what it really amounts to is laziness. You are unwilling to find an analog or do any leg work to actually get away from Windows. Whenever you invest in something new, you should consider if it will tie you down to Windows. However, no, that's not your plan because you are the lazy user who rather be abused than put in the effort. So yeah, you like the abuse.

        Don't believe me? How long have you dual booted so that you only have to deal with Windows for the amount

        • Comment removed based on user account deletion
        • but what it really amounts to is laziness

          You say 'you're too lazy to find something 'good enough' or to make your own tool to do what you want, I say 'it's more efficient to just use the tool that already works.'

          Do you suggest that people who need to nail two pieces of wood together learn blacksmithing so they can forge a hammer and nails?

    • by dyfet ( 154716 )

      Stockholm syndrome...

  • by Streetlight ( 1102081 ) on Thursday November 08, 2018 @11:20AM (#57612366) Journal
    Windows 7 user here, so I don't quite understand how this problem could happen unless your Win 10 Pro machine calls home when it's powered up, restored from hibernation or sleep, or at random times, and has lost the Win 10 Pro upgrade key.

    This problem and the bricking of some PCs that updated to 1809 makes me wonder about ever updating to Win 10. That version has apparently been pulled. Microsoft's QC army, read end users, reported this problem to the development team and it was ignored. A second group of Windows developers is working on 1903, or whatever it's called, presumably for a spring, 2019, update. What surprises will that version have? We should be excited to learn about new problems.
    • Another Windows 7 user here. I have made the firm decision that i won't run Windows 10 at home, nor will do so any our family member. I will also try to avoid using it at work by all means except losing my job.

      Windows 7 is the last Windows I will use privately. After it becomes completely useless (will take a long time since most applications now are good enough), I'll switch to a Linux distro I don't dislike, like Devuan or maybe FreeBSD.

  • This is from the headline for the story:

    Windows 10 Pro Users Say Their PCs Are No Longer Activated And Are Been Prompted To Downgrade

    How long does it take to make sure that the story heading is grammatically correct?

    • by mentil ( 1748130 )

      They were going to fix it but then this Windows Activation prompt popped up for some reason...

  • by xack ( 5304745 ) on Thursday November 08, 2018 @11:32AM (#57612446)
    If more people volunteered for ReactOS we could have a viable Windows Compatible OS.
  • The whole idea that i need to depend on a outside party whom i lease my software from , so that I own nothing and have no control over my own computing environment does not sit well with me. It seems it should not sit well with anyone, but perhaps I'm just getting to be an old foggie.

  • Not that I use M$ anymore -- dumped M$ over 15 years ago at home and left a mixed/M$ shop 6 years ago, but it seems that M$ might have their Subscription OS mechanism up and running. I mean, they've already implemented Subscription M$Office so the Subscription M$OS is probably in their corporate pipeline. Just an early test. (And why does your PC have to check in with M$ "Activation Servers" anyway? It wasn't like that in the "old days".)
  • A fresh format install of Win 10 Pro includes candy crush and other crap by default. If I am the product (my eyeballs), then the OS should be free. Why does a "Pro" OS come with all this bloat?
  • by jbridges ( 70118 ) on Thursday November 08, 2018 @01:07PM (#57613026)

    I wasted a few hours on this insanity this morning.

    My final solution (tried many options) was to use some tools from Ratborus.

    KMS Clean to remove my existing key, and then W10 Digital Activation with KMS38 option.

    It now says:
    Windows(R), Professional edition:
        Volume activation will expire 1/18/2038

    Now where do I send an Invoice to Microsoft for wasting my morning on this BS?

    If you need a copy of KMS Tools Portable, it's here
    https://www.solidfiles.com/fol... [solidfiles.com]

    The password is part of the filename, so for the latest version:
    KMS_Tools_Portable_01.11.2018_password_1234567890987654321.7z

    The password is 1234567890987654321

  • by Anonymous Coward

    M$ is working on making you PAY for Windows every 6 months to one year. The software that controls this hiccuped and deactivated Windows. Soon you will be getting warnings that your PC is about to become deactivated unless you update (Pay) your subscription. Yeah, Fuck M$. Already made the move from Win7 to Mint. Enough of this horse shit.

  • Seems to be fixed now, multiple users reporting successful reactivation (including me!).
  • When MS has a problem your games are the only things to have to consider.
    Do work on real OS.
  • Clean activation has been a thing for MANY years. Forget whatever you imagine to be so and visit appropriate fora like MDL.
    Windows has its uses so most of my installs live in VMs on Linux hosts which don't connect to the internet. I've downloaded many clean .isos (checksums, what are they?) over the years and activated with no problems. If in doubt, take a clean snapshot before activating so you can revert. Remember MSFT and AV companies flag activators as malware. Know what you are doing and that's no worr

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