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Communications The Internet

Microsoft's New Study Finds 162.8 Million People in the US Do Not Use the Internet at Broadband Speeds, Up From FCC's 24.7 Million Estimate (nytimes.com) 132

An anonymous reader shares a report: A new study by Microsoft researchers casts a light on the actual use of high-speed internet across the country, and the picture it presents is very different from the F.C.C. numbers. Their analysis, presented at a Microsoft event on Tuesday in Washington, D.C., suggests that the speedy access is much more limited than the F.C.C. data shows.

Over all, Microsoft concluded that 162.8 million people do not use the internet at broadband speeds, while the F.C.C. says broadband is not available to 24.7 million Americans. The discrepancy is particularly stark in rural areas. In Ferry County, for example, Microsoft estimates that only 2 percent of people use broadband service, versus the 100 percent the federal government says have access to the service.

[...] Accurate measurements on the reach of broadband matter because the government's statistics are used to guide policy and channel federal funding for underserved areas. "It's a huge problem," said Phillip Berenbroick, a telecommunications expert at Public Knowledge, a nonprofit technology policy group. "The result is that we're not getting broadband coverage and funding to areas that really need it."

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Microsoft's New Study Finds 162.8 Million People in the US Do Not Use the Internet at Broadband Speeds, Up From FCC's 24.7 Milli

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  • Access (Score:5, Interesting)

    by rjstanford ( 69735 ) on Thursday December 06, 2018 @10:42AM (#57759156) Homepage Journal

    There's a big difference between having access to something and being able - or inclined - to use it. Its like the difference between a food desert (somewhere with no accessible grocery stores) and people not being able to afford to visit the supermarket next door.

    The questions about why people who theoretically have access aren't using it will be interesting and hotly debated, but at the end of the day it won't change the fact that, today at least, they're not.

    • It's highly likely that many of those people are actually paying for a package that the providers label broadband, but actually isn't broadband speed, or, the cable loops are so congested broadband speed is impossible.

      • by Puls4r ( 724907 )
        Cable loops? In rural areas? Good luck with that.

        My only broadband offering is satellite. And the satellite providers know it and are actually pricing accordingly! The price points for packages go up or down drastically depending on your location (even within the same general area). In some cases they have removed all their low-cost plans and won't offer them to rural areas because they know they've got ya.

        Most people don't see a value in paying $70 a month for reasonable internet. Yet that's th
        • Pai is a liar and is doing to the FCC exactly what Trump is doing to the country. But hey, he's got a big cool mug he drinks from.

          Because your life has changed so much for the worse in the last two years, amirite?

          I can only assume, based on your comment, that the fixed-line broadband companies were just beating down your door to run a cable a hundred kilometers out into the woods before November of 2016, but that dag-nabbed Pai and the BadOrangeMan came along and forced them to stop, right?

          For fuck's sake, not everything is political. Some things make little economic sense regardless of who is currently the government figurehead. Unle

    • The FTC has three legally ensconced terms for tiers of service that can be used in advertising to describe speed

      tier 1. top 1/3 of data rates "broadband"
      tier 2. middle 1/3, "Frustrating"
      tier 3. bottom 1/3. "time to find another ISP"

      If we could just enforce these terms and require them in product descriptions then the problem would solve itself.

    • I have 3M/0.5Mbit DSL which is fine because I am not interested in streaming. AT&T would love to sell me fiber ( I had to tell them to stop the junk mail), but that will always cost more, and while the improved speed and page refresh latency would be nice, I ain't payin' for it.

    • even if you just want to watch TV let alone if you want your kids to do homework, and give how big a disparity this is (it's 7 times more than the number Pai gave) I think it's pretty obvious Pai is cooking his books.

      It's like that voter fraud going on right now in North Carolina. Nobody outside the GOP is going to say "We should investigate why a 61% Democrat district only polled for the Democrat candidate at 19%". There's noone alive who can't see that as fishy. And that's only a factor of 3...

      For
    • by mysidia ( 191772 )

      The questions about why people who theoretically have access aren't using it will be interesting and hotly debated

      If they don't HAVE broadband, then they also don't have access to it ---- they might have the theoretical possibility of purchasing it, but they haven't purchased it..... Either because (A) The supplier won't sell it too them, (C) The supplier limits their use of it --- for example 2GB Data Cap then you're slowed to 600k, or (C) They're not willing to pay the price the supplier demand

    • by sjames ( 1099 )

      For many years in the '90s my neighborhood did not actually have broadband, but the cable company said we did right up until I tried to order it. That didn't stop them from carpet bombing TV and my mailbox with ads for it.

  • by bogaboga ( 793279 ) on Thursday December 06, 2018 @10:47AM (#57759198)

    Over all, Microsoft concluded that 162.8 million people do not use the internet at broadband speeds, while the F.C.C. says broadband is not available to 24.7 million Americans.

    What does the term "broadband" refer to exactly?

    What I know is that compared to what it was defined as in the early 2000s isn't the same today.

    • I suspect slashdotters wont be happy until broadband means being able to stream 4Kx4Kx4K voxel video to each member of the family.
    • by bartwol ( 117819 ) on Thursday December 06, 2018 @11:19AM (#57759432)

      In 2015, the FCC upped the definition of "broadband" from 4 Mbps to 25 Mbps (https://broadbandnow.com/report/fcc-broadband-definition/)

      In the New York Times article, statistical truth is obscured by political mission.

      • Re: (Score:2, Interesting)

        by Anonymous Coward

        In 2015, the FCC upped the definition of "broadband" from 4 Mbps to 25 Mbps

        And the current FCC wants to lower that to 1 Mbps so they can claim everyone HAS broadband.
        AT&T wants to claim 90% of the US population DOESN'T have broadband so they can get government (read taxpayer) money to "improve" service (read dividends)

      • I think reality did, and the FCC just finally caught up. I'm on a 100 mbps line and I couldn't imagine going from that to 25 mbps let alone 4 mbps.

        Put another way, could you go from 56k to 300 baud in 1995? How about 150 baud? Would you even consider that "Internet" at that point?
    • What does the term "broadband" refer to exactly?

      The exact definition of broadband: My wife and daughter can stream two different movies while I can still get work done.

      • The exact definition of broadband: My wife and daughter can stream two different movies while I can still get work done.

        I like it, but it will never play in Washington - too practical and easy to understand!

  • by sgage ( 109086 ) on Thursday December 06, 2018 @10:47AM (#57759206)

    ...for what can be called 'Broadband'?

    I seem to recall they actually lowered the bar at some point.

    Another question: Why is Ajit Pai such a deceitful son of a bitch? Was he born that way, or did he have to work at it?

    • by Anonymous Coward

      According to the FCC, 25Mbps.

      • by sgage ( 109086 )

        Thank you. I got along for years with 5Mbps DSL out here in the sticks. But for some reason, the phone company ran fiber up my Class 6 (not town maintained) dirt road, and as of this spring I am running with 300Mbps fiber. What a difference! But I would have noticed a big difference at 25Mbps, I'll bet.

        • I think around 10-20Mb/s is where you start to hit diminishing returns. That's enough to stream HD and not completely kill everything else that you're doing. I remember as a student we decided to pay extra to get the entire 1Mb/s that our cable company offered (their standard package was 512Kb/s) for a shared house. It was a huge difference from the modem (56Kb/s in theory, 33.6Kb/s if I was lucky, 28.8Kb/s most of the time) that I was used to. I stayed on their fastest (and most expensive) plan until i

    • Another question: Why is Ajit Pai such a deceitful son of a bitch? Was he born that way, or did he have to work at it?

      His parents are Republicans, so it is likely he was born that way.

  • I don't see why people not using their broadband would be a concern.

    • Because it frequently indicates that some company has checked a box - maybe even legally - on a solution they're contractually able to provide that doesn't actually work in the real world.

      • This. I "have" 25mb service, the fastest available in my area. As to the amount I can "use", I can't recall ever seeing a speed test break the single digits (today is a good day at 7.5mb down). I'm in a populated section of the DFW area with apartments and business building all around. When I complained I was told by the service tech that our neighborhood isn't that bad so don't expect service upgrades anytime soon. I'd switch providers if I could but outside of satellite providers, I have 0 options.

        I'

        • by nagora ( 177841 )

          OK. I see. So it's the old "confusing terminology" trick that industries pull? Like USB 2 "Full Speed" was slower than high-speed.

          Or in other words: fraud.

        • There's probably a lot of people who never use their 25Mbit service because they never use anything that takes 25Mbit. If you're just browsing web pages you don't even register as having used any significant amount of bandwidth. Even watch Netflix or Youtube in 1080p won't put you much over 5 Mbit.

          This is basically how I am reading the article. People pay for a service or the government mandates that a certain portion of people need broadband, but there's a lot of poeple who would be perfectly fine with

        • Jeez, what part of DFW? I'm in Addison / Farmers Branch and have no trouble doing 220/35 all day long with Spectrum.
  • Comment removed (Score:5, Insightful)

    by account_deleted ( 4530225 ) on Thursday December 06, 2018 @11:00AM (#57759292)
    Comment removed based on user account deletion
    • by TrekkieGod ( 627867 ) on Thursday December 06, 2018 @11:32AM (#57759528) Homepage Journal

      You're not wrong that they're pushing for it due to business opportunities, but telemetry and advertising aren't the only business opportunities that come with fast internet. Everybody is hopping on the streaming media bandwagon. And if you're Microsoft instead of Netflix or Hulu, they provide services like azure and skype, office 365, all of which benefit from broadband.

      You're not wrong that increased access to broadband is good for megacorporations. You're way off base to imply it's one-sided, and especially in the implication that their benefit is entirely for services that go against the end-user interest.

  • by DaveM753 ( 844913 ) on Thursday December 06, 2018 @11:02AM (#57759312)

    That's where you lost me

  • by Anonymous Coward

    My mother in law only has access to a Wireless ISP that provides her with around 3Mbps down and 1Mbps up. Works for her given she just uses it for iPad and doesn't stream video or much requiring more speed. But I do agree some areas of the US have limited access to broadband speed. Although I do know people who use a cellular option with good success.

  • Money Talks (Score:5, Informative)

    by nehumanuscrede ( 624750 ) on Thursday December 06, 2018 @11:11AM (#57759364)

    Especially in rural areas.

    Broadband -might- be available ( heavy emphasis on might ) but the costs for high speed internet out there are a bit high which tends to drive most folks away from it.

    Example where my parents live ( US ):

    5MB down - $70.00
    10MB down - $90.00
    25MB down - $110.00

    Internet only. Advertised speeds you may, of course, never achieve. They have exactly one provider to choose from.

    Most get a better connection / price via a smartphone / hotspot. ( assuming a tower is in the general vicinity )

  • by Anonymous Coward

    A LOT of commercial DSL lines are setup for CCTV or remote access to something, that use residential / consumer plans, so the results are skewed.

  • Are they surveying people to find out what level of service they pay for OR are they measuring actual speeds? Put it this way, when I have 150 megabit service, I should be able to get all the streaming video I want without any bandwidth problems. But noooOOOOoooo.... "Insufficient bandwidth" errors come up about every two to three days. So is the internet infrastructure the real problem not the access to it?

  • what the rural folk need is water lines. Their lines date back 60,70, sometimes 100 years. They're starting to have major health problems. What I don't get is why no one's talking about this. Maybe it's the $750 billion dollar price tag to fix our water infrastructure...
  • by DCFusor ( 1763438 ) on Thursday December 06, 2018 @12:48PM (#57760234) Homepage
    Title really says it all. Ground reality is a heck of a lot closer to what MS is saying than the FCC.
  • Yes, we should do whatever we can to get them on broadband so they can be miserable Facebook users like the rest of us.
  • How does the Borg accurately determine just how fast someone's Internet connection actually is ? They must have incredible telemetry / spying going on, perhaps even on "updated" Win7 boxes, for them to determine location and network connection speeds for everybody in the US.

Love may laugh at locksmiths, but he has a profound respect for money bags. -- Sidney Paternoster, "The Folly of the Wise"

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