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Microsoft Asks Users To Call Windows 10 Devs About ALT+TAB Feature (bleepingcomputer.com) 235

An anonymous reader quotes a report from Bleeping Computer: Microsoft has started to display notifications in the Windows 10 Action Center asking users to have a phone call with Microsoft developers and provide direct feedback about the ALT+TAB feature in Windows. While using a Windows 10 Insider build today, I was shown a Feedback Hub notification stating that "Microsoft wants to hear your opinions! To set up a phone call with Windows engineers, go to: http://www.aka.ms/alttab." This link then redirects to a web page at https://ux.microsoft.com/?AltTab. It is not known if this is only being shown to Windows Insiders users at this time.

When users visit this link they will be shown a Microsoft User Research page stating that a Windows 10 product team is looking to "understand our customer needs" and would like to have an anonymous 5-10 minute phone call with the user. In this particular case, the phone call will be with Microsoft engineers to discuss how users use the ALT+TAB feature to switch between apps. Microsoft states they are performing these calls in order to get a better understanding of how a feature is being used while they are in development. According to the web site, Windows engineers will be available on 3/11/2019 between 11:15 AM and 1:00 PM PST and on 3/12/2019 between 9:30 AM and 11:30 AM PST to schedule a call. The page goes on to say that users can expect a 5-10 minute call, but that it could last longer if there is more to discuss. They also state that the calls are not being recorded, are anonymous, and the content of the call will not be stored.

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Microsoft Asks Users To Call Windows 10 Devs About ALT+TAB Feature

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  • MS engineer: "Yup, yet another very satisfied customer. Man are we good!"
    • by arglebargle_xiv ( 2212710 ) on Tuesday March 12, 2019 @08:53AM (#58260332)
      I called the number. Got a guy with an Indian accent telling me he worked for Microsoft and there was something wrong with my computer, and he needed remote access to it in order to fix it. What should I do?
    • And when they do get the call they wonder why it's always someone cursing.

  • by SD NFN STM ( 759426 ) on Tuesday March 12, 2019 @08:08AM (#58260046)

    Users don't need more than 640k... oh, yes they do. Whoops!
    Users don't need the Start Button... oh, yes they do. Whoops!

    and now

    Users don't need ALT-TAB... get your FSCKING hands off of my interface Microsoft!!!

    • Comment removed based on user account deletion
      • by dkman ( 863999 ) on Tuesday March 12, 2019 @10:27AM (#58261100)

        They use it to switch active application. That's it's god damn job, and has been since Windows 3.1 (and probably earlier). It performs that same function in Linux. Why would we even think about changing that? Because we're Microsoft. (I just figured I'd go ahead and answer that question for anyone who was confused.)

        • by lsllll ( 830002 )

          I'm like you. It's like "What's there to talk about? I use it to switch between usually a maximum of 3 windows. Sometimes I use it to switch to window 6 out of 21 windows, because I'm too lazy to go to the mouse and click on the application."

          What are they gonna do? Here's an idea. Assign a new key where I get to type my window number on the numeric pad. Example. I want to jump to the 6th window, press Alt-tilde (or back tick, since tilde is the uppercase) and type 6 on the numeric pad, release alt-ti

          • by Rob Y. ( 110975 ) on Tuesday March 12, 2019 @11:57AM (#58261584)

            I used to use hot key mappings to switch to specific windows on Win7 - until they broke it in Windows 10.

            I set up hotkeys to launch PuTty sessions to multiple unix hosts - or multiple accounts on the same host. And on Windows 95 through Windows 7, hitting the same hotkey would bring the corresponding session to the foreground. On Windows 10, the hotkey now launches a second copy of the corresponding session - rendering the hotkey feature useless.

            Fix that, please - and you can take away Alt-Tab if you want...

          • Useful when you have a full screen application, like a game where you can't just click on another window.

          • win-key+# does that, where # is the order on the task bar (including pinned programs)

        • by apoc.famine ( 621563 ) <apoc.famine@gm[ ].com ['ail' in gap]> on Tuesday March 12, 2019 @11:19AM (#58261408) Journal

          If they fuck with alt-tab at all, I'm not sure I could use that operating system. That's like 20+ years of muscle memory to overcome, and I don't see that happening as long as I'm using a standard keyboard.

          It's baffling enough that they haven't every adopted Alt-` to cycle through windows of an application. I use that on linux all of the time.

      • We use it to switch apps by keyboard. I guess the more useful method, is a way to switch apps on a stupid full screen app with no way to quit or minimize it.

        But what I really want to see is a Windows version of xkill.

      • To be fair, the article doesn't say they're getting rid of it, just that they want an understanding of how it's used.

        Well, something is bullshit, and it's either this statement or their justification for all the telemetry and related spyware they install.

        Which do you think it is?

  • by turp182 ( 1020263 ) on Tuesday March 12, 2019 @08:08AM (#58260056) Journal

    I use that combo at least 100 times a day. And Ctrl-Tab for web browser tab switching.

    Another favorite: Window+arrow keys is awesome for resizing and moving windows (the 50% of screen shift is nice to put two programs on one screen).

    • thanks for the window+arrow trick, i didn't know it!!

      • Yeah, right? News to me as well. Very nifty.
        • Don't worry, it'll be gone in the next update, as soon as they figure out how to break the Alt-Tab thing.
          • Don't worry, it'll be gone in the next update, as soon as they figure out how to break the Alt-Tab thing.

            They are just waiting for it to become a ubiquitous thing everyone takes for granted and then they will kill it without a word.

      • My favorite feature from Windows 10 is the ability to move windows to quadrants of the screen with these combinations, instead of just 50/50 splits.
    • That's very useful, thanks! Another good thing to know:

      Right-click on the App - goto properties
      In the properties window, look for the "Shortcut Key" field

      https://www.cnet.com/how-to/open-programs-with-keyboard-shortcuts-in-windows-10/ [cnet.com]
      • Or install AutoHotkeys, which gives you full scripting/macro control over any hotkey set you want. The built-in Windows stuff is primitive by comparison. Plus, Microsoft will probably have change it at random several times by the time you've read this.
    • I use that combo at least 100 times a day. And Ctrl-Tab for web browser tab switching.

      I've found myself using Windows-Tab more often now since it uses Task Manager. Often times much quicker for me than Alt-Tab.

      • I don't like that format (I like the single screen look, I would prefer the Windows 7 text descriptions rather than the screenshots, but I usually know exactly how many "windows away" I am for 5-6 apps when Alt+Tab-ing)

        Another useful one (for killing off Chrome when it decides to go haywire):
        Ctrl+Shift+Esc = Open Task Manager...

      • by Luthair ( 847766 )
        How is it quicker when there is a slow animation to show it.
      • Timeline is ok it allows you to open stuff you closed previously in addition to switching between what's open. I'm not sure about the sync so you can resume your timeline on another device.

         

      • Win tab is prettier but I can't replace alt tab in my muscle memory.
    • by Luthair ( 847766 )
      The Windows 8/10 snapping is broken. I used the Windows 7 version constantly but almost never use the Win10 one. Frequently meta+left will snap windows to the right, and vice versa, combined with the useless corner snap making side-snap take more keypresses.
  • by stealth_finger ( 1809752 ) on Tuesday March 12, 2019 @08:11AM (#58260070)
    Shows all opens windows and cycles through them, add shift to go backwards. It already does exactly what you need and works fine. I wonder how far they can go with fucking up such a simple, functional solution.
    • by Bert64 ( 520050 )

      It might work fine, but it's also inefficient when you have lots of windows open...
      Many non windows systems also implement alt+tab because users are familiar with it, while also offering other solutions (eg multiple workspaces being my personal favorite)...

      Just because something works doesn't mean it couldn't be done better another way... And just because a new way is now being offered, doesn't mean the old functionality is going to be removed.

    • My guess is they will want to replace it with timeline win+tab but aren't sure if it will piss everyone off.

      • by saider ( 177166 )

        Alt harkens back to the days before Microsoft. By switching to the Windows key, they can leave an enduring legacy of who innovated the shit out of modern UIs.

    • I know... I'm suddenly nervous about a redesign. It'll be like FB's create post button. You can't just type and publish anymore. Nope, instead it pops up another dialog "you want that on your timeline or news feed?"

      Alt-Tab of the future "do you want to see a list of icons or pictures, or how about a history of tabs" (which is Windows-Tab btw).

      Although - were'd the Mac like carousel tab view go? (or was that Win7 only?!). It was cool - but that shows you how much I used it. :-P

  • Crude (Score:3, Insightful)

    by Bert64 ( 520050 ) <.moc.eeznerif.todhsals. .ta. .treb.> on Tuesday March 12, 2019 @08:11AM (#58260074) Homepage

    As primarily a linux/mac user, i find the alt+tab (and its equivalents) quite crude and ineffective when you're running a large number of applications (having to cycle through a large number of applications one by one)...
    I generally have multiple virtual workspaces which are each setup for a specific purpose (usually multiple apps laid out in each) and then switch directly to the numbered workspace that i require.

    When i've seen people heavily using alt+tab it's usually on systems where a very small number of applications are in use (maybe 3-4), they are running maximized and the user is switching between them. From my desk right now i can see another user doing this with a browser, a mail client and a spreadsheet.

    • You can hold Alt and then click on the window you want

    • As primarily a linux/mac user, i find the alt+tab (and its equivalents) quite crude and ineffective when you're running a large number of applications (having to cycle through a large number of applications one by one)... I generally have multiple virtual workspaces which are each setup for a specific purpose (usually multiple apps laid out in each) and then switch directly to the numbered workspace that i require.

      When i've seen people heavily using alt+tab it's usually on systems where a very small number of applications are in use (maybe 3-4), they are running maximized and the user is switching between them. From my desk right now i can see another user doing this with a browser, a mail client and a spreadsheet.

      I have about 35 windows open right now. Most of them maximized (why not? After all, I have ALT+TAB ...). Use ALT+TAB incessantly.

      It's not crude when you are experienced at it. It's second nature.

    • Alt-Tab works very fine for alternating between a small number of windows, regardless of the total number, because they are hold in a LIFO stack. What I have seen from Linux users is that they tend to minimize their windows to get them away from blocking the screen, this would indeed ruin Alt-Tab as minimizing puts the window in the bottom of the Alt-Tab stack.

      And of course all my windows are maximized, I do not like the tangled mess created by partially overlapping windows.

      • The first thing ALT-Tab does is show a list of thumbnails with all the open windows.

        You can click on the window you want with the mouse, no LIFO required.

        If you don't click on one, then the LIFO is used.

        • The first thing ALT-Tab does is show a list of thumbnails with all the open windows.
          You can click on the window you want with the mouse, no LIFO required.
          If you don't click on one, then the LIFO is used.

          You're missing the whole point: people, including me, use ALT_TAB (and a dozen other key combos) because it is incredibly disruptive to use the mouse at all . It's even worse when you have to put one hand on the mouse and another on the KB (Oh, look, my KB doesn't have a WIN key on the right side, and I use a lefty mouse), which is why I programmed a mouse button to do CTRL-click, for example.

    • by pz ( 113803 )

      When i've seen people heavily using alt+tab it's usually on systems where a very small number of applications are in use (maybe 3-4), they are running maximized and the user is switching between them.

      Sounds like exactly the right way to use a system when you want to take full advantage of screen space. Even with the two 1600x1200 monitors on my desk, that is still definitely the case for me. And yes, I use virtual desktops as well. On laptops with typically paltry screens, why WOULDN'T you want to run each application fully maximized?

      If you have a huge number of windows open at the same time and aren't organizing them in such a way that Alt-Tab works to quickly switch between them, then I argue you ar

  • by jgtg32a ( 1173373 ) on Tuesday March 12, 2019 @08:15AM (#58260110)

    Leave it the fuck alone

  • WTF? (Score:5, Insightful)

    by mccalli ( 323026 ) on Tuesday March 12, 2019 @08:18AM (#58260130) Homepage
    Alt-tab is a UI thing Windows did right. It's a feature that was lacking from contemporary Macs, and was first added by a freeware extension about the System 7 era before being ripped off wholesale in System 7.5 (from memory) and I also remember the Apple lot openly acknowledging where it had come from.

    My feedback on it? My feedback would be instantaneously suspicious and the phone call would consist of me repeating over and over "for gawd's sake leave it alone and don't faff".
  • I mean, change is alright as long as it is backward compatible, but completely rearranging functions I use every day gets annoying. Excel changed their keyboard shortcuts at one point. I used to be able to do pretty much everything in Excel without touching my mouse, then something changed and I had to use the ribbon for way too much, rather than fast keyboard combos.

  • by cascadingstylesheet ( 140919 ) on Tuesday March 12, 2019 @08:30AM (#58260180) Journal

    "Oops, looks like we missed something, there's a highly useful feature there we haven't removed or screwed with yet!"

  • by Ashthon ( 5513156 ) on Tuesday March 12, 2019 @08:36AM (#58260224)

    Why is it modern software companies are obsessed with 'improving' features that already work perfectly well? It's not just Microsoft, but Mozilla, Google and most others. They're 'improving' the life out of their software. Their 'improvements' are generally significantly inferior to the original implementation, and commercial software has been moving backwards for the last 15 years. It used to be that you could just install Windows 2000 and use it, but with Windows 10 you have to apply about 100 registry hacks, and even then it's garbage. Firefox is trash compared to version 3.0 and the UI simply doesn't work. As for Google, they couldn't produce a decent UI to save their lives.

    The problem seems to be the rise of the UX designer, and while interfaces were previously created by developers, they're now made by people who believe themselves to be highly creative and innovative, and believe they can do a better job then the developers that preceded them. However, their confidence is greatly misplaced, and these UX designers have destroyed modern commercial software, rendering it completely worthless.

    All of the software I use now is FOSS, not so much because I planned it that way, but because each time a company destroyed the UI of their product, I've moved to a free alternative with a functioning UI. Now I'm on all FOSS because UX designers have so thoroughly destroyed commercial software. When I see articles like this it makes me glad I bailed out.

    • by mccalli ( 323026 )
      Remember why Firefox exists though - originally Pinball (I think), created as a lightweight alternative because the main Mozilla project was getting too heavyweight.

      It wasn't always better. Firefox's very existence is proof of that.
  • by geekmux ( 1040042 ) on Tuesday March 12, 2019 @08:41AM (#58260264)

    ...and you have no idea how your customers use a key feature in Windows 10?

    Way to fail there, Microsoft.

    • by Megol ( 3135005 )

      Perhaps Windows having all that fucking telemetry is just paranoid fantasies?

    • well -- People may press the button many times a day. But they doesn't tell them WHY you press the button.

      Telemetry tells you that an even occurred. Talking to customers allows you to find out WHY and WHAT they are trying to achieve.

      For example, I tap on my phone all day and never achieve what I WANTED to do. Spell check for example. That is NOT what I was trying to type.

      • well -- People may press the button many times a day. But they doesn't tell them WHY you press the button.

        Uh, care to tell me exactly WHY you are pressing ALT+TAB?

        It's function is rather singular and it requires a combination of keystrokes, so it's hardly used by accident, or for 17 different reasons. Not sure how many ways Microsoft can ask that question, but it would likely resemble something like this:

        (Microsoft) Can you briefly explain why you use ALT+TAB?

        (User) Yeah, to switch between running applications.

        (Microsoft) Yes, we understand that's the function of ALT+TAB, but why do you use it?

        (User) Uhhh

  • by jbmartin6 ( 1232050 ) on Tuesday March 12, 2019 @08:46AM (#58260292)
    MS using the Insiders program to try to gather more information about how people are using Windows...well yes of course. I understand that MS = BAD and all that but this is exactly what they should be doing, isn't it?
    • by Pitawg ( 85077 )

      All I see is a corporation continuing the practice of stealing from those that supply it's money, while paying others that cannot see what is in front of themselves. Wanna work for MS, and help put their products together? Get a salaried job with them. Stop paying them for product and working for free, answering their unneeded questions.

      If their employee selection system is not working right, they need to work on HR, not continue begging their customers for clues.

  • ... Microsoft would allow users to call Microsoft Engineers about the recent abysmal Windows Update quality.

    .
    If only...

  • On KDE and MacOS, alt+tab goes from application to application, while alt+~ goes between windows of the same application. This is super helpful when you have a bunch of terminals open and want to switch between them or multiple web browser windows and want to switch.
    I wish this feature were available on Windows.

  • I'm on Win10 1809, not insider preview, and I got the notification.

    (I work for Microsoft, but this machine isn't on-prem domain joined or using an MSIT image. It is connected to AAD.)

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