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California Reintroduces 'Right To Repair' Bill After Previous Effort Failed (appleinsider.com) 171

An anonymous reader quotes a report from Apple Insider: California State Assembly member Susan Talamantes Eggman on Monday announced the introduction of Assembly Bill 1163, which will require manufacturers like Apple to "make service literature and equipment or parts available to product owners and to regulated, independent repair shops." "For nearly 30 years California has required that manufacturers provide access to replacement parts and service materials for electronics and appliances to authorized repairers in the state. In that time, manufacturers have captured the market, controlling where and when we repair our property, and inflating the electronic waste stream," Eggman said. "The Right to Repair will provide consumers with the freedom to have their electronic products and appliances fixed by a repair shop or service provider of their choice, creating a competitive market that will be cheaper for consumers and reduce the number of devices thrown in the trash."

The bill, officially filed as legislation relating to electronic waste, is Eggman's second try at right to repair legislation. Her first attempt, 2018's Bill 2110, was introduced last March and subsequently died in assembly that November. Like the pending Bill 1163, last year's tendered legislation was crafted as a play to reduce e-waste. Eggman's announcement includes a word-for-word reproduction of an explainer included in 2018's press release for the now-dead Bill 2110. In it the lawmaker argues that customers who are unable to pay for manufacturer repairs are forced to replace broken equipment like smartphones, TVs and home appliances. Beyond financial benefits, Eggman also says that the repair and reuse of electronics is more efficient than purchasing a new device, noting that such measures can "stimulate local economies instead of unsustainable overseas factories."

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California Reintroduces 'Right To Repair' Bill After Previous Effort Failed

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  • Susan Talamantes Eggman

    Call me old-fashioned, but it will always be: Susan Talamantes Robotnik.

    • by Anonymous Coward

      She deserves a PROMOTION!

  • by imidan ( 559239 ) on Tuesday March 19, 2019 @11:52PM (#58302480)

    Apple and others (John Deere, to pick another industry) consistently lobby against right-to-repair laws. I've heard plenty of arguments in favor of RTR, but I've rarely heard a credible argument against. Is there a reason, outside of greed, that we shouldn't be able to have access to documentation and parts for devices we own?

    I have an HP laptop that's getting on in years, and the wifi has developed an intermittent fault. On HP's site, I downloaded a tech/repair manual for the thing that includes the part number for the wifi card. It's trivial for me to buy a new one and install it. What is it about Apple's gadgets that forbids mere mortals from looking inside?

    Apple claims it is protecting its intellectual property, protecting consumers’ safety, and defending device security, though Talamantes-Eggman said no company has put forward a coherent reason why these bills would result in less secure devices or the divulgence of trade secrets.

    Why?

    • by Anonymous Coward

      "What is it about Apple's gadgets that forbids mere mortals from looking inside?"

      Nothing. Even without the law being passed, you can get the pentalobe driver, open your iphone, replace parts which 3rd party versions (if you know what you are doing), and close it up again. This law is forcing manufacturers to continue manufacturing parts for products they no longer produce, for 7 years.

      • Re: (Score:3, Informative)

        by Freischutz ( 4776131 )

        "What is it about Apple's gadgets that forbids mere mortals from looking inside?"

        Nothing. Even without the law being passed, you can get the pentalobe driver, open your iphone, replace parts which 3rd party versions (if you know what you are doing), and close it up again. This law is forcing manufacturers to continue manufacturing parts for products they no longer produce, for 7 years.

        Funnily enough iFixit's list of hard to repair smartphones is topped by a bunch of Android devices: https://www.ifixit.com/smartph... [ifixit.com] The Samsung s10 scored a 3, the iPhone XS scored a 6, higher score means more repairable so in iFixit's opinion the iPhone is more repairable than a shit-ton of Android devices. I suppose it is time to grab the pitchforks, light up the torches and burn iFixit HQ do to the ground for spreading heresy.

        • by Anonymous Coward

          Yes, but to my knowledge no android phone to date has had a software bomb in place to prevent the device from booting if a 3rd party repair was detected.

          There's a world of difference between being difficult to repair and having the device actively look for 3rd party repairs and refusing to operate because it found one.

          • Yes, but to my knowledge no android phone to date has had a software bomb in place to prevent the device from booting if a 3rd party repair was detected.

            There's a world of difference between being difficult to repair and having the device actively look for 3rd party repairs and refusing to operate because it found one.

            They have a system that prevents the computer from booting if you install inauthentic parts which given their business model of producing extremely reliable kit is not that surprising nor would it be for any other laptop manufacturer. Try installing inauthentic parts in a Lenovo or Acer, take the thing to the manufacturer to complain and see what they say. That, in my book, is not repair, it is experimentation on your part (same for smartphones and tablets). Also, Apple does not ban 3rd party repair centre

        • Way to go off topic ass-hole. This is about Right to Repair which encompasses all companies not just Apple.
          • Re: (Score:2, Insightful)

            by Freischutz ( 4776131 )

            Way to go off topic ass-hole. This is about Right to Repair which encompasses all companies not just Apple.

            The question was: "What is it about Apple's gadgets that forbids mere mortals from looking inside?" so I merely pointed out that iPhones are easier for mere mortals to open up and repair than many Android phones who usually get a lot of love here on Slashdot for being universally superior to iPhones in every way. This clearly pissed you off since you started comparing me to your rectal opening which says some very disturbing things about your psychology.

        • "What is it about Apple's gadgets that forbids mere mortals from looking inside?"

          Nothing. Even without the law being passed, you can get the pentalobe driver, open your iphone, replace parts which 3rd party versions (if you know what you are doing), and close it up again. This law is forcing manufacturers to continue manufacturing parts for products they no longer produce, for 7 years.

          Funnily enough iFixit's list of hard to repair smartphones is topped by a bunch of Android devices: https://www.ifixit.com/smartph... [ifixit.com] The Samsung s10 scored a 3, the iPhone XS scored a 6, higher score means more repairable so in iFixit's opinion the iPhone is more repairable than a shit-ton of Android devices. I suppose it is time to grab the pitchforks, light up the torches and burn iFixit HQ do to the ground for spreading heresy.

          Yes, but does Google lobby against right to repair laws as Apple apparently does? I honestly don't know. Difficulty of repair due to poor design choice (intentionaly or not) isn't the same as actively lobbying the government to prevent people from repairing their own devices.

          • "What is it about Apple's gadgets that forbids mere mortals from looking inside?"

            Nothing. Even without the law being passed, you can get the pentalobe driver, open your iphone, replace parts which 3rd party versions (if you know what you are doing), and close it up again. This law is forcing manufacturers to continue manufacturing parts for products they no longer produce, for 7 years.

            Funnily enough iFixit's list of hard to repair smartphones is topped by a bunch of Android devices: https://www.ifixit.com/smartph... [ifixit.com] The Samsung s10 scored a 3, the iPhone XS scored a 6, higher score means more repairable so in iFixit's opinion the iPhone is more repairable than a shit-ton of Android devices. I suppose it is time to grab the pitchforks, light up the torches and burn iFixit HQ do to the ground for spreading heresy.

            Yes, but does Google lobby against right to repair laws as Apple apparently does? I honestly don't know. Difficulty of repair due to poor design choice (intentionaly or not) isn't the same as actively lobbying the government to prevent people from repairing their own devices.

            A string of Android device manufacturers like Samsung for example lobby against right to repair laws.

      • Bull shit and you know it. Apple expressly forbids repairs from 3rd party repair shops or else it voids the warranty. John Deer won't let you repair their tractors because they claim it violates their IP.

        Might want to read up before posting inane blather.
      • That's been the case for automobiles for ages - manufacturers have to maintain parts for 15 years.
        It's not a bad thing, honestly; it reduces waste. But manufacturers whine bc repair cuts into current sales.....

      • And what's wrong with that? Most of these parts are manufactured by others anyway, even Apple doesn't do everything in-house. I know everywhere I've worked we have had to maintain or repair older products, and provide firmware or software patches for old releases, because we sold this stuff for long term use and some customers are even paying for support. Outside of the Apple Reality Distortion Field, it's basic business sense to maintain good customer relationships in order to continue earning revenue. S

    • The only reason a consumer would not want the ability to repair is if it made the device more expensive. In some cases that might be true, but generally, it's not.
      • If it is called "right to repair" it sounds like it wouldn't cost anything, but if it requires making and selling replacement parts for 7 years, it could cost a lot to give that as a guarantee.

        Like what if the product doesn't sell well and I stop selling it after 6 months. I still have to keep a factory open for 6 and a half extra years. Yikes!

        You have to be pretty careful to avoid unintended consequences. I haven't seen any good suggestions yet, to be honest; you can't force companies to create high qualit

        • Like what if the product doesn't sell well and I stop selling it after 6 months. I still have to keep a factory open for 6 and a half extra years. Yikes!

          No, you have to keep a warehouse with repair parts in it. And if you didn't sell any product, you're not going to need to keep many repair parts on hand, either.

          • Also, the fewer custom parts you use, the fewer you have to stock. If you use all standard parts, you don't have to keep anything.

            • Well, no, if you're the one required to stock the part, and they stop making it, why don't you now have to start making it?

              And if you're off the hook in that case, suppliers will just start publishing a date after which they promise to stop selling a particular part number, and the part numbers will change more often.

              This is one of those policies that seems simple at first, but as soon as you start looking at the problems, and how to work around the problems, you start to realize that if you work around the

          • Liar liar, pants on fire!

            You're playing a word game around "didn't sell any" even though I didn't say "any," I said "doesn't sell well."

            If you sold a few units of products, you could easily be required to eventually stock and sell any number of the "repair" parts. There is no limiting factor; it could be 10 replacement widgets per unit sold, it could be 10,000. It could be 1,000,000.

            You can't force them to sell parts for home repair, because you can't regulate that the parts are really going to home repairs

        • Often these replacement parts already exist and if they deem a product obsolete the parts are thrown away or used on later products, etc. Many parts are actually from third parties anyway.

          Also, if the product is reliable then there's a good chance you won't need many replacement parts. If you need boatloads of parts for future repairs then chances are you've got a shitty product.

          • "Often it is so" does not imply "therefore there is no impact of mandating that it be so."

            So my response is merely, "So what?" You need a lot more words, arranged into a point, in order to have actually succeeded at making a relevant point.

            So what if there are often extra parts laying around? If they're not selling them, we have no idea if they made enough to supply the market for 7 years. And, we know that we don't know that! So we know they can't say that they have enough; how would they know in advance o

      • by thejam ( 655457 )
        You cannot be serious. Right to repair laws definitely will put burdens on manufacturers to do stuff, change stuff, provide stuff, and manage stuff that they are not otherwise obligated to do. They also will change their business models (greater competition from the used market). If these laws cost the manufactures nothing, then they wouldn't fight them so hard. Try to see it from their perspective. These burdens will cost the company more, which will put upward price pressure / downward profit (which
        • by loonycyborg ( 1262242 ) on Wednesday March 20, 2019 @06:05AM (#58303294)
          On the other hand better development of third party repair shops would reduce workload for company's own repair facilities. The only reason companies can get away with such ineffective labor distribution is because all other companies do it. Trashing perfectly working devices because cost of repair is higher than cost of a new one(most likely due to authorized repair facilities having inadequate capacity due to monopoly privileges allowing for very few of them) is ridiculous and economically inefficient and if market forces aren't working to prevent it then it's yet another example of market failure.
        • Right to repair laws definitely will put burdens on manufacturers to do stuff, change stuff, provide stuff, and manage stuff that they are not otherwise obligated to do.

          These changes are pretty minor. We're not talking about a huge expensive design effort or anything, and I say that right now as I am working at a manufacturing company.

        • Are you fucking clueless! What fucking burdens? You mean having spare parts. Oh no. It's called a fucking supple chain moron. It's called Asset Management.

          Jesus christ do you anti-property rights people have a fucking clue how businesses work!
    • Because crappy repair shops do a crappy job. That reflects negatively on Apple's brand. Also Apple thinks they own their devices even after you buy them, and a lot of their customers feel more comfortable being owned.
      • Yeah because Honda as such a bad reputation due to lousy repairs shops. Fucking clueless.
    • You don't need John Deere as an example. Pick California's (and Silicon Valley's) own Tesla Motors. They flat out refuse to allow owners to service their own cars, even when their own service centers are bursting at the seams with month long waits for appointment, and weeks long waits after you're dropped the car off for service!

      • by thejam ( 655457 )
        You can choose not to buy a Tesla.
      • by Anonymous Coward

        Megajoules of energy stored in a lithium battery pack in a vehicle and untrained people attempting to repair said vehicle is likely to lead to electrocution or a nice big lithium fire or both.

        OTOH people repairing anything else in the vehicle is pretty benign. But you probably don't want people operating on or near the battery pack.

    • by thejam ( 655457 )
      As I understand it, proposed "Right to repair" laws aren't actually giving you a right to repair your gadget, but rather a way to make it more convenient for individuals and third parties to repair by forcing the manufacturer to provide things like removable batteries, parts, documentation, etc. Other than DMCA silliness whereby copyright is have somehow argued to relate to you opening up or repairing a device you own, a legal strategy employed by John Deere I believe and that I don't defend, you can repa
    • Comment removed based on user account deletion
      • You could not buy the cheap chinese crap. I had to get a new battery for my laptop last month. Lenovo stopped supplying batteries for my model thinkpad some time ago but I was able to locate a new-old stock Sanyo battery originally made for my laptop. Has 100% capacity and shouldn't explode.

        It can be hard to make sure that all subcomponents in a part are well sourced of course. At some point you have to trust the supplier. But keep in mind that even in new products most of the parts come from China already

        • Lenovo stopped supplying batteries for my model thinkpad some time ago but I was able to locate a new-old stock Sanyo battery originally made for my laptop. Has 100% capacity and shouldn't explode.

          What was the charge percentage when you got it?

        • Comment removed based on user account deletion
      • by 0ld_d0g ( 923931 )

        So in your mind, the Chinese government has no say over how iPhone is made _IN CHINA_? If they wanted to, they could introduce the malware at the source in Foxcon's factory itself.

        Are the consumers gonna blame the dodgy Chinese company who put in the bug when it comes out they've all been duped and the reason their device feels like its gonna melt is its been turned into a bitcoin miner? Nope they are gonna blame the OEM,

        And if a repair shop replaces a battery, and then the wifi chip dies, the customer is going to blame the repair shop. Yeah, people are dummies. So what? It cuts both ways...

        Now personally I'm all for letting folks get their stuff fixed from whomever they want, and that anybody should be able to import after market or refurb parts to fix these devices, but OTOH I can also see the OEMs deserving at least a way to let the consumer know if that used device they are picking up on eBay is using genuine OEM parts or Cheapo Chinese Crap, same as how AFAIK you aren't allowed anywhere to take a car out of the junkyard, fix it up and then sell it without a salvage title to let people know its been busted up. To me that is fair to all parties and personally I'd like to know if that device I'm buying used has a real OEM screen and battery or is hacked together from parts on Ali Express or the replacement part I get is the real deal or a fake.

        How would you know when buying a used car? Do people check if they swapped the headers out, or the battery, or the turbo or the tranny? Sure you can go to a me

    • by gweihir ( 88907 )

      All arguments against are complete nonsense. Competitors just do professional reverse engineering, for example, it is not that expensive or that much effort. They cannot use most of what they find for legal reasons, but they have the information. The "trade secret" argument is a complete lie, nothing else. Pretty much the same for the "less secure" devices argument.

      What Apple (and others) do is artificial creation of a monopoly, nothing else. It is hugely profitable but it benefits absolutely nobody but the

    • by necro81 ( 917438 )

      Apple and others (John Deere, to pick another industry) consistently lobby against right-to-repair laws. I've heard plenty of arguments in favor of RTR, but I've rarely heard a credible argument against.

      In the case of John Deere, some of their arguments are based on the fact that their equipment is a motorized vehicle. As such, right-to-repair laws are tantamount to right-to-modify laws. Allowing that opens the door to people tinkering with the engine performance, which could result in worse emissions (

    • by ytene ( 4376651 )
      There are a couple of arguments I have personally heard.

      1. Personal Electronic Manufacturers
      The most common argument put forward is the "Degraded User Experience" fable, which goes something like this: If you take our pristine product, and give it to an inexperienced third party to repair, you have no assurance that the repairer is trained or qualified to maintain our beloved technology. If a sub-standard repair is performed and you then elect to sell or give away the product without disclosing the 3rd
    • I've heard plenty of arguments in favor of RTR

      Unless those arguments came with a campaign contribution check, they were irrelevant arguments.

      Along those lines, the best argument in favor of using government force to prevent people from repairing the things that they own, is: "here's my check; hope your ad gets seen by lots of people before the election."

    • by Anonymous Coward

      In some cases there is.

      About the only real example I can think of is Apple and their fingerprint scanner.
      To ensure that the fingerprint scanner isn't compromised it had to be paired with the secure enclave, and to ensure that anyone installing replacement scanners was able to be held accountable they necessary keys are only available to apple certified repair shops which means Apple can pull their certification if they get complaints from users who's devices were compromised.

      That's the right way to handle r

    • > Apple and others (John Deere, to pick another industry) consistently lobby against right-to-repair laws. I've heard plenty of arguments in favor of RTR, but I've rarely heard a credible argument against. Is there a reason, outside of greed, that we shouldn't be able to have access to documentation and parts for devices we own?

      No.

      The idea is to constantly sell new, and the new is supposed to last just enough so you don't complain.

      That's why all of them laptops, phones, etc. You're basically on
  • Comment removed (Score:5, Interesting)

    by account_deleted ( 4530225 ) on Wednesday March 20, 2019 @12:41AM (#58302606)
    Comment removed based on user account deletion
    • must be easily user-removable and replaceable

      Define easily. Personally I find the batteries on iPhones to be easily replaceable.

      Superuser privileges

      The first two words were good, but then the rest of the sentence made no sense and has no place in this discussion. A better wording would be something around manufacturers not limiting the ability to perform 3rd party repairs through software. Don't conflate separate issues.

  • Let's see if they can get it right this time.
  • Comment removed (Score:4, Insightful)

    by account_deleted ( 4530225 ) on Wednesday March 20, 2019 @12:47AM (#58302632)
    Comment removed based on user account deletion
    • and app store lock in.

    • Or....

      One could simply choose not to do business with companies that lock in their customers to walled gardens of licenced product ecosystems.

      You know, just choosing for yourself instead of sending other people with guns to force everyone else to make the same choices you make.

      Look, I don't get it either. I didn't buy an Apple laptop, not because they aren't great products, but because I would rather have an open ecosystem. In practical terms it doesn't really make much sense, since Apple commands so much

      • by tepples ( 727027 )

        One could simply choose not to do business with companies that lock in their customers to walled gardens of licenced product ecosystems.

        In some industries, choosing not to do business with those companies implies choosing not to do business period.

        • In some industries, choosing not to do business with those companies implies choosing not to do business period.

          Same with murder-for-hire, but it doesn't actually make for an impressive argument.

        • by thejam ( 655457 )

          In some industries, choosing not to do business with those companies implies choosing not to do business period.

          Then change your industry. There is not and ought not to be a right to find profitable work in any given industry. Find something which has a promising opportunity for you.

          • by green1 ( 322787 )
            The point is that if you choose not to buy something that is consumer hostile, you are quickly locked out of the modern world.

            I could choose to not buy a phone that includes a walled garden or similar. But there really are only 2 viable smartphone eco-systems, and both of them do this. (Android to a lesser extent, but you'll find a lot of things you can't do if your device doesn't pass safetynet)
            I could choose not to buy a new car that I can't modify the software on, but that basically limits me to not buyi
          • Yeah tell that to a business that after market consolidation is suddenly down to one supplier versus two. https://washingtonmonthly.com/... [washingtonmonthly.com]

            Learn about how business works before commenting.
      • Comment removed based on user account deletion
  • by Cytotoxic ( 245301 ) on Wednesday March 20, 2019 @01:04AM (#58302676)

    "stimulate local economies instead of unsustainable overseas factories."

    You know, sometimes I think people use buzzwords just to sound like they know what they are talking about - even though they really don't know what the buzzwords mean.

    • The current rate of throwing things away to replace with whole new things just isn't sustainable. It is currently economically viable because manufacturing is done overseas with low wages, whereas repairs must be done locally with much higher wages.

  • by dcw3 ( 649211 )

    I am the eggman
    They are the eggmen
    I am the walrus
    Goo goo g' joob

So you think that money is the root of all evil. Have you ever asked what is the root of money? -- Ayn Rand

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