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Amazon is Launching a New Program To Donate Unsold Products, After Reports that Millions Were Being Destroyed (cnbc.com) 38

Amazon wants its third-party sellers to make better use of their unsold or unwanted products that often get dumped -- by giving them away to charity. From a report: Amazon is launching a new donations program, called Fulfillment by Amazon (FBA) Donations, for third-party sellers that store their inventory in Amazon's warehouses in the U.S. and UK, CNBC has learned. Starting on September 1, the donation program will become the default option for all sellers when they choose to dispose of their unsold or unwanted products stored in Amazon warehouses across those two countries. Sellers can opt out of the program, if they want. The donations will be distributed to a network of U.S. nonprofits through a group called Good360 and UK charities such as Newlife and Barnardo's. After this story was published, Amazon announced the program via a blog post on Wednesday afternoon. [...] Recent reports found that Amazon routinely discards unsold inventory, with one French TV documentary estimating Amazon to have destroyed over 3 million products in France last year. Further reading: The Painful, Costly Journey of Returned Goods -- and How You End Up Purchasing Some of Them Again.
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Amazon is Launching a New Program To Donate Unsold Products, After Reports that Millions Were Being Destroyed

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  • by Zorro ( 15797 ) on Thursday August 15, 2019 @10:57AM (#59089650)

    It even comes with a FREE Cell Link!

    • it looks cool
    • It even comes with a FREE Cell Link!

      In the former East Germany, you got these things for free!

      And they where more discrete . . . you couldn't see them, but they could record all your conversations.

      If the former East Germany had these more advanced devices . . . well, we would probably still have an East Germany.

  • Amazon does a lot of bad.... Then they do something like this to offset it... I REALLY just have no idea where to place this company on my ethical radar. I usually err on the side of good, because its awesome getting a tube of toothpaste sent to my door in a few hours.
    • by Riceballsan ( 816702 ) on Thursday August 15, 2019 @12:03PM (#59089910)
      Corporations aren't good or evil... they seek profit. If bad press threatens those profits, they do good things to get good press to expand profits. If they could officially have their fullfilment centers run by slave labor and not get caught or called out on it, they'd do that.
      • If they could officially have their fullfilment centers run by slave labor and not get caught or called out on it, they'd do that.

        Robots, as the new lower class...till they unionize.

    • Most likely the angle is some charity tax credit or whatever. Also, suddenly charities are about to be deluged with counterfeit goods.
    • Amazon does a lot of bad....

      Such as? Not disagreeing necessarily but I'm curious what you think they do that is unacceptably odious. Stuff beyond what one should reasonably expect or allow from a profit seeking enterprise.

      They don't appear to be doing anything irredeemably horrible to people or the environment or to the community. I've heard rumors their working conditions in the warehouses can be tough but that sort of work is never easy work and I haven't heard anything that is wildly out of line with generally acceptable norms.

      • by merde ( 464783 )

        If you ask Amazon to close your account and delete your data (and you are in Europe where the GDPR says they must do so) it is possible to discover that they didn't delete the data, just disabled the login.

        Lazy? Deliberate Evil? I don't know, but I do intend to request close and delete on another Amazon account some time before too long and carefully record evidence of the lack of deletion for the Information Commissioner's Office.

        Other than that, some of their delivery people are incompetent/lazy/stupid/wh

    • This service is for third party sellers that store their merchandise in Amazon warehouses. In short, it is not Amazon giving their stuff away. It is about Amazon setting a new default so that unsold merchandise that belongs to other people gets given away. I would bet that Amazon even gets the tax benefits of the "donation."
    • To be fair here, the problem is generally coming from returned items. And for this I blame the customers who are far too quick to click and buy and then realize they were too hasty. Or maybe they didn't realize they were too hasty and just assume the easy buy and easy return is a feature they want. Maybe they even realize that the products end up being trashed but they just don't care.

      Maybe Amazon needs a feature that tracks how often an account returns items and starts adding an "please be responsible, ar

  • Hi Amazon,

    I'm homeless, please let me sort through to verify all the "junk" is up to charitable donation standards.
    • by skids ( 119237 )

      Sorry we don't have any food products for you. Unless you count this knock-off unbranded chia pet.

  • by RhettLivingston ( 544140 ) on Thursday August 15, 2019 @11:35AM (#59089790) Journal

    The real world is never black and white. We like to beat up the big companies but big can have potentials for good that small doesn't.

    This problem is not new. Amazon didn't create it. In the days not too long ago when stores had very strict return policies, more products would just get thrown away at home. In the current environment, liberal return policies are a requirement to compete. Almost everyone has them. This creates a potential to solve the problem by moving it to one place. Amazon's size, and the fact that they are always under the microscope, caused the problem which exists with most retailers to be outed. Luckily, they have a large part of the problem in their hands and the infrastructure to organize a solution.

    Public pressure should now cause the other big retailers will follow suit. So a problem that has existed for quite some time and is not unique to Amazon will now be at least partially addressed because Amazon is big enough for it to have been highlighted.

    Where we really need this to happen is with the food industry. Waste in that industry has been famously high for decades, but the pressures to solve it aren't the same yet.

    • It's already the law with the food industry in France - stores and restaurants are required to donate the excess food to food banks.

      Quebec has a similar program but while distributors participate, it's voluntary (but it saves them the cost of dumping it). Restaurants and caterers have informal arrangements with food banks as well.

    • I've always understood the major problem with waste in the food industry is liability. Come up with an iron clad way for businesses to donate waste food that it won't come back and bite them in the ass and I suspect that situation would improve.
      • While picking up food from a major grocery chain's local store a for a food pantry a couple of years ago, my wife had a conversation with the store's dock manager. He said that they routinely throw away food that they'd rather give away. They are eager to give the food to charity and can't. The problem here is on the charity side. There aren't enough charities with the approved storage facilities (key to curing that liability issue you mentioned) to handle the available volume.

        In addition, the culture is on

      • That's true of course. Many charities cannot accept a lot of "used" food. But in the past I've seen the high school cafeteria waste being sent off to pig varms, and I think there was even a Dirty Jobs episode about unused Las Vegas buffet food being used in this way. But there's too much city and not enough rural for this re-use to handle even a fraction of the unused food.

        Some of the problem I think comes from restaurants who can't easily make use of leftovers while keeping their upscale reputation. Ou

    • Sounds like the problem is one of inefficiency. What can we do to make less waste in the first place?

      • Sounds like the problem is one of inefficiency. What can we do to make less waste in the first place?

        You mean besides drive brick-and-mortar stores out of business?

    • Look at McDonald's. It's a brand people love to hate, but the Ronald McDonald House is a vital charity to the families that are able to use it. I used to work near a children's hospital and right across the street was a RMH. It looked like a very nice place to stay.
    • Stores did also try to restock stuff though. So some people would come home with 10 outfits, decide they didn't like any of them and return them all (apparently having never heard of dressing rooms). I can only assume they just like shopping and wanted an excuse to go back. But those ten outfits would be up on the rack again. For items in special packaging they'd be sold again at a discount. Amazon being huge can afford the loss from just trashing the returned items, but the brick and mortar stores coul

  • Awesome. They've moved the responsibility (and cost) of disposing of things that couldn't be sold by dumping it on charities. A bold business move, should help them increase profits.
    • No worse than the "dumping" of gently used clothes into foreign markets.

      https://www.pambazuka.org/reso... [pambazuka.org]

    • I wish I had mod points to bump this higher...

      It becomes someone ELSE's dumping problem.

      Why not open an "Ali-booboo" site and sell it at ultra discount prices? Or open it up to discounters who buy things by the truckloads and re-sell them in their markets?

      • Around here it used to be Hudsons which would grab the surplus junk. If they couldn't sell it, it went to Dirt Cheap. If they couldn't sell it, I'm guessing the next step was the dump.
  • by Waffle Iron ( 339739 ) on Thursday August 15, 2019 @12:39PM (#59090094)

    What's with these Millenials chickening out and broadcasting their failures to everyone?

    In my day, we just quietly buried our unsalable inventory in a secret landfill in New Mexico, then secured it with a layer of concrete. That way, nobody would ever find out.

  • Amazon is having trouble getting rid of its crappy AliExpress products?

    So that's why Prime Day was 2 days this year!

  • I wonder, what kind of products need to be disposed of? Certainly perishable items, but why would charities want spoiled fruit baskets? What kind of brand new unsold items need to be disposed of?
  • This will give rise to the amazon product listing services [urtasker.com] by virtual assistant companies like the one Urtasker [urtasker.com]

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