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Cloudflare Says Cutting Off Customers Like 8chan is an IPO 'Risk Factor' (techcrunch.com) 157

Networking and web security giant Cloudflare says the recent 8chan controversy may be an ongoing "risk factor" for its business on the back of its upcoming initial public offering. From a report: The San Francisco-based company, which filed its IPO paperwork with the U.S. Securities and Exchange Commission on Thursday, earlier this month took the rare step of pulling the plug on one of its customers, 8chan, an anonymous message board linked to recent domestic terrorist attacks in El Paso, Texas and Dayton, Ohio, which killed 31 people. The site is also linked to the shootings in New Zealand, which killed 50 people. 8chan became the second customer to have its service cut off by Cloudflare in the aftermath of the attacks. The first and other time Cloudflare booted one of its customers was neo-Nazi website The Daily Stormer in 2017, after it claimed the networking giant was secretly supportive of the website.

"Activities of our paying and free customers or the content of their websites and other Internet properties could cause us to experience significant adverse political, business, and reputational consequences with customers, employees, suppliers, government entities, and other third parties," the filing said. "Even if we comply with legal obligations to remove or disable customer content, we may maintain relationships with customers that others find hostile, offensive, or inappropriate."

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Cloudflare Says Cutting Off Customers Like 8chan is an IPO 'Risk Factor'

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  • by Rosco P. Coltrane ( 209368 ) on Thursday August 15, 2019 @02:59PM (#59090868)

    Because CloudFlare controls access to roughly one third of the internet, and pretty much gets to dictate who has the right to say or access what and how on vast swathes of the internet and how. They've become the de-facto censor of the internet, and they obey a logic of money-making business, not one of free speech protection, however hard they'd have you think otherwise.

    Don't believe me? Try browsing normal sites through Tor: it's a total nightmare - recaptcha'ed page after recaptcha'ed page, all courtesy of CloudFlare.

  • Comment removed (Score:5, Insightful)

    by account_deleted ( 4530225 ) on Thursday August 15, 2019 @02:59PM (#59090872)
    Comment removed based on user account deletion
    • This is worrisome on a meta level. First it was obviously fringe sites. However, that bar for being unplugged is coming down. When does this go from dealing with hate speech to good old fashioned political censorship?

      This sort of stuff will not stop the extremism. More sites will just move to .onion domains, and once there, not even LEOs can do anything about them. At least with normal sites, one can figure out who is connecting to them, but once they go dark, it only makes police work a lot harder. T

    • by AmiMoJo ( 196126 )

      Not booting those site is a threat to his business. Naturally people will be upset that Cloudflare provides services to sites linked to mass shootings and literal Nazis, and not want to do business with them. There will be pressure not to invest in Cloudflare.

      Which is all fine, after all it's freedom of speech and freedom of association.

      • Not booting those sites is a threat to his business from authoritarian tyrants. Naturally people will be lied to that Cloudflare provides services to sites linked to mass shootings and literal Nazis, and not want to do business with them. There will be pressure not to invest in Cloudflare from authoritarian tyrants that want to shut down their opposition.

        Which is all fine, after all it's freedom of speech and freedom of association. Now bake my cake or else.

        • by rtb61 ( 674572 )

          They don't boot those sites because they serve a public purpose, they get people to foolishly expose themselves. Got to them fresh though, start off with hate speech, more likely to be believers, then the old hands who have fun with hate speech, like twisting the heads on newbies into cerebral pretzels.

          Shutting those sites down just hides the problem, leaving them up, just expose those societal sores to public scrutiny and treatment.

          News services just choose to blame those sites because they know that for

          • I'm no fan of corporate media at all. It also happens to be infested with leftists who constantly utilize psychological manipulation with the aim to control everybody's speech.

            They constantly lie and smear and slander while under the guise of being magnanimous, for the purpose of their modern day witch burnings. "oh but they're nazis," they say to gullible fools, and after all the low-hanging fruit is gone, surprise! the term gets redefined to mean whatever they want it to mean so the attack on free speech

    • when he gave into the mob and deplatformed them without a criminal complaint by a competent domestic law enforcement agency

      He didn't. Cloudflare dumped them after the Daily Stormer claimed that because Cloudflare was protecting them it implied that Cloudfrare secretly supported their cause. It was the Daily Stormer who forced Cloudflare's hand there, ceasing to protect them was the only effective way to refute that claim. The Daily Stormer did that to themselves.

      8chan was different, that was on Cloudflare's initiative. That one was probably thanks to the murdering.

  • It would be nice to see a real economic backlash against it, but whaddya gonna do?

    • HATE is a business decision, and I for one, do not want to see people profiting from promoting hatred

      • Then don't patronize their businesses. Buyers and sellers play an equal part.

    • by lgw ( 121541 )

      Just start using the free parts of the internet in preference to the censored parts:
      * bitchute.com [bitchute.com] for videos
      * telegram.org [telegram.org] for messaging
      * minds.com [minds.com] for a social network

      You don't have to solve the world's problems, but you should do your part to patronize the free internet.

      • Just start using the free parts of the internet in preference to the censored parts:
        * bitchute.com [bitchute.com] for videos
        * telegram.org [telegram.org] for messaging
        * minds.com [minds.com] for a social network

        someone made a useful graphic [reddit.com] of the alternatives.
        gab.com [gab.com] for microblogging (twitter)
        Brave [brave.com] for a web browser
        Duck Duck Go [duckduckgo.com] for search, though it is contested in some circles about whether it is actually "free" or not.

  • by SuperKendall ( 25149 ) on Thursday August 15, 2019 @03:09PM (#59090916)

    At the time I said it was a bad idea, and that was confirmed days later when it turned out someone else uploaded the manifesto to 8chan - it wasn't the shooter [theguardian.com] that posted it there at all!!

    It was (as the article states) originally uploaded to Instagram - why are we not shutting *them* down, taking down any access they have to a CDN?

    Obviously there is something else behind the attempt to kill 8chan or any other subversive source of information. Do not allow, condone or support the actions of tyrants who will use any excuse to kill dissent.

  • by That YouTube Guy ( 5905468 ) on Thursday August 15, 2019 @03:12PM (#59090924)
    Did anyone noticed that the ban on AC comments took place not long after 8chan got booted from the Internet? Coincidence...
    • by anegg ( 1390659 ) on Thursday August 15, 2019 @05:22PM (#59091510)

      Did anyone noticed that the ban on AC comments took place not long after 8chan got booted from the Internet? Coincidence...

      The recent cessation of Anonymous Coward postings on /. has (so far) resulted in an amazing increase in the quality of the discussions. Although I recognize the utility of folks being able to occasionally publish their thoughts without fear of retribution, it was being abused on /. to the point of ludicrousness. Perhaps the new "can post AC if logged in" approach will yield a useful middle ground.

      • Makes it very easy to ignore the few AC comments that are still around.
      • Yeah, ending AC got rid of a lot of crapflooding, but the AC-if-logged-in means you’re only anonymous to other users, not the board. They can and surely do track all that shit. Better not to have it at all: if you’ve already modded in a thread, your post is scored at 1, and it can’t go above that unless you choose to abandon your mods. Same effect, no anon crapflooding, nobody gets the mistaken idea that it’s actually anon.
        • by anegg ( 1390659 )
          Someone would have to be fairly clueless to get the mistaken idea that they were actually anonymous; you have to be logged in already, and check the box "post as anonymous" to post without publicly showing your /. id. It seems that only a complete naif would not realize that their post is attributed to them where the site administrators can see it.
    • Perhaps there's a new secret law or new ruling by a secret court.

  • by rsilvergun ( 571051 ) on Thursday August 15, 2019 @03:30PM (#59090996)
    it's an IPO. Every risk, no matter how trivial, is called out. This is click bait. Cloudflare is a very, very large hosting provider with many legitimate customers who pose no risk to themselves, Cloudflare or anyone else. They can survive without 8Chan & Stormfront just fine.
  • That's ok (Score:4, Insightful)

    by Dunbal ( 464142 ) * on Thursday August 15, 2019 @03:53PM (#59091134)
    I'm fine with that. But then they should lose any sort of "common carrier" protections because if they believe they must censor some content, it's implied that anything they don't censor is being endorsed. This is an all or nothing situation. Keep your nose out and avoid responsibility, or stick your nose in and assume ALL the responsibility.
    • Cloudflare is not an ISP. They are not a common carrier in the US.
    • by Big Boss ( 7354 )

      Only for CDNs or for everyone? Should every site be required to be free-for-all or 100% curated? Because that's not going to work with user-generated content. Even Google/Facebook couldn't keep up with the flood of user content for full curation. I just don't see how that's workable. Unless you want the internet to be even more of an echo-chamber with no user content.

      How about a middle option... Platforms can remove anything, but they have to archive it and make it clear something was removed, allowing peop

    • by AmiMoJo ( 196126 )

      The problem with removing common carrier status from anyone who removes anything is that it would destroy spam filtering and DDOS protection. We don't want to go back to the days before spam filters.

      • by stdarg ( 456557 )

        I think you could find a distinction between sending unsolicited data and merely being available for people to request. The other thing, at least with spam that I'm aware of, is the recipient who is being protected can generally still access it (spam folder). If people want to opt in to a censorship service, I think that's fine, but it's different when the choice is removed entirely.

    • They're relying on Section 230 of the Communications Decency Act for protections, which explicitly carved out exceptions to libel & slander law for computer based services.

      Common Carrier is a ridiculously high bar. One the Internet couldn't exist with had that been the only source of protection from libel/slander lawsuits.

      And believe you me you do _not_ want CC to be the only safe harbor on the Internet. Doing that won't turn the internet into a free speech paradise or even an 8chan style hell h
      • As you very well know, my brother, those who are seeking clarification and/or reform of CDA 230 want internet companies to make a choice. They can be common carriers, who must uphold freedom of speech, or they can be publishers who are free to censor but must accept liability for what they publish.

        Remember that your team will not always be in power. If you don't value other people's rights to free political speech, do you at least value your own right?

        Everyone should read the actual text of CDA 230. It's no

  • Patently False ... (Score:3, Insightful)

    by Retired ICS ( 6159680 ) on Thursday August 15, 2019 @04:18PM (#59091258)

    "8chan, an anonymous message board linked to recent domestic terrorist attacks in El Paso, Texas and Dayton, Ohio, which killed 31 people. The site is also linked to the shootings in New Zealand, which killed 50 people"

    8chan is not "linked" to the events which transpired any more than a regular newspaper is "linked" to actions carried out by whackjobs who send their missives to that newspaper. 8chan did not carry out the actions, it merely carried writings about them. Similarly, newspapers reporting on such "events" did not carry out those events, they merely printed information on them.

    I do not see any difference.

    • If you did a search of how many of the "whackjobs who send their missives to that newspaper" actually got published, you'd find that they rarely are.

  • For an infrastructure provider to shut down a 'deviant' web site because they don't like what it says, is a lot like if the telephone company were to start closing cell phone plans for people who don't have the correct type of politics.

    • Give it five years.

    • For an infrastructure provider to shut down a 'deviant' web site because they don't like what it says, is a lot like if the telephone company were to start closing cell phone plans for people who don't have the correct type of politics.

      If your politics include an outright call for genocide, then your politics are no good and deserve to disappear from the marketplace of ideas.

      Sorry, but tolerance has its limits, like it or not. It's not a perfect world and sometimes you have to do things you may not agree with at a fundamental level in order to keep the lights on.

      If you want to frame this as a free speech issue (which it's not) then please remember that free speech doesn't include a guarantee that there won't be repercussions for saying wh

      • "free speech doesn't include a guarantee that there won't be repercussions for saying whatever you want"

        Actually, broham, that's _exactly_ what freedom of speech means.

        Does the CCP pay you for your anti-freedom shilling? Or did you just decide to become a unamerican Nazi without financial inducement?

  • "linked" (Score:4, Insightful)

    by bistromath007 ( 1253428 ) on Thursday August 15, 2019 @05:21PM (#59091506)

    This has become the most poisonous political weasel-word in history. Don't trust it.

  • Remain quietly at your desks with your hands folded on top and remain there until you die.
  • Cutting off toxic shitholes like pro-Nazi forums just doesn't send me into a panic like the doom-and-gloomers insist I should be doing.

    Yes, censorship exists, and sometimes it's a good thing. Sometimes it's necessary to prevent total ruination of a resource (like Slashdot, for example).

    Am I sad that nazi scumbags can't overrun Slashdot now like they've been doing for years? Nope.
    Am I sad that shitheads like APK can't keep posting endless reams of his insane crap? Nope.
    Am I sad that bigoted freaks can't post

One man's constant is another man's variable. -- A.J. Perlis

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