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Transportation Businesses

After Inspecting 50 Airplanes, Boeing Found Foreign Object Debris in 35 Fuel Tanks (morningstar.com) 140

Boeing has found debris in the fuel tanks of 35 of their 737 Max aircraft. After inspecting just 50 of the 400 planes which were awaiting delivery to customers, Boeing found debris in "about two-thirds" of them reports the Wall Street Journal, citing both federal and aviation-industry officials.

"The revelation comes as the plane maker struggles to restore public and airline confidence in the grounded fleet." Materials left behind include tools, rags and boot coverings, according to industry officials familiar with the details... [T]he new problem raises fresh questions about Boeing's ability to resolve lingering lapses in quality-control practices and presents another challenge to Chief Executive David Calhoun, who took charge in January... Last year, debris was found on some 787 Dreamliners, which Boeing produces in Everett, Washington... Boeing also twice had to halt deliveries of the KC-46A military refueling tanker to the U.S. Air Force after tools and rags were found in planes after they had been delivered from its Everett factory north of Seattle.
Their report include this observation from an Air Force procurement chief last summer. "It does not take a rocket scientist to deliver an airplane without trash and debris on it. It just merely requires following a set of processes, having a culture that values integrity of safety above moving the line faster for profit."

But "This isn't an isolated incident either," argues long-time Slashdot reader phalse phace. "The New York Times reported about shody production and weak oversight at Boeing's North Charleston plant which makes the 787 Dreamliner back in April." A New York Times review of hundreds of pages of internal emails, corporate documents and federal records, as well as interviews with more than a dozen current and former employees, reveals a culture that often valued production speed over quality. Facing long manufacturing delays, Boeing pushed its work force to quickly turn out Dreamliners, at times ignoring issues raised by employees...

Safety lapses at the North Charleston plant have drawn the scrutiny of airlines and regulators. Qatar Airways stopped accepting planes from the factory after manufacturing mishaps damaged jets and delayed deliveries. Workers have filed nearly a dozen whistle-blower claims and safety complaints with federal regulators, describing issues like defective manufacturing, debris left on planes and pressure to not report violations. Others have sued Boeing, saying they were retaliated against for flagging manufacturing mistakes.

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After Inspecting 50 Airplanes, Boeing Found Foreign Object Debris in 35 Fuel Tanks

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  • by gweihir ( 88907 ) on Saturday February 22, 2020 @08:04AM (#59753910)

    The whole company is rotten and has cut too many corners and is chipping away at safety-margins everywhere. The MCAS was just the proverbial last straw. Now that people are actually looking, they find so many other problems that this can only be fundamental and systematic.

    • by Freischutz ( 4776131 ) on Saturday February 22, 2020 @08:19AM (#59753934)

      The whole company is rotten and has cut too many corners and is chipping away at safety-margins everywhere. The MCAS was just the proverbial last straw. Now that people are actually looking, they find so many other problems that this can only be fundamental and systematic.

      This is an entirely management generated crisis and they've done it through prodigious use of 'innovative business models'. Boeing managers used to be engineers first, managers second. Then they merged with McDonnell Douglas. The McDonnell Douglas Management Clown Posse took the company over (somebody actually joked McDonnell Douglas bought Boeing with their own money) and the next thing you know engineers and quality control people became annoying naysayers standing in the way of innovative business models. Twenty years later, here we are and Boeing is the smoking ruin of the respected quality aircraft manufacturer it used to be.

      • Re: (Score:2, Insightful)

        by gweihir ( 88907 )

        Indeed. A sad thing to observe. Also because if Boeing goes down the drains, then there is nobody left to keep Airbus honest.

        • by rossdee ( 243626 )

          Maybe mass air travel hasn't much of a future anyway. We are going to have to come up with some sort of fuel that doesn't contain carbon.

        • Embraer is on its way in. I donâ(TM)t believe Airbus lead would be left unchallenged for long.
          • Embraer is partially owned by Boeing, it only builds small regional jets, they outsource most of the design process and their E2 sells about as well as the A380.

        • by drolli ( 522659 )

          Your sentence implies that

          * Boing would go down (unlikely)
          * 'They' kept Airbus honest (hahaha)
          * Airbus is 'honest' (You haven't worked in Airospace or read the news in the recent years)

          All of these statements are IMHO wrong. Airospace industry is mainly cost cutting.

      • by ceoyoyo ( 59147 )

        Boeing is just the poster child for this phenomenon because they killed a bunch of people and it couldn't be ignored anymore. What you describe is a ubiquitous phenomenon. Perhaps it's civilization grinding to a halt.

    • I don't see what the issue is. That's what fuel filters are for, right? And I'm sure this has filters. No problem here.

      And I'm sure this isn't an issue in any planes that have already shipped. This is just a new problem popping up. Before this they didn't have any problems at all.

      • by gweihir ( 88907 )

        Hehehehehe...

      • I don't see what the issue is. That's what fuel filters are for, right? And I'm sure this has filters. No problem here.

        In addition, has anyone bothered to study the possible beneficial effects of tools, rags and boot coverings in the fuel tanks? Perhaps they increase fuel economy -- no one knows!

        • by bobby ( 109046 )

          The tools and rags move around in flight and were part of the intentional damping system for MCAS. Remove all that and now you have to redesign MCAS.

          (/s)

        • The tools, rags, and boot coverings sure do raise curious eyebrows at the crash site.
      • by Swistak ( 899225 )
        I seriously can't tell if it's sarcasm, or are you perhaps serious.
        • by bobby ( 109046 )

          That post was good and funny sarcasm.

          I write things sarcastically when I think it's obvious, well, to me it is. But then I get criticized, downmodded, sniped, flamed. So now I include a /s hoping people get it.

    • by slazzy ( 864185 )
      Correct, it's another once-great American company gone to shit.
    • It is not just Boeing. They're just the ones that got caught. GE's company culture is the exact same behind the scenes: Do as little work as possible, pick as many 'already certified' parts as can, Frankenstein them together and claim it's 'certified'.

      Working with trial versions of WindRiver and Matlab because GE's IT department was 'working on' legal stuff. Based on context it seems like it's 'normal' to try and make certified flying bits with trial software.

      Eaton decided to listen to IBM marketing over th

      • That is a disturbingly insightful description of modern engineering practice. Good managers can flip that though - put someone with confidence in that DOORS role, and tell them not to sign off on a requirement unless they would be prepared to testify in court that they believed it was righteous. And teach them how to sprinkle a few discoverable emails here and there to document any pressure put on them to accept bullshit. Of course, that requires a manager who is prepared to be a human shield for his/her
    • by JustAnotherOldGuy ( 4145623 ) on Saturday February 22, 2020 @11:36AM (#59754388) Journal

      Sadly, this is true.

      The Boeing I worked for in the 90s and 2000s is very different than the Boeing of today. The bean counters have won and everything from nose to tail has suffered as a result.

      They still have lot of great people and fantastic engineering teams, but all that gets left by the wayside when cost-cutting and profits are the overarching determiners of how business is conducted.

      Something like MCAS would never, ever have been allowed to see the light of day in the flawed form it took when it was produced.

      Using a singe sensor (!!) for such a critical flight control would have been unthinkable, and I mean that literally. NO ONE would have dreamed about signing off on such an insane engineering gaffe like that, and I mean no one.

      Whoever came up with it would have been scorned and likely dumped in the next round of layoffs. At best they would have been relegated to menial tasks like counting the screws in the lavatory sink fittings.

      • by ceoyoyo ( 59147 )

        The irony is, the problem with MCAS was obvious, as was the fix. If they hadn't tried to cut corners by only using input from one sensor and nickel and dime-ing customers on warning lights, there never would have been a problem. After the first accident, if they'd come clean and fixed the problem, everyone would have been satisfied.

        Instead, Boeing caused a political shit storm and is now under intense scrutiny. The situation is snowballing well beyond their ability to control.

        • by gweihir ( 88907 )

          The thing with fuckups of this type is that they do not know enough to understand they are fuckups. Hence there was no way for them to "come clean", since in their minds this was never their fault, but just good business practices.

      • by nyet ( 19118 ) on Saturday February 22, 2020 @01:41PM (#59754718) Homepage

        > Using a single sensor (!!) for such a critical flight control would have been unthinkable, and I mean that literally. NO ONE would have dreamed about signing off on such an insane engineering gaffe like that, and I mean no one.

        I agree. I simply don't understand how this happened, no matter how much pressure there is from management. It defies logic and reason; it is extremely annoying that this isn't obvious to, well, everybody.

        And yet it receives really no significant detailed media coverage, and we're no nearer understanding exactly how it happened. Reconstructing this chain of events alone would go much further to illuminate what is going on at Boeing than pretty much all of the other quality control stories combined (this one about debris in tanks) included.

    • Boeing is diversifying to the bottom.

      At this point I donâ(TM)t care if the max gets recertified. Iâ(TM)m not flying on that shit show.

  • *Thank you* (Score:5, Funny)

    by Anonymous Coward on Saturday February 22, 2020 @08:18AM (#59753932)

    There's nothing worse than paying $135 million for a vehicle, then never being able to find where that rattle is coming from.

    AH - SNAKE!

  • by dunkelfalke ( 91624 ) on Saturday February 22, 2020 @08:28AM (#59753952)

    That 777 that crashed in Heathrow also had foreign objects (a scraper and other stuff) left from the manufacturing in its tanks. It wasn't the crash cause, but their manufacturing standards have been shoddy for a while.

  • by JoeyRox ( 2711699 ) on Saturday February 22, 2020 @09:29AM (#59754044)
    Turns out it was tiny, cut-off pieces of their reputation.
  • It sounds like they have a rather shitty workforce. How much do workers there make again? Fuck those workers. Fire them!
  • by DNS-and-BIND ( 461968 ) on Saturday February 22, 2020 @09:51AM (#59754094) Homepage

    This kind of garbage being found in supposedly ready airplanes is symptomatic of a company that treats it workers like shit. Look at all the stuff they found: it's leftovers from when work was going on. This is what happens when workers don't give a shit and will do only what's absolutely required by their job descriptions, instead of what needs to be done.

    Don't blame the workers, management puts in place the environment. When the leaves start falling off the trees, you don't blame the trees, you blame the soil. And anyone polluting the soil.

  • I've got no problem with inspections finding things. That is what they are there for. Having inspections is a plus.

    So is the goal of this to make people go "Oh, come on, making a headline out of that is stupid! Boeing is bad, but not as bad as you like to present them."? Aka false flag Boeing PR.

    • I guess you would have no beef with finding missing bolts, untightened hose clamps and bits of rags left all through your engine bay two out of three times after you'd taken your vehicle for service then?

      It's not the fact that shit is being found (if there is one saving grace here it is the fact that it is indeed being found), its the regularity of which shit is found. Imaging if two of three houses were found to have defective foundations. Imagine if two out of three laptops were found to have a bunch of b

  • ..if they were built in the USA!! Damn China or wherever, no one builds things as good as America, dag nam it!

  • by couchslug ( 175151 ) on Saturday February 22, 2020 @10:19AM (#59754168)

    FOD (Foreign Object Debris) means the workers who left it don't care and are lazy slobs.

    Retired USAF maintainer (Bronco, Phantom, F-16) here and there is zero excuse for leaving shit IN fuel systems because a worker CARRIED that material (rags, safety wire, fasteners, whatever) into the system in the first place.

    Shit in fuel systems reflects a diseased workplace culture and lack of inspections and punishments to build self-discipline. The military doesn't play when it comes to FOD and anything less is slack and dangerous.

    • In gliding here, FOD stands for foreign objects and damage, it’s part of the compartment closure safety check, correct assembly, all fasteners safetied, no foreign objects or maintenance induced damage.
      A second person has to inspect and sign every opened compartment.

    • Re: (Score:3, Insightful)

      Don't blame the workers. Management is responsible. Workers doing something like this is a protest at being neglected or abused. They know it'll eventually come out and see the light of day. They had no way to fight back and did the only thing they could.
  • I am, normally, fairly liberal minded. But, I have zero tolerance for this shit.

    regardless of Boeingâ(TM)s management, the assembly workers and QA are, intimately to blame. Management overseeing the planes in question? Fire them...no golden parachute. Make examples of them.

    Identify the workers who worked on the fuel tanks affected (or, other area where QA is poor). Cross reference them. Fire them. Fire the dups. If no dups, fire the lot of them. Rehire.

    If any other planes suffered a crash which t

  • by DontBeAMoran ( 4843879 ) on Saturday February 22, 2020 @11:50AM (#59754430)

    The fact that the Q&A department works for the same company is a clear conflict of interest.

    It should be government-owned, since the same quality controls should be applied country-wide for a given industry.

  • by couchslug ( 175151 ) on Saturday February 22, 2020 @12:36PM (#59754592)

    QA should never be a matter of rats guarding the cheese. The USAF rotates maintainers into QA but they work for a different unit and their reporting official is not in the units they inspect.
    Rotating maintainers through QA expends their skills while freeing them to report what they find. Since Boeing is so fucked up they should consider complete outsider inspections by another firm to restore trust.
    It isn't difficult to inspect aircraft or engines. It's lazy and slack not to do so correctly.

  • THIS is a general result, when you allow too many companies to merge, cutting down the competition. Boeing, pretty much doesn't have any real competition in the United States. Before, you had Douglas, McDonnell, Grumman, Lockeed among others. Now, for the most part, you have Boeing. Laziness and corporate stupidity breed poor quality workmanship from the unions.
    • Grumman? The only civilian aircraft they have built are the Gulfstream business jets. Lockheed has voluntarily quit the civilian market after the tristar.

  • by quonset ( 4839537 ) on Saturday February 22, 2020 @01:33PM (#59754688)

    As we have heard repeatedly from the con artist, regulations are stifling innovation and competitiveness in this country. And he's right. We should remove most regulations from the aircraft industry and let them self-regulate. No company would ever . . .

    *whisper* *whisper* *whisper*

    Really? They're already self-regulating?

    *Looks into camera*

    Never mind.

  • It would be interesting to know if there is an data on the rate at which debris is found in Airbus aircraft. Its this a Boeing problem or an industry problem?

  • by JustOK ( 667959 )
    What's wrong with regular American objects? Too expensive?
    • Who wants to throw away something quality made that is going to last?

      Some crappy foreign tool that you half stripped out, sure, toss it in.

  • It does not take a rocket scientist to deliver an airplane without trash and debris on it. It just merely requires following a set of processes, having a culture that values integrity of safety above moving the line faster for profit.

    This. A million times this.

    Markets don't fucking regulate themselves, not until enough people have died. In the meantime, they (and the imbecilic plebes) will pretend and claim that external government regulation hampers quality and shit. News at 11.

Business is a good game -- lots of competition and minimum of rules. You keep score with money. -- Nolan Bushnell, founder of Atari

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