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Coinbase's New 'Direction' Is Censorship, Leaked Audio Reveals (vice.com) 188

An anonymous reader shares a report: Brian Armstrong, CEO of cryptocurrency exchange Coinbase, revealed in a late September blog post that the company would prohibit employees from debating political or social issues, deeming this a "distraction" from the company's mission. Armstrong doubled down on his position during a virtual all-hands held on October 1, billed as an "AMA" (for "ask me anything"), from which Motherboard obtained audio. The AMA was meant to further explain the company's new "apolitical" direction for those who might consider accepting a severance package that was offered to any employee who felt "uncomfortable." Executives also explained when and where dissent would be appropriate, and explained why they required employees to delete specific political Slack messages. This, at a company that works with cryptocurrencies intended to replace government banking systems in order to create a more free world. During the meeting, Armstrong claimed there is a "silent majority" at Coinbase that agreed with his decision but feared reprisal from colleagues. Armstrong and Coinbase leadership, however, failed to soothe fears that this policy would police employees if they voiced opinions that did not align with Armstrong or this "silent majority."

One former Coinbase employee who left the company after the AMA and to whom Motherboard provided anonymity due to fear of industry reprisal said that these assurances were insufficient and workers feared surveillance and censorship. These fears are not unfounded. Emile Choi, Coinbase's chief operating officer, explained that at least two employees were asked to delete Slack posts, and that HR head L.J. Brock "proactively reached out to employees to explain why their posts would be taken down. He had a very productive conversation with both of them and they understood the context," she said. One employee asked if Coinbase leadership thought that this was "taking away employee power to start a discussion except with 300 character questions" in an AMA format. "It seems like Coinbase is stunting internal discussion." Choi said that the entire executive team was aligned on Armstrong's post and policy, and that the new "culture is focused on what unites us and what we face in the world, which is building toward our mission," Choi said. "The goal was not intended to be harsh, it wasn't intended to land in a way where people felt they were being policed."

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Coinbase's New 'Direction' Is Censorship, Leaked Audio Reveals

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  • Yeah, we mean it (Score:5, Insightful)

    by davide marney ( 231845 ) on Friday October 16, 2020 @10:39AM (#60614938) Journal

    No politics means no politics. Do it on your own time and your own dime.

    • by dbialac ( 320955 ) on Friday October 16, 2020 @10:42AM (#60614960)

      Yep. Don't mix work and politics is a famous guiding principle for the workplace for decades. Workplaces that adhere to that principle aren't toxic. Those that don't are.

      • by AmiMoJo ( 196126 ) on Friday October 16, 2020 @11:30AM (#60615270) Homepage Journal

        I recall someone on Slashdot complaining about having homosexuality "rammed down their throat". Turns out what they meant was gay people talking about their partner or holding their hand in public.

        Now everyone at Coinbase has to guess what random action or statement will be considered political by the boss.

        • by lars5 ( 69333 ) on Friday October 16, 2020 @12:21PM (#60615542)

          I recall a conversation I once had with someone on the subject of same-sex marriage. My stance was simple: I don't care, and the government shouldn't be involved in ANY marriage.

          This was immediately attacked as being homophobic. It wasn't enough for the person I was speaking with for me to not care one way or the other what other people do. If I did not actively, openly support that person's position, I was to be labeled a homophobe (which is also a stupid term, I'm not afraid of it, I just don't care what consenting adults choose to do to/with each other).

          This is the part that is bothersome to me. Go do you, leave me out of it, and I'll do the same.

          • My mother who cannot resist bringing up conservative politics whenever I call her, once asked me my stance on gay marriage. Taking what I thought was the safe approach, I said that I liked Dick Cheney's (the VP at the time) view to leave this up to the states. A solid conservative pro-states'-rights stance. Her response was "I wouldn't believe that you of all people would want to dismantle marriage!" Clearly she was reading form a script from one of her many weird web sites, but I learned my lesson to av

        • I'll just come out and say you are lying like so you do so often.
      • by jythie ( 914043 )
        On the other hand, when actually implemented, 'no politics in the workplace' usually comes down to 'don't complain about the politics of the in-group', with people who align with management free to say and do what they like and anyone who complains is bringing in 'politics'. All it tends to be is a way of cementing the politics of the group in charge as 'normal' and 'baseline', and anything they do not like is 'politics'.
        • On the other hand, when actually implemented, 'no politics in the workplace' usually comes down to 'don't complain about the politics of the in-group', with people who align with management free to say and do what they like and anyone who complains is bringing in 'politics'. All it tends to be is a way of cementing the politics of the group in charge as 'normal' and 'baseline', and anything they do not like is 'politics'.

          I still don't have a problem with it. I feel like the company can enforce whatever corporate culture they want in the workplace, as long as it's not abusive to the employees.

          For instance, if I work at a defense contractor, and I bring in opinions that are anti military-industrial complex to the workplace...well, why are you working there if you feel that way? It makes sense that the company only wants people who are in favor of government money spent on the military industry, or at least can shut up about i

          • Criticism of your employer is iffy though. You should be allowed to criticize, it's not the same as insulting. You should be able to say, "I think the direction we're taking in this project is going to backfire on us" without getting fired. Or, "why do we keep partnering with this other company, it always goes over budget and ends in shouting?"

      • The headline of the post seems to be wrong.
        Reading the coinbase letter, it seems to clearly state that the company is asking employes not to "debate political or social issues" at work. That's not censorship.

        letter: https://blog.coinbase.com/coin... [coinbase.com]

    • Comment removed based on user account deletion
      • by jythie ( 914043 )
        Well, that is kinda the point behind the censorship. Snowflakes that want to be able to say what they like without fear of being questioned or countered, because disagreement with them is 'politics'.
        • Well, that is kinda the point behind the censorship. Snowflakes that want to be able to say what they like without fear of being questioned or countered, because disagreement with them is 'politics'.

          It's not censorship.

          They are perfectly welcome to espouse their political view OUTSIDE of the work environment.

          There should be no problem with that?

          I mean, most places of business limit what can be done on business property with business property, like you can't watch pr0n at work on your office computer....

    • No politics means no politics. Do it on your own time and your own dime.

      There are many things you can't talk about at work.
      Just do your job, leave the personal stuff outside.

    • Everything is political... ("non-political subjects" normally are far right-wing subjects: I'm brazilian, I see it all the time...)
  • by Kunedog ( 1033226 ) on Friday October 16, 2020 @10:41AM (#60614950)

    Coinbase's New 'Direction' Is Censorship, Leaked Audio Reveals

    Sounds more like the direction is to make it policy that employees leave politics at the door.

    Goodyear dropped the ball hard on this, claiming their policy on politics was "zero tolerance" and then turning around and tolerating BLM and LGBT garb:
    https://www.youtube.com/watch?... [youtube.com]

  • What happened to Left's talking point "Corporations are not obligated to host your political speech" ?
    • Might be hypocrisy, might be you are confusing different individuals as one.
      • Don't you know? The Enemy(TM) is always singular!

        It's actually the natural result of a lack of empathy and knowledge for The Enemy(TM) due to it being a de-facto anonymous entity that one either cannot see as a real person (see: Dunbar's number) or does not want to.

        But you should be able to recognize that pattern in your own behavior very much too.

      • Might be hypocrisy, might be you are confusing different individuals as one.

        Thats not how talking points work. It becomes a talking point when there is a blanket of "individuals" all saying the same stuff, until they all stop saying that, and start saying something else, but again all in unison.

  • This, at a company that works with cryptocurrencies intended to replace government banking systems in order to create a more free world.

    They always said crypto politics is relevant to the company and a valid topic for employee discussion and evangelism. Again, their policy is about keeping the focus on the company's work and only one political topic is related to this work.

    • I think it's funny that they claim "This, at a company that works with cryptocurrencies intended to replace government banking systems in order to create a more free world." No no no, cryptocurrencies are doing nothing whatsoever to promote freedom, not even financial freedom. The top customers are those paranoid about government tracking of course, but the largest customer segment here are criminals with the extreme libertarians only accounting for a tiny fraction. The only inroads for cryptocurrencies

  • by SuperKendall ( 25149 ) on Friday October 16, 2020 @10:47AM (#60614998)

    One former Coinbase employee who left the company...assurances were insufficient and workers feared surveillance and censorship

    It tells you everything you need to know that the complaints are from a person who left, who couldn't keep his politics in his metaphorical pants and just had to whip it out all the time for others to see, like it or not.

    It's not censorship to say, that in some places there is a code of behaviour and conduct.

    In fact, who is a code of conduct that says "no politics" any different than the craze of code of conduct items that have been sweeping every technical conference lately? After all the end goal is the same; prevention of harassment.

    During the meeting, Armstrong claimed there is a "silent majority" at Coinbase that agreed with his decision

    This is 100% true. I have contracted for a number of large companies and there's always a large number of people who suffer at the hands of the overly vocal and pushy. They can't really do anything but suffer under the tyranny of the loud though, because it's not enough for HR to really do anything (as if HR would do anything about anything anyway) and by and large managers are too weak to fire mildly disruptive people, or even tell them to tone it down.

    By the way this applies equally to the overly political for left and right. Leave the MAGA hat at home please and also your Antifa "Fist Me" posters.

    • by Nexion ( 1064 )

      Thank you. My job is hard enough with out some blowhard bigot always running their mouth distracting everyone from their jobs. I don't care what their political stance is, even if I might agree with it, the office isn't a person's political pulpit.

    • by AmiMoJo ( 196126 )

      The "silent majority" is just the speaker's bubble.

      They are usually quite shocked when there is an opinion poll and the expected silent majority fails to give the right answers.

      • by Nexion ( 1064 )

        Have you never lied on an "anonymous" poll at work? I try to avoid them as it should be obvious when you can't share that link with your coworkers it is far from anonymous and will be used against you if you give the wrong answers.

        • by AmiMoJo ( 196126 )

          If it's anonymous why not just ignore it? Since it's anonymous they can't tell that you didn't vote.

          • by Nexion ( 1064 )

            That is what I tend to do these days. It is much less tedious then trying to guess what they want to hear, but does risk that since the unique identifier in the link was not used that you are "participating". That can have a negative effect in theory as well, but that a chance I'm willing to take. Besides, if you do get terminated for something like that were you truly in good company?

          • Because they're not only no anonymous, they also use the lack of anonymity to berate you for not doing the survey.
            I had an anonymous survey go out once, individual URLs for each staff member.
            I did what you suggested. And they started telling me I needed to finish it.
            When I asked how they knew I didn't do it if it was anonymous, they said "oh, well we can tell if you did it, but not what you answered", which anyone who knows anything knows is a falsehood.

  • by Kohath ( 38547 ) on Friday October 16, 2020 @10:48AM (#60615012)

    When you're making asshole political comments at the office all the time. People around you wish you'd shut up with that crap and do your job. No one asked you what your half-informed opinion is on some random political topic.

    The reaction to Coinbase is typical. Jerks who can't shut up and try to get along with people are outraged that Coinbase won't cater to jerks who can't shut up and get along with people.

  • Good (Score:5, Insightful)

    by JBMcB ( 73720 ) on Friday October 16, 2020 @10:49AM (#60615024)

    I don't want *any* company I do business with taking political positions. I *especially* don't want a company that deals in payment processing and quasi-banking operations possibly making judgements based on politics, one way or the other. It's already an unwritten rule at our company. We'll discuss politics over lunch, but never over email or chat. It's not the place for it.

    It's really a double-whammy.

    1. I don't want companies involved with politics, period. This is a good start. I don't care what the employees or officers do on their own time, I want the corporation out of politics.

    2. Now imagine you are that company, and another company sues you for breach of contract. Or stockholders sue you for breach of fiduciary duty. Or the government sues you for whatever. All of those snarky political messages are going to be dragged out in open court, and possibly wind up in a news article about your company. Remember those FBI agents messaging each other about how they were going to do whatever it takes to prevent Trump from winning the election? Now imagine those are your employees talking about Trump/Binden/whomever, and those emails are being read into the record in a lawsuit against you.

    • Re:Good (Score:4, Insightful)

      by AmiMoJo ( 196126 ) on Friday October 16, 2020 @11:45AM (#60615346) Homepage Journal

      Not getting involved is itself a position. A great historical example is IBM. They decided to ignore politics back in the 1930s.

      Consumers consider politics too, e.g. the boycott of companies involved with apartheid era South Africa.

      • by Nexion ( 1064 )

        This seems more an argument for why politics shouldn't be in the workplace. In both cases political divides led bigotry, prejudice and ultimately violence. We can see this sort of garbage starting up in the riots here in the US today.

        Pardon me if I don't want some nutter burning my cubicle down because I didn't agree with some fringe thing they heard on FOX, CNN or NPR on their way to the office.

        • by AmiMoJo ( 196126 )

          IBM became part of the violence, the genocide, by trying to avoid politics.

          • You need a caveat on the whole "silence=violence" thing, which is action should only be taken in extreme cases, otherwise mind your own business.
            Many people today read this as an example of why they can get in your face.
            For example, you really love Biden and hate Trump:
            Guy walking down the street wearing a Maga hat? Ignore.
            Guy walking down the street shouting "I love Trump!"? Ignore.
            Guy walking down the street in a Maga group just marching along? Ignore
            Guy walking down the street calling out Biden fans and

            • by AmiMoJo ( 196126 )

              If the guy is walking down the street shouting "I love Trump" then why shouldn't you have the same moral right to respond in kind? Why do they get to loudly make their views known but you don't?

          • Re: (Score:3, Insightful)

            by Nexion ( 1064 )

            I have to disagree. The subset of those who worked at IBM who were involved with that particular deal put money over humanity. They were not selling machines to monsters in an effort to avoid politics. I'm pretty sure it wasn't a case of them overlooking genocide because they felt murdering people on a massive scale was merely a political concern, and that they wished to remain politically neutral so their staff could work in peace.

            History is full of people doing terrible things for personal gain.

      • by JBMcB ( 73720 )

        A great historical example is IBM. They decided to ignore politics back in the 1930s.

        Good point, however I think the better solution would have been to have the US government block all trade with Germany at the time. That way, the political side would stay political, and IBM would not have to make the decision.

        The other factor is that economic pressure can be very useful in cases like this. The US does it to this day. If one country is heavily dependent on another for trade, the threat of cancelling that trade sometimes works better than warfare. That means, of course, maintaining trade wit

      • >"Not getting involved is itself a position."

        No, "not getting involved" is code-speak on the Left for "not supporting our position."

        And no, not getting involved AT WORK when being PAID by SOMEONE ELSE, is a not a "position" it is a DUTY. You don't speak for your employer, and your coworkers and customers should not be subjected to toxic stuff. Just because you think something is right doesn't mean other people you are.

        >"Consumers consider politics too"

        Which is fine. And guess what? The companies t

  • One former Coinbase employee who left the company after the AMA and to whom Motherboard provided anonymity due to fear of industry reprisal

    Accepting the faux dramatics going on here, your date of leaving Coinbase "outs" you.

    • by rthille ( 8526 )

      "I left because they were paying me 4 months salary to leave, and I only started 3 months ago, so I more than doubled my salary. And the other offers I was considering were still on the table."

  • Not censorship (Score:5, Insightful)

    by markdavis ( 642305 ) on Friday October 16, 2020 @10:51AM (#60615032)

    >"Coinbase's New 'Direction' Is Censorship, Leaked Audio Reveals "

    Nice try with your headline to the article. But it is not censorship to tell employees not be political/activist while at work, on company time, or when using company resources or name (when that is not the mission of the company). It should be the *NORM*.

    • by brxndxn ( 461473 )

      Agreed.. headline is bullshit. People should get to work and quit letting 'feelings' get in the way of business. Good for Coinbase.

  • by twocows ( 1216842 ) on Friday October 16, 2020 @10:54AM (#60615050)
    It seems ironic to me that a lot of the same people who decry businesses disallowing workplace discussion of politics are the same people supporting e.g. Facebook and Twitter censoring misinformation. This is inconsistent. You want people to be able to say their stupid misinformed opinions at work but not on a platform designed for discussion? Either both are bad because both stymie discussion or both are fine because businesses are allowed to make rules for their employees and their platforms and because misinformation is the greater evil. Pick one view or the other, you can't have it both ways, it just makes you a hypocrite.
  • by drnb ( 2434720 ) on Friday October 16, 2020 @10:57AM (#60615080)

    "It seems like Coinbase is stunting internal discussion."

    No, they are keeping internal discussion on a company resource on work related topics. Politics outside of crypto is not work related so it should go elsewhere, its off topic, ie not work.

    Is it really so hard to keep one's personal politics and religion outside of your workplace?

    • by Nexion ( 1064 )

      "Is it really so hard to keep one's personal politics and religion outside of your workplace?"

      Amen to that! :P

      • by drnb ( 2434720 )

        "Is it really so hard to keep one's personal politics and religion outside of your workplace?"

        Amen to that! :P

        As far as I know Coinbase has not banned the Hebrew language. :P

  • "But it is a [private company]! So it is [not censorship]. Since they have a [choice]!"

    And if you pull the [stickers] off, it will reveal "LIESLIESLIES" tape underneath. ;)

  • by rsilvergun ( 571051 ) on Friday October 16, 2020 @11:03AM (#60615126)
    it's Union Busting. Call it what it is.
    • by sinij ( 911942 )

      it's Union Busting. Call it what it is.

      SJW Union?

  • Bigots are a blight in the work place. I've seen it from both sides, but the left has taken it to a new level. Even as a long time registered independent they tend to make the assumption that I am not only a republican, but thus a racist, sexist, homophobic, blah blah blah more batshit blah.

    This is where I work. Not a place I want to be abused by aggressive, deeply prejudiced, hate speech by my coworkers. I'm glad to see a company step up and return sanity to the work environment.

  • It's one thing to keep politics out of work. It's yet another thing to monitor employees' social media accounts to make sure they toe the line. Surveillance implies more than just a desire for a neutral workplace.

  • on a work computer or work email...yeah not much sympathy. You're entitled to write down your political opinions but not on company letterhead.
  • Politics and social issues are personal religions.

    Do you want other people foisting their religion on you in the work place?

    I didn't think so.

  • Talking politics and or religion in the office is usually off limits. That's not the same as censorship. I'm almost a free speech absolutist, but that argument is just stupid.
  • You don't have a right to spout whatever you wish at your job. It's pretty simple.
    Job: can ask you to shut up
    You: can choose to leave the job.

    It's a job. Not your personal pulpit. They don't pay you to tell them your beliefs. Uncomfortable with that? Start your own company.

  • Work is WORK. Protest, tweet, or whatever the hell you want to, but do it on your own time NOT during work time. Thumbs up for Armstrong for taking a strong stand against this crapola. Censorship, my ass!
  • This isnâ(TM)t a ban on all political opinion, just not on company time or as a representative of the company. There are always gray areas, is demanding masks be worn in the office political? And as you become a higher profile employee it becomes more difficult to separate personal and corporate.

"The vast majority of successful major crimes against property are perpetrated by individuals abusing positions of trust." -- Lawrence Dalzell

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