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Are Tech Companies Ducking Responsibility For The Need to De-Platform? (politico.com) 134

Long-time technology reporter/commentator Kara Swisher weighs in on the de-platforming of U.S. president Trump, arguing Trump "was only following the rules set for him and it was entirely the fault of the tech companies for giving him the kind of latitude that allowed him to go that far." Like a parent who gives a child endless bowls of sugar and then wonders why their kid is batshit crazy, tech has pretended to be obtuse to the consequences of their products and the choices that have been made about them. For years I have written that these companies have turned themselves into the digital arms dealers of the Internet age, amplifying and weaponizing everything. They might have cleaned up the Trump mess, but they also made the Trump mess possible by architecting systems that thrive on enragement.

Most of all, they have tried to duck responsibility. I have always been amazed by Facebook CEO and founder Mark Zuckerberg's statement that he did not want to be an "arbiter of the truth." My question for him: Why then did he build a platform that requires it?

Even more importantly, we must examine the power that these companies wield and how to deal with that going forward... [W]hile justifiably putting a sock in Trump's toxic pie-hole, they also showed how swiftly they could end whole businesses, as was the case with the right-fave social media platform Parler.... [T]here is nothing that Parler was doing that companies like Facebook were not guilty of too and in larger measure and for a very long time. While I would not go as far as calling the company a scapegoat, as it did allow its system to be used in dangerous ways, it certainly got a lion's share of the hurt that rained down on tech and that others probably deserved even more.

This brings us to the issue at hand: Power. Tech companies have too much of it, but it should be looked at through the lens of market concentration that results in the dampening of innovation needed to inevitably upend the leaders. Such a situation demands substantive and bipartisan action to deal with each company differently and with different remedies, which include fines, enforcement of existing laws, new regulation and, yes, antitrust action. That has already started, which is good, as has a series of dopey attempts to repeal Section 230, which provides broad immunity to digital platforms. What it needs is reform...

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Are Tech Companies Ducking Responsibility For The Need to De-Platform?

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  • by BytePusher ( 209961 ) on Sunday January 17, 2021 @11:46AM (#60955046) Homepage
    Do we really want the world where billionaire shareholders are held responsible for deciding what speech is acceptable? I'm on the fence about section 230. I don't really want a police state either, but maybe if you want to post horrible things on the internet you should be financially tied to hosting that platform and legally liable for doing so.
    • Hosting costs bugger all when combined at large scale ... only if you get deplatformed by the hosting and DDoS providers which can operate at large scale does it gets expensive, but not because it's inherently expensive.

      An unbroken internet (ie. not designed for DDoS like the current one) should really be a public service offered at cost (ie. bugger all).

    • you've already got that [youtube.com].

      As for Section 230, you won't get a freeze peach paradise. If it goes away the big corps like Twitter & Facebook will buy themselves enough loopholes to operate. Anything you post that isn't popular with mega corps will be censored either by lawsuits (no more S230 protections) take downs or algorithms. It'll be like the DMCA where they shoot first and ask questions never.

      How do I know? YouTube already does this with "content aggregators". If you want to post things to You
    • Is that worse than the current alternative: a world where billionaire shareholders decide what speech gets spread and amplified *without* being held resposible?

      Seems to me neither is a remotely good option. Perhaps the more fundamental question is, is there any alternative that allows the continued existence of both democracy and social media? Because we've seen many times over that unrestrained social media becomes a massive disinformation breeding machine.

    • by Zxern ( 766543 )

      If they only way you have to communicate with people is facebook or twitter.. then we have much bigger problems.

  • by rsilvergun ( 571051 ) on Sunday January 17, 2021 @11:54AM (#60955060)
    they were propped up by the Mercer family to spread a particular brand of propaganda. This is also why they banned lefties every chance they got (so much for the "freeze peach").

    Meanwhile while we're all distracted by twitter bans this [wptv.com] just happened.
    • this just happened.

      The Trump hysteria has been a distraction indeed. I deleted my Twitter account a week ago when they banned discussion of Sci-Hub. That was an issue important to science. Two days from now Trump will be history and these buried stories will resurface.

    • I mean, one of the core businesses of the Mercer family is manipulating groups of people. (eg, Cambridge Analytica)

  • (it's only a circle when viewed at the proper angle)

    The historic free market voices are arguing that what we really need is government oversight to ensure free markets are free to operate the way we want.

  • by Pinky's Brain ( 1158667 ) on Sunday January 17, 2021 @11:56AM (#60955070)

    She wants large industry players to have less power, but they should have the power to deplatform anyone from the internet at will?

    • by Mr. Barky ( 152560 ) on Sunday January 17, 2021 @12:35PM (#60955274)

      In many ways, this is exactly what was needed - the realization that this power has been concentrated. The large players (Facebook, Twitter, etc.) have been gaining significant power without any real serious checks on it. Now that they have "deplatformed" Trump, there can be serious discussion about the implications that wouldn't have been possible otherwise.

      The fact of the matter is that these platforms are all private property. Basically it's like people wanting free speech in Disneyland. It isn't going to happen (if you set up a website, you would expect to control it to your liking). So people now are at least aware that it is an issue.

      I personally support the right of Facebook, Twitter, etc, to cater their sites however they like. I am also very wary of their power (and actively avoid using them). They have far too much power (but it must be said that users of those platforms voluntarily gave it to them). The right way to deal with this is to set up alternative sites. And if Amazon doesn't want to host it, then set up hosting elsewhere. As far as I know, DNS isn't censored - and it isn't controlled by any single country so it probably can't be.

      And note: you have to also distinguish between free speech and the right for someone else to host what you want to say. Those are also different things. Nobody every said free speech was easy (well, probably someone, somewhere said that). Nobody is stopping you from getting up on a soapbox and speaking in the town square. If you're feeling oppressed, get out and print some flyers from your printer and distribute them.

      • The fact that ICANN and backbones do not yet de-platform based on politically correct grounds is not really relevant, without DDoS protection and hosting you're fucked.

        Not asking for not defacto impossible is not the same as asking for easy, you shouldn't need Russia to get out speech on the internet.

        • The fact that ICANN and backbones do not yet de-platform based on politically correct grounds is not really relevant, without DDoS protection and hosting you're fucked.

          Why is my personal website not fucked then?

          When you get too big, sure. But if you're getting that big, you should be investing in your infrastructure.

          If your assumption is that someone is going to run a webserver out of their basement that's going to see a hundred thousand users a day, that's a dumb assumption. And/or a really stupid business model.

          Anyone can start small. And anyone can grow big. But if they're not hiring competent staff and planning for the future, the problem is them.

          • You don't generally grow straight from your basement to being able to get peering and provide your own DDoS protection, that skips a few steps.

          • by AmiMoJo ( 196126 )

            Well that's the problem for these free speech sites. They can't raise enough funds to keep going, the users won't pay to access them.

            Advertisements are an option but they don't want the kind they can get: porn mostly.

    • by Zxern ( 766543 )

      You want them to have less power...stop using them!

  • Did Twitter break the law? What law did they break? If they broke the law why is nobody at Twitter being arrested? If they didn't break the law then there is no problem. Keep in mind Kara is one of the many people that completely misreported on the Covington incident: https://twitter.com/karaswishe... [twitter.com]

    Also I don't give a fuck if she owned up and admitted to fucking up, that's not how it works in her world.

  • by pecosdave ( 536896 ) on Sunday January 17, 2021 @12:04PM (#60955104) Homepage Journal

    look no further than articles like this to set those beliefs aside.

  • Secton 230 says that service providers are not liable for the content their users post. This implies the users are liable for their own posts. Go after the users, not the providers. If it's determined by the legal system that the user is posting illegal material then a muzzle order can be sent to the service provider. This ensures constitutional checks & balances for online speech. Anything else is allowing arbitrary muzzling outside of the well-established legal framework. Given the wide-ranging influ
    • by Mr. Barky ( 152560 ) on Sunday January 17, 2021 @12:40PM (#60955302)

      Section 230 also allows the site to moderate as they like. Don't like it? Find another site. And if the site you want is having problems because other people don't want to host it, set up your own site. It isn't all that hard or expensive. If it is an issue that is important to you then it is probably worth the effort. Free speech doesn't guarantee you an audience or guarantee that outlets are readily available - they never were (in 1789 when the 1st amendment was passed, to publish to anything but the most local audience required access to a printing press, and the owner had to agree to publish what you wanted to say).

      • No. If nobody will host you, allow you to register domains, or accept your BGP routes then nobody can get to your "site." The real world analogy is saying "if you don't like the laws in your country, go make your own country."
        • I doubt that nobody will host it (and if this is the case, you probably have a site that nobody wants to touch).

          The big hosting services (Amazon, etc.) are not the only game in town.

          Note: I fully support network neutrality - the transport level needs to be as free (as in liberty) as possible. This is where the legal obligations need to be - the ability to host your own site is important. The ability to rely on anybody else shouldn't be required. Once that exists, you can host a site in your bedroom (note: I

        • No. If nobody will host you, allow you to register domains, or accept your BGP routes then nobody can get to your "site." The real world analogy is saying "if you don't like the laws in your country, go make your own country."

          When you have to make something up entirely to try to prove your point, you just end up undermining yourself entirely.

          That's when you should realize that you might want to revisit your opinion.

    • Not exactly - any completely uncensored online forum would already default to that, as they have a very strong legal argument that they're a communication platform, and thus not responsible for user's posts.

      What 230 does is allow the providers to censor out spam and other undesirable messages, without being considered a publisher of the stuff they choose to let through. Because publishers *are* legally responsible for the messages they publish.

  • by Gravis Zero ( 934156 ) on Sunday January 17, 2021 @12:14PM (#60955146)

    Tech companies aren't dodging shit. What they are doing is exactly what most every company does: maximizing profit regardless of externalities. The long-term or societal consequences of their actions are not even considered much less viewed as a responsibility. The only way to make a corporation act responsibly is to ensure there are fines that exceed the profits made by non-compliance of regulation. Even then they will do only the bare minimum. I mean, you might as well be asking if a crack dealer is ducking his social responsibilities to the neighborhood. It's just patently absurd to start with.

    A lot of people need to learn (especially those in media) that corporations (no matter how much you like their product) are sociopathic composite entities that are only interested in profit. They are composed of individuals all willing to perform a specific function without empathy which is why they were hired for the position. The combination of normal individuals that each are willing to say, "it's only business"/"I'm just doing my job" results in an outwardly sociopathic whole. It's an inevitable state because every time a new person is hired, they will select someone that's willing to cross that line just a little more to get a bit more profit to replace the last. They acheive this by looking at their resume for the "best" candidate, not the most qualified or ethical but rather who has increased profits with no regard to consequence.

  • When it comes to human behaviours, including what we say, since the dawn of history, no society has been able to depend on individual self-moderation. The collective always decides what is acceptable, and what is not. Direct moderation based on group concensus (peer pressure) works in small collectives, but, once the social structure grows past a very small size, moderation always ends up formalized, codified and enforced.

    So, who moderates? There are various choices, but, many people will not accept putt

  • by mykepredko ( 40154 ) on Sunday January 17, 2021 @12:24PM (#60955220) Homepage

    Personally, I think Twitter & FB kicked off Trump at the right time, he had lost the election and had incited an insurrection during his off hours from his current full time job of feeling sorry for himself. He had become a) irrelevant and b) dangerous. Up to that point, he was active as President of the United States and, as such, deserved fairly unrestricted posting on different social media platforms to get his message out.

    Of course, Trump could have gone to the press briefing room in the White House at any time and spoken to the press directly, but how well do you think that would have gone?

    Now, I do think both Twitter and FB could have been more proactive in labeling his messages as being "untrue", "misleading", etc. but I think it was reasonable for them to allow Trump to post on their sites while he was the active and relatively (for him) benign leader of the free world and supporters couldn't say that reports of what he was saying were misquoted/taken out of context (although that left them giving the alternating messages that the Tweets were accurate and that the Tweets were an attempt at humour).

    • Up to that point, he was active as President of the United States and, as such, deserved fairly unrestricted posting on different social media platforms to get his message out.

      We should be more like China where no one can say "no" to the president!

      Or, you know, he can use the massive reach of the Whitehouse press room who's briefings get broadcast worldwide.

      • by Zxern ( 766543 )

        Seriously wtf.. Trump is the first president to use social media as a replacement for actually talking to the press and nation at large.

        Twitter and facebook should have banned him for disinformation back during the birther bs. They don't care what he says, they only care about the bottom line and now that his coup failed they're free to dump him.

        • Seriously wtf.. Trump is the first president to use social media as a replacement for actually talking to the press and nation at large.

          This type of ignorance is part of why adults despair for the future.

          You may complain about what Trump says, but he has been one of the most press-accessible Presidents in history. It's a good thing he does the rest of his talking on social media, or we'd never get him off the television.

          • No, no he hasn't. He's been in close proximity to press more than most Presidents in history but he's not been accessible, not from a 'Here's a question, would you like to answer it' perspective.

        • Seriously wtf.. Trump is the first president to use social media as a replacement for actually talking to the press and nation at large.

          Erm yes? That's his choice. He chose to use social media, but if he wants even after being banned he still has global reach. If he chooses to not use the press room, it's not up to everyone else to hold his hand.

          Twitter and facebook should have banned him for disinformation back during the birther bs. They don't care what he says, they only care about the bottom line and no

      • It's very reasonable to say that Twitter and Facebook, since one of their goals is to serve as news sources, wants to have whatever is said by national leaders on their platform.

        • It's very reasonable to say that Twitter and Facebook, since one of their goals is to serve as news sources, wants to have whatever is said by national leaders on their platform.

          Yes... I mean I can see things being in the public interest. OTHO, merely allowing people to post whitehouse press briefings would satisfy that, without providing additional platform capabilities to him. As the sibling parent pointed out, they should have banned him for the whole birther thing before he was president.

  • Google should be forced to publish those billions of ads for free, since it's the free speech of those advertisement people.

    Every newspaper has to publish all the letters to the editor from every nutjob in the city.

  • Does de-platforming essentially remove the liability shield from providers? Aft er all, if they were only platforms the liability would be with the "publishers" themselves.

    • Does de-platforming essentially remove the liability shield from providers?

      Nope. "We will post all things that conform to our TOS" is considered content-neutral.

  • by argStyopa ( 232550 ) on Sunday January 17, 2021 @01:05PM (#60955454) Journal

    ....at the number of people cheerfully supporting and exonerating private companies making these choices all simply because "they hate bad orange man too!"

    I get it, your argument (rationalization), this time is that "companies can do what they want, it's their platform:"

    I don't really recall any of you making the same rationale supporting a baker's right to say "no I won't make a cake for a gay wedding".

    • On the other hand, if somehow the lawmakers had a law that extended some sort of immunity from liability if the baker baked cakes for anyone who asked, and the baker refused to bake a specific cake, it would seem completely reasonable to say the bakery no longer qualified for that special immunity.

      Up to them. How they operated their business is their business, and whether or not the qualify for special treatment is public policy.

    • One is a protected class. One is a politician. Need more help?
    • by AmiMoJo ( 196126 )

      Being gay is involuntary and therefore protected.

      Sedition is a choice and rightly illegal.

      Even the hardcore freeze peach warriors draw the line at federal crimes against the state.

      • Nobody was protesting anyone being gay.

        So maybe stay focused on the issue being discussed?

        And while smearing shit on the capital walls might be contextually funny, AND at the same time I believe they should be punished severely for it, it's not even close to sedition.

        If you'd like to talk *actual* sedition, let's talk about CHAZ and when those 'activists' (notice nobody calling them terrorists in the media) are going to hang for their crimes, shall we?

    • I'll admit, my feelings on this is are laced with schadenfreude. The same people complaining about how cake bakers should be allowed to discriminate are the same ones who are now whining because they are being discriminated against. Of course, the proper course of action would be to apply those feelings to other people. Unfortunately, these people are incapable of empathy because it's all about them.

      This is the world Republicans created--where businesses have rights and feelings and shouldn't have to do

  • Like a parent who gives a child endless bowls of sugar and then wonders why their kid is batshit crazy

    If that ain't the perfect metaphor of the Trump administration on many levels.

    Don's parents sent him to a military academy to try to give him the discipline he lacked. When Don screwed up badly, the academy was hesitant to punish him too harshly because his parents were big donors.

  • Yes, this is a voice of mature reason and judgment that deserves to be listened to.

  • For a social media platform to be useful it needs to contain all of your acquaintances. Who wants to check ten different apps to see what your mates are up to? Give me convenience or give me death!
  • Far too many people have decided that THEY get to be law enforcement (their law), judge, jury, and executioner. Put it this way, how would you feel if some random asshat decided that you're guilty of a crime that they've defined and they decide to imprison you?

  • “Shut up” is not an argument. It’s certainly not a good headline.

  • When individuals and businesses decide that they can define their own unwritten laws, change them on-the-fly and enforce them in any way they see fit and only against their enemies, acting as cop, judge, jury, and executioner, the results are generally not good.

    Human beings created governments specifically to end this arbitrary and self-serving barbarity.

    Governments, at their best, provide:

    A fixed set of written laws so anybody can know BEFORE they do something that it is legal or illegal and what the ass

  • Why don't online companies (such as Facebook, YouTube, Google, Parler, etc.) have the same liability for what they publish as traditional print media (such as newspapers, magazines, and books)?

    It seem obvious to me that companies will tend to do whatever makes them the most profit, so for online companies they are willing to take almost any advertisement or post anything juicy.

    If they had the same liability for slander and libel, they'd do a decent job of reviewing everything, which would cost them some
  • Why the flying f*ck do people believe stuff they read or hear other people saying?

    Why don't they put stuff they read/hear through their critical thinking filters, before accepting it and acting on it.

    Well, Trump is a leader, and we should be able to uncritically believe our leader, right?

    Wrong! Reputable fact-checkers estimate that the number of objectively false statements uttered by Donald Trump while in office has exceeded 25,000. Considering four years in office is ~1,460 days, that comes out at an aver

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