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'Facebook Knows It Was Used To Help Incite The Capitol Insurrection' (buzzfeednews.com) 384

"An internal task force found that Facebook failed to take appropriate action against the Stop the Steal movement ahead of the January 6 Capitol insurrection, and hoped the company could 'do better next time,'" writes Buzzfeed: Last month, Facebook CEO Mark Zuckerberg testified in front of a House of Representatives committee that his company had done its part "to secure the integrity of the election." While the social network did not catch everything, the billionaire chief executive said, Facebook had "made our services inhospitable to those who might do harm" in the lead-up to the Jan. 6 insurrection.

Less than a week after his appearance, however, an internal company report reached a far different conclusion... Shared on Facebook's employee communication platform last month, the report is a blunt assessment of how people connected to "Stop the Steal," a far-right movement based on the conspiracy theory that former president Donald Trump won the 2020 US presidential election, used the social network to foment an attempted coup. The document explicitly states that Facebook activity from people connected to Stop the Steal and other Trump loyalist groups including the Patriot Party played a role in the events of Jan. 6, and that the company's emphasis on rooting out fake accounts and "inauthentic behavior" held it back from taking preemptive action when real people were involved...

The document contradicts Zuckerberg's statement to Congress about Facebook being "inhospitable" to harmful content about the election, and refutes chief operating officer Sheryl Sandberg's January comment that the insurrection was "largely organized on platforms that don't have our abilities to stop hate, don't have our standards and don't have our transparency...." Facebook disputed the idea that the report went against Zuckerberg's and Sandberg's public statements and noted that both had said there was violative content on the platform that the company did not catch...

Facebook's researchers also outline the bureaucratic, policy, and enforcement struggles of the social giant when trying to respond to a coordinated, fast-paced movement that exploits its platform to spread hate and incite violence. Despite the company removing the most populous Stop the Steal groups from its platform, the enforcement was "piecemeal" and allowed other groups to flourish. The company admitted that it only realized it was a cohesive movement "after the Capitol Insurrection and a wave of Storm the Capitol events across the country...." Ultimately, the report says, the issue is that the company is not prepared to deal with what it calls "coordinated authentic harm."

"We learned a lot from these cases," the report says. "We're building tools and protocols and having policy discussions to help us do better next time."

But Buzzfeed's 3,400-article concludes on a skeptical note. "The report echoes previous high-profile examples where Facebook failed to act and later issued a report promising to do better..."

UPDATE (4/26): After the report's existence was revealed, access to it was suddenly restricted for many Facebook employees, Buzzfeed writes — on a new web page republishing the whole report in its entirety.
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'Facebook Knows It Was Used To Help Incite The Capitol Insurrection'

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  • by h33t l4x0r ( 4107715 ) on Monday April 26, 2021 @06:37AM (#61314676)
    In the meantime, thoughts and prayers.
    • by HiThere ( 15173 )

      And that's an example of why the "apology" from the Univ. of M. shouldn't be accepted. "We'll do better next time" doesn't cost anything to promise. Restitution or at minimum compensation is required for an acceptable apology. ESPECIALLY from an institution or corporation.

  • Why pick on this? (Score:5, Interesting)

    by nagora ( 177841 ) on Monday April 26, 2021 @07:00AM (#61314722)

    Facebook knows it's used to encourage suicide and to traffic drugs and to make teenagers feel bad about their lives and to publicise criminal gangs and to show punishment beatings and killing (but no nipples!) and support civil wars and Holocaust denial and superstition and fear and lies etc. etc.

    They don't fucking care. Why do people keep acting as if FB is doing something surprising? They've never cared.

    MZ wants a private Internet where the captive audience looks at adverts that are not provided by Google. End of. That is the business model - same as Twitter. Get them addicted, get the cash, do anything that's not (very) illegal to do it and avoid as much tax as you can - the plebs can pay for their own fucking roads and hospitals.

    Social media needs to be taxed and policed like tobacco - as a public health threat.

    • Re:Why pick on this? (Score:4, Interesting)

      by bill_mcgonigle ( 4333 ) * on Monday April 26, 2021 @09:10AM (#61315242) Homepage Journal

      > facilitated the riot, not insurrection

      The label thing is complex. There was a tiny riot, a few incidents of theft, and hundreds of people engaging in unscheduled tourism.

      The push to find one label to cover everybody is something the agiprop media uses as tool of disinformation.

    • Re:Why pick on this? (Score:4, Informative)

      by KermodeBear ( 738243 ) on Monday April 26, 2021 @09:44AM (#61315402) Homepage

      I'll tell you why:

      Because when Parler was kicked off of AWS, the argument was "Well, extremists are organizing there! And they aren't doing enough to stop it!"

      This, despite the fact that Parler was, indeed, closing accounts and forwarding information to the FBI for investigation. And the folks at Twitter and Facebook said, "Well, see, that's why we're better, we handle these things the right way!"

      No nobody's surprise, Twitter and Facebook don't appear to be any better, really. Not that I fault them; there's only so much one can do to police a public forum with a large userbase. But it was a great excuse for a rapidly growing competitor to be crushed at a critical moment. For being disingenuous and predatory I fault Facebook quite a lot.

  • That's the only reasonable course of action, given that they knew from past history that people used their platform to plan this kind of activity, and yet they did not have effective measures in place to stop that planning.

    Kick them out of cloud hosting platforms. Delete their accounts on other social media platforms. Evict them from data centers, or refuse to carry their Internet traffic. Then make them grovel to be treated the same way as anyone else.

    That's how this works, right?

  • by Beeftopia ( 1846720 ) on Monday April 26, 2021 @07:10AM (#61314746)

    If those clowns who rioted on January 6th thought they could overthrow the US government without firearms, they were delusional.

    As far as overturning the will of the people goes, the Democrats actually objected to more states' electors in 2016-17 than the Republicans objected to in 2020-21 [newsweek.com]. The difference was that the Democrats could not get any senators to go along with the charade, and the Republicans could. In an interesting irony, it was the lead impeachment manager [npr.org] in the House who was also part of the effort to overturn electors in 2016-17. [realclearpolitics.com]

    The reason I post this was because a lot of questions were begged in the posting. And on a side note, it's also for situations like this that we should not allow the term "begging the question [google.com]" to become dumbed down to mean "raise the question", and lose its original meaning of "assuming the proposition you're trying to prove is true and basing your argument on that assumption."

    Anyhoo, just wanted to get this out of the way. Please continue with the dicussion of how Facebook may or may not have facilitated the riot, not insurrection [google.com], of 6 January 2021. A shameful incident IMO, regardless of which side of the aisle one is in.

  • by davide marney ( 231845 ) on Monday April 26, 2021 @07:23AM (#61314784) Journal

    As did EVERY COMMON CARRIER-like service in the US.

    They are not culpable. They didn't "help" in the sense of intentionally rendering aid. They provided the same help they give to all users of their services. That's the "common" in "common carrier", and it's a distinction we absolutely need to respect.

  • Months of riots, history toppled and burned, armed attacks on federal buildings, "autonomous zones", all organized on facebook and twitter, all illegal, all directed at destroying our democratic republic. But when the people whose livelihoods had been demolished by people in power (who supported those riots) lost their temper and broke some doors, that's what I'm supposed to believe was the "real insurrection"? I'm supposed to care that people planned a protest at the Capitol on Facebook, but not say anyt
  • ...found that Facebook failed to take appropriate action

    The article does not say what the appropriate action would be. What should Facebook have done?

    By the time Facebook removed it [the Stop the Steal Facebook group], on Nov. 5, it had become a movement, amassing more than 300,000 members in a 24-hour span with more than a million people wanting to join.

    So was Facebook supposed to... what... have their employees read the messages of 300,000 people and apply a judgement decision as to which ones to block? How exactly do you do that? This problem will continue because it is not feasible for Facebook to judge such things. Just like when

    ...internal company report reached a far different conclusion: Facebook failed to stop a highly influential movement from using its platform to delegitimize the election, encourage violence, and help incite the Capitol riot.

    Just like how AT&T or Verizon did not shut down phone calls or text messages that discussed the insurrection. And Google,

  • by boudie2 ( 1134233 ) on Monday April 26, 2021 @08:19AM (#61315042)
    From the comments above it seems pretty clear that what you have is half the people of the U.S. hate the other half. They blame the other side for all the problems and take no responsibility whatsoever. All you have to do is mention Facebook and they're all at each other's throats. I don't have any solutions, don't hear anyone with solutions because there isn't any. When a married couple spends their whole time arguing it's better for both to get divorced. Usually its messy.
  • Okay, so trash Facebook like they trashed Parler. They'd be doing the world a favor. Maybe Zuckerturd will self immolate after piping some gasoline up his own ass.
  • Of course they knew, it's pretty difficult to miss shit like that when they monitor everything you read and type while simultaneously tracking your purchase and browsing history across countless other sites.

  • Keep following the party line, FB.
  • It matters not so much is if Facebook knew they permitted it as much as whether they knowingly permitted it.

    Only one of these implies any particular intent, and in something like this, I would think that intent matters.

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