Amazon's Cost Saving Routing Algorithm Makes Drivers Walk Into Traffic (vice.com) 93
An anonymous reader quotes a report from Motherboard: [T]he routing algorithm designed for its Flex app by Amazon's research scientists often makes [Amazon delivery drivers cross two- or three-lane highways], according to a source with direct knowledge of Amazon's routing algorithm. In North America and Europe, roughly 85,000 contracted delivery drivers rely on this algorithm to do their jobs. While crossing the street in a quiet suburban neighborhood is probably safe, doing so on a 50 mph highway can be deadly. Motherboard spoke to Amazon delivery drivers who work in Florida, Illinois, Michigan, South Carolina, Tennessee, Indiana, and California who described sprinting across the street -- or the highway -- to follow the Flex app's directions.
This app determines delivery routes for both Amazon's contracted delivery drivers, who drive Amazon-branded vans, and members of its independent contractor workforce, known as Amazon Flex drivers, who drive their own cars. When a driver has to make deliveries to several addresses that are clustered together, the Flex app combines them into a single stop, rather than make a stop at each address. Drivers call these "group stops," while Amazon research scientists and engineers tasked with optimizing routes that incorporate hundreds of stops per shift refer to this routing mechanism as "stop consolidation." These stops often include addresses on both sides of a street -- or highway. Rather than directing drivers to make a U-turn and deliver packages on one side of the street and then the other, the app instructs drivers to cross the street on foot. Depending on the size and number of packages, the driver might have to walk across the street multiple times, or run in order to meet Amazon's delivery quotas.
Amazon's contracted delivery drivers must use the app and follow its directions to make deliveries, meanwhile Amazon's gig workers -- who are independent contractors -- can manually change Amazon's routing order, but must use the app to make their deliveries. At Amazon, which pays delivery companies a fixed rate per delivery route each day regardless of how long it takes, the goal is to squeeze in as many deliveries as possible on a route, the source with internal knowledge of how Amazon creates its delivery routes said. "The main goal [at Amazon] is to make them deliver the most packages as possible in [a shift] because then we have to hire fewer drivers," the source familiar with Amazon's routing algorithm said. Hiring fewer drivers means the employer can pay less into worker's compensation, disability, and other employment benefits. Alexandra Miller, a spokesperson for Amazon Logistics, denied that Amazon delivery drivers frequently jaywalk across busy intersections and run across high-speed rural highways, and said that if the company identifies data quality issues or defects in its maps, it fixes them promptly.
"Our routing system is designed to make the delivery experience as easy as possible for drivers and prioritizes same side of the street deliveries, unless the road is safe to cross," Miller said.
This app determines delivery routes for both Amazon's contracted delivery drivers, who drive Amazon-branded vans, and members of its independent contractor workforce, known as Amazon Flex drivers, who drive their own cars. When a driver has to make deliveries to several addresses that are clustered together, the Flex app combines them into a single stop, rather than make a stop at each address. Drivers call these "group stops," while Amazon research scientists and engineers tasked with optimizing routes that incorporate hundreds of stops per shift refer to this routing mechanism as "stop consolidation." These stops often include addresses on both sides of a street -- or highway. Rather than directing drivers to make a U-turn and deliver packages on one side of the street and then the other, the app instructs drivers to cross the street on foot. Depending on the size and number of packages, the driver might have to walk across the street multiple times, or run in order to meet Amazon's delivery quotas.
Amazon's contracted delivery drivers must use the app and follow its directions to make deliveries, meanwhile Amazon's gig workers -- who are independent contractors -- can manually change Amazon's routing order, but must use the app to make their deliveries. At Amazon, which pays delivery companies a fixed rate per delivery route each day regardless of how long it takes, the goal is to squeeze in as many deliveries as possible on a route, the source with internal knowledge of how Amazon creates its delivery routes said. "The main goal [at Amazon] is to make them deliver the most packages as possible in [a shift] because then we have to hire fewer drivers," the source familiar with Amazon's routing algorithm said. Hiring fewer drivers means the employer can pay less into worker's compensation, disability, and other employment benefits. Alexandra Miller, a spokesperson for Amazon Logistics, denied that Amazon delivery drivers frequently jaywalk across busy intersections and run across high-speed rural highways, and said that if the company identifies data quality issues or defects in its maps, it fixes them promptly.
"Our routing system is designed to make the delivery experience as easy as possible for drivers and prioritizes same side of the street deliveries, unless the road is safe to cross," Miller said.
U turns (Score:5, Insightful)
Re:U turns (Score:5, Insightful)
Re: (Score:2)
It's possible they don't actually have a choice. If the app updates automatically to the next delivery point the moment the van is moving again (because the driver is going up the road to where he can safely turn around) then he's screwed either way.
Re: (Score:1)
Re: (Score:2)
I would rather work for a morally bankrupt company than die of starvation if those are my only choices.
Re:U turns (Score:4, Insightful)
That is easy to say when you don't NEED the job.
I have walked off a job I thought was to dangerous - as teenager with nothing real to lose, I could go home and my parents would feed me.
I have walked off a job (by which I mean resigned after several unsatisfactory meetings) where the employer was in my opinion exposing me to a lot of personal liability. I was still single at the time with a comfortable cushion of savings and investments.
I can totally understand why someone without a lot of savings, kids in school, and mortgage payment due might accept a great deal more personal risk than many of us would to keep the gig paying the bills. Remember if you are already more or less hand to mouth, even a short gap in income can mean major setbacks that will continue to hold you back for a long time, like piling on expensive credit card debt.
I am not making some commie what about the proletariat statement here. I don't have any problem with Amazon setting the terms of that employment. I am saying I would not be so quick to call someone stupid for taking risk, risk tolerance is situational and you don't know their situation. Both Amazon and the employee might be acting in their respective self interest. Both SHOULD BE PERMITTED to do so in a free society.
Re: (Score:2)
Re: (Score:2)
The root problem is culture! The technical problem is hard to solve. You don't have the data or the data is incorrect you can't get good results.
Its probably even true the maintainers of the system really do react to reports and correct defects either in the data about road and barrier conditions or in the routing algorithm - but that same system pumps out all kinds of metrics on drivers viewed by other managers and more than likely not viewed after some period where adjustments to how long things should h
Re: (Score:3)
Also multiple deliveries to the same general location spread out through the day. The post office delivers to my condo complex once a day. Amazon vans are there several times a day. So much more efficient to just deliver once a day. But then it makes the customers cry because they have to wait a little longer.
I swear it's true, but it wasn't Amazon, someone was delivering a single small box of tissue paper at the complex yesterday looking for the right house number while the car with the driver was left
Re: (Score:3)
The idea of users being able to flag dangerous instructions is an important one. It's good to be data-driven, but it's possible to be mindlessly data-driven, to believe the map even when direct experience says it's incomplete. A mindlessly data-driven organization using software that doesn't reify user experiences of danger will predictably treat those dangers as insignificant because they're not in the data model.
Re: (Score:2)
Hmm. It's very dangerous (and illegal) to cross a motorway in the UK but you can turn and travel in the other direction with ease.
It just takes time and potentially distance. No, it's not a simple U-turn but it's also viable without breaking the law or incurring more than trivial risk.
On a wide multi-lane road that includes specific spots for U-turns it's even quicker and easier. Even on a normal road, the simple act of slowing your vehicle to turn holds up the traffic behind you, meaning you already have t
Re: U turns (Score:2)
In the US you can get ticketed for crossing a divided expressway without using a crosswalk. The fines vary by state but I was given a $340 ticket for doing it in California. (trying to take a shortcut on my lunch break)
Re: (Score:2)
I decided long ago to mostly ignore pedestrian restrictions in the US as they generally just don't make sense.
I've yet to have any issues resulting from applying my general 'nah, it looks safe enough' British approach to road crossing.
I don't try the Cambodian approach of 'step out confidently and trust that the traffic will miraculously split either side of you as you cross', although that's fun too. The trick in Cambodia is to never show hesitation - that confuses the other road users and causes them prob
Easy to say "don't work for Amazon" (Score:5, Insightful)
And no, you shouldn't be happy for any job. If that was true we'd still have slavery. I mean, it's a job right? And that exact argument was used to justify it.
Re: (Score:2, Insightful)
So you're insane.
Re:Easy to say "don't work for Amazon" (Score:4, Insightful)
Slavery was not a job. Slavery is treating another person as property, without their own rights or agency to speak of. An enslaved person cannot choose to quit or change jobs. Their legal rights and protections are largely or entirely erased. It's not at all the same as taking a job, and people who equate the two are performing a monstrous sleight of hand.
Re:Easy to say "don't work for Amazon" (Score:5, Insightful)
Lots of "real" slaves probably "chose" to do it too, because it was better than starvation or being hunted by packs of dogs.
Re:Easy to say "don't work for Amazon" (Score:4, Informative)
Picking one job over others is not slavery. Full stop. Stop pretending they're the same, because that minimizes how terrible slavery is.
Re: (Score:2)
Re: (Score:1)
You go on thinking that this is only about people who made a "crap load of bad choices in life" if that makes you feel better since in reality at least 1/2 of your destiny is truly nothing more than luck.
Bullshit. There are 3 things in life you have to do to have an 85% chance of ending up smack in the middle class.
#1. Don't go to prison
#2. Finish High School
#3. Don't have a baby out of wedlock.
I truly feel sorry for you religious people who think your fate is in the hands of the universe. (and yes, I do actually feel sorry for the 15% of the people who simply get fucked over by the fates)
Re: (Score:2)
Re: (Score:2)
You go on thinking that this is only about people who made a "crap load of bad choices in life" if that makes you feel better since in reality at least 1/2 of your destiny is truly nothing more than luck.
Bullshit. There are 3 things in life you have to do to have an 85% chance of ending up smack in the middle class.
#1. Don't go to prison
#2. Finish High School
#3. Don't have a baby out of wedlock.
You missed "live in a country with reasonable social mobility" - the USA unfortunately is not near the top of the rankings. But it could be much worse, so hooray?
https://www.visualcapitalist.c... [visualcapitalist.com]
Re: (Score:1)
Yeah.. Meritocracy nonsense. That's the crux of it. That's what you lefty cowards hate. You hate the very idea that you are ultimately responsible for your own destiny. You are exactly like the religious nutters. They believe God controls everything and you believe circumstance controls everything.
Doesn't matter how many people claw their way up from abject poverty and the projects, to positions of great power, they have to be discarded as "aberrations" or one-off's. To do otherwise causes your whol
Re: (Score:2)
Re: (Score:2)
> You don't like the way businesses treat their workers? THEN START YOUR OWN GODDAMN BUSINESS.
Wow! that makes so much sense. I am enlightened now, thank you!
And if you don't like socialism or governments or hippy fucking faggots who want communist regulations to make industrial homicide illegal, then simply travel to another planet and START YOUR OWN GODDAMN COUNTRY.
Because, you know, that's about as realistic for most of the population as "START YOUR OWN GODDAMN BUSINESS".
Re: (Score:1)
Because, you know, that's about as realistic for most of the population as "START YOUR OWN GODDAMN BUSINESS".
That is the crux of it. You're a defeatist. It doesn't take much to start a business. Of course, it most certainly does depend on what it is you want to do. And you have to have the patience to build slowly. Y'all seem to have lost that. Now it's "gotta have an IPO to raise hundreds of millions.. blah blah blah". Please... I started with $20K.. 5 yrs in and I'm at 250K/yr in revenue. Took a lot of sweat though.
Neighbor girl started a home cleaning service with a bucket of cleaning supplies and a va
Yes and no (Score:3, Informative)
Re:Easy to say "don't work for Amazon" (Score:5, Insightful)
Slavery was not a job. Slavery is treating another person as property, without their own rights or agency to speak of. An enslaved person cannot choose to quit or change jobs. Their legal rights and protections are largely or entirely erased.
In the worst end of job situations, in countries with little or no social care, in countries which have great wealth disparity, can end up with situations where, if people quit their jobs, they are unable to get new jobs, are blacklisted by the local wealthy people and can literally end up starving ends up with exactly thes same thing. The people in these situations cannot choose to quit or change their jobs. In many countries, people's legal rights have been eliminated by "at will" legislation and in some countries people who attempt to speak out end up killed or worse.
It's not at all the same as taking a job, and people who equate the two are performing a monstrous sleight of hand.
Why the faux outrage? There's a continuum ranging from fully free highly paid contractors who can leave on a weeks notice or less with minor financial penalties, through normal employees via interns and zero hour employees towards serfs and slaves. Pointing out that these boundaries have been getting more blurred in some cases is hardly controversial. Employment at Amazon is nowhere near slavery, however having someone spend their entire life directed by a computer, micro-managed by the second as happens in Amazon warehouses is definitely getting towards an uncomfortable level of control over a human being.
.
Re:Easy to say "don't work for Amazon" (Score:4, Insightful)
You are relying on scenarios that are largely fictional -- you say if this, and that, and the other thing, and a fourth thing happens, then MAYBE there's some terrible situation that happens.
Stop writing fiction and start dealing with problems in the real world.
No rights are ever removed by "at will" employment rules. Why are you lying about something so fundamental?
It's not faux. There's a quite malicious movement that tries to argue that something they call 'wage slavery" is a problem, or that being in a tough situation with a lousy job today is essentially the same as slavery. NO, they are not the same thing. You can find modern-day slaves. People with crappy jobs don't look anything like the slaves, whether historical or modern-day. The people making that false equivalence mostly do so for evil reasons.
Re: (Score:1)
No rights are ever removed by "at will" employment rules. Why are you lying about something so fundamental?
This whole article is about removing the right to a safe workplace by forcing workers to run across busy highways, with the workers stuck between the get fired due to at will employment laws or working in unsafe conditions.
Re: (Score:2)
In most countries there are employment rights such as a) to know why you are fired b) to be able to answer those charges c) to get paid for a notice period if you have done nothing wrong. With at-will legislation, those rights disappear. This isn't even a complex question, that is the whole point of at-will employment laws. As ever, rights are very often about trading off one person's rights against another. The employer gains the right to fire people at will, which can be quite useful to them. What you
You missed my point (Score:2)
Re: (Score:2)
I understood your point completely. It's just absolutely wrong. Someone claiming that argument X looks like argument Y does not mean that the conclusions of those arguments are equivalent.
Let me recast your logic: Single-payer health care means that people don't have to worry about how to pay for medical care. Outlawing medical care means that people don't have to worry about how to pay for medical care. By your logic, because those arguments look the same, single-payer health care is equivalent to outl
Re: (Score:2)
"Lost sale"
"Wage slave"
Interesting how nuanced people can be (or not) when it comes to serving their own needs.
Re: (Score:2)
It's one of the ten slavery myths [youtube.com] used.
Re: Easy to say "don't work for Amazon" (Score:2)
Maybe it's serfdom? The people are tied to the land and must work the nearby or be destitute. "Nobody is forcing them" sort of false choice nonsense. Except the system is engineered against average people and exploited by Amazon and others.
Re: (Score:2)
It's not serfdom, either -- except maybe for people in rural areas, because of the relative sparsity of job opportunities and lack of public transit. However, delivering packages there does not involve crossing busy roads, so those are not the situations that are of concern here.
In a city and even in most suburbs, there are plenty of job opportunities for people who want to work. They don't have to work for Amazon, because there are lots of other employers looking for workers.
Re: (Score:2)
My home town of 200K people isn't exactly small, but public transit was pretty problematic for those living in the poor part of the city. People often took the jobs they could. For many people working unskilled jobs, those were filtered by travel distance and if they could manage the time between two of them. Luckily if you had two jobs and you lost one, you usually weren't immediately homeless and had a few weeks to find another.
They don't have to work for Amazon, because there are lots of other employers looking for workers.
What if all the jobs are the same bullshit? Maybe I was particularly unlucky i
Re: (Score:2)
Good luck building a society where there aren't any below average people in it. It'd be easier to make their lives better than to defeat those mathematics.
Re:Easy to say "don't work for Amazon" (Score:4, Informative)
Sometimes your stupid life is only good as an object lesson to others about how NOT to live.
And sometimes you're an asshole.
Re: (Score:1)
There is a middle road between enabling bad stupidity and throwing people who made a mistake away.
I would argue we have already struck that balance. As an example a lot of people believe for example here in the US we don't have public universal health care! We certainly do! Its called medicaid; but its means tested! We don't let anyone die in the gutter despite what your typical Democratic party member or foreign Marxist agitator believes. We do expect if you have means you come up with some way to pay for
Re: (Score:2)
I don't have any problem with someone who committed murder (or tried to, to the degree of a felony) having that hang over their head the rest of their lives. I think "not killing people" is a fairly obvious bar to behavior that anyone can follow.
OTOH, my disregard for excons DOESN'T mean I accept or condone the felonyization (?) of drug crimes, either. I'd amend your 'within the last 10 years' to 'for a violent crime'.
Headline Erroneous (Score:3, Insightful)
First, the app doesn't MAKE them walk into traffic. It has them stop in a particular location and suggest they make multiple deliveries on foot from that location. Sometimes the app assumes they will illegally cross the road, but they're not required to break the law. Moreover, from the article AND THE SUMMARY:
Alexandra Miller, a spokesperson for Amazon Logistics, denied that Amazon delivery drivers frequently jaywalk across busy intersections and run across high-speed rural highways, and said that if the company identifies data quality issues or defects in its maps, it fixes them promptly.
So, the app makes errors. Users then have to report the errors so that Amazon knows to correct the error.
What is abnormal about that? What's newsworthy?
Yes, the app makes them do it (Score:5, Insightful)
Re:Yes, the app makes them do it (Score:4, Informative)
SAFETY.
"Why didn't you stop here and deliver all these stops from this point?"
'It was unsafe.'
If they push back, YOU push back with getting it in writing. Hint: They won't get it on paper to do something unsafe.
Re:Yes, the app makes them do it (Score:4, Insightful)
And then you will be let go for 'not meeting quota', 'insubordination', and 'appearing to be using drugs while at work'. You won't be let go for refusing to do unsafe things.
Re: (Score:1)
And then you get sued and have to defend your company in front of an administrative judge. Good luck!
Re: (Score:2)
You mean it gets taken to arbitration handled by a company that wants to keep getting the Amazon paycheck?
Re: (Score:1)
No, most equal opportunity and similar commissions aren't actually real courts. If you sue your employer for whatever reason you feel discriminated against, you go to an administrative judge, they generally decide in favor of the employee unless there is sufficient written evidence the claim is invalid.
Re: (Score:2)
Exactly. Enough people pushing back with SAFETY notices being ignored or shot down results in a HUGE class action.
Amazon won't change because of a VICE article. It will change via massive financial litigation and liabilities.
Re: (Score:2)
Re: (Score:2)
They get email reminders about staying on schedule. They're not fired on the spot. Moreover, if they were fired for NOT breaking the law (jaywalking), the class action lawsuit would be MASSIVE and Amazon knows about financial liabilities.
Re: (Score:2)
Alexandra Miller, a spokesperson for Amazon Logistics, denied that Amazon delivery drivers frequently jaywalk across busy intersections and run across high-speed rural highways, and said that if the company identifies data quality issues or defects in its maps, it fixes them promptly.
So, the app makes errors. Users then have to report the errors so that Amazon knows to correct the error.
Heh. She is a spokesperson, so you have to make a baseline adjustment.
If she said "We are looking into this claim", I would assume they might try to improve the recommendations.
But if she says "This never happened. But even if it did, we fix it immediately", I know that's not based on any actual facts.
If the drivers did jaywalk frequently, how would they even know or identify the associated "data quality issue"?
Is anyone surprised? (Score:5, Insightful)
Considering Amazon says their warehouse workers are like industrial athletes [bbc.co.uk] and need to train themselves for the rigors of their daily activity, these drivers just need to keep practicing their Frogger [youtube.com] until they get high score.
Re: (Score:2)
While they're practicing their real-life Frogger skills, based on my recollections of important features in the game I feel the need to query: Could you suggest how they earn extra lives?
Re: (Score:1)
Out of mod points - THIS! Looking for a frogger reference!
No crosswalk (Score:1)
Re: (Score:1)
What about if I'm walking down my street in a country area, and there's no crosswalk or traffic lights on my 'block'? I guess I'm just trapped since I can't walk across the road without a pedestrian crossing! Woe is me.
Re: No crosswalk (Score:2)
most state make the exception that if no crosswalk is visible you may cross when it is safe. though for a busy highway you may be waiting hours for a break in the traffic.
Re: (Score:1)
I’ve seen it in action (Score:4, Insightful)
Stroads are bad. (Score:2)
[T]he routing algorithm designed for its Flex app by Amazon's research scientists often makes [Amazon delivery drivers cross two- or three-lane highways], according to a source with direct knowledge of Amazon's routing algorithm.
A lot of them are STROADS [youtu.be] which are poorly designed roads dangerous not just for delivery persons.
Re: (Score:2)
That was a really interesting video, thanks!
This is the real danger of AI (Score:5, Insightful)
Re: (Score:3)
The concern is not that AI will "take over the world" as part of some fiendish plan to eliminate humans. The danger is that complex optimization algorithms will find solutions that a reasonable human would reject, but because they are "better" solutions, people will follow them anyway.
Its an extension of every time someone on the phone says "the computer won't let me..."
We have chosen to give power to things that are far stupider than we are
Every AI application should have a "wrong solution" button that a human can press to signal a nonsensical result.
A manager may still force you to follow the instructions in that particular instance, but at least if many solutions accumulate the button press, an engineer will be forced to find the common pattern and fix it, without it having to make headlines first.
Re: (Score:3)
Maybe... You need to be really really careful with that sort of feedback because humans are intelligent too - they will game the system.
Its not AI - but as an example I when I was working as an independent contractor I had a few good clients I wanted to keep. As rule you don't generally want to tell your good clients you are not interested in a gig because you run the risk they will assume you are not interested in other future work, and might not shop you for it, or not first.
So if they come to you with a
Murder for profit is the American Way (Score:3, Interesting)
In this case the risk is clearly traffic accidents, whether the driver is in the car or not. In general, independent contractors, who would more accurately be described "free lance indentured servants", are at higher risk, have fewer protections and no company benefits compared to employees.
It's a perfect setup for corporations. All the cost and the risk are at the bottom, all the profit flows to the top, and there is no corporate responsibility. And corporate entities and executives pay a pittance in taxes. For US oligarchs it's better then slavery; they don't have to provide housing, food or any care to their disposable work force and they end up will all the money.
Re: Murder for profit is the American Way (Score:2)
labor theft is how the system works, and we are told repeatedly from an early age that any other economic system is worse than this one. so I guess suck it up and quit complaining, uncle sam knows best.
I assume with a valid parking job? (Score:2)
The other day, I saw an Amazon driver in a left-turn lane at a red jump out and cross three lanes (the cross-street had a green), make a delivery, and get back to their truck after the left-turn arrow had been green for only a few seconds. OK, I don't think they made the green, which I'm sure was happy for everyone behind them.
I admired the driver's chutzpah, though now I have to wonder if it was the routing algorithm!
Too bad this is a solved problem... (Score:2)
by others. Not sure I've ever seen a UPS driver cross the street, I'm seeing AMZN drivers do it regularly. And too often from in front of their vehicles. At least now a significant portion of their vehicles are identified and have a livery - a lot of last year it was a no-name van with a hastily made sign taped to the inside of the windshield. A company this big and flush should not be playing this much catch-up.
Re:Too bad this is a solved problem... (Score:4, Informative)
UPS also uses trucks that are optimized for delivering packages rather than Sprinter vans. Not that there is anything wrong with a Sprinter van, but the UPS trucks are setup such that the driver gets out on the *right* hand side (in the US) so there is less risk of getting hit by traffic.
Not only does the right-hand exit *directly* improve safety but if an AI were monitoring how long things take, getting a package, exiting the vehicle on the right, and the crossing the street will take longer than if the vehicle is parked on the correct side of the street. Therefore this would "push" the AI toward algorithms where the truck always parks on the correct side of the street.
UPS drivers are UPS employees not contractors. UPS had experience delivering packages when they started building the AI. And they may have made this a constraint from the beginning.
Re: (Score:1)
UPS drivers also have to cross the road. This article is just "because Amazon". They don't have to cross a 3-lane in both directions "highway", they have to cross a street where the speed limit is 55 - which is every rural road in America. Sure it's dangerous, then just cross the street with your van and get into the driveway.
Can we ... (Score:3)
What doesn't kill ya... (Score:1)
This is how Dave learned to survive pod bay door problems.
I thought it was just a cliche (Score:1)
https://www.walmart.com/ip/Roa... [walmart.com]
Brilliant! (Score:2)
In order to avoid firing employees and being sued, this is how Amazon eliminates employees who don't have basic horse sense.
Why wouldn't I believe this? (Score:1)
Amazon, the company that doesn't want to provide healthcare, that didn't want to protect its workers in the warehouses from C-19, that admitted their drivers are peeing in bottles because they're so overworked.
Right? But Jeff Bezos is rich, so who cares about the people that make the company run?
I'd love to see the screaming and yelling from the posters critical of the employees if their Amazon Prime packages stopped appearing, if they employees went on strike.
This is one reason why they lost the Jedi contract (Score:1)
Re: (Score:1)