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The Internet Technology

Altice Is Reducing Cable-Internet Upload Speeds To Bring Them 'In Line With Other ISPs' (arstechnica.com) 80

Altice is slashing its cable-Internet upload speeds by up to 86 percent starting on July 12 to bring them "in line with other ISPs." Ars Technica reports: Altice Optimum Online plans that currently have advertised upload speeds of 35Mbps will be reduced to uploads of either 5Mbps, 10Mbps, or 20Mbps, depending on the plan. Altice did not announce any immediate price changes on the plans that are getting upload-speed cuts. The only good news for users is that the change will not affect existing customers as long as they stay on their current service plans, an Altice spokesperson told Ars. But new customers will have to accept the lower upload speeds, and existing customers would have to take the lower upload speeds whenever they upgrade, downgrade, or change service, Altice said.

Altice claimed that its cable network isn't having any trouble offering its current advertised speeds. "Our network continues to perform very well despite the significant data usage increases during the pandemic and the speed tiers we offer," the company said. The upload-speed change is apparently being implemented not to solve any network problem but to match the slower upload speeds offered by other cable ISPs. Altice told Ars that it is changing its cable upload speeds to bring them "in line with other ISPs and aligned with the industry."
Altice listed the upcoming changes in a chart on its website.
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Altice Is Reducing Cable-Internet Upload Speeds To Bring Them 'In Line With Other ISPs'

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  • No, they just figured a way out to charge more money. You want faster UPload speeds? Fork over the $$$
  • This is retarded. "Mercedes is lowering their car reliability to bring it in line with other automakers." If a company has a skill or point of performance that makes them stand out in a positive way from the competition, why on God's green earth would they want to get rid of it? What is this, management by Harrison Bergeron? There's got to be something they are not saying.
    • by youngone ( 975102 ) on Thursday June 24, 2021 @05:20PM (#61518040)
      Mercedes has to compete with other car makers, which is why they need a point of difference.
      ISPs in the US typically don't have any real competition, so they don't need to.
      • by Anonymous Coward on Thursday June 24, 2021 @05:45PM (#61518150)

        Yeah. And the current anit-trust frenzy is carefully worded to only go after goog facebook and amzn. I'd argue ISP monopolies are more onerous.

      • Mercedes has to compete with other car makers, which is why they need a point of difference.

        I'm not sure how this equates, since this move would be akin to Mercedes removing all aerodynamic advantages they've gained from racing F1 over the years in order to 'bring them in line' with other car makers who don't race F1. Who retards their product, in order to compete?

        ISPs in the US typically don't have any real competition, so they don't need to.

        But this is a story specifically about an ISP making a change in order to "align" with other ISPs.

        Just because we call it an "information superhighway" doesn't mean ISPs should collude together and put speed limits on it. Stupid, is st

    • The thing they're not saying is that there's not a single one of their customers who has any other options, and there's absolutely no laws preventing this.

      • I hate to defend an ISP ever, but no current customers are being effected by this change. If they change to a different plan, this will have to be taken into consideration.

        New customers haven't lost anything because they were not customers in the first place. They literally were not signed up for service, so nothing has been lost for them.

        I do agree that ISPs are typically monopolies and have no competition. By the way, the laws that should prevent this from happening are written the exact opposite way beca

        • What sucks is MOST users arent using enough upload for the ISP to even give a shit enough to implement this. Aside from Zoom/Teams/Skype video, most upload for an average user is quite small. And give. The work-from-home climate, and for some, remote learning, why neuter upload speeds if you can spare it? Its not like the ISP is buying 10Gbpsx100Mbps from a tier 1 provider. Their connection is synchronous. So they always have unused upload gicen most customers are d/l centric. Its not like they run a side w
        • by zlives ( 2009072 )

          No customers are being effected by this change yet. When their contract renews it will auto update to new rules, like all other monopolies do.

      • by mysidia ( 191772 )

        Correct. The only thing that can happen is their customers can complain to their local franchising authority that oversees the cable company's monopoly in their area. Although it would take some serious number of people complaining, most likely, for anything to change.

    • (I'm sure they've actually taken money under the table to do this on behalf of their competition. There is actually laws against that but it is almost impossible to get caught doing it unless one of your own executives spills the beans in public.)

      • You think that's it? Who does the bulk (in bytes) of uploading on consumer internet? From a degradation in *upload* speeds ... cui bono?
        • I could speculate but it wouldn't help my credibility. Just know that some people see any stifling of free communication or business to be a end goal in and of itself, even if it ultimately means paying someone else more than the market value of something you don't have, not to show you up by selling theirs.

        • You think that's it? Who does the bulk (in bytes) of uploading on consumer internet? From a degradation in *upload* speeds ... cui bono?

          Media companies who hate file sharing?

          Other ISPs who donâ(TM)t want people to question their low offerings, even if they serve other markets?

    • by ELCouz ( 1338259 )
      What made you think Mercedes were reliable in the first place?
      • I know, I looked it up. According to usa today, lexus is number 1. https://www.usatoday.com/story... [usatoday.com] Benz is 21st, one below mitsu, and that did surprise me. I always considered mitsu on the bottom of the pile.
      • For most, the answer is the superiority of the autobahn for handling high speeds which allegedly led MB to overbuild the cooling systems in their vehicles for sustained hard-condition driving.

        Unfortunately, there are always tradeoffs and any performance car owner will tell you there's a lot of situations where high spec vehicles are less reliable or require more stringent maintenance; this is particularly true if the vehicle isn't regularly pushed, many performance engines suffer higher blow-by for example.

    • by mysidia ( 191772 )

      If a company has a skill or point of performance that makes them stand out in a positive way from the competition, why on God's green earth would they want to get rid of it?

      Their business is Not in competition... A natural monopoly exists for cable generally more than one provider will not serve an area, and typically other options such as DSL are slow -- Most consumers have 0
      realistic alternatives to their main cable provider, And this move kind of Re-Inforces and proves it.

    • by Algan ( 20532 )

      Because in many places they have no wired competition. I live in such a place. The moment Verizon decides to pull their heads out of their asses and extend Fios over to my street, I'll drop optimum so fast it'll dig a crater in the asphalt.

  • I am not their customer.
  • by Thelasko ( 1196535 ) on Thursday June 24, 2021 @05:22PM (#61518044) Journal
    ...from our HR department.

    "We're reducing the size of the standard cubicle to be in line with our competitors"
    "We're raising health insurance premiums to be in line with our competitors"
    "We're getting rid of the coffee maker in the break room to be in line with our competitors"
    "We're setting the thermostat to 60 degrees in the winter to be in line with our competitors."

    I might as well go to the competitors then, since everything will be the same.
  • Look at that, free market competition working in favor of the consumer yet again.

    Reminds me of the good old days of roughly 15 years ago when all the cell providers managed to increase their price from $0.10 per SMS to $0.25 in lock step.

    • Speaking of that, what eventually led to all cell carriers to start unlimited free texts even in basic plans? (Honest question.)
  • is 1Gbps so obviously they are moving in the wrong direction.

  • I'm not familiar with cable tech, but I would naively assume that the less bandwidth you dedicate to upload, the more will be available to download on the same coax So it would let them increase download speeds down the line?

    I'm not familiar with how bandwidth gets priced for a cable ISP by its upstream.. But in my small corner of the world, a miniscule fibre ISP basically has stupid amounts of free upload bandwidth, where 'free' means both capacity and cost..

    • by Average ( 648 ) on Thursday June 24, 2021 @07:51PM (#61518494)

      From a technical perspective: only in theory are they interchangeable. In the typical urban cable system, there are thousands and thousands of physical devices that amplify signals. In the US in most of them (because of standards from the early 1970s... and honestly the late 1940s) below ~42 MHz signals get amplified toward the company office (or a remote fiber-fed node), above ~50 MHz they get amplified toward the users. So, yeah, if they wanted to replace every one of those diplexers to increase upstream bandwidth, they would inevitably eat a little of the possible downstream (which could be some traditional cable TV channels) to do it. In reality, it's not the lack of frequency space that is stopping cable companies from moving that split higher, it's the cost/benefit of actually rolling trucks to do it.

  • I've paid between $40 and $50/mo for 100/100 symmetrical FiOS in NYC for the past 4-5 years. I'd have thought that symmetrical service would be relatively common in the US at this point.
    • by mishehu ( 712452 )
      I'm 8 miles away from the center of the nearest suburb, and I have exactly 2 choices of internet at all... Cellular LTE and RFC2549 (sorry, geostationary satellite is about as latent as rfc2549, and rfc2549 is cheaper - it works for seed.) I'm stuck waiting for Starlink service.
    • I'd have thought that symmetrical service would be relatively common in the US at this point.

      Nowhere I've ever lived has had symmetrical service of any kind outside of dialup (slow, but equally slow in both directions) until a couple months ago. My local Cable ISP is shitting its bits now that they have real competition via municipal fiber. They're going to have to change to fiber for Internet, drop the caps, and offer symmetrical Gig, or they're going to be driven out of the Internet business.

      I, for one, will shed no tears if the phone company and the Cable company fold up shop. When I canceled my

  • I remember the good old days when you offered a better service for the same price and people would then buy your product.

    Apparently that doesn't work anymore.

    The other distinct possibility is that there never was such a thing as the good old days.

    • It doesn't work when there are vertical monopolies or duopolies backed by local/state governments.

  • by Ecuador ( 740021 ) on Thursday June 24, 2021 @05:40PM (#61518124) Homepage

    I lived in NY for most of the 00's and had never heard of this "Altice". Googling it, turns out they actually bought Cablevision a few years ago. I actually had Cablevision Optimum Online service back in 2003 - it covered most of Long Island. It was a 10Mbps/1Mbps service that was several times faster than other cable or DSL companies in the State. In fact, when I moved to NYC 2-3 years later, the best I could get was Time Warner's "RoadRunner" Cable, which gave me about 4/0.5, or a Verizon ADSL at a bit slower down, so I missed Optimum Online.
    Sad to see the new owner of the Optimum Online service changing strategy from offering far faster speeds, comparable to European etc standards, to "matching competitors" with dismal upstream. And their tiers don't make much sense to me, they start at 100/5, which is ridiculously asymmetric, I would say 100Mbps down for residential already covers most possible uses, yet 5Mbps up is quite lousy if you do any kind of media uploads... Unless that's exactly what they figured out, i.e. most people would stay at the low tier when it was 100/35, as you rarely need more downstream, while now the low tier has a serious deficit. However that cannot be the whole story, as their previous max tier was 940/50, which now becomes 940/35. So you can no longer get 50 upstream even if you are willing to pay for it.

    • Not surprising coming from Altice. Altice is controlled by Patrick Drahi who is notoriously famous for nasty business practices. He doesn't give crap about his reputation, his only goal being to maximize profit. His innovation is about business practices, tax evasion, and screwing up customers. Funny part being that Altice started by buying Numericable which is the equivalent of Comcast in France, and ended up with the same kind of bad reputation as Comcast in the US.

      Now in France (and even Europe at this

  • You bought our service because we offered great upload speeds and our competitors didn't. Your account is very important to us. Well guess what! Now that you are connected to us and have paid all of the equipment deposits, we have decided to bring our service into line with our competitors and make it as crappy as everyone else's. Have a nice day. We look forward to keeping you as our customer.

  • So, I live in Altice country, but we're lucky in that there are a handful of competitors. Verizon has FiOS in the area, and we're moving a lot of clients at work to FiOS explicitly because even 50Mbits/sec is problematically slow for upload throughput (Veeam backups to Wasabi for servers with 1TB of storage can take in excess of a weekend when doing active fulls), whereas the lowest tier FiOS has available is 300D/300U...so FiOS isn't it.

    If you go to the NYC area, you've got Spectrum, formerly Time Warner.

    • I'm on Spectrum in Michigan and I'm getting 100 down / 10 up.
      It's better than it used to be at 50 down / 5 up though.
  • Marketing for the win
  • by chuckugly ( 2030942 ) on Thursday June 24, 2021 @06:24PM (#61518266)

    Here in tiny town population 17K, way out west, the local ISP is serving up 1000/250 for $90 a month. Maybe I'm paying too much but it seemed OK to me.

    • What technology? When I used to live in a very rural area, there was no fiber service. Cable or DSL. Reuse of existing infrastructure. Probably the equipment was second-hand stuff that was retired from more major metropolitan areas. But I considered that a fair trade-off for my peaceful lifestyle.
      • This is fiber - they are running fiber all over the place. The local cable outfit (Spectrum) keeps sending offers but I'm pretty happy.

        Maybe it's the fact that we have some competition that's driving the level of service. I'm not sure.

  • by Required Snark ( 1702878 ) on Thursday June 24, 2021 @06:46PM (#61518324)
    Isn't it wonderful to live in a country where the free market and unencumbered capitalism produce the lowest cost and best service in the world!
    • Sarcasm noted, but telecommunications and Internet service are so heavily subsidized by government in the United States that you can hardly consider most broadband markets to be free or unencumbered.

  • .. if they will be replacing their CEO with a thieving moron. Just to bring themselves in line with the other ISPs.

  • We're starting to get XGS-PON in NZ.. 8Gbps symmetric...

    https://hyperfibre.co.nz/hyperfibre-options/home [hyperfibre.co.nz]

    This isn't just some far fetched stuff, you can order it today.
    Your telco system is broken, USA.

  • The race to the bottom has commenced.
    Musk will be glad to hear it.

  • In 2 years ther majority of rural ISP will be made irrelevant because of Starlink (and other low delay/high bandwidhth constellations). It inevitable. News like this is just the deathrattle of a dead industry trying to salve their upfront investment. Everyone knows it.
  • "bring in line with other ISPs"

    Wow. This is one of the stupidest things I've ever read in my life.

    How about telling the real reason, that their upstream provider monstered them with threats if they didn't throttle upload speeds?

      At least they would've gotten some sympathy instead of revulsion tward themselves.

     

  • On the face of it, that's infuriating.

Some people manage by the book, even though they don't know who wrote the book or even what book.

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