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The Internet Cloud

Amazon To Remove More Content That Violates Rules From Cloud Service (reuters.com) 187

An anonymous reader quotes a report from Reuters: Amazon.com plans to take a more proactive approach to determine what types of content violate its cloud service policies, such as rules against promoting violence, and enforce its removal, according to two sources, a move likely to renew debate about how much power tech companies should have to restrict free speech. Over the coming months, Amazon will hire a small group of people in its Amazon Web Services (AWS) division to develop expertise and work with outside researchers to monitor for future threats, one of the sources familiar with the matter said. It could turn Amazon, the leading cloud service provider worldwide with 40% market share according to research firm Gartner, into one of the world's most powerful arbiters of content allowed on the internet, experts say.

AWS already prohibits its services from being used in a variety of ways, such as illegal or fraudulent activity, to incite or threaten violence or promote child sexual exploitation and abuse, according to its acceptable use policy. Amazon first requests customers remove content violating its policies or have a system to moderate content. If Amazon cannot reach an acceptable agreement with the customer, it may take down the website. Amazon aims to develop an approach toward content issues that it and other cloud providers are more frequently confronting, such as determining when misinformation on a company's website reaches a scale that requires AWS action, the source said. The new team within AWS does not plan to sift through the vast amounts of content that companies host on the cloud, but will aim to get ahead of future threats, such as emerging extremist groups whose content could make it onto the AWS cloud, the source added.

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Amazon To Remove More Content That Violates Rules From Cloud Service

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  • by Rosco P. Coltrane ( 209368 ) on Thursday September 02, 2021 @11:06PM (#61758561)

    Why do these companies take it upon themselves to police the content they host? Today they censor terrorism, call to violence, etc. Tomorrow they'll take down sites promoting abortion, furry porn or political speech they don't like. This is a slippery slope.

    And no, the "private network, private rules" don't apply: those companies have grown so massive that there are fewer and fewer alternatives for censored voices to be heard online. They may not like it, but they are now a public forum, and as such they should not get to decide what is said or not said on the public forum. The law should. It's high time cloud companies be reclassified as common carriers.

    • by Somervillain ( 4719341 ) on Thursday September 02, 2021 @11:37PM (#61758607)

      Why do these companies take it upon themselves to police the content they host? Today they censor terrorism, call to violence, etc. Tomorrow they'll take down sites promoting abortion, furry porn or political speech they don't like. This is a slippery slope.

      And no, the "private network, private rules" don't apply: those companies have grown so massive that there are fewer and fewer alternatives for censored voices to be heard online. They may not like it, but they are now a public forum, and as such they should not get to decide what is said or not said on the public forum. The law should. It's high time cloud companies be reclassified as common carriers.

      It's really not slippery at all. Amazon doesn't care about red or blue, only green. Terrorism and violence are bad. I'm not sure why that's controversial to you. If you hang out with groups constantly skirting the boundaries of terrorism and violence, then you really should consider the company you keep.

      However, the logic is simple. There's really no slippery slope. You're either good for business or you're not. No one you complain about is a government agency. None of them are a charity. They do what makes them money, and perhaps you're bad for business. It's like all those parties you probably don't get invited to. People invite people to parties they want to be around. If you're an asshole who can do nothing but make up imaginary rants about liberals, then no one wants to be around you...at a party or online. Even if they agree with you, the constant alarm and "sky is falling" rhetoric is a downer, it's tiring. Even if I agreed with someone 100%, I would avoid them if all they did was rant about politics. I liked facebook when it was vacation, pet, and baby photos of friends. Now, having grown up in a red, rural county in the midwest, half my feed during the election was pretty toxic posts from distant lonely relative and losers I went to high school with spewing toxic racist, sexist rants...and not even borderline stuff woke folks whine about...unambiguous racism and maliciously hateful sexism...stuff I guarantee most conservatives would say is just too far.

      As a customer, I'm not fond of terrorism or threats of violence or simple things like rampant racism or completely baseless lies about election fraud or vaccines. It's bad for business. It makes social media not fun and thus I never go on unless I have to. ...and that sucks...because it has lots of good uses for community organizations, playgroups for my kids, neighborhood stuff, etc. While AWS is not social media, they're linked to a business I have alternatives to. If Amazon developed a reputation for running a platform for right wing terrorists, everyone left of Ben Shapiro would make less purchases there. As it is, I can barely stand the site and mostly shop at his competitors. They have real money to lose.

      Jeff Bezos doesn't care about your beliefs or mine. He doesn't care about Red or Blue state issues. His love is running a sub-par movie studio, and flying in penis rockets. If you're running afoul of censors, it's because the majority find your views repellent and your bad for business. Just like no one invites the biggest asshole they know to their party, AWS kicks off those who ruin the party. There's no fairness, nor no need. Let a business run themselves like a rational business. Let them figure out what makes money and what doesn't. Sorry, right wing terrorism and hate platforms are not profitable. It may be your passion, but most of us find it gross and we want to be off whatever platform people routinely wish death to AOC, Tlaib, Omar, or Pelosi on. Money talks, nothing more, nothing less.

      • by phantomfive ( 622387 ) on Friday September 03, 2021 @01:39AM (#61758777) Journal

        Jeff Bezos doesn't care about your beliefs or mine. He doesn't care about Red or Blue state issues.

        You really think Jeff Bezos doesn't care about political parties?

        • Only so far as it made him money. The goal of amazon is to make money. You only take sides if it helps you make money. That is what people who cry about this don't seem to understand. They looked at the numbers and decided it was in their best monetary interests to do this. There's no board meeting where they are like "How can I stick it to the republicans?".

      • > No one you complain about is a government agency.

        According to what we've been seeing about Russian trolls interfering in US elections, some of the worst traffic is indeed from government agencies.

      • by dddux ( 3656447 )

        I'm going to pose a little question to you, but first a disclaimer: I don't do that nor I wish to, what I'm going to ask you. ;)

        Tell me... do you know how many people around the world is this second spewing toxic racist, sexist rants around the world without you even knowing? Does that bother you? What I'm trying to point out is all this looking for something to complain about, proactively, We in Europe just mind our own business... or that's what I'd like to think, at least.

        Good post. I'm not trying to put

        • Tell me... do you know how many people around the world is this second spewing toxic racist, sexist rants around the world without you even knowing? Does that bother you? What I'm trying to point out is all this looking for something to complain about, proactively, We in Europe just mind our own business... or that's what I'd like to think, at least.

          When it's being pushed into my feed because I had to log in to facebook to get to the page for my kid's school event, it is my business. Or, more precisely, it is a cause for me to not give business to a website I used to enjoy long ago. AWS has many competitors, most of which undercut them on cost and a few can match their scale.

          Parler and other platforms that have tolerated people using their platform to plan a violent attack create a risk for big, profitable companies, like CocaCola or BMW. If I we

    • Re: (Score:2, Insightful)

      I agree with you and I have for the last 20-someodd years, ever since corporations started to dominate discussion on things like USENET. (And yes, there was a HORRIBLE problem on USENET with spam and other crap, but we could have come up with solutions for that.) Amazon, Facebook, Google, and Twitter, to name just four, have grown so powerful that they can literally define the human condition and political thought by censoring and promoting various things. They are private corporations and I respect that. I
      • Amazon, Facebook, Google, and Twitter, to name just four, have grown so powerful that they can literally define the human condition and political thought by censoring and promoting various things.

        This is no different than when I grew up with only 5 TV stations (NBC, CBS, ABC, PBS, and an independent). It only *seems* that they are in control.

    • by shanen ( 462549 )

      I hate to say anything that can be construed as a defense of Amazon, but I think they did crack down on the spammers recently. Don't see that it did any good, since the same scamming spammers appear to have moved over to Facebook, but at least I feel like I have to give Amazon some credit for trying. The old E for effort? (Unless the scammers moved their spam because they got "better terms" from Facebook. (I'm quite convinced the big data companies must be getting some profit to continue supporting the emai

    • by Hey_Jude_Jesus ( 3442653 ) on Friday September 03, 2021 @12:39AM (#61758711)
      Yes, just like the phone company and utility company let the assholes have the services they need just like everyone else. If you don't like it then you can not visit the people you disagree with web sites or block them on social media. It is about stopping the corporations from controlling speech. Today the Democratic party agrees with stopping conservative speech, but tomorrow the corporations could block liberal and democratic speech.
      • It should be their right to block liberal speech if they decide that is a message they do not want to carry. AWS is not a utility and was not paid for with public tax dollars like a utility. Their costs are not limited by the government and I'm fairly sure no one on earth thinks you NEED a cloud service provider. The limits on corporate speech are no different than personal speech in that they should only be restricted when it is needed for the public good. I simply can't see how AWS, facebook, or twitter i

        • It should be their right to block liberal speech if they decide that is a message they do not want to carry...I simply can't see how AWS, facebook, or twitter is NEEDED for the public good.

          The problem is that if everyone in the stack gets the same ability to block speech they don't like, there's no ability to publish on the internet.

          AWS wants to prevent a particular speech. And, so do Facebook and Twitter. No problem. Use different hosting.
          DigitalOcean says "not on our VPS". GoDaddy says "Not on our shared hosting." Google says "Not in our index".

          So, we've got to self-host. Okay, that's fine.
          Cloudflare says "Not with our CDN". HiVelocity says "not in our datacenter". The Apache Foundation say

          • You said:

            AWS wants to prevent a particular speech. And, so do Facebook and Twitter. No problem. Use different hosting.
            DigitalOcean says "not on our VPS". GoDaddy says "Not on our shared hosting." Google says "Not in our index".

            So, we've got to self-host. Okay, that's fine.
            Cloudflare says "Not with our CDN". HiVelocity says "not in our datacenter". The Apache Foundation says "not with our web server". Dell says "Not on our Poweredge servers". Fortigate says "Not with our firewalls". Level3 and Comcast say "n


            • You said:

              And Digital Ocean and GoDaddy and every webbhost all agree

              It's bonkers really. This asshole is too lazy to type "first amendment webhost" into google and find Dreamhost. It's like he believes his free speech is being infringed because he's too lazy and stupid to speak.

    • The problem isn't that Amazon is censoring (although that is bad). The real problem is there aren't many alternatives. We shouldn't all conglomerate on one or three major providers of a service, although it's understandable why we do (you'd have to be insane to commit yourself to Oracle's cloud).

    • Amazon has to - they can be held responsible for obnoxious content on their machines. It doesn't matter that someone else put it there - it is on their machines and the nanny state can go after them for illegal content. There are many types of illegal content and it varies from country to country.
    • by AmiMoJo ( 196126 )

      And no, the "private network, private rules" don't apply: those companies have grown so massive that there are fewer and fewer alternatives for censored voices to be heard online.

      This is nonsense. There are thousands of hosting companies out there, Amazon is hardly the only option here.

      Sites like 8chan and The Daily Stormer are still up, clearly it's far from impossible to find hosting for even the most extreme and illegal content. On top of that you have the dark web.

    • They're committing a balancing act, to avoid liability and avoid losing customers for hosting such content. Balancing on that slippery slope is very dangerous indeed, and dangerous to the bottom line with potential lawsuits and cancel culture threatening your business.

    • Comment removed based on user account deletion
    • by leonbev ( 111395 )

      Yeah, this is yet another reminder that "the cloud" is really just someone else's computer.

      If you're hosting any material that could be considered even remotely controversial to liberal minded people like Jeff Bezos, you're better off self-hosting it.

      • And Slashdot is "someone else's computer". At some point one realizes the silliness of supposedly such sage advice, because no matter how much "build your own" you'll eventually have to touch "someone else" for what you're offering to be any use. And at that point they can exert all the control the law allows and we're right back were we started. Complaining that society doesn't allow us to do whatever we want.

    • And no, the "private network, private rules" don't apply: those companies have grown so massive that there are fewer and fewer alternatives for censored voices to be heard online. They may not like it, but they are now a public forum, and as such they should not get to decide what is said or not said on the public forum. The law should. It's high time cloud companies be reclassified as common carriers.

      Well, you're going to get a big pushback on that.

      The problem with especially this case, is there is nothing prohibiting people from storing files on their own computer, or moving them to another cloud service, or even creating their own cloud.

      I can create a cloud service easily, and the idea that in doing so, I am now a public utility or forum is just messed up.

      There are many places where you can go to tell people that oral spermacide cures Covid-19, or that Hillary Clinton runs Pizzagate, or to org

      • Well, you're going to get a big pushback on that.

        Immaterial. If they want to host others' files, they will have to agree to not discriminate against legal content. Otherwise, they keep only their own their content. We have no problem passing all sorts of laws requiring other businesses to not discriminate. Hospitals must treat the indigent. You cannot refuse to sell your house to a black couple. Colorado can bankrupt businesses with fines for refusing to bake gay wedding cakes. Telephone companies must provide service irrespective of your politics.

    • And no, the "private network, private rules" don't apply: those companies have grown so massive that there are fewer and fewer alternatives for censored voices to be heard online.

      Does Slashdot count as an "alternative"? Does moderation count as "policing"? In what universe has a society never exerted it's influence on it's members? Seems the "freedom" crowd lives in a world that never existed.

    • Why do these companies take it upon themselves to police the content they host?

      Because the world is not better when every public service turns into Voat or 4chan.

      And no, the "private network, private rules" don't apply: those companies have grown so massive that there are fewer and fewer alternatives for censored voices to be heard online.

      Yes they do. Size isn't part of the definition of being private. And if you think that *they* can censor you online then you frankly have no understanding of how the internet works. You know the internet full of child pornography, endless media piracy, fraud, scams, people selling drugs and illegal services, all of which people with far more power than Amazon or Google have ever had have tried to "censor".

  • by SuperKendall ( 25149 ) on Thursday September 02, 2021 @11:17PM (#61758583)

    Once Amazon pulled this on one person, it was inevitable it would extend to more accounts - there is no way I'd risk any content on an Amazon platform at this point, because over time the expanse of the content they are willing to pull will creep outward as more and more content becomes ideologically impure enough it cannot be allowed to be seen.

    • the content they are willing to pull will creep outward as more and more content becomes ideologically impure enough it cannot be allowed to be seen.

      They only care about money. They don't care about your views or mine. I guess your buddies are a bad business decision.

      Many companies with left leaning boards advertise on Fox News. They pull their ads when there's outcry over calling schools shootings false flag operations and saying grieving parents are crisis actors...or whatever heinous thing flies on Fox news...then slowly the put them right back on. Why? The companies think it's good for business. Fox News has found a way to be good for busin

    • Not just Amazon; I wouldn't risk content on any platform: If I post something that I value and would mind losing, I always keep a local copy. If it disappears, I can revive it elsewhere. E.g. Pinterest arbitrarily took down boards of mine; I no longer use Pinterest. Google+ is gone, tumblr I refuse to use...but I've lost nothing, I've moved my content to other sites. (And I still keep the local copies!)
    • by AmiMoJo ( 196126 )

      This has always been the case.

      Back in the day webspace first came from universities for most people, and maybe their employer. Then as consumer internet access took off ISPs offered it, and then services like Geocities made it easier to build pages. All along people were reliant on others to host their content.

      Nowadays it's much easier to host your own stuff, to rent a VPS or put your own hardware in some datacentre. There are also service providers who either don't care or who specialize in hosting controv

    • there is no way I'd risk any content on an Amazon platform at this point

      Oh? Are you that concerned that you yourself may actually be an abusive shit? The rules are quite clear. You're not "risking" anything unless you are saying outright that you intend to break them.

      Rather than try and find someone who suits your world view, why not develop your infrastructure in a way that makes it transferable. Amazon offers this, as does any cloud provider.

  • by davide marney ( 231845 ) on Thursday September 02, 2021 @11:33PM (#61758601) Journal

    There's absolutely nothing wrong with suppressing information. We all do it each and every waking moment, when we decide what to pay attention to throughout our day.

    The difference between good and bad censorship is who gets to decide what information is suppressed. If we do it to ourselves, it's always good. If someone else does it for us, it can be good if we know about it and consent to it, but it will always -- always! -- be bad if we're censored without being told.

    Censorship of spam, for example, is good. We know about it, we ask for it, we consent to it. Also, we can review it, and tune the filter when it makes a false positive.

    Censorship of information, especially opinions, without our knowledge or consent is never good.

    Note how all the people who champion suppressing opinions in the name of not hurting others are just blindly assuming that their version of the information is "the" correct one. But the truth is not a simple thing. It is rarely, if ever, found solely in one person's point of view. You may be thinking you're not hurting someone with your censorship, but you certainly and easily could be.

    • The necessity of information censorship is a function of education. The more educated a countries citizens are the less there is a need for citizenship.

      If you let a story that drinking bleach will cure AIDS in a country like Africa, you might be surprised how many people die from drinking bleach. Since a governments responsibility is to its people, then the responsibility is to suppress this story, though in fairness a better approach may be acknowledging such a myth.

      Likewise there is telling the whole trut

      • The necessity of information censorship is a function of education. The more educated a countries citizens are the less there is a need for citizenship.

        Assuming you meant "censorship":

        Yep. This.

        eg. Let's take an informal vote on whether this (randomly chosen) web site should be kicked off the 'net or not:

        https://explore.globalhealing.... [globalhealing.com]

        Let's hear the arguments for allowing that web site to exist...?

        • I vote yes.

          But mostly because I think that the gene pool is in dire need of a good gulp of chlorine, and the best way to do that is to make the dimwits drink it themselves.

      • 'I live in China"
        Found the authoritarian dickweasel.

        • If you believe that everyone in a country conforms to a stereotype that you made up yourself, you may not like what likeminded people think of people saying "I live in the USA".

    • it will always -- always! -- be bad if we're censored without being told.

      Not true. Some ideas are wrong and detrimental to the world.

      Not everybody is capable of making informed decisions so it's better if the ideas don't get free airtime.

      I'm not even aiming at the ignorant masses when I say that, eg. there's lots of people who decide where the tax dollars go who need to have a few ideas censored without them ever being told.

    • by sinij ( 911942 )

      There's absolutely nothing wrong with suppressing information. We all do it each and every waking moment, when we decide what to pay attention to throughout our day.

      As individual decision - absolutely. Now, when YOU start suppressing information OTHERS get to see you are exercising power over them. Even if benevolent, it is still a dictatorship.

    • Censorship of spam, for example, is good. We know about it, we ask for it, we consent to it. Also, we can review it, and tune the filter when it makes a false positive.

      Censorship of information, especially opinions, without our knowledge or consent is never good.

      My opinion is that you should really be looking into and using COVID-ese. The revolutionary new drug that I have no (official) connection with that will definitely completely eliminate this pandemic if you would just push for FDA approval of on our behalf and either buy at the low price of $100 USD per dose or push for insurance companies to cover. Please note, this is not spam. It is information and opinion. You therefore may not censor it.

      Absolutism is fun!

    • Note how all the people who champion suppressing opinions in the name of not hurting others are just blindly assuming that their version of the information is "the" correct one.

      I'm like at least 80% sure my opinion that I shouldn't be murdered is the correct one, so I'll happily adhere to it blindly.

  • So when can we see the SquareSpace for alt-speech?

    If SquareSpace was available when Anne Frank was alive, could there have been a JewTracker website for individuals to report Jews and/or people who were helping to hide people who were suspected to be Jewish?

    I mean it's all for the free market, right? Or should there be limits set?

  • It would be nice if people could get their heads around the *fact* that if/when a privately or publicly held company removes user contentfor any reasonit does *not* violate the first amendment. Period.
    It is very simple: the first amendment applies it *government* actions restricting free speech.
    Anyone who argues that Amazon, Facebook, Twitter, etc are violating their first amendment rights is being willfully ignorantand it’s pretty much a red flag that the rest of their rant is likely dubiously ground

  • You're either a neutral service provider (e.g. Telephone, internet, hosting, etc. ) Or you're an editor. Having it both ways is a problem. You can't have the protections of the first if you behave like the latter. (i.e.) If you're going to edit or restrict, then you're responsible for ALL content hosted, and should be able to be sued directly.
    • You're either a neutral service provider (e.g. Telephone, internet, hosting, etc. ) Or you're an editor. Having it both ways is a problem.

      No it's not. No newspaper or TV station in the world gives up the right to censor posts from the public just because they paid a journalist to write a story and paid an editor to edit that story. Being both is incredibly common, easily understood, and functioning exactly as desired.

      You are setting up a false dichotomy. Stop wasting your time and ours with your muddy thinking.

  • Biden made a call and Amazon cut off Wikileaks hosting.

    So this is about controlling information. Nothing more. Nothing less.

  • When you rely on the cloud, somebody else is in charge of your data, and what happens to it is subject to the current popular political narrative.

    I feel real sorry for those being born today, because likely everything will be forced to be on the cloud, local storage of anything will be outlawed (p1RaCy!, "think of the children", OMG! Terrorism!...and all that rot). Even better, these kids will live their entire lives in a nanny state, with people always watching them and telling them what to do, all the tim

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