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Facebook Politics

Facebook Accused of Tolerating Dangerous and Criminal Behavior to Preserve Profitability (fortune.com) 196

A new whistleblower affidavit submitted by a former Facebook employee "alleges that the company prizes growth and profits over combating hate speech, misinformation and other threats to the public," reports the Washington Post: The SEC affidavit goes on to allege that Facebook officials routinely undermined efforts to fight misinformation, hate speech and other problematic content out of fear of angering then-President Donald Trump and his political allies, or out of concern about potentially dampening the user growth key to Facebook's multi-billion-dollar profits...

Friday's filing is the latest in a series since 2017 spearheaded by former journalist Gretchen Peters and a group she leads, the Alliance to Counter Crime Online. Taken together, the filings argue that Facebook has failed to adequately address dangerous and criminal behavior on its platforms, including Instagram, WhatsApp and Messenger... "Zuckerberg and other Facebook executives repeatedly claimed high rates of success in restricting illicit and toxic content — to lawmakers, regulators and investors — when in fact they knew the firm could not remove this content and remain profitable," Peters said in a statement.

Friday's filing, which was accompanied by a second affidavit from Peters based on interviews she conducted with other former company employees, argues that top leaders at Facebook, including chief executive Mark Zuckerberg and Chief Operating Officer Sheryl Sandberg, are aware of the severity of problems within the company but have failed to report them in SEC filings available to investors... Section 230 of the Communications Decency Act, which some lawmakers are pushing to reform, gives broad immunity to Internet companies for content that users post on their platforms. That is a barrier to some kinds of legal scrutiny but not necessarily to an investigation by the SEC, which has wide-ranging enforcement powers.

There appears to be a convenient case study available. Facebook "had set up safeguards that were aimed at combating misinformation and other forms of platform abuse" in the run-up to America's 2020 election, "but it dismantled many of them by mid-December," Bloomberg reported Friday, citing a new package of redacted documents provided to Congress by whistleblower Frances Haugen.

And in addition, "In early December, Facebook disbanded a 300-person squad known as Civic Integrity, which had the job of monitoring misuse of the platform around elections... even as efforts to delegitimize the election intensified." Meanwhile, Stop the Steal groups were "amplifying and normalizing misinformation and violent hate in a way that delegitimized a free and fair election," Facebook's internal analysis concluded.
But there's more in that company after-action report, adds the Washington Post: The documents also provide ample support that the company's internal research over several years had identified ways to diminish the spread of political polarization, conspiracy theories and incitements to violence but that in many instances, executives had declined to implement those steps...

The documents and interviews with former employees make clear that Facebook has deep, highly precise knowledge about how its users are affected by what appears on its sites. Facebook relentlessly measures an astonishing array of data points, including the frequency, reach and sources of falsehoods and hateful content and often implements measures to suppress both. The company exhaustively studies potential policy changes for their impacts on user growth and other factors key to corporate profits, such as engagement, the extent of sharing and other reactions.

The article adds that at Facebook, even the public relations and political impacts "are carefully weighed — to the point that potentially flattering and unflattering news headlines about the company are sketched out for review."
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Facebook Accused of Tolerating Dangerous and Criminal Behavior to Preserve Profitability

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  • This just in... (Score:5, Insightful)

    by vemene ( 466110 ) on Saturday October 23, 2021 @09:48AM (#61920061)

    "Facebook is a corporation; acts like it."

    I'm shocked. Shocked!

    • Re:This just in... (Score:5, Insightful)

      by timeOday ( 582209 ) on Saturday October 23, 2021 @10:01AM (#61920085)
      How would you like them to act? Stringent censorship?

      This whole "Facebook BAD!" meme was started by Republicans who were angry about being censored, then Democrats piled on for the opposite reason, to blame Facebook for not censoring Republicans hard enough (like this story). This gives everybody somewhat of a feeling of being united ("Facebook BAD!") but not really since they would never agree about what to do.

      Also, not one of the news outlets running this story over and over has a solution - as in, hosting a comment section where people from "both sides" interact meaningfully and everybody is nice and everything stated is truthful and nobody ever gets disingenuous or hyperbolic.

      • Re:This just in... (Score:5, Informative)

        by Moryath ( 553296 ) on Saturday October 23, 2021 @11:35AM (#61920249)
        Sorry but the facts are the facts. Facebook deliberately bent over backwards to let white-supremacist and violent conservatives break the rules [techdirt.com] time and again.
        • Re: (Score:3, Insightful)

          100% true.

          Their own internal documents show that right-wing views and groups were deliberately promoted, and when complaints came in they were given the kid-glove treatment over and over again.

          That also goes for many of the other whacko groups, e.g. QAnon, anti-vaxx, disaster deniers (ala Sandy Hook), Proud Boys, Patriot Front, and so on.

          They bring in the clicks and that's literally all that matters to them.

      • How would you like them to act? Stringent censorship?

        No. Why would you think that? Are you suggesting the only possible options are strict censorship or do nothing?

        My preferred solution is simple. Hold Facebook responsible for their own actions, but not anyone else's actions. If someone posts inflammatory lies, I hold that person responsible. If Facebook knowingly creates an algorithm that amplifies inflammatory lies because it's good for profits, I hold Facebook responsible. That's a classic instance of editorial control. We've always held publication

    • Yep. I have reported TONS of scammers, identity thieves, ACTUAL thieves, etc. and have been told "this doesn't violate our community standards"...but let one of my friends tell one of their friends something that the censors don't like and they'll have a 30 day ban in a a heartbeat.

    • This is BS. "Stop the steal" type posts are POLITICAL. As many suspected, this latest censorship campaign is yet another attempt to use social media to silence political opponents, this time under the guise that they are "violent".

      Bogus. Call these frauds out for what they are.

      • by Darinbob ( 1142669 ) on Saturday October 23, 2021 @03:45PM (#61920745)

        Stop the steal is not political, it is a conspiracy theory by a group of morons. They are actively trying to subvert a legal and fair election. If you're on their side of the political aisle and dare to admit the truth then you get censored by them, they don't care about politics they only care that you believe in their fantasies.

        • Stop the steal is not political, it is a conspiracy theory by a group of morons. They are actively trying to subvert a legal and fair election. If you're on their side of the political aisle and dare to admit the truth then you get censored by them, they don't care about politics they only care that you believe in their fantasies.

          A conspiracy theory by any group can be political. Your statement is like saying "apple is not a fruit, it grows on a tree". The first part of the sentence is wrong, and second part , while being true, doesn't justify the first part.

          Subverting a legal and fair election can be 100% political activity.

          • True, the flat earth conspiracy is political, because they accuse NASA of being the mastermind behind it. Or at least it's political to the believers, to everyone else it's nonsense.

        • Re: (Score:2, Insightful)

          Stop the steal is not political, it is a conspiracy theory by a group of morons. They are actively trying to subvert a legal and fair election.

          You mean like the people who invented the Russia stuff in 2016?

          It's all political, it's just that you think your politics are all just obviously good and right. Letting the people hear and decide is the whole point of free speech.

          (And yes, yes, your corporate platform is privately owned, blah blah. I'm talking about principles. I admire your newfound commitment to private businesses deciding everything though ... )

          • Russia stuff was not invented, it was real. But it was not about Trump, he just obsessed over it.

    • Yeah, no one should be surprised - they are supposed to be maximizing shareholder value.
  • While it is highly humorous to see Facebook getting attacked for something they didn't do - be on the side of free speech - this should demonstrate to the rest of tech that it is only matter of time until Woke turns on them.
    • Woke will eventually lead to a Second Civil War.
  • another 6-hour blackout. ;)

    • by evanh ( 627108 )

      Actually, the news timing is intriguing - Friday evening USA eastern time. The whole world is on weekend time then. One wonders if it's intended to have an impact while Facebook can't usefully cause panic with a shutdown.

  • Right... (Score:2, Informative)

    by cirby ( 2599 )

    For example, Facebook pretty much refused to shut down violent organizations like Rose City Antifa.

    They even let Nation of Islam keep their Facebook page, and NoI is directly linked to a lot of violence and antisemitism in the world.

    That's not even getting into the whole part about allowing various Ayatollahs who call for the destruction of Israel to keep their accounts.

  • Facebook Accused of Tolerating Dangerous and Criminal Behavior to Preserve Profitability

    Also, Facebook Accused of Tolerating Dangerous and Criminal Behavior to Preserve Profitability to Preserve Profitability of Lawyers Poised to Sue And Maybe Sell Stock Short.

  • Jail Zuckerberg. Shut down Facebook permanently.
  • The solution is far from obvious
    First problem is the amount of stuff. There are billions of posts, far too many for humans to monitor and robots are really stupid.
    Second problem is defining what is objectionable. When anything controversial is discussed, someone on the other side will call it objectionable.
    I would prefer to see the false information like anti-vax nonsense removed, but I have no doubt that fundies would judge anything critical of religion to be false information

  • Censoring art (Score:5, Insightful)

    by VeryFluffyBunny ( 5037285 ) on Saturday October 23, 2021 @12:10PM (#61920317)

    One point is clear: Facebook seems to be very efficient at singling out & censoring photos of classic masterpieces of the human form posted by national art galleries around the world. You know, the kinds of photos you find in school textbooks. Afraid of a little light nudity, are we? And yet Facebook has no problem with harmful, sometimes life-threatening misinformation, hate campaigns, incitement to violence, & incitement to civil unrest. It seems that Facebook is selectively incompetent.

    The other point is the rest of the world is watching the USA tear itself apart in the name of vague, under-defined abstractions like freedom & free speech, even when those abstractions are used to justify & validate misinformation, hatred & incitement & yet happily ignoring them when it comes to censoring nudity & controlling women. American society & regulators have been happy to tolerate misinformation, hatred & incitement in its mass media long before social media & Facebook became a thing. Additionally, evangelical pastors have been preaching politicised hatred very effectively from the pulpit for decades.

    Facebook's a symptom, not cause. It may be augmenting the hatred more efficiently than other media services but it's in no way new or unique. If legislators & law enforcement do decide to deal with Facebook effectively, the USA's still got bigger problems with misinformation, hatred & incitement to deal with. It already seems to be endemic.

    • vague, under-defined abstractions like freedom & free speech, even when those abstractions are used to justify & validate misinformation, hatred & incitement

      There's nothing "abstract" about freedom and free speech. What you are objecting to is not "free" speech, you are objecting to speech you personally, don't like.

      The real deal free speech is nothing if not concrete: What's good enough for them is good enough for you. The basis of freedom is fairness. They get to speak, you get to speak. You g

    • > Afraid of a little light nudity

      Yes, as most americans are. This fear of nudity (and porn too) comes straight from the puritan superstition that had a massive influence in the US and, more generally, in english speaking countries (UK included). So this has not much to do about Facebook, but a lot to do about the damages the superstition does to your civilization and country as a whole. Superstition is cancer, and should be treated like you treat cancer. It should be detected and slowly eradicated from e

  • It has the continuing data to show what works and what doesn't to inspire certain user opinions and actions and downplays or eliminates what it doesn't like or want to be seen.

    It appears that Facebook has become the giant political idea mover.

    Sounds a lot like what a repressive regime does, where everyone is supposed to step in line.

  • by stikves ( 127823 ) on Saturday October 23, 2021 @01:29PM (#61920483) Homepage

    If a group is really violent, it is not the job of a corporate forum to police them. We have literal police and prosecutors to do just that.

    And if a group is just hurting others with words... Grow up... It is called free speech, we may not like it, we might really be offended, but it is a founding pillar of this country. Even shouting "fire" in a crowded theater was found to be legal (yes that too).

    So, please act responsibly, and do not look for scapegoats or more censorship for "ideas you don't like".

    • by Moryath ( 553296 ) on Saturday October 23, 2021 @02:29PM (#61920599)

      Companies have an obligation not to cross the line into being ACTUAL FUCKING ACCOMPLICES to criminal activity (both in US law and in the law of other countries in which Facebook operates). Facebook clearly failed in that obligation.

      Likewise, Facebook can't violate false-advertising law [npr.org] by CLAIMING that they do one thing, and then doing the exact fucking opposite.

    • And if a group is just hurting others with words... Grow up... It is called free speech, we may not like it, we might really be offended, but it is a founding pillar of this country.

      For one thing, laws about free speech apply to governments, not to private publishing corporations. If I write some horrible rant to a newspaper, I don't have any right to have it published. I do get letters published occasionally. It is a bit of a lottery whether you get your letter published, especially on a particularly hot topic.

      The second point is that the algorithms used by social media indiscriminately amplify views that are popular among certain groups. This can lead to socially unacceptable views b

  • Is it to much to expect an example of the alleged criminal behavior tolerated in that huge post? Article is behind pay wall.

    Or should I just agree stop the steal was criminal because an overblown sitin was defined by some people as an insurrection?

  • Get it? I'm giving Facebook some feedback while mocking the lack of a negative feedback option on their site. Comedy gold!

  • Oh no! Facebook didn't censor the people we don't like!

    Back in the day, John Gilmore coined the phrase "The Internet Perceives Censorship as Damage and Routes Around It" and it was often repeated here. Nowadays it's the opposite - people expect censorship to be the norm, and routing around it is damage. It's a fun coincidence that the current top article on /. discusses how Gilmore was just removed as a board member of the Electronic Frontier Foundation he helped found [slashdot.org].

  • I believe this to be true. There are hundreds of millions of Facebook accounts being signed up by bots and FB is doing nothing to prevent it.

    It would look bad on their rap sheet if their user numbers were to decline as this could influence their stock price. Once in a while they delete a couple of million bot accounts, but just enough as not to decrease their total number of users.

    Facebook Dating is rife with fake and bot accounts. They could easily prevent this by matching the location filled in by t
  • I managed to pull a 30 day in the first 24hrs of having an account for calling someone a goof. For me its the same as saying moron, nincompoop or imbecile. Unless you have either been to prison or worked in that industry. This is one of those days I wish I knew more languages to do a comparison of regions.

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