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Facebook Researchers Find Its Apps Can Make Us Lonelier (bloomberg.com) 31

An anonymous reader shares a report: When Facebook hosted an internal competition a few years ago to develop new product ideas, a handful of employees teamed up to build a robot named Max. Shaped like a small, upside-down bowl, Max was designed to be a companion -- a physical device humans could talk to that could detect their mood, according to two people familiar with the hackathon project. The creators gave Max little ears and whiskers so the device would be more fun and approachable, like a cat. Max never evolved beyond the hackathon. But engineers and researchers at the company, now called Meta Platforms, are still grappling with the thorny problem the experimental robot cat was designed to combat: loneliness.

Meta, with a mission to help people connect online, has discovered through internal research that its products can just as easily have an isolating effect. As the company struggles to retain and add users for its already-massive social networks, making sure those people are happy is key to Meta's financial success. Loneliness has come into sharper focus at Meta during the Covid-19 pandemic, as people use its social media apps as alternatives to in-person experiences. Meta has promoted its role as a digital connector, running ads touting its groups and messaging products. "We change the game when we find each other," reads a tagline for one of its recent commercials. But internally, employees are questioning their products' impact on mental health.

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Facebook Researchers Find Its Apps Can Make Us Lonelier

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  • Quoting: "But internally, employees are questioning their products' impact on mental health."

    Meta, Facebook, is not good for mental health.

    Good social connections are achieved partly by choosing to limit your social connections to what functions well. Facebook doesn't allow limits.

    Also, it is not healthy to be constantly pressured to buy things.
    • The comment area of the Internet Including Slashdot, and I am well aware I am fueling my own bad habits, is not good for your health.

      The main issue is that there is no consequences for pissing someone off. So we are more apt to speak our mind, despite how well thought out, or if it will do more harm than good. as well conversely it is so easy to dismiss someones comments as just being partisan trolling or just the random chaos that some people want to bring.

      These are not free exchanges of ideas, but chest t

      • Jellomizer,

        Slashdot allows "free exchanges of ideas". For me, that is excellent! I want to know how people in general think.

        Slashdot has a very different purpose than Facebook. Facebook attempts to be personal social involvement. Slashdot helps us understand technology in general by helping us understand what people think.

        For example, when someone makes a comment on Slashdot that shows a lack of understanding, that helps me understand how technology is being understood, in general.

        Does that seem
        • The idea of Free exchange of ideas is great. However in practice on Slashdot this doesn't happen too well.
          The Slashdotter is getting old, old people including myself are mostly stuck in our ways, new ideas and technology are less exciting and could be seen as threatening, So the free exchange of ideas on Slashdot covered technology is how much it sucks.

          While it is a counter to the often paid news plant pushing the technology, the comments tend to focus and get promoted when it is showing off all the possib

        • by kmoser ( 1469707 )
          That may be how you use Facebook and Slashdot. I use them differently. Regardless of how their overlords intend them to be used, actual users can use them in any manner and for whatever purpose they wish.
      • by shanen ( 462549 )

        Mod parent up, though moderation sort of negates jellomizer's point about the lack of consequences. Or at least it would if the Slashdot moderation system wasn't so borken [sic]. (And karma needs work, too.)

        Having nodded at the fine post, I'll repeat my own complaint about the financial models driving bad behaviors. At Slashdot that's why there are no financial resources to fix the moderation. Much worse at Facebook, because advertisers are driving the clown car and they fundamentally hate truth and reality

    • I have still yet to see anything specific to Facebook which is a problem for your "health." Anything I've seen can just as easily apply to pretty much all media we consume, including TV, radio, and even books. As for setting limits, if you're unable to set your own then I would suggest hiring a Caregiver or checking into a Managed Care facility so that someone else can provide the personal responsibility which you apparently lack.
  • by awwshit ( 6214476 ) on Wednesday March 02, 2022 @10:07AM (#62318545)

    FB you are a little late to the party. Everyone, literally everyone, noticed this before you.

  • I wasn't surprised to see this piece of "journalism" comes from bloomberg. They conveniently spout out negative articles on a company ad nauseum, driving share prices down, until they can buy in at a discount then they move on to the next company in their sight. I'm actually surprised they even require a subscription, I guess it makes them appear more legit.

  • My life's been a lot more calm and happy since I left Twitter as well. The constant political shelling and conflict was exhilarating but ultimately counterproductive and unhealthy. For Twitter it makes sense as the platform is explicitly designed for short-quip attacks, not enough characters for nuance.
    • By its very nature, with few characters to use for nuance, Twitter forces polarization and the use of stronger and stronger statements to the point of absolutism. This seems to be built-in to the whole thing. I find myself falling into this same trap and I don't like who I become on that platform. It's healthiest for me just to delete and ignore the whole thing.

      Facebook is not much better but at least on Facebook, rather than getting screamed at by a stranger, you are getting screamed at by a second-grade
      • By its very nature, with few characters to use for nuance, Twitter forces polarization and the use of stronger and stronger statements to the point of absolutism. This seems to be built-in to the whole thing.

        Absolutely agree. Twitter is an interesting experiment, but when the dust settles I think we'll agree that it caused far more problems than it solved.

  • by ZiggyZiggyZig ( 5490070 ) on Wednesday March 02, 2022 @10:20AM (#62318605)

    This was known and documented already 5 years ago, possibly more.

    However, Covid19 brought the phenomenon of online loneliness to a new level. Before Covid19 we were kind of OK not seeing most people in our relationship circles on a regular basis, specially those people in the "second circle" (colleagues, lesser friends, etc.). Learning about there whereabouts online was OK. We had the opportunity to meet them if/when we wanted. But after 2 years of Covid19, most people are not craving interactions-at-a-distance anymore. We have been frustrated by the lack of real-life interactions. We want to see real people in real life.

    If one thing is likely to kill Facebook, it's likely to be Covid19 - let's rejoice!

  • by MNNorske ( 2651341 ) on Wednesday March 02, 2022 @10:25AM (#62318615)
    When I was single I would scroll through Facebook and see people seemingly happy and having fun and feel like I was missing out. I would message friends and fill time with that but at the end of the day I was sitting at home by myself feeling even more lonely when I turned off my device.

    I got a dog to help me feel connected. I got out of the house. I built real in-person relationships again. Fell in love. Got married. Had children. All because I turned off social media.

    I feel like I lost years feeling a false sense of connectedness without actually being connected. My time after social media has been so much more fulfilling and I donâ(TM)t miss it.
    • The moral of the story: use social media for family planning. Don't want kids? Use Facebook.

    • Also: even people who use Macs can learn not to overuse social media. Alas, they'll never learn not to post curly apostrophes to Slashdot.

    • That sounds like a happy story! At least so far. Here's to hoping that the scourge of divorce never afflicts your family.

      I also agree that social media is addictive and emotionally harmful. I have little sympathy for adults who can't recognize this, but young children are naturally naïve and vulnerable to this sort of thing. The wheels are turning slowly, but I think that our culture is experiencing a mass awakening to this problem, so perhaps future generations of children will have better protec

  • In order to maintain engagement and maximize advertising revenue. It can be used for healthy community building and networking but it is absolutely used to Doom scroll.

    Facebook knows this but let's not get ourselves here they're a corporation and a business and in the absence of either government regulation (tough to do without stomping all over free speech and a free internet) or society is a whole abandoning them (equally tough to do because our media is going to support Facebook because of the enormous
  • Wow - Baby Blue Sedan is practically about FB:

    And it's hard to be a human being
    And it's harder as anything else
    And I'm lonesome when you're around
    And I'm never lonesome when I'm by myself

  • Words on a screen, even video chat? Not in any way shape or form an acceptable, viable substitute for real human interaction. For all you know that face on a screen could be some fake-ass 'AI' robot.
  • by nospam007 ( 722110 ) * on Wednesday March 02, 2022 @12:54PM (#62319197)

    I will for sure not visit any restaurant with a FB-page only and no website.

  • Meta, with a mission to help people connect online, has discovered through internal research that its products can just as easily have an isolating effect.

    It is very, very difficult to establish and foster a genuine personal connection with someone over social media-- especially with the way that social media has evolved (short messages, links, and likes).

    Additionally, if social media is a major part of your social life and you're not interacting as you would as if you're speaking to the person in real life, you're not actually socializing-- you're probably just consuming. It's like consuming fried ramen noodles for the majority of your daily calories and it

  • It's a good thing that Facebook evaluates their processes and tries to adjust to reach more of its users. More than aiming to become the most popular social media platform, they should really direct their efforts in taking into consideration the mental health of their users since their apps were also the one of the top sources of mental health issues today. Just my thoughts. -- https://muyamaribelph.wixsite.... [wixsite.com]

"The vast majority of successful major crimes against property are perpetrated by individuals abusing positions of trust." -- Lawrence Dalzell

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