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Amazon Employees Are Quitting at Twice the Rate of Recent Years (businessinsider.com) 55

A growing number of employees Amazon doesn't want to lose are leaving the company, according to a report. Insider: An internally tracked metric, called "regretted" attrition, has reached an average of 12.1% since June 2021, more than double the average in recent years, according to internal data obtained by Insider. That number had hovered around 5% from 2016 to mid-2021, the data shows. Regretted attrition is the portion of employees Amazon didn't want to see leave, typically through voluntary departures. Separately, Amazon closely follows another metric called "unregretted" attrition, which represents employees it's not afraid to lose, as Insider previously reported. [...] The spike in Amazon's regretted attrition is one of the many fallouts of rising inflation, as wage inflation and competition for talent make it easier for the company's most prized corporate employees to find better opportunities elsewhere. Amazon employees who previously spoke to Insider said the company's relatively low pay, stagnant stock price, and grueling work culture have all contributed to the growing departure rate.
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Amazon Employees Are Quitting at Twice the Rate of Recent Years

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  • He's got that No Ragrets tattoo

  • by nealric ( 3647765 ) on Tuesday May 24, 2022 @04:31PM (#62562504)

    Companies everywhere are seeing much higher than normal attrition. The main driver is simply very low unemployment. There are a lot more job openings than there are qualified people to fill them.

    That means that employers that really need to hire are offering much higher salaries and casting wide nets for hiring. For individual employees, that means they can likely get a much higher salary or a promotion (or both) by switching companies. But employers are loathe to give big raises to their existing employees because they are desperately trying to keep costs down in the face of high inflation. So the end result is a lot of people moving.

  • by davide marney ( 231845 ) on Tuesday May 24, 2022 @04:38PM (#62562524) Journal

    I can't think of any legit reason for AWS to be run by the same people who are concerned with warehouse and delivery logistics. I for one would feel a whole lot safer about keeping my eggs in the AWS basket if they weren't joined at the hip.

    • by King_TJ ( 85913 )

      Couldn't agree more. I have a feeling even Amazon is considering this move and positioning itself so it's at least a viable option? (When I was working for them, my first paychecks came from Amazon but later, they changed payroll around so we were actually paid by AWS.)

      My guess (at least based on rumors I heard) is that AWS generates the lion's share of profits for their company, and it's been useful to use some of the AWS income to fund expansion on the Amazon delivery/logistics side of things? By keeping

  • Good? (Score:4, Informative)

    by argStyopa ( 232550 ) on Tuesday May 24, 2022 @04:40PM (#62562530) Journal

    This is how capitalism and employees is supposed to work.

    There is UNBELIEVABLE demand for workers in the US. Businesses all over the country are short-staffed, short-services, or simply closed because they can't find people.

    If you have a shitty job whose pay doesn't offset the shittiness, then you LEAVE and get a BETTER job.

    That company is then forced to either
    - improve treatment/pay
    - scale back operations to the level they can support with more tolerant workers.

    This really isn't that complicated.

  • by rsilvergun ( 571051 ) on Tuesday May 24, 2022 @04:53PM (#62562570)
    Low pay businesses rely on two kinds of cheap labor. The first is the elderly who can't get employed anywhere else. They can pay them like shit because they have social security payments and occasionally a pension which provides them with enough money that they just need a little extra to keep a loop over their heads. The second to teenagers for people just out of their teenage years who can rely on their parents still in order to cover expenses that low paying businesses don't pay enough to cover.

    In other words these businesses are relying on subsidies of one kind or another in order to have a functioning workforce. They need these two groups because there's subsidized either by retirement savings and social security or by parents still chipping in a little here and there.

    Without those subsidies the employees can't be functional. They have too many problems in there personal lives. Basically these low pay businesses are welfare Queens

    So let's take a gander at American demographics. Birth rates have been plummeting for well over 40 years meaning we're running out of teenagers. The pandemic has over a million confirmed kills and is a million excess deaths that if we are being honest or related to the pandemic. To say nothing about bunch of old people who aren't going to go work in a customer service job and risk their lives.

    So if you're a business that relies on exploitative labor and low pay you just lost your two major sources of it. It's no wonder Amazon, which is very much one of the businesses given how hard they work their employees, is having a hard time keeping people.. it's also why we're seeing Starbucks unionized.
    • Yes, the birth rates are plummeting, but we immigrants are here to boost the population and reduce the average age.

      But MAGA and Trump and the open hostility to immigrants is already having a huge impact on quality of immigrants from India. Till 1965 there were no significant immigration from India. After 1965 reform of immigration laws, Apollo program and doctor shortage of 1960s created the first wave of highly educated doctors and engineers. With good English medium education, history of science and tec

      • Because birth rates are going down across the globe. Any country that modernizes immediately sees its birth rates drop below sustainability. The rest of the world isn't going to keep letting America have its young people. As their birth rates drop they will either incentivize their young to stay or force them to with the barrel of a gun. Either way immigration globally is going to plummet.
        • World is running out of cheap labor, for sure. Economies attract industries using cheap labor. Pretty soon labor does not remain cheap anymore. They go for another country, but they too follow the same pattern. Japanese labor was cheap in 1970s. Then the pacific rim countries. Then china. Now even China is not cheap anymore. India still has cheap labor, but infrastructure is weak. It will build up and soon run out of cheap labor there too.

          All my agricultural land owning relatives sold off land to real est

    • by King_TJ ( 85913 )

      I don't think you're completely wrong... but I don't think it really accounts for the whole labor shortage we're seeing now, either.

      For starters, companies like Amazon never really hired large numbers of teenagers OR retirees. Most of its labor counts on young adults. Your delivery drivers and warehouse packers and loaders are going to consist of a lot of people in their early 20's through late 30's. And even for corporate office staff, you see a similar trend. For those jobs, Amazon puts people through pr

      • Which is to say people just barely out of they're teenage years. They still have some of the support structure of their parents. A car breaks down and they borrow money from Dad. Dad writes it off as a Christmas or a birthday present. Their kids get sick and grandma watches them while they're getting better providing free babysitting.

        One of the problems we have is that as a nation we only think about things when money changes hands between companies or employees. There are thousands of different ways th
  • As per Jeff Bezos' own newspaper, amanon employed way too many warehouse workers during the pandemic:

    https://www.washingtonpost.com... [washingtonpost.com]

    And just yesterday, Bloomberg reported that amazon had way too much warehouse space, and wanted to sublet, or end leaes...

    https://www.bloomberg.com/news... [bloomberg.com]

    So, for them people quiting (as opposed to get fired) is a solution to a problem, without the negative publicity derived from mass redundancies.

    Yes, many of the people leaving are the most capable, but according to the cosm

    • I think you missed the "regretted attrition" part of the article, these are people Amazon absolutely does not want to lose.

      • I think you missed the "regretted attrition" part of the article, these are people Amazon absolutely does not want to lose.

        No, I did not. That's why I said:

        "Yes, many of the people leaving are the most capable"

  • I talked with a logistics manager months ago and they were contemplating leaving. They had to work long hours and the worked sucked, they didn't get hardly any vacation because the company structure made it hard to leave. I don't know why anyone would work for Bezos. He's rich because he makes sure the wealth goes to to the top and overworking employees. If that guy would take a 10% paycut, he could probably double everyone elses salary.

    • I'm too lazy to look up Amazon's SEC reports but I doubt Bezos makes much (comparatively) in terms of his "salary". 10% of his wealth would go a long ways towards uplifting his employees but that's a one time thing plus the US will never implement a wealth tax. It's easier to keep taxing income of the middle class because they can't fight back.
  • Sounds like if anything it has become even worse. Probably full of Bezos acolytes backstabbing and micromanaging their way to the top and they don't care if they have to shit on employees or co-workers to get there.
  • People are finding new jobs like crazy everywhere.

    Not saying that people aren't specifically leaving Amazon for personal reasons, but this doesn't tell us if it's really a problem with Amazon since this is happening everywhere. What comparisons have the journalists performed with the market in general? Or is this just an anti-Amazon piece?

  • By putting the term in quotes, the author of the summary implies that he/she has never heard of the metric. However, regrettable attrition has been tracked at every company I’ve ever been a part of. Nobody really cares if your low performer leaves; they’re easy enough to replace. It’s when the number of your stars, or even your good-just-not-great people walk out the door, increase that you want to be aware of the trend and take action.

  • The pandemic postponed many job change decisions. Add to that the inflation and companies being unaccustomed to giving inflation adjusted raises, and the rational choice is jumping ship.

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