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United Kingdom Technology

Major Tech Firms Face Hefty Fines Under New Digital Consumer Bill (theguardian.com) 52

Major tech firms face the threat of multibillion-pound fines for breaching consumer protection rules under new legislation that will tackle issues including fake online reviews and subscriptions that are difficult to cancel. From a report: The digital markets, competition and consumers bill will empower the UK's competition watchdog to tackle the "excessive dominance" that a small number of tech firms hold over consumers and businesses. Firms that are deemed to have "strategic market status" -- such as tech firms Google and Apple, and online retailer Amazon -- will be given strict rules on how to operate under the bill and face a fine representing up to 10% of global turnover if they breach the new regime.

Without naming these companies, the government said firms could be required to open up their data to rival search engines or increase the transparency of how their app stores and review systems work. Oversight of major tech firms will be carried out by an arm of the Competition and Markets Authority (CMA), the Digital Markets Unit, which will also decide which firms receive strategic market status. The bill, which will be tabled in parliament on Tuesday, is expected to become law next year.

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Major Tech Firms Face Hefty Fines Under New Digital Consumer Bill

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  • I suspect that Apple will just say we are done in GB and pull opperations. I also believe some of the others will consider it as well. They will then let their customers in GB complain to their reps to have this bill changed/removed.
    • Apple can afford to fix these problems, is going to have to fix them for other markets eventually, and can stay in business if they fix the problems.

      A company like Amazon, though, literally can't do business under those conditions.

  • I remember going to sign up for a car wash subscription. However, it had wording that it could ONLY be canceled in person, at the car wash you signed up at. They called it a "Security measure" so that a malicious person couldn't cancel your car wash subscription on you.

    I declined at that point, even though the worker totally assured me that they'd totally cancel it over the phone for me.

    Hint, I was military at the time, and subject to transfer or deployment on more or less a moment's notice. Didn't want the possible hassle.

  • Amazon's annual global retail sales is around $750 billion. The UK portion is around $30 billion. With a roughly 1.5% profit margin, retail profits are around $10 billion per year. So, a single 10% penalty will cost more than 160 times the annual UK profit and 7 times the entire global retail profit. That means that if the UK imposes such a penalty, they should expect Amazon to completely stop all retail operations in the UK. In fact, the penalty is so large that maybe Amazon would proactively pull out

    • And that is perfectly OK, someone else will fill that niche, and Amazon know that.
      If US companies want to exist in other countries, then they have to obey local laws. US law ends at the US boarder.

      The USA still has the death penalty for personal crimes in the US, as well as life imprisonment, why are companies who bring harm to millions of people need to be exempt from laws designed to curb their behaviour ?

      The USA is 4% of the worlds population, it is NOT entitled to force themselves into/onto anyon

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