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Discord is Going To Give Out Warnings Instead of Permanent Bans (theverge.com) 25

Discord is overhauling the way it moderates its platform with a new warning system and teen safety assist feature. From a report: The new Discord warning system has been totally revamped to be far more transparent, educating Discord users how they've broken rules and are restricted from parts of the service rather than permanently banning them. "The new system gives users more room to learn from their mistakes and correct misjudgments," explains Savannah Badalich, Discord's senior director of policy, in a briefing with The Verge. "We're moving away from permanent bans to one-year temporary bans for many violations, except for violations that are extremely harmful."

In the coming weeks, Discord will start to limit features for rule breakers, instead of banning them outright. If a Discord user violates the rules, then they'll be met with a DM from Discord letting them know about the warning or violation and what action Discord is taking. So, if a Discord user uploads an image that breaks the rules, they might temporarily take away the ability to post images.

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Discord is Going To Give Out Warnings Instead of Permanent Bans

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  • by Luke has no name ( 1423139 ) <fox@cyb[ ]oxfire.com ['erf' in gap]> on Thursday October 19, 2023 @04:10PM (#63937805)

    Mods of power trip subs can basically get the admins to ban you for whatever they want, and you can get banned for essentially no reason.

    Warnings and actual appeals are reasonable.

    PS: be careful when reporting spam accounts on reddit for being spam. You'll get banned for it.

  • I know a few victims (Score:5, Interesting)

    by seebs ( 15766 ) on Thursday October 19, 2023 @04:22PM (#63937839) Homepage

    I know more than one person who was a paying customer, and then suddenly their account was locked, and they never found out why. And I don't think this is a case where "they know what they did". I think they have no idea whatsoever, and Discord refused to even hint at it. Did they break a rule? Maybe! Will they ever be told which rule? No! So there's nothing they can do to change their behavior to fix it, and no reason not to just make a new account and use that instead.

    The main effect is, there's no circumstance under which I'll ever pay Discord for anything, because multiple people I know got cheated out of money they paid to the service and never even got a hint as to what they supposedly did, let alone a chance to see what the "evidence" was, or dispute a finding.

  • by DarkRookie2 ( 5551422 ) on Thursday October 19, 2023 @04:25PM (#63937845)
    We cant ban people. How would we continue to scam children out of money.
    • by Z80a ( 971949 )

      Using permabans as the only moderating tool can quickly end an entire community, specially with voluntary mods that may be for example grammar nazis.

  • Reddit could learn from this.

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