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United Kingdom IT

Largest UK Public Sector Trial of Four-Day Work Week Sees Huge Benefits (theguardian.com) 226

"In the largest public sector trial of the four-day week in Britain, fewer refuse collectors quit," reports the Guardian, "and there were faster planning decisions, more rapid benefits processing and quicker call answering, independent research has found." South Cambridgeshire district council's controversial experiment with a shorter working week resulted in improvements in performance in 11 out of 24 areas, little or no change in 11 areas and worsening of performance in two areas, according to analysis of productivity before and during the 15-month trial by academics at the universities of Cambridge and Salford... The multi-year study of the trial involving about 450 desk staff plus refuse collectors found:

- Staff turnover fell by 39%, helping save £371,500 in a year, mostly on agency staff costs.
- Regular household planning applications were decided about a week and a half earlier.
- Approximately 15% more major planning application decisions were completed within the correct timescale, compared with before.
- The time taken to process changes to housing benefit and council tax benefit claims fell....
Under the South Cambridgeshire trial, which began in January 2023 and ran to April 2024, staff were expected to carry out 100% of their work in 80% of the time for 100% of the pay. The full trial cut staff turnover by 39% and scores for employees' physical and mental health, motivation and commitment all improved, the study showed. "Coupled with the hundreds of thousands of pounds of taxpayer money that we have saved, improved recruitment and retention and positives around health and wellbeing, this brave and pioneering trial has clearly been a success," said John Williams, the lead council member for resources...

Scores of private companies have already adopted the approach, with many finding it helps staff retention. Ryle said the South Cambridgeshire results "prove once and for all that a four-day week with no loss of pay absolutely can succeed in a local government setting".

Thanks to long-time Slashdot reader AmiMoJo for sharing the article.
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Largest UK Public Sector Trial of Four-Day Work Week Sees Huge Benefits

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  • I say we go for 3-day weeks next!

  • by pz ( 113803 ) on Saturday July 13, 2024 @11:09PM (#64624007) Journal

    If the work can be done in 20% less time (4 days instead of 5), then shouldn't ALL time-based metrics get better by 20%? If they fall short of 20%, then there's something not quite right. The metrics given in TFS are kind of ... odd. There were 11 areas where things got better, 11 neutral, and 2 bad. Let's see a balanced summary, please. Even the Guardian's article is more even-handed.

    The report linked in TFS is not, in fact the report, but minutes from the council meeting where they discussed the results. An important factor mentioned there is that the number of survey responses from study participants was very low -- exactly how low was not specified in the minutes, but it was of sufficient concern that it was discussed at the meeting.

    But, hey, another slanted submission on this subject? Not surprised.

    • by gweihir ( 88907 )

      Nope. Think about it for a minute and you may figure out why you are dead wrong.

    • TFA doesn't specify in which areas things changed for the better & worse, neither did they specify the relative impact of each of these areas. The general summary is that workers felt better, quit less, & the district saved hundreds of thousands of GBP, all while getting the same work done.

      What more evidence do you need?
    • Re: (Score:3, Insightful)

      by AmiMoJo ( 196126 )

      This logic works for factory robots where output is at a steady, fixed rate.

      When it comes to clerical jobs, jobs where knowledge and reasoning are required, human beings have a limit. No matter how many hours they work, that limit cannot be exceeded. They unconsciously protect themselves from over-work by slowing down and taking breaks, or the quality of their work deteriorates.

      There is some optimal amount of working time that produced maximum productivity, and it's not 40 hours a week.

      There is also the mor

      • This logic works for factory robots where output is at a steady, fixed rate.

        When it comes to clerical jobs, jobs where knowledge and reasoning are required, human beings have a limit. No matter how many hours they work, that limit cannot be exceeded.

        And what limit is that? I find that my limits are far past some others. Some people have a limit of 32 24, 16, 8 hours, and some people simply aren't able to be efficient at any workweek length.

        There is some optimal amount of working time that produced maximum productivity, and it's not 40 hours a week.

        On what do you base that? This study that is almost a monovariant? Some possibly hand picked office and trash collection workers are an easy study target group. It is pretty obvious that if they work less hours for the same pay, people will think that's the schitz.

        For a while. We went from whatever workweek the

      • by pz ( 113803 )

        I'm sorry, that's a bunch of malarkey. Things getting done faster means things getting done faster, period. Your argument about optimality and slowing down would be just as applicable to a 4-day week as a 5-day week, so is a vacuous argument.

        The summary, which you provided, was severely lacking. It did not mention any of the neutral or negative impacts. The positive impacts were echoed from The Guardian's article, and, without any evidence to the contrary, must be assumed to have been cherry-picked. If

        • Your argument about optimality and slowing down would be just as applicable to a 4-day week as a 5-day week

          This is true if you assume humans are linear. May also be helpful to assume they are frictionless spheres in a vacuum.

    • If the work can be done in 20% less time (4 days instead of 5), then shouldn't ALL time-based metrics get better by 20%? If they fall short of 20%, then there's something not quite right. .

      Yup, something is not right at all. I want to see this extrapolated to all careers and jobs, making the 32 hour week universal. Using office workers and trash collectors as the universal employee metric probably will give you the idea that the 32 hour workweek is magick, and therefore all employees will achieve the same results. And they knew it too, that's why trash collectors was chosen as the alternate group.

      Of course that nice raise equivalent with less time at work will spur a lot of employees to wor

    • So a big part of the productivity increase is that people who are not overworked and underpaid don't constantly jump jobs.

      One of the most incredibly frustrating things about modern life is that nobody can get good at their job because nobody can stay in their job. The only way to get ahead anymore isn't through promotions but by jumping from company to company and role to role so that everybody is always new to their job.

      Except for a handful of fake jobs that tend to go to wealthy well connected peo
  • no shit. (Score:3, Interesting)

    by bloodhawk ( 813939 ) on Sunday July 14, 2024 @12:41AM (#64624061)
    shock horror, give people a 20% payrise (which is effectively what this is) and they are less likely to leave and happier at work. No shit sherlock. What they should have also done is give another group a pay rise to also work 5 days a week to see if they also improved in efficiency and lowered staff turnover because they wanted to keep that job.
    • Except this costs the employer 0 more money for more productivity, so as far as an employer is concerned it's better than a pay raise.
      • by gweihir ( 88907 )

        And that is just it. It also shows pretty conclusively, that "work" is typically done wrong.

    • We have a saying for that attitude, "The beatings will continue until morale improves." The Cmabridgeshire district workers are getting the same pay. Their household budget remains the same. They do have more free time, & energy, in which to spend their household budget though. That stimulates more economic activity in the local economy, i.e. going out & doing stuff.

      But imagine parents having a whole day free without the kids each week. Have you any idea how much easier that makes life for famil
    • by AmiMoJo ( 196126 )

      It's definitely not a pay rise.

      - The workers have no more disposable income.
      - It didn't cost their employer anything.

      Some will have increased costs due to using more electricity at home and the like for an extra day, and some will have lower costs e.g. one day less of childcare.

      What they all gain is a better work/life balance and more free time.

      • "The workers have no more disposable income."

        But the workers do have more leisure time at no cost. Normally to get more leisure time you have to pay for services or labor-saving devices, etc. Any rational person would consider those workers to have gained something of value.

      • It's definitely not a pay rise.

        - The workers have no more disposable income.

        What it is, is increasing the pay for less time worked. You might not call that a pay raise, but they are indeed making more per hour worked.

        It didn't cost their employer anything.

        Well now, that depends. Some employers will have to hire more people. Not all jobs are in offices that are already pretty inefficient that working less hours will enter the employees into a now blissful and happy situation.

        Some will have increased costs due to using more electricity at home and the like for an extra day, and some will have lower costs e.g. one day less of childcare.

        What they all gain is a better work/life balance and more free time.

        Sigh... work/life balance. What does that even mean? Some people don't want to work at all. Some people such as myself have the energy to have a w

    • shock horror, give people a 20% payrise (which is effectively what this is) and they are less likely to leave and happier at work.

      What I was interested in was the timeframe. It's pretty well known that pay raises only increase happiness for a few months (3? 6? I can't remember.) So if they found a productivity boost for three months, I'd say the study was too short. This study ran for 15 months so I would expect that was long enough for people to have normalized.

      I hope there are more detailed studies to show the trend lines (e.g. did decision making shorten for a while and start gradually creeping longer?). Did the more rapid decision

  • by ZackSchil ( 560462 ) on Sunday July 14, 2024 @01:03AM (#64624079)

    The truth is, there's just not as much work to be done these days. Mundane office tasks that used to take hours now take minutes thanks to electronic records keeping and other tools. Ignore business people who want do drive subordinates ever faster. They are, frankly, a bunch of psychopaths to be shunned.

    The whole point of developing technology and making everything more efficient is to leave more time for health, leisure, and personal development. Compare labor intensive farming 300 years ago to machine automated farms today. Compare manufacturing times for clothing and other goods. That trend ought to continue until we are working just a few hours, 2 or 3 days a week to produce what we need to live, and spend the rest of the time on hobbies, passions, family and friends.

    This is what we want! This is where we are headed! Don't let a handful of powerhungry lunatics tell you any different. Don't believe the lies. Efficiency gains are supposed to push towards a life of leisure for all, not a hellish state of producing tons and tons of unnecessary work with as few people as possible. That's insane.

    • by gweihir ( 88907 ) on Sunday July 14, 2024 @04:21AM (#64624197)

      I could not agree more. But the majority is deeply scared of change. Hence they want to stick to the old model, no matter what and no matter how stupid their arguments have to get (see some postings here for some stellar examples of that stupidity).

      Eventually, we need to get down to something like a 2-day week and many people not working at all. Completely expected as we are nearing the end of the industrial age and it is not people creating productivity anymore. For society to survive, we still need to distribute wealth in a sane way so everybody has enough. Obviously, the virtue-signalling assholes defining themselves completely by the hours they "work", cannot understand that and aggressively oppose it. They have held us back long enough though.

  • by rossdee ( 243626 ) on Sunday July 14, 2024 @02:09AM (#64624107)

    Why do we still have a 7 day week anyway?

    (Days and years make sense because of the movement of this planet - but when we move to other solar systems it might change)

    • Re:Time (Score:4, Interesting)

      by ixuzus ( 2418046 ) on Sunday July 14, 2024 @04:29AM (#64624211)

      The French tried a 10 day week just after the revolution and the Russians tried a few week lengths between WW1 and WW2 but both reverted back to a seven day week. Interesting to note that in both cases suppression of religious practice seems to have been a significant factor. In the case of the French I believe the change was fairly unpopular primarily because workers went from 6 to 8.5 days between a full day of rest.

      There have been plenty of thought bubbles on the subject but I honestly don't see any change to the week in the foreseeable future. There is zero chance of getting widespread agreement with significant Muslim, Christian, and Jewish populations likely to be fairly solidly against it and plenty of other people won't want to change because they don't like change and/or don't see any great benefit. From an IT perspective I could only see it as a major pain having to support both in software. Excel is painful enough with dates as it is.

      I'll consider the possibility it could happen in the distant future shortly after the US embraces metric and completely abandons their pounds, feet and miles.

      • It's bad enough we are messing with clocks regarding daylight savings time, and screwing around with weeks will be an absolute nightmare. This will fuck up 100% of all software that rightfully expects a week to contain 7 days, and did not factor in a nut trying to change this, which is 100% of all this type of software. Leave the clocks and calenders alone and work within that system when it comes to allocating the # of workdays..
  • According to Bhavish Aggarwal - founder of Ola Cabs - we should be working 70 hour weeks, and claims that he works 20 hour days, 7 days per week. Quoted as saying "The younger generation today wants a little bit off – I don't agree with this work life balance concept," https://www.theregister.com/20... [theregister.com]
    • by gweihir ( 88907 )

      There are always some psychos around. This one seems to be a liar in addition. This is nothing by repulsive virtue signalling.

    • Great, yeah, let's all aspire to the "gig economy" because that makes workers' lives, i.e. our lives, so much better, right?

      No healthcare, no sick days, no holidays, no stability, frequent wage-theft, no effective health & safety regulation, horrifically long & quite frankly dangerous working hours, & no accountability for the arseholes at the top keeping all the money. It sounds quite Dickensian to me. Perhaps we should rename it accordingly, the "Dickensian economy"?* *In case you haven't
    • The median businessman has no idea how capitalism works, and at the 90th percentile they are actively opposed.

      The actual capitalist recognizes they profit from the output of labor, not the labor itself. Paying for more labor just for the sake of having more labor is wasting money!

  • by TJHook3r ( 4699685 ) on Sunday July 14, 2024 @05:47AM (#64624271)
    It's very fashionable to expect that productivity should increase every year, yet there needs to be some natural downtime. If I can close 4 tickets an hour max, it does not follow that my 8 hour day will see 32 tickets handled. A clueless manager who asks for 5 tickets an hour, with zero understanding of the work involved... earning more than me for doing nothing more than cracking a whip?
    • Some managers out there are thinking '4 tickets, that's not a lot'. They don't even know what a ticket is!
    • It is rare to have a job where a 'ticket' is a standard unit of work, but quite common for management to use a 'ticket' as a standard measure of work.

      This of course leads to situations where workers resent the metrics, and some game them by arranging to get a high percentage of tickets with low time and effort requirements.

      The best bit is where management decides it is motivating to post a leaderboard.

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