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Communications

What Tired Texans Wrote To the FCC 122

A pre-dawn statewide alert about an officer shooting in Hall County triggered over 4,500 complaints to the Federal Communications Commission. The 4:52 a.m. "Blue Alert" on October 4 awakened millions of Texans, many living hundreds of miles from the incident location, to notify them about suspect Seth Altman. Air traffic controllers, healthcare workers, and other professionals reported safety concerns from sleep disruption, according to records obtained by 404 Media. Multiple residents told the FCC they disabled all emergency notifications in response, potentially compromising public safety for future alerts.

What Tired Texans Wrote To the FCC

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  • None of the alerts have anything to do with me. Telling me to look for a random car with some license plate number seems like a waste of time. I don't like the alerts, please stop doing that to me.
    • by jhoegl ( 638955 )
      Turn them off, you can.
      • It takes over my cable tv, I don't think I can stop that. I understand that in theory I can make my phone stop beeping, but I haven't found the setting for that yet.
        • by 93 Escort Wagon ( 326346 ) on Thursday November 07, 2024 @12:44PM (#64928101)

          On iOS, at least, to turn them off go to Settings -> Notifications, then scroll to the very bottom to the "Government Alerts" section.

          Unfortunately I'll also note that they will occasionally and spontaneously turn themselves back on during iOS system updates. So it's not "one and done".

          • I very much appreciate the information, and hope others can benefit. I am not rich enough to afford apple products, I use android.
            • Go to your settings, then in the search bar type "alert". Then you'll see all of the settings for AMBER and other wireless emergency alerts.
              • I just tried that. Maybe I'm stupid or something, but all I see is weather stuff when I do that.
                • OK, I found the settings on the phone, now I really want them gone on my cable TV. When I am hanging out watching a movie, I don't like that "Beep, Beep, Beep" This is an important message. No it is not important to me. I am just hanging out, trying to enjoy my life.
                  • OK, I found the settings on the phone, now I really want them gone on my cable TV.

                    Unfortunately access to that setting requires a large hammer.

                    • Nah, just some wire cutters. No cable, no streaming services, just sailing the high seas with my own private Jellyfin media server.
        • With NTSC cable TV technology as of early 90s it did in fact take over the TV. The per-RF-channel modulators at the head end, in addition to audio/video content inputs, had a discrete contact closure and a coaxial connector carrying the Emergency Alert System TV signal from a common source at 44 MHz IF. The head end EAS receiver is on full time. When it detects the EAS alert indication, it activates the contact closure, which switches each modulator's IF input from program to EAS, so the channel sees EAS

    • We get them, maybe, four times a year. Usually 50% of the alerts are for nowhere near where I live, usually on the other side of the state. Theoretically the suspect could drive their car to my area on the one freeway that cuts across the state, or drive on one of the three other freeways in the other direction for the same amount of time and be in one of four other states.

      • In Texas, it is about once a day. It sucks.
        • In Texas, it is about once a day. It sucks.

          There is no good idea that law enforcement won't abuse.

          Why have you not turned them off? Or at least turned off the most common types of alert?

      • by sjames ( 1099 ) on Thursday November 07, 2024 @01:27PM (#64928309) Homepage Journal

        Honestly I mostly think "Fine, if a silver Honda license plate blah blah blah happens to drive into my bedroom, I'll be sure to call 911".

        Why not put those messages on the electronic signs over the freeway where people who might actually see the car can read them?

        • by flink ( 18449 )

          Why not put those messages on the electronic signs over the freeway where people who might actually see the car can read them?

          At least around here in MA they do that as well.

          • Thats what happens in TX too.
            • And in Washington state also.

            • by Megane ( 129182 )
              The trouble is, they're usually from another part of the state. And at least one area (either Houston or DFW) uses local city names in their alerts that nobody out of town has ever heard of. Houston and DFW both have a lot of suburb cities. This in a state where the three major metropolitan areas (if you loosely count Austin and San Antonio as the same area) are at least 100 miles apart at the fringes. So you see a Silver Alert from some generic name like Shiny Valley or something, and have no idea where th
          • by sjames ( 1099 )

            Why not ONLY put them on the signs, at least in the A.M.?

            • Why not ONLY put them on the signs, at least in the A.M.?

              Well for Amber alerts, maybe. But with Silver alerts, we're talking about a confused person who's driving a car... you could conceivably spot the vehicle in the lobby or hallway at your office.

              • by mysidia ( 191772 )

                But with Silver alerts, we're talking about a confused person who's driving a car

                A "Silver" alert? What the heck? There are too many alert colors. I think I lost track of them.

                • by Megane ( 129182 )
                  They started because of a little girl named "Amber" who got kidnapped and murdered back in the '90s. Then, just like adding "-oholic" or "-gate" to everything, the trope became "${COLOR} Alert".
                • I don't know if Silver Alerts are everywhere - they are a thing in Washington state, at least. Basically it's a notification made when an elderly person, who is ostensibly dealing with dementia at some level, has wandered off and can't be located.

                  All of these different types of alerts that are now part of the system are certainly well-intentioned, but I do think they're quickly devolving into uselessness simply because everyone seems to want their special case to be included - which has trained most people

            • Amber alerts are only supposed to go out between 6:00am and 11:00pm. Naturally, Law Enforcement doesn't feel obliged to obey these rules. The net result is millions of people disable Amber Alerts on their phones, reducing the effectiveness of Amber Alerts.

        • In Texas, they do put alerts on signs over the roadway.

    • by XXongo ( 3986865 )
      Yeah.

      I disabled Amber alerts after I got a notice about a family abduction two hundred miles away.

      (and, most of the Amber alerts seem to be family squabbles.)

  • by Valgrus Thunderaxe ( 8769977 ) on Thursday November 07, 2024 @12:36PM (#64928053)
    Am I supposed to grab my gun and go chase these guys down?
  • I've turned off amber alerts, which is nice, occasionally at the office I hear other peoples alerts go off, but not mine. I think I still get blue alerts and presidential alerts, you know in case I need to find a fugitive or get under my desk for an impending nuclear strike
  • I do not like the blue so I do not want an alert when one of those fucks gets shot.

  • Obligatory (Score:5, Funny)

    by smooth wombat ( 796938 ) on Thursday November 07, 2024 @12:53PM (#64928131) Journal
    How they expect you to react when you get an Amber alert [youtube.com].
  • by AcidFnTonic ( 791034 ) on Thursday November 07, 2024 @12:54PM (#64928137) Homepage

    Well these can sometimes hit people at the *worst* time. I was on the phone for a job interview and the company was overseas. About 3 or 4 minutes in despite holding the phone directly to my head, it starts vibrating and ringing loud right over my talking. After it stopped I simply tried explaining it was an Amber alert but the people oversea had no clue what I was talking about. A few minutes later it happens again, then another 2 minutes pass, AND IT HAPPENS AGAIN. Each of these were super interrupting requiring the conversation to stop while I waited 10+ seconds each time for the phone to stop going off.

    Turns out the first message was the alert, second message had some license plate data, third message was a description of the person, and the fourth was that they already caught them to disregard all the others.

    That was the day I realized people have no business FORCING these on people and I promptly disabled that shit.

    • Years ago, I was awakened by one of these alerts at 2am. I learned immediately how to turn them off and have done so since. I am sure there are plenty of people who have learned the same way.

      • That was my process as well. Based even on the information contained in the alert, the person hadn't had time to reach my location, and they woke me up for it. If only they were competent, I would still have those alerts turned on.

      • With my first cell phone I got a wrong number at 3 AM. Immediately set up my phone to be completely muted at night. If it's important they'll leave a voicemail and I can call them back the next day.
    • by sconeu ( 64226 )

      I was at a Gabriel Iglesias (a comedian, for those who don't know) performance, a few years back. He had just asked everyone to silence their phones, and 15000 phones all went off at once for what was probably the most hilariously timed Amber Alert in history.

    • by mysidia ( 191772 )

      It's a bad system. They need a way of adding lower-priority follow up messages without repeatedly triggering the same notification level.

      Possibly the Smartphones should do a software update so the "Alert tone" cannot be triggered repeatedly over a set period of time. For example: 2-hour Cooldown on the Amber alert alarm noise, and additional messages during the cooldown are treated as normal text messages.

      • by tlhIngan ( 30335 )

        It's a bad system. They need a way of adding lower-priority follow up messages without repeatedly triggering the same notification level.

        There ARE priorities in the system. The problem is, they often don't use them so they default to highest priority messages (e.g., in Canada) or they're misused so followups aren't lower priority.

        It was originally designed to be an un-mute-able system as well so you couldn't disable the alerts, but it appears lots of phones are offering the capability of silencing them all

    • That was the day I realized people have no business FORCING these on people and I promptly disabled that shit.

      Aside from that, the alerts are ineffective. Multiple studies have found that while Amber alerts do help in recovering children quickly in a minority of cases, those are also the cases in which the child was in no danger (e.g. abducted by a non-custodial parent with no intention of harming the child) and in which the child almost certainly would have been recovered anyway. Silver alerts are probably no different, but research seems not to have been done.

      It also doesn't appear that any studies have been d

  • Apparently, this is only a thing in the US? Do iOS and Android have a special US edition?
    • As the article says, it seems like a Texas thing. It is really annoying to me.
      • by Megane ( 129182 )
        That's just because Texas is so big. You just won't believe how vastly, hugely, mind-bogglingly big it is. I mean, you may think it's a long way down the road to the chemist's, but that's just peanuts to Texas.
    • by flink ( 18449 )

      Apparently, this is only a thing in the US? Do iOS and Android have a special US edition?

      Every country/region has it's own unique regulatory requirements for mobile phones that are going to be somewhat unique.

      But yeah, in this case, it's part of a replacement for the old US emergency broadcast system [wikipedia.org] (example test broadcast [youtube.com]), which could take over TV and radio broadcasts in the event of an impending emergency. The special alert sound they played is a combination of 853Hz and 960Hz tones and is illegal to reproduce in any other broadcast. The original intended use was for incoming ICBMs or oth

      • by jhecht ( 143058 )
        Here in Massachusetts, our city puts out alerts over the wireline telephone system about things from trash collection being a day late to missing lost elderly person. The call comes in with an ordinary ring, and if you don't answer it will try to leave a a message on your voice mail. It can be a bit annoying at times, but sometimes is useful (because it's usually local) and it just comes in at a normal volume. phone ring volume, The first time I got a SCREECHING alert on a mobile phone, it was on a dumb ph
    • The capability (pushing messages to peoples' phones, as a requirement imposed on carriers and handset providers) exists in the US (and probably other countries).

      Without someone to push back on it... I suspect it will just get extended to more and more items over time, defaulting to opt-out.

      https://www.igeeksblog.com/how... [igeeksblog.com]

      From that article, there are possibly 4 alerts enabled by default here in the US ( emergency alert, amber alert, public safety, test).

      Apparently they're required to test the national syste

  • could be worse (Score:4, Informative)

    by awwshit ( 6214476 ) on Thursday November 07, 2024 @01:01PM (#64928175)

    They told Hawaii they were about to be bombed.

    https://en.wikipedia.org/wiki/... [wikipedia.org]

    • I remember that!! LOL. People were climbing into the sewers to try to keep safe.
    • That was what the emergency alert system was originally for when first proposed. Trying to save like an extra percent or two of people from a nuclear strike, letting the US "Win" by having more surviving population to conscript.

      Now they bug us every time someone with a gun makes some smoked pork.

      • Now they bug us every time someone with a gun makes some smoked pork.

        Naw. No one cares about mass shootings any more. They've become part of our lives and is something we just have to live with. We'll discuss it for five minutes then move onto more important things such as who will win the football game over the weekend.
  • Random selection. The mass-alert model is too Fahrenheit 451. Maybe people would take it more seriously as a responsibility if it were random and they knew it wouldn't get done at all if they ignored it. It's not like they're being drafted, just asked to keep their eyes open.
    • I am guessing that there are license plate readers (cameras) everywhere here. So telling me to look for a car, and a license plate just seems stupid.
  • In the case of amber alerts, maybe you're 100 miles away, MAYBE that car has driven to where you live and actually IS in front of you, and you notice it because of the amber alert. That's how it fucking works.

    It's not a call to action for everyone to go hunting them down. It's so everyone is aware in case they do see it, instead of 'Huh, I was watching the news last night, what's funny is I did see that car a few hours earlier in the day, too bad I didn't know about it'.

    • I do hope that whoever does this shit looks at results, instead of just feeling good about notifying everybody when some random incident happens. How effective are the alerts? I'm guessing 0%. Most of the time it is just a mom or dad going on a joy ride with their kids.
      • by Tyr07 ( 8900565 )

        In Canada we absolutely have results where tips were provided to law enforcement by people who received the amber alert and that lead to child safety. Hard to tell if that person was ever going to hurt the kid or not but there are cases were they definitely did.

        I hope they just treat your issues with the same disdain. 'Where the numbers that shows helping you matters'

        • Right, but they way it SHOULD work, up here in Canada, is to use the actual Amber Alert functionality that's built into the Wireless Alerting System.

          Somebody that's fast asleep at 2 AM doesn't need that information until they wake up.

          But instead, we send out EVERYTHING at the Presidential Alert level, which is intended to bypass all of your phone settings and wake you up.

          Which is a problem, in a lot of ways. One being that it leads to alarm fatigue, which makes people ignore the alerts, which is terrible.

          S

          • by Tyr07 ( 8900565 )

            People SHOULD pay attention to the alerts in the morning, but they won't. They'll dismiss and ignore them. Human nature is to not be bothered, and will do what it does. The government doesn't know who is a sleep, who is awake, who has a nightshift or anything else when they send these alerts for.

            Maybe, you want to legally allow the government realtime data if you're asleep or not, and where you are exactly at all times so they can better cater the alerts to your needs. Then of course, you'll complain about

        • How much would you charge an advertiser to read their message that they send at 2am? Let's say its $50 on average and in Ontario we get about 4 a year sent to 9 million people (basically the 401 corridor) . So 1.8 Billion a year. Unfortunately there isn't a single documented case in Ontario showing an amber alert ever changed the outcome of an abduction. Yes the police have gotten some tips but the actual likely outcome has never been affected.
          • by Tyr07 ( 8900565 )

            Do you have anything to back that up? I see articles saying they help anywhere in 1-4 to 1-7 cases depending on the different criteria.

            If it even helps in 10% of the cases, sounds worth it still?

    • Great idea. Terrible implementation.

      Just make it a push notification like everything else is. You can then prioritize it.

      In other words, your priority is not my priority.

  • I think what went wrong is at the person who sent the alert. I haven't seen the interface of course, but I think there should be an option to specify coverage area. But the person who sends it is most likely a colleague of the officer and emotion drives them to select a wider coverage area.
  • Texas may be tired, but I am tired of Texas.

  • Apparently, the idiots in control of the alert system now have education below the level of children's stories.

  • Let me know when they have an "incoming missile, seek shelter immediately" alert.

    These things are broken and over used. Significantly better filtering and control is desperately needed, both centrally and on the local device. There also needs to be much clearer paths for follow-up information, and not Facebook or some other random social media site.

  • by Philotomy ( 1635267 ) on Thursday November 07, 2024 @01:38PM (#64928363)

    I disabled all those alerts because they're annoying and ineffective. I wish I could disable the Presidential-level alert, too. If the President wants to contact me he can call or text, just like everyone else.

    • If the President wants to contact me he can call or text, just like everyone else.

      He might also choose to just activate the military to hunt you down.

    • by AmiMoJo ( 196126 )

      It's a shame because they can be useful when not abused. Japan uses them to warn you about natural disasters, where they are timely and useful. Knowing several seconds before an earthquake hits gives you time to get to a safe position, and knowing about tsunami gives you a chance to get to higher ground.

      By the way, don't ignore tsunami warnings. Even if it says it's 30cm, that is still more than enough to knock you off your feet and sweep you away.

    • You can do it if you have a rooted Android device.

      Yeah, that's an irritating bar, but at least it's possible somewhere in Android-land. You can't turn them off if you are using iOS, period.

  • We have an emergency alert service that's mandatory on mobile phones. Sometimes they just send out a text message, a severe weather warning (tornado, etc), and most often an Amber alert.

    I don't need to be driving and have my phone make me jolt because it suddenly screams at me. Luckily, if you know how to get into the dev console on your phone you can remove 'mandatory' apps and my phone no longer has the capacity to do this to me.

    • by sinij ( 911942 )
      It is crazy to have such government mandate, they do not have a right to your phone or your attention if you do not wish to be disturbed and want to opt out.
    • We here in Canuckistan use the same Wireless Alert System that America does; it's baked into the 3gpp protocols.

      What we do wrong up here, however, is ignore the 'emergency' alert level, that one would typically use for something like this, or a tornado warning, wildfire, etc, and ignore the 'amber alert' level, that one would use for amber alerts, and send out EVERY GODDAMN ALERT at the 'Presidential Level' alert that would typically be used to announce something like, I dunno, Nuclear ICBMs inbound.

      Which m

      • And there is really no excuse for it. Ultimately it just makes the public motivated to disable or ignore the thing, making it less useful for its purported purpose.

        I'm pretty sure it's more about the egos of the politicians who approved it. "Hey look! I can make them all pay attention to me!"

  • by zuckie13 ( 1334005 ) on Thursday November 07, 2024 @02:12PM (#64928489)

    I wish it had more detail on who makes the decision to send these - I'm assuming it's coming form a state or local official?
    What options are available to pick geography wise when they decide to send one - is i just send to this whole state, within X miles?

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