Legal Tech Unicorn EvenUp Relied Heavily on Humans Despite AI Claims (businessinsider.com) 21
EvenUp, a legal tech startup valued at over $1 billion, has largely relied on human workers rather than AI to process personal injury claims, according to Business Insider, which spoke to multiple employees.
The startup, which promised to automate the analysis of medical records and case files to determine accident compensation, saw its valuation surge from $85 million to $1 billion in October. Former staff members reported that supervisors instructed them not to use the AI system due to its unreliability, with some working until 3 a.m. to complete tasks manually.
The ex-employees cited numerous AI errors, including missed injuries, fabricated medical conditions, and incorrectly recorded doctor visits. While no errors made it into final products, such mistakes could have reduced victim payouts if not caught by human reviewers, they cautioned.
The startup, which promised to automate the analysis of medical records and case files to determine accident compensation, saw its valuation surge from $85 million to $1 billion in October. Former staff members reported that supervisors instructed them not to use the AI system due to its unreliability, with some working until 3 a.m. to complete tasks manually.
The ex-employees cited numerous AI errors, including missed injuries, fabricated medical conditions, and incorrectly recorded doctor visits. While no errors made it into final products, such mistakes could have reduced victim payouts if not caught by human reviewers, they cautioned.
I'll fix that headline for ya (Score:4, Insightful)
Legal Tech Unicorn EvenUp Relied Heavily on Fraud.
That's better!
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It makes me wonder if Waymo shouldn't have to share stats on the behind-the-scenes labor force needed to intervene at times with the self-driving cars. Not that passengers need to know, and it is a privately-held company. However it is owned by alphabet which is a public company, so its value depends partly on how well Waymo tech actually works.
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That is what I was thinking. It does feel like a Theranos.
If a company has a product, and it isn't working because of a memory leak. Give them time. That is solvable. No need (in my opinion) to have to disclose much.
If a company has a product that depends on "Secret Sauce", and the "Secret Sauce" isn't working because there is a fundamental problem, not being 100% honest with investors is criminal.
There is a big gap between: "We have the "Secret Sauce", and it works!" and "We think we can invent a "Secr
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Well, if I were a passenger on a Waymo cab, I would like to know...and I wonder if I would be more scared with a human behind-the-scene or not.
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"Legal Tech Unicorn EvenUp Cheated"
or
"Legal Tech Unicorn EvenUp Faked AI"
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Addendum, Rewrite #3:
"Legal Tech EvenUp shoved unicorn horn up investors"
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Oh, no, you don't understand! They were *planning* to use AI, they just hadn't finished the implementation yet!
Reducing victims claims (Score:2)
Re: Reducing victims claims (Score:2)
More GPUs! (Score:3)
A bigger computer will be smarter, I swear! Damn the torpedoes. Full global warming ahead!
Still wondering why people love Luigi Mangione? (Score:3, Informative)
"The ex-employees cited numerous AI errors, including missed injuries, fabricated medical conditions, and incorrectly recorded doctor visits."
Notice how the "errors" trend in one direction? This isn't a bug. It's a feature.
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It's a stretch to say that people love Mangione, it's more that we all sympathize with his reasons for being angry.
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Given what I've seen, I don't think it's much of a stretch at all. This is anecdotal, and I'll admit it, but a lot of people I've spoken with are far more positive about Mangione privately than they're willing to say publicly. Nobody wants to be on record saying, "I support a murderer", but that's exactly what they're saying to their buddies down at the pub.
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Nobody wants to be on record saying, "I support a murderer"
This is what I mean when I say they don't so much support HIM and his specific actions. They know murder is wrong, even if they sympathize with his reasons for committing murder.
It's kind of like when a woman kills her abusive husband, we sympathize with her motivations, even if we don't agree with her decision to kill.
Hou might have friends who say privately that they "support" this guy, but saying that in a private conversation, is a long ways from actually being willing to make that support concrete.
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You may be right. I think we'll get a better idea when the trial starts. What bothers me most is that the "victim" killed a lot of people. He did it on purpose, knowing that by denying coverage when it was deserved, sick, desperate people would be forced to expend their last physical and financial resources in court. Maybe they'd give up. Maybe they'd die. Maybe they'd settle for pocket change just to have peace before they died. All just to improve the company's bottom line. They used to call what
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While your critique of insurance isn't wrong, there are two sides to the story, as there are with every story.
Doctors and hospitals routinely abuse the insurance claim process, finding ways to inflate ICD10 codes to obtain higher payment amounts from insurance. They also perform huge quantities of unnecessary procedures, also motivated by greed. These medical providers prey on desperate patients looking for any ray of hope, ordering more and more procedures that they know, or should know, will have NO posit
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It's nice to be Canadian. I have lots of American friends, and the stories I've heard about your health care system are appalling. Ours is far from perfect, but it's a lot better than yours. For starters, we don't have bloodsucking parasites standing between us and our doctors.
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Oh, you have your own bloodsucking parasites standing between you and your doctors. They're just called "bureaucrats" instead of "insurance adjusters." Everything works fine until you get off the beaten path. If you have a condition that's unusual or requires "experimental" (not yet fully certified) treatment, bureaucracy can cause just as much pain as insurance companies. There's a reason people travel from all over the world to the US, places like Houston's MD Anderson Cancer Center, or the Mayo Clinic, f
Now this is delicious. (Score:4, Funny)
I'm sorry. That's one of the funniest things ever. Not the staying up to 3 a.m. part, but the fact the supes in an AI company knew better than to trust the AI. That's just beautiful.
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But wait! I thought AI was on the cusp of replacing all of our jobs, and that we would soon all starve!