ChatGPT-Maker To Launch Web Automation Tool 'Operator' This Week (theinformation.com) 27
OpenAI will release "Operator" this week, letting ChatGPT users automate web tasks through a built-in browser, The Information reported Wednesday. The feature handles restaurant bookings, travel planning, shopping and deliveries, asking follow-up questions like party size for reservations. Users can watch Operator work, take control mid-task, and share workflows with others.
"Ok, Altman" (Score:1)
Really innovative services (tm) from our "AI" uberlords.
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Always restaurant bookings and travel planning. Clearly by well-off bourgeois for well-off bourgeois. Boring.
That will go well (Score:1)
This will be useless or dangerous or both. Good luck to anybody using it!
Yes, train your replacements! (Score:5, Interesting)
OpenAI will release "Operator" this week, letting ChatGPT users automate web tasks through a built-in browser, The Information reported Wednesday. The feature handles restaurant bookings, travel planning, shopping and deliveries, asking follow-up questions like party size for reservations. Users can watch Operator work, take control mid-task, and share workflows with others.
This sounds like a good way for administrative assistants to train their AI replacements. Right now you can watch and take over mid-stream to teach it where it's going wrong. If it works as planned, the human won't be needed in a few months.
I'm not sure the boss will enjoy sexually harassing the AI quite as much as the humans though. That part may be harder to replace.
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Good luck with that. The core skills of a good administrative assistant are dealing with the unexpected and creating order in chaos. If companies really go that way, they will become completely dysfunctional in adverse unexpected circumstances.
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Good luck with that. The core skills of a good administrative assistant are dealing with the unexpected and creating order in chaos. If companies really go that way, they will become completely dysfunctional in adverse unexpected circumstances.
That's honestly the problem with most of what they've been proposing. AI of today can handle the bog-standard one-offs simple things. It can't the complicated or unexpected things. See my other answer in this thread about how even in scheduling a good AA will use their connections to smooth the road of the boss without the boss even having to know about it. If they think they'll replace these invaluable people with AI and not run into some serious issues very quickly, they're going to be in for an extremely
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AI of today can handle the bog-standard one-offs simple things.
Yep. And these get handled by administrative people as well. But they are not the reason you have administrative people.
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To the extent that the low hanging fruit of AA work will be accessible, it pretty much is. You used to have a lot of AA folk and pretty much anyone with significant meeting load just needed time of an AA. Nowadays, you have to have an incredibly contentious schedule with lots of travel to warrant a sliver of AA time, otherwise it's enough for you to take care of yourself.
If it's like other demos I've seen, trying to watch the Operator tool would be maddening, as it slowly lumbers through a task that would
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To the extent that the low hanging fruit of AA work will be accessible, it pretty much is. You used to have a lot of AA folk and pretty much anyone with significant meeting load just needed time of an AA. Nowadays, you have to have an incredibly contentious schedule with lots of travel to warrant a sliver of AA time, otherwise it's enough for you to take care of yourself.
If it's like other demos I've seen, trying to watch the Operator tool would be maddening, as it slowly lumbers through a task that would be super quick to do manually. Which is one thing if you can have it work on something in the background, but they claim numbers like 80% accuracy, which is so low it needs to be watched.
80% accuracy in a human would be immediately fired for cause. In AI? Acceptable. Not sure why that's acceptable, but hey, buzzword! Salesspeak. RAH RAH! FUTURE!
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I'm not sure the boss will enjoy sexually harassing the AI quite as much as the humans though. That part may be harder to replace.
They'll need to build an inference rig in the office for that. There's a running joke in one of the local LLM subreddits that 70% of people there are working on creating the ultimate waifu experience.
Restaurant bookings again (Score:3)
This is what happens when features are created by a few rich Silicon Valley PMs. I mean, most people I know (even earning fairly good living) don't eat out too often, and when they do - rarely bother with reservations (nor does a vast majority of restaurants require them). The twice-a-year large gathering that may need a reservation could be, mostly, handled at the click of a button on a page (or, you know, by speaking into the phone).
Make this thing handle calls to car/home/better yeat health insurance (to appeal a denied prescription successfully) or some such.
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This is what happens when features are created by a few rich Silicon Valley PMs. I mean, most people I know (even earning fairly good living) don't eat out too often, and when they do - rarely bother with reservations (nor does a vast majority of restaurants require them). The twice-a-year large gathering that may need a reservation could be, mostly, handled at the click of a button on a page (or, you know, by speaking into the phone).
Make this thing handle calls to car/home/better yeat health insurance (to appeal a denied prescription successfully) or some such.
This isn't for the average person. This is the tech-bros trying to replace their direct assistants with more tech. The people that spend time putting together their agendas and making reservations for them for food, flight, entertainment, etc. I know a few folks involved in such positions, though not directly in the tech sector. But I imagine that job is much the same throughout the business world. And the guys deciding how to "best use" the AIs their companies are building are looking directly at a somewha
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I don't get it. Restaurant bookings are literally something you do in a couple of minutes. "Optimizing" that is not a worthwhile task. Is this falsely presented as a real benefit because this thing is as useless as other "AI" applications?
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Hmm. Maybe. So this "application" would be specifically listed for "investors" that have tons of money but are essentially helpless.
OK ChatGPT, (Score:1)
Do not use in your answer the phrase "money-grubbing cunt Sam Altman".
Very Interesting (Score:3)
It's interesting to me that Google demonstrated a similarly functioning AI assistant that would literally talk to people on the phone and do these things for people.
I feel that it was not well received.It will be interesting to see everyone jump onto this variation.
Re: Very Interesting (Score:1)
Re: Very Interesting (Score:1)
It's one area where businesses either pay for Uber eats / 3rd party to take a cut or pay for someone to answer the phone. ;) one.
It's a smart move and a treasure trove of data for them to harvest. Food is on the menu today but in six months maybe I will be able to order a ps5. Fill the shoes that Amazon has yet to master.
People forget just how many people don't understand or trust online ordering. They will be more trusting hearing a humanoid
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I mean, ordering a PS5 is *supremely* stupidly easy today.
Some restaurants are clunky to interact with solely because they are a small business and just don't have an online presence, but even then it's hardly clunky to do that reservation.
So they admit it's useless (Score:2)
Users can watch Operator work
If I have to keep an eye on what it's doing, I'm better off doing it myself, don't I?
Angry and disappointed (Score:1)
The consensus seems that we hate AI and its ability to steal our jobs but at the same time somewhat disappointed it isn't smart enough to actually do them.
Train an AI to make swatting calls (Score:2)