Microsoft Outage Leaves Tens of Thousands Unable to Access Email and Other Apps (cnbc.com) 38
"Tens of thousands of users were unable to access various Microsoft programs on Saturday afternoon," reports CNBC:
"We're investigating an issue in which users may be unable to access Outlook features and services," Microsoft 365 Status, the official Microsoft account for 365 service incidents, said in a post on X...
The number of reports that services such as Microsoft Outlook, Microsoft Exchange, Microsoft Teams, Microsoft 365 and Microsoft Azure were down spiked after 3:30 p.m. ET. More than 37,000 individuals reported an Outlook outage and roughly 24,000 reported an outage in the tech company's 365 service, according to Downdetector, while roughly 150 users reported their Teams accounts were down.
One hour ago Microsoft posted on X.com that "We've identified a potential cause of impact and have reverted the suspected code to alleviate impact. We're monitoring telemetry to confirm recovery..."
Minutes later they added that "Our telemetry indicates that a majority of impacted services are recovering following our change. We'll keep monitoring until impact has been resolved for all services." And the official status page for Microsoft Office says "We've confirmed that reverting the impacting service update has returned the service to a healthy state. We've entered a period of extended monitoring to ensure that the service remains stable, and to address any outstanding impact to other Microsoft 365 services."
The number of reports that services such as Microsoft Outlook, Microsoft Exchange, Microsoft Teams, Microsoft 365 and Microsoft Azure were down spiked after 3:30 p.m. ET. More than 37,000 individuals reported an Outlook outage and roughly 24,000 reported an outage in the tech company's 365 service, according to Downdetector, while roughly 150 users reported their Teams accounts were down.
One hour ago Microsoft posted on X.com that "We've identified a potential cause of impact and have reverted the suspected code to alleviate impact. We're monitoring telemetry to confirm recovery..."
Minutes later they added that "Our telemetry indicates that a majority of impacted services are recovering following our change. We'll keep monitoring until impact has been resolved for all services." And the official status page for Microsoft Office says "We've confirmed that reverting the impacting service update has returned the service to a healthy state. We've entered a period of extended monitoring to ensure that the service remains stable, and to address any outstanding impact to other Microsoft 365 services."
Re:How do you break e-mail? (Score:5, Informative)
For those who haven't seen it. davmail (FOSS interface to MS services) reported credentials were invalid. The web access logged correctly but then experienced self redirects and redirected an error page failed at fifth attempt. As I was making configuration changes in my machine at that moment, I was confused if I had messed up. But finally it wasn't me messing, it just a web service that got Microsoft'ed.
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Welcome to Azure, my friend. Of all the major hyperscalers, Azure is easily the most inept with handling change and often VERY slow to admit there is an issue when they fuck it up.
Fortunately, as Azure failures go, this one was rather brief.
Re: How do you break e-mail? (Score:2)
I've used Azure. It was just bad. Every now and then you get a hint at just how bad it is from communications with their higher level support. It's literally designed by fools and falling apart internally.
AWS is the best at product width, depth, security, and reliability. It would be far better for the market if they had some sensible competition, but they don't right now.
The real tragedy here is Google cloud. Google had every advantage and blew it with their customer hostile nature and arrogance.
Re:How do you break e-mail? (Score:4, Insightful)
How? Make it web-based with a single point of failure. Instead of a client-server model that was designed around intermittent connections and had built in redundancy.
Kind of a shame when we throw out decades of technology that works because it doesn't suit someone's concept of "modern". I saw the same thing happen with the rise of PCs and a refusal to acknowledge technology and techniques that mainframes have deployed successfully for decades. Instead we saw data centers and chip makers ignore IBM, Cray, Sperry Rand, and others only to reinvent the wheel. With painful and incompatible iterations on virtualization support and address translation, which is still full of holes to this day.
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Often even basic knowledge gets lost, leaving people to reinvent and spin their wheels.
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No one broke email. The problem was more fundamental and affected email among many other things.
That's gonna be a big problem (Score:4, Funny)
At least for those federal employees who need to be sending Melon their weekly report if they don't want to get fired.
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Haven't they told 'roman salute guy' to fudge off back to South Africa yet?
Teslas are fugly.
Here's My Report (Score:2, Insightful)
Elon,
Email is down. Here's what I did this week:
1) Investigated a naturalized citizen originally from South Africa for immigration fraud.
2) Added securities fraud to the investigation.
3) Added bribery to the investigation.
4) Added treason to the investigation.
5) Added election interference, voter inducement, and criminal incitement to the investigation.
6) Added obstruction of justice to the investigation.
7) Took the day off. I'm so sorry!
P.S.
We're trying to determine if this citizen is the gay, per a reques
Cloud Hip Hip Hooray! (Score:3)
So glad that the cloud is here to make all of our lives so much simpler. Three cheers for the Microsoft cloud!
Meanwhile... (Score:5, Insightful)
I was able to access LibreOffice just fine, all day!
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That's because you're winning.
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So glad that the cloud is here to make all of our lives so much simpler. Three cheers for the Microsoft cloud!
I mean, my life was incredibly simple. Here there was an outage and I needed to do precisely nothing to fix it. I wish all problems in my life just magically disappear while I'm off playing games. The cloud really is in a completely non-facetious way making my life simpler. I don't miss the days where an outage would be *my* problem instead of someone else's.
Re: Cloud Hip Hip Hooray! (Score:2)
It would happen if the code was on-prem, too. It was a service-level fault, not infrastructure.
Office 364 (Score:5, Funny)
Countdown 2025 begins.
Public service announcement (Score:1)
Email is not an "app."
To the extent email is an "app," well, there's your problem.
That is all.
Copilot didn't help? (Score:2)
Didn't their AI investments in ChatGPT/Copilot help them catch this bug and squash it before it stung?
Next up: Big claim from M$. Copilot helped them find the issue in a matter of hours on a Saturday afternoon, when humans were on a holiday. Humans were merely asked by Copilot to submit the fix it found and take credit.
Yet another Microsoft annoyance (Score:2)
I was curious why my employer's Microsoft mail server began demanding that we re-enter our passwords this morning. My secondary Microsoft email hosted through GoDaddy also demanded a new password.
The frustrating part was that even after the credential issue was resolved, email still wouldn't work until every computer was re-booted. Just another day in the Microsoft cloud.
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Well (Score:2)
Copilot ... (Score:2)
Someone at Microsoft must have asked Copilot to do their work for them, failed to proof it, and then pushed it to production.
Eh... importance? (Score:1)
Why X??? (Score:2, Insightful)
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Because most people read today's equivalent of Der Stürmer, and agree with what it says.
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Why the hell are they posting their outages to X which has become the modern-day equivalent of Der Stürmer?
They'd have looked pretty daft if they emailed the outage notice to everyone, wouldn't they!
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It's cute how you think your use of hyperbole is helping your case.
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Why the hell are they posting their outages to X which has become the modern-day equivalent of Der Stürmer?
Why not? They're not going to reach a billion people by posting it as a Slashdot comment. You may not like the platform (and I certainly don't) but there's no point shouting into an empty room when you're trying to announce something. You can make negative comparisons to Der Stürmer but the reality is it remains to this day it was the second highest circulated newspaper in Germany so if you were trying to announce something to reach a wide audience Der Stürmer would have been a great place to do i
Probably a test run for "AI" generated code (Score:2)
At least they did not do a roll-out to everybody.
Sounded like bad update...... (Score:2)