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Verizon Consumer CEO Says Net Neutrality 'Went Literally Nowhere' (theverge.com) 73

Verizon Consumer CEO Sowmyanarayan Sampath has declared that net neutrality regulations "went literally nowhere." Sampath claimed he couldn't identify what problem net neutrality was attempting to solve, despite Verizon's history of aggressive lobbying against such rules. "I don't know what net neutrality does," Sampath told The Verge. "I still don't know what problem we are trying to solve with net neutrality."

When pressed about potential anti-competitive behaviors like zero-rating services, Sampath deflected by focusing exclusively on traffic management concerns, arguing that networks require prioritization capabilities during congestion. "For traffic management purposes, we need to have some controls in the network," he stated. The interview comes as Verizon faces a different regulatory challenge from FCC Commissioner Brendan Carr, who is holding up Verizon's Frontier acquisition over the company's diversity initiatives.

Verizon Consumer CEO Says Net Neutrality 'Went Literally Nowhere'

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  • Sampath claimed he couldn't identify what problem net neutrality was attempting to solve, despite Verizon's history of aggressive lobbying against such rules

    Clearly he's a moron (left and unaware what reason the right hand is doing something).

    • by cstacy ( 534252 )

      Sampath claimed he couldn't identify what problem net neutrality was attempting to solve, despite Verizon's history of aggressive lobbying against such rules

      Clearly he's a moron (left and unaware what reason the right hand is doing something).

      He obvious knows exactly what he is prevaricating about.

    • by Spazmania ( 174582 ) on Monday April 21, 2025 @02:39PM (#65321225) Homepage

      I don't know what problem the lobbying-twisted FCC's rules attempts to solve either. I know what problem net neutrality was supposed to solve.

      In short, monolithic providers like Verizon double-bill. They bill you for your packets and then they bill the person you're communicating with for your packets too. It's not like the mail where only one side pays. Both sides have to pay or neither gets served. Naturally, the side who pays more gets to define the nature and shape of the service both side get. As the end-user consumer, that isn't you.

      There is an exception: Verizon is part of a cartel of about 20 Internet providers who trade traffic without charging each other. If as a Verizon customer you want to talk to someone buying service from elsewhere in the cartel, Verizon will only charge you. This process is called "peering."

      Like the rest of the cartel, Verizon engages in "closed" peering. This means that small businesses and anyone Verizon can bully is excluded and must bend to the double-billing. Here's where net neutrality was supposed to act: by requiring "open" peering where Verizon would trade packets with anyone once *one* of their customers had paid them to do so. No more double-billing.

      • by r0nc0 ( 566295 )
        Actually I think there was another layer to the discussion IIRC - wasn't there also something about how content providers also own the pipes that deliver the content and can shape traffic to suit their content vs. actual needs. In other words the content providers should be kept at arms length or more from the content delivery...
        • Yes, but that was part of the nonsense. Shaping specific traffic doesn't work well and is rarely used outside the "enterprise", let alone used abusively.

      • Was that something that was different when net neutrality was in effect? It wasn't, was it.

        I don't think that is what net neutrality was ever meant to address. Nor do I think that what it was meant to address ever happened. It was always intended to prevent a theorized problem from arising, not to address a problem that existed.

    • Moron? Hardly. He just wants to make sure you don't notice what the right hand is doing.

    • He isn't wrong though. I have yet to see how there was any difference anywhere with or without net neutrality, nor have I ever seen an actual example (i.e. not theoretical) of a problem it would solve.

      If anything, aggressive lobbying against a rule that wouldn't do anything is a public service.

  • by cstacy ( 534252 )

    What, they are filtering packets based on "race" now?
    I wonder what "flag" I should set on my packets to get priority routing... :)

    • by cstacy ( 534252 )

      What, they are filtering packets based on "race" now?
      I wonder what "flag" I should set on my packets to get priority routing... :)

      It's called "traffic shaping" and has to do with bias against the "byte-stuffed challenged".

    • I have to say, a phone company hitting government red tape during an attempted merger for being "too woke", was definitely not on my bingo card. This is such a strange timeline, I can't even tell if this is being done sincerely or if the Republicans simply are trying to maintain optics that they're tilting at the "woke" windmill when in reality they are just enforcing anti-trust regulations without wanting to appear as anti-big-business. It's either a case of 3D chess, or I'm just trying to see some order

  • The increasing availability of fiber to the premises plus most people moving from torrents to one way streams instead have changed the way the internet has been architected. The fact that most people are connecting to the internet via walled garden phones has also de facto regulated traffic as well. The of rolling out CG-NAT instead of ipv6 is something that should be studied, as it regulates IP traffic by controlling IP addresses more tightly.
    • well ISP need to be banned from owning streaming services.

      Will comcast make caps go lower as cable tv starts it death dive?

      Take ESPN out of the base package?

      • Take ESPN out of the base package?

        Unfortunately, Disney (usually) requires ESPN to be carried in order to get all their many other channels ... Apparently, ESPN is very profitable.

  • by ebonum ( 830686 ) on Monday April 21, 2025 @01:05PM (#65320959)

    I have several employees who can't reach the company VPN from home. They have to use their phone as a hot spot, and everything works fine. Local ISP is blocking VPN traffic. Annoying as frick.

    • by rta ( 559125 )

      this is quite strange. in the US? what ISP?

      I highly doubt this is by design... especially post COVID.
      there might be some seeing on their gateway to allow it?

      • by Anonymous Coward

        Spectrum was doing it in some areas during covid briefly. It wasn't a mistake, they sold "Prioritize your VPN traffic for $10/month"
        If you did not subscribe they would block the connection.
        It didn't last long until they got public grief for it and changed the blocking into just deprioritizing.

    • Is your VPN over something that has been deprecated by a bunch of ISPs for security reasons, like PPTP?

      • It'll be some squirrelbrained mobile ISP nonsense like UDP not working through 5 layers of cgnat or whatever.

    • never seen a isp block a vpn unless it was using such a outdated mode they simply quit supporting it.
    • My bet is that their homeâ(TM)s IP Address scheme overlapped that of their business. ISPs donâ(TM)t block it, but your employees routers surely could be a dead end.

    • I've found that default router settings block certain kinds of VPN connections, namely "Disable IPSec ALG" in Netgear Nighthawk Ax8 Ax6000 for IPsec VPNs.

    • Could be a setting on their local gateways or something the ISP will turn off if asked. Assuming you don't have the option of using an SSLVPN instead, which I guess you don't.

      I've seen similar problems with ATT that actually came down to them redirecting DNS rather than blocking VPNs. A real pain in the ass that they shouldn't do at all, but will stop doing if asked.

  • by Pseudonymous Powers ( 4097097 ) on Monday April 21, 2025 @01:12PM (#65320985)

    "I still don't know what problem we are trying to solve with net neutrality."

    To adapt an adage about identifying assholes: If you don't see the problem that net neutrality is intended to solve, then you ARE the problem.

    • Does the problem currently exist? Has anything changed from when net neutrality was being enforced? I haven't noticed anything.
  • by coopertempleclause ( 7262286 ) on Monday April 21, 2025 @01:15PM (#65320995)
    For the most part, it isn't trying to solve a problem. Net neutrality is the default status of the internet.

    The laws were introduced to protect that, to prevent corporations chopping up the internet into pieces and charging people through the nose for certain types of traffic.
    • yep if you need to slow down people due to congestion then you do it for everyone not just those not paying for the top tear plain.
      • yep if you need to slow down people due to congestion then you do it for everyone not just those not paying for the top tear plain.

        Actually, net neutrality didn't prohibit this. Telcos absolutely are still within their rights to sell tiered subscriber access, so long as all the data flowing through their pipe is being deprioritized equally.

        OK under net neutrality:
        Offering various service plans with differing data speeds, caps and/or deprioritization levels. (El cheapo plan that barely works / Mid-priced plan that is only deprioritized during heavy traffic / Premium plan that has limited or no deprioritization / etc.)

        Not OK under net n

  • Dumb Smart People (Score:4, Insightful)

    by Spinlock_1977 ( 777598 ) <Spinlock_1977@NOspam.yahoo.com> on Monday April 21, 2025 @01:19PM (#65321007) Journal

    This smart man shouldn't play dumb, because he clearly doesn't know just how smart us dumb people are. For example, we can tell he's lying. We can also tell he's avoiding the question. AND, we can tell he's a dumb smart person because he doesn't know how smart us dumb people are. The circle of stupidity is complete.

  • by Monoman ( 8745 ) on Monday April 21, 2025 @01:22PM (#65321017) Homepage

    Is he referring to the Net Neutrality where consumers get access to the internet without their ISP "shaping" the traffic to benefit their own interests or is it the Net Neutrality where the ISPs protect the consumers from whatever their ISP sees as "bad" for the consumer?

  • Let me explain (Score:5, Interesting)

    by rpnx ( 8338853 ) on Monday April 21, 2025 @01:24PM (#65321023)
    Net neutrality does some important things. 1.), it protects p2p traffic which isps have a history of discriminating against. 2.) It allows hosting a business off a residential connection and for the case of Verizon ib particular 3.) it prevents mobile isps from discrimnating against laptops (which they currently do to boost contract phone sales).
    • P2P traffic is loss and latency tolerant, video conferencing is not. I want my ISP to take that into account when I'm generating both and shape accordingly. I would be stupid not to.

      You can already host a business off a residential connection. The only issue there is having a dynamic IP, and net neutrality has nothing to do with either.

  • by awwshit ( 6214476 ) on Monday April 21, 2025 @01:25PM (#65321029)

    Because they paid Ajit really well to ensure it.

  • Hold up here. Wasn't it Verizon and Google who wrote the damn stuff in the first place? https://www.scribd.com/documen... [scribd.com] Lets be clear, the only purpose Google had supporting Net Neutrality policy was to stop ISP's from throttling YouTube bandwidth.
    • Neither of those corporations created net neutrality, whether they supported it for their own benefit or not is completely irrelevant.
  • Then what's the objection? Sounds like they're working as intended, keeping companies in line with its aims rather than being assholes.

    • well you can think company's like t-mobile that offers no nonsense plains, forcing the market to drop there nonsense to compete. otherwise we all would still be dealing with data caps. same thing for fiber and starlink forcing cable company to also drop there nonsense to compete because they broke there monopoly.
    • You mean, "Why have a bunch of pointless laws dealing with problems that don't exist but still entail regulatory overhead?"
  • by Bahbus ( 1180627 ) on Monday April 21, 2025 @01:39PM (#65321083) Homepage

    You can manage and optimize the traffic on your network without discriminating against the type of traffic. You could also stop wasting your money on retards like Sowmyanarayan Sampath who don't do anything to deserve a 1.5 million salary, let alone several more millions in bonuses, and instead invest that money back into your network so that you don't *have* to manage or optimize it as much. Absolutely no person on the planet does anything worthy of earning 7 figures in a year.

    • You'd be an absolute fool to treat HTTP, realtime telecomms, and bulk P2P traffic equally. You aren't managing traffic congestion if you aren't paying attention to the latency and loss tolerances of the different types of traffic.
      • by Bahbus ( 1180627 )

        You'd be an absolute fool to treat HTTP, realtime telecomms, and bulk P2P traffic equally.

        This isn't the same as "not discriminating".

        You aren't managing traffic congestion if you aren't paying attention to the latency and loss tolerances of the different types of traffic.

        You also aren't managing traffic congestion if you are discriminating against certain types of legitimate traffic.

  • I.e. a moron and ignorant to boot. Either that or else somebody with is up there with Trump when it comes to lying.
  • Another CEO being an asshole. Nothing new.

  • by fuzzyfuzzyfungus ( 1223518 ) on Monday April 21, 2025 @03:35PM (#65321375) Journal
    I'm not sure if he's just lying; or if there's some very specific strawman construction of 'net neutrality' that verizon's counsel considers to be the one you are referring to when not understanding it; but it seems pretty hard to believe that someone in telcoms doesn't understand what 'net neutrality' is supposed to be about when, worldwide, 'zero-rating' of various services by telcos in agreements with their providers is not some sort of doomsayer sci-fi prediction. Reliance Jio is probably the single biggest telco that comes to mind in relation to a story about zero rating; while Facebook is probably the most prominent company in terms of who pays for coverage(and, predictably, the creation of substantial swaths of developing world where facebook is the internet was kind of shit).

    He's quite possibly telling the truth in the narrow sense where verizon totally deprioritized some bulk traffic on that overloaded backhaul because reasons that one time and it helped VOIP jitter at the expense of some graininess in youtube that nobody noticed; and it was fine; but in the much more important and revealing sense; he's lying: net neutrality 'went nowhere' because the whole point(at least in the US context) was to not depart from the status quo and to avoid someone's monetization plans ruining things. Even network engineers are going to lose interest when it's just working; obviously the public couldn't care less when the internet is delivering the packet between hither and yon as intended; so once the threat of needing to pay the "good friends of verizon" tithe to avoid having 3-5 business days of latency added receded, so did the urgency about it. I assume that there's some enterprise 5G SD-WAN offering that's technically paid prioritization that verizon would trot out as an example of how we totally introduced paid prioritization and it actually made everything better; but the point was never esoteric special cases of top shelf SLAs; it was quite plausible proposals to set up tolls and seek rents across large portions of the internet.
    • Regulation is not free. Regulators are expensive, and they put expenses on the regulated entities. If the problem the regulation is meant to address is not occurring, then having it is a stupid way to waste everyone's time and money.
  • assuming you don’t need it because you’re dry is a fallacy. Right now it’s been protecting us from the worst impulses of ISPs, if only by existing and keeping the conversation alive.
    • How? It wasn't in effect, then it was, then it wasn't, and at no point did anything change. Well, some companies had an additional compliance burden, but that was a wasted cost ultimately born by the customers.

      This would be more akin to assming you don't need an umbrella because you're standing in a place where it has never, ever rained. Should it suddenly start raining, I'm all for it, but unless it does I'd rather spare the effort of carrying an umbrella for nothing.

  • Because nothing bad happened is either lying to you so they can do bad things to you or they haven't got a fucking clue what's going on.

    The reason that neutrality going away here and there hasn't caused you massive problems and cost you a ton of money is because the companies who stand the profit from killing it aren't sure that it's going to stay dead. And it hasn't, with politics waxing and waning and bringing it back and forth.

    America's democracy is on the verge of collapse. And you can bet your
    • But, nothing bad has happened with or without it. We had it, nothing changed except the regulatory overhead, and then we got rid of it. Nothing changed except the regulatory overhead. Why do you want to waste money fixing a problem that doesn't exist?
  • It is preventing a problem. TV is the perfect example. Broadcasters had to pay to have their channel. Anyone without a channel could not get their message out. Net Neutrality protects the pipes from being monopolized like they have in the past. Without it we would probably still be paying 10 cents for a text and probably be paying 10 cents per e-mail too because instead of the internet being a tree with branches of options for traffic it would turn into single pipes.
    • It never had anything to do with cell-phone charges. They stopped charging for texts because companies started trying to undercut each other by dropping a fee for something that cost them nothing.

      It is a foolish waste to create regulations to prevent problems that never existed. It is a good way to cause unexpected problems and raise costs for zero benefit, not a good way to benefit the people.

      Or to put it simply - Don't fix what ain't broken.

  • Talk about a missed business opportunity. So all traffic is managed equally by algorithms that provide the best QOS possible for everyone, right?

  • “I still don’t know what problem we’re trying to solve.”

    That’s Verizon’s consumer CEO, Sowmyanarayan Sampath, playing dumb in an interview with The Verge. The guy responsible for 115 million wireless and 10 million broadband lines in the U.S. doesn’t understand net neutrality—or pretends not to. Either way, it’s disqualifying.

    Let that sink in. The executive who oversees a third of the nation’s connectivity admits he doesn’t grok the principle that your carrier shouldn’t get to decide what apps, services, or content load faster—or at all—based on what makes them money. And yet, he’s fully empowered to throttle, shape, or “manage” your traffic however he wants.

    His justification for throttling you into oblivion is the same tired line tier-one ISPs have been peddling since the late '90s—back when sharp-eyed sysadmins were busting them with packet captures from Ethereal, the open-source sniffer that grew up to become Wireshark. It’s always the same story: blame the mythical bandwidth hoarder, hand-wave about “network management,” and pray nobody remembers when Comcast got caught spoofing TCP RST packets to silently kill BitTorrent connections—then flat-out denied it until the packet logs made lying impossible. I’m honestly surprised Sampath didn’t defend it as a necessary safeguard “against that one person in your town who’s sucking up all the bandwidth”—his exact words, mind you.

    Because nothing says “public utility” quite like throwing an entire neighborhood under the bus to throttle a protocol you don’t like.

    And just when you think the playbook couldn’t get any dustier, Sampath reaches for the most threadbare metaphor in the telco FUD arsenal: the firefighter in traffic. That’s right—packet shaping isn’t about corporate deals, it’s about saving lives.

            “If there are 300 people using a congested road, and if a firefighter needs to go through, people are going to move aside and let him go through. That’s all we are saying.”

    Except that firefighter isn’t a first responder—it’s Disney+, or whichever content partner Verizon is bundling into your “unlimited” plan. This isn’t emergency access; it’s product placement. Click-through rates. Inflated subscriber counts. Sampath even brags that Verizon’s “non-connectivity business” is now a $15 billion operation—built on bundling, streaming tie-ins, and convenience-fee masquerades. And all of it rides on the very network he insists is neutral and fair.

    This is where the sleight-of-hand becomes stage magic: throttle independent traffic, subsidize partner traffic, and declare it a win for consumers because technically, you’re paying less for Netflix. Never mind that you’re paying more for everything else.

    And let’s not pretend this is new. Verizon has a long history of trying to own both the pipe and the content. Remember when Verizon acquired Yahoo? When they acquired AOL? When they launched Go90 and tried to monetize landscape mode? None of it worked, but the ambition never went away. Now, the strategy is subtler—bundle services like Disney+, Hulu, ESPN+, Max, and YouTube Premium, and quietly rebuild the walled garden. Verizon controls the gate, the gatekeeper, and increasingly, the content behind the gate.

    And if you’re wondering how seriously Verizon takes the “rules of the land,” that Sampath is making a show of genuflecting towards, here’s the cleanest contrast you’ll see outside a packet trace. When the FCC tried to enshrine net neutrality under Title II—rules that literally said don’t block, don’t throttle, don’t extort—Verizon went to war. Lawsuits. Paid astroturfers. A full-court regulatory press. But today? The same FCC—reshaped by Trump appointee Brendan Carr, who literally wrote the Project 2025 chapter on turning the FCC into a partisan mouthpiece—is now threatening to block mergers over corporate DEI policies. And Sampath? He shrugs and says, “We have to follow the rules of the land.” Amazing how that phrase suddenly acquires moral weight—when the regulation leans the right way.

    The next time Sampath assures you it’s all just reasonable traffic management, remember: this is a man who looked directly into a camera and claimed not to understand net neutrality. Whether it’s willful ignorance or finely-tuned dishonesty doesn’t matter—the result is the same. You’re not listening to a network engineer. You’re listening to a corporate tool whose one job is to sell you the congestion that his packet shaping policies create.

  • because Verizon just doesn't route some networks. Just flat out refuses. Won't mention why. Claims they don't. But the packets don't flow.

    That's why we need neutrality. To ensure you're not fucking your customers up the ass.

  • Yoy pay an ISP for access to the Intarwebs at X speed down, Y speed up. Now for most people that's technically an "up to" speed, meaning something similar to: up to 400Mbps downstream and up to 100Mbps upstream.

    Some of us pay a bit more for a business line and have, say, 1Gbps symmetric which is closer to the actual speed due to the line actually having a "real" SLA.

    However, in both cases, I don't expect my ISP to be farking with my data. My speed isn't supposed to be 1Gbps symmetric unless I'm runnin
  • I would fully expect this if this guy ever gives a deposition. Just replace photocopier with net neutrality: https://www.youtube.com/watch?... [youtube.com]

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