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IBM AI

IBM CEO Says AI Has Replaced Hundreds of Workers But Created New Programming, Sales Jobs (wsj.com) 27

IBM CEO Arvind Krishna said the tech giant has used AI, and specifically AI agents, to replace the work of a couple hundred human resources workers. As a result, it has hired more programmers and salespeople, he said. From a report: Krishna's comments on Monday come as businesses sort through the workforce impacts of AI and AI agents, the independent bots that can autonomously perform tasks like analyze spreadsheets, conduct research and draft emails.

While there haven't yet been widespread layoffs or downsizing as a result of AI across the economy, some business leaders have said they are holding down head count as they investigate the use of the technology.

Meanwhile, the information-technology workforce has continued to shrink as AI weighs on hiring and some workers leave the field. For IBM, which this week hosts its annual Think conference in Boston, AI adoption has led it to boost hiring in some functions.

IBM CEO Says AI Has Replaced Hundreds of Workers But Created New Programming, Sales Jobs

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  • The Butlerian Jihad will remove these AI agents, replace then back with humanity, and proscribe against using them again.
    So said Harry.

    So say I

    1st Speaker, Third Foundation.

    • The Butlerian Jihad will remove these AI agents, replace then back with humanity, and proscribe against using them again.
      So said Harry.

      So say I

      1st Speaker, Third Foundation.

      I've wondered myself if humanity will rebel against computer systems, especially AI-centric systems, when the full extent of the damage to the job market becomes apparent.

      • Inspired by (the late, deep sigh) Marshall Brain's excellent Manna story about automating "Burger-G" and beyond: Let's say you own a hamburger restaurant employing 10 people (as one of ten burger restaurants in a town all owned by different people, each restaurant employing ten people, for a total of 100 people employed flipping burgers in the town), and you decide to automate it with AI and robotics. To use round numbers, before automation, let's say it costs $9 to produce a meal and you sell it for $10 (

      • by shanen ( 462549 )

        Nice FP branch, but the story mostly makes me sad to remember the better days of IBM. But it may be personal, since most of my career now feels wasted...

        In related news, have your AI experiments encouraged you to start thinking like a machine? News at 11 as edited by AI engagement cultivators...

    • Rather than the Dune Universe, why not look to the Culture Series where benevolent AI oversees a near utopia. The path to get there is risky but worth the risk, the meme: https://www.genolve.com/design... [genolve.com]
  • Dang! Now we need 'AI consumers' to accept all this excess productivity

  • That's 0.07% (Score:5, Interesting)

    by Spinlock_1977 ( 777598 ) <Spinlock_1977&yahoo,com> on Wednesday May 07, 2025 @10:27AM (#65358773) Journal

    Google says IBM's headcount at the start of the year was about 290,000. Mr. IBM says they've replaced a couple of hundred workers.

    200 / 290,000 = 0.07%.

    Quite tiny, in the overall scheme of things.

  • Sales people (Score:4, Insightful)

    by PPH ( 736903 ) on Wednesday May 07, 2025 @10:48AM (#65358819)

    Yeah. And we're seeing them all on Slashdot. Pushing their AI garbage.

  • I hear AI has replaced the IBM CEO. I also hear that AIs have learned how to lie.

  • Swapping one boot-licking robot for another.

"Our vision is to speed up time, eventually eliminating it." -- Alex Schure

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