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Network The Internet

Vandals Cut Fiber-Optic Lines, Causing Outage For Spectrum Internet Subscribers (arstechnica.com) 42

An anonymous reader quotes a report from Ars Technica: Subscribers in Southern California of Spectrum's Internet service experienced outages over the weekend following what company officials said was an attempted theft of copper lines located in Van Nuys, a suburb located 20 miles from downtown Los Angeles. The people behind the incident thought they were targeting copper lines, the officials wrote in a statement Sunday. Instead, they cut into fiber optic cables. The cuts caused service disruptions for subscribers in Van Nuys and surrounding areas. Spectrum has since restored service and is offering a $25,000 reward for information leading to the apprehension of the people responsible. Spectrum will also credit affected customers one day of service on their next bill.

"Criminal acts of network vandalism have become an issue affecting the entire telecommunications industry, not just Spectrum, largely due to the increase in the price of precious metals," the officials wrote in a statement issued Sunday. "These acts of vandalism are not only a crime, but also affect our customers, local businesses and potentially emergency services. Spectrum's fiber lines do not include any copper." Outage information service Downdetector showed that thousands of subscribers in and around Van Nuys reported outages starting a little before noon on Sunday. Within about 12 hours, the complaint levels returned to normal. Spectrum officials told the Los Angeles Times that personnel had to splice thousands of fiber lines to restore service to affected subscribers.

Vandals Cut Fiber-Optic Lines, Causing Outage For Spectrum Internet Subscribers

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  • It's sad what's happened to the Van Nuys and much of the San Fernando Valley since the end of the 1960s.
    At least the air quality has improved.
    But it still sucks.
    • Shit, you're telling me the air quality was even worse here during the 60s?

      • by divide overflow ( 599608 ) on Tuesday June 17, 2025 @01:53AM (#65454999)

        Shit, you're telling me the air quality was even worse here during the 60s?

        Air pollution was WAY worse in the 1960s. Incomprehensibly worse. I was unable to breathe deeply without pain in the lungs and involuntary coughing, and my eyes were constantly red and stinging from the insanely high levels of nitrogen dioxide in the air. There was a photochemical smog layer so thick that you couldn't see the hillsides of the Angeles National Forest to the east. It was miserable. We moved out of L.A. County in 1968. When I visited a friend's home in Pasadena in the late 1970s it was worse still...after a nice lunch at his home I could barely breathe. I couldn't take the pollution and rather than spend the night as planned I had to drive home.

    • If was San Fernando, they were probably Goths and not Vandals.
  • In a dish.

    Or take a lesson from urban street-parkers. Leave a sign, "Doors unlocked, nothing of value inside".

    • Why isn't an inflation-proofed basic income the best policy response?

    • I do think that the vandals are owed some compensation for their wasted effort. The telecom companies should be clearly labeling the cables. Failure to label cables is poor workmanship.
  • by awwshit ( 6214476 ) on Monday June 16, 2025 @08:16PM (#65454575)

    In the last 6 months, around our office:
    The brass screws on the big backflow valves for the Fire Sprinklers were cutoff/stolen from 6 valves.
    A fire hydrant was stolen.
    The copper pipe for 3 different water mains was stolen. These were fixed and they did it again.

    Now the hydrants have special locks around the bolts, and everything else is coved with locking cages.

    They come prepared, shut off the water and use tools.

    • Sounds like you got the smart ones. The ones in TFS seem to have stolen some fibre optics thinking it was copper.

      FWIW, in the UK, BT have started putting up signs on telegraph poles saying "Warning: Fibre Optic cables overhead", just to make sure the idiots don't think there's copper up there (actually, there is copper as well, but most of the new stuff is fibre). Then again, given the poor reading abilities of some of the people nicking metals, one wonders if they should put up sculptures of lights or some

  • Shoot, 5-6 years ago one of the at&t techs told me that most of the overhead "trunk lines" have been abandoned, save for a few old folks that still had POTS lines for phones, or a few business alarm systems, which have now been abandoned for LTE. Yeah, it would be harder to get to the copper lines on the poles, not to mention burning off the insulation, but these copper pirates are stupid enough to try it.
  • Thieves. It was thieves who don't know what can be sold and what can't.
  • The service disruption was not localized to Van Nuys. I live in eastern Ventura County about 22 miles from Van Nuys and have Internet service through Spectrum. During the disruption, I kept losing my Internet connection.

    When I called Spectrum about the problem, I was told that, not only Internet service, but also cable TV and VOIP phone service was affected. I was also told that the problem would be corrected by 5:30pm Pacific time. It was actually corrected sooner. Also, we never lost cable TV. We do

    • by DERoss ( 1919496 )

      According to the 17 June Los Angeles Times, the outage extended from western Ventura County (including Ojai and the city of Ventura) to central Orange County (including Anaheim),

  • A compounding issue is Spectrum's incompetence at routing around problems. A few years ago had Spectrum "business class" at an office in Austin and cable cuts in Dallas routinely caused our service to fail in Austin for hours or even an entire day. Then the routes we got during recovery were insane routes that zigzagged the continent -- and it would be weeks or months before we had sane routes again with reasonable latencies.

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