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Verizon Businesses

Verizon is Upping Its Fees Again (theverge.com) 24

Verizon has confirmed it will raise customer fees despite announcing a three-year price lock in April. The carrier said the "vast majority" of customers will see increases of "less than 30 cents." A Reddit thread cited by The Verge suggests the Administrative and Telco Recovery Charge will rise 28 cents to $3.78 per voice line, while data-only plan charges could increase $2.37 to $3.97 per line. The changes may take effect September 1.
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Verizon is Upping Its Fees Again

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  • Fees that are part of the required price for every plan or product should be 100% illegal. Especially when trying to claim that prices are fixed and aren't increasing. I feel like the FTC had the authority to do more decades ago.

    • by Anonymous Coward

      Surely it's the patriotic duty of every US citizen to stop using abusive US companies.

      Roaming SIMs - Cross the border for a romantic weekend in Montreal, sign up for a prepaid SIM and you're free from US telcos, forever. Rogers, Telus etc could come to the party with discount roaming.

    • Fees that are part of the required price for every plan or product should be 100% illegal. Especially when trying to claim that prices are fixed and aren't increasing. I feel like the FTC had the authority to do more decades ago.

      The fees used to be mandatory government imposed fees taht were outside a telco's control; then telcos discovered they could use them to hide stealth rate increases.

    • Re: (Score:2, Insightful)

      Comment removed based on user account deletion
  • by fahrbot-bot ( 874524 ) on Friday August 01, 2025 @02:21PM (#65560682)

    Maybe they have to buy hearing aids for their, much now older, customers who can't hear them now? :-)

  • by Anonymous Coward on Friday August 01, 2025 @02:36PM (#65560722)
    "We've upped our fees, now up yours!"
  • Jumped Ship (Score:5, Insightful)

    by necro81 ( 917438 ) on Friday August 01, 2025 @03:08PM (#65560834) Journal
    After enduring price hikes (well in excess of inflation) for the exact same service for several years, I jumped ship to an MVNO. My daily experience of making calls and accessing cellular data is no different, but I'm now paying 1/3 what I used to. Given the structure of the MVNO and local geography, half the time I'm using the exact same Verizon cell towers.
  • They have to goose profits to claim an even fatter bonus
  • U.S. Mobile (Score:4, Informative)

    by registrations_suck ( 1075251 ) on Friday August 01, 2025 @03:13PM (#65560842)

    We became Verizon customers in 2012.

    We are not particularly price sensitive, but are very much opposed to annoying bullshit.

    To that end, 2 or so (it might have been 3) years ago, Verizon added a $2/line (or something) charge to bills and that was enough. We switched to U.S. Mobile and never looked back. Cut our bill from something like $110/month to more like $35/month for 2 lines.

    Since then, Verizon has increased fees/charges 3-4 times that I know of.

    Fuck Verizon.

    • by ack154 ( 591432 )

      I just switched both of our lines from T-Mobile to US Mobile - and so far, so good. Got a promo that was basically 2 unlimited lines (1 "premium" and 1 "starter") for 1 year for $390. Yes, we paid for the full year up front - but it works out to just a hair over $16/mo. total. We were paying $144/mo. with T-Mobile. Outrageous - even with all of the "perks" that T-Mobile offered.

      • My line is $12.50/month. That includes ALL fees, people!

        We upgraded my wife's line two months ago. That one costs us $44/month, up from the $25/month that it WAS costing us.

        So, now it is up to $57/month. Still not bad.

        But, our need for that upgrade is over, so I just dropped it back down to the $25 plan while I was typing this. So we will be back to $37.50/month starting with the next bill.

        Honestly, I don't understand why people stick with the insanely priced legacy vendors anymore. Just money to burn, I

  • They just sent me an email telling me my tablet lines are going up $5 and $2.50/month. Just because they want to charge more, apparently.

  • They sell these price lock contracts as being in the customer's favor, however the ISP continues to raise prices whenever they want. Comcast/Xfinity is by far the worst at this. I've found Verizon to be much more honest by comparison.
  • by cstacy ( 534252 ) on Friday August 01, 2025 @09:24PM (#65561606)

    They sold me a higher-priced plan in April,
    but said it was a 3-year price lock.
    Today I got an email saying that my data line
    for my iPad, which I hardly ever use at all,
    is going up $5.

    I expect my main line (iPhone) to also
    be going up, but I haven't heard yet.

    Funny how that lock-in price was a total lie.
    You would think this would all be illegal fraud.

  • I have been with Cricket for well over 10 years. Back then I did the 4 lines for $100. Exactly $100, no additional fees added. It started with 3G, then LTE, now 5G+. Still $100 for the 4 lines on AT&T network. I know there is competition in that zone, but it has been a simple never changing, never increasing bill and mostly reliable. I don't use data heavily off wifi but don't shy away from it, never throttled.

  • Nothing more to say...They lied on the "price lock" its irrelevant of the hike amount...They lost more in customer trust then they made in money.

I am not an Economist. I am an honest man! -- Paul McCracken

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