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AI Is Listening to Your Meetings. Watch What You Say. (msn.com) 33

AI meeting transcription software is inadvertently sharing private conversations with all meeting participants through automated summaries. WSJ found a series of mishaps that people confirmed on-record.

Digital marketing agency owner Tiffany Lewis discovered her "Nigerian prince" joke about a potential client was included in the summary sent to that same client. Nashville branding firm Studio Delger received meeting notes documenting their discussion about "getting sandwich ingredients from Publix" and not liking soup when their client failed to appear. Communications agency coordinator Andrea Serra found her personal frustrations about a neighborhood Whole Foods and a kitchen mishap while making sweet potato recipes included in official meeting recaps distributed to colleagues.

AI Is Listening to Your Meetings. Watch What You Say.

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  • This just in.... (Score:5, Insightful)

    by Puls4r ( 724907 ) on Tuesday August 05, 2025 @12:12PM (#65567788)
    Don't say anything in the work place that you don't want repeated. Don't say anything embarrassing. Don't say anything sarcastic.

    In summation, if you are in a professional work place, you need to act like a professional at all times. If you can't, you may be in the wrong profession.
    • Re:This just in.... (Score:5, Informative)

      by Anonymous Coward on Tuesday August 05, 2025 @12:19PM (#65567806)

      Humans not wanted here. You cannot be human while we are paying you.

    • by Calydor ( 739835 )

      In that case, any such hiring requirements as 'fitting in with the team' need to be abolished as the expectation is for everyone to just be robots without personality and with no interpersonal relationships with their colleagues.

      • "Personality" and interpersonal relationships don't require badmouthing colleagues or clients in official meetings.

      • Re:This just in.... (Score:5, Interesting)

        by nightflameauto ( 6607976 ) on Tuesday August 05, 2025 @01:36PM (#65568012)

        In that case, any such hiring requirements as 'fitting in with the team' need to be abolished as the expectation is for everyone to just be robots without personality and with no interpersonal relationships with their colleagues.

        The end-goal of the owner class is to turn the population into easily interchangeable cogs, and this step is one that's been difficult to implement. Maybe that's the real benefit of AI? Making sure we're all being spied on consistently enough that we stop acting as individuals.

      • That's correct, you should have no personality, no preferences, and never complain. The ideal employee.

    • Nothing in this story sounded problematic to me. Just expect people to be a little bit human even at work. As for the summary, you could ignore little things like this like you did in the actual meeting, or somebody could update the prompt (although what to include in a summary is to some degree subjective), or you try making the new kind of sandwich from publix.
    • Just last week the meeting AI included Bob's opinion of Amy's tits in the minutes of the board meeting because it was somehow relevant. Then it summarized a discussion Amy in HR had with Tiffany about how big they thought Tyrone was. And this AI is so good it even described Chad's early morning fart in detail, with aromatic intelligence (the other AI).

    • by know-nothing cunt ( 6546228 ) on Tuesday August 05, 2025 @02:35PM (#65568198)

      Don't say anything sarcastic.

      Yeah THAT'S realistic.

    • This reminds me of the movie Liar, Liar with Jim Carrey. He's in court and they are announcing the "Honorable Judge" and Carrey say's "Honorable my ass" under his breath but then quickly looks over at the court transcriptioner shaking his hands no no no don't add that.

    • > Don't say anything in the work place that you don't want repeated. Don't say anything embarrassing. Don't say anything sarcastic.

      And “keep your eyes a little wide and blank. Show no interest or excitement.” ref [wikiquote.org]
    • You do not, but you do need to know who is listening. The transcription software will send transcripts to all *INVITED* meeting participants. It's important to know the difference between who is on the screen and who is included in a meeting.

      No need to go full sterile and robotic. Just use a bit of care.

  • This is something I'm surprised that hasn't creeped into the right wing social media spheres. AI means you have limitless and perfect surveillance. You don't even need the reams and reams of government thugs because the software does most of the work. You just need a handful of guys with wrenches to do the wet work.

    Not that I expected to get very far. AI is extraordinarily desirable for the ruling class and virtually all right wing social media spaces or just propaganda Mills.

    It has been slightly am
  • My hearing is so bad I turn on live transcription if at all possible. But then people assume you're recording, so they are suspicious or tell you they cannot consent so turn it off. But I don't want to record in the first place.
    • by davidwr ( 791652 )

      people assume you're recording, so they are suspicious or tell you they cannot consent so turn it off.

      Tell them you are hard of hearing. Most people will understand.

      If you can, use a transcription app that explicitly does not save audio or text beyond the current session's look-back buffer.

      In the workplace, you may have legal protections if your hearing is so bad that you need this as a medical accommodation. Outside of work though, you may just have to rely on charm and sympathy to get people to accept it.

  • Tiffany's joke at the client's expense was a tragic error. But, it's all on here. take AI out of the equation. What if Tiffany had simply done it on the, popular and quite standard for years, recording?

    All the other stuff is just inconsequential chit chat. Frankly I find the sign-on scuffle of every fucking meeting - I can't get in, you're muted, my camera doesn't want to work, will you be distributing the recording, sorry for being 15 minutes late can you start over because I'm out of the loop. - to be a f

    • > What if Tiffany had simply done it on the, popular and quite standard for years, recording?

      That's the entire point: she probably wouldn't have.
      This would never have made it into any human made meeting notes, as it was an inconsequential joke, the acceptability of which rests solely on her peers in the meeting.

  • by turp182 ( 1020263 ) on Tuesday August 05, 2025 @01:23PM (#65567978) Journal

    This is actually a story about people who don't check their work ("bad employees" is the term I would use).

    All of the problems noted are due to people not taking the time to "LOOK AT WHAT THEY ARE SAYING".

    These are people that are willing to send out results without review. They think they know what they sent, but they don't actually know.

    They are the problem, not the AI. They are lazy.

    Meeting transcripts are fabulously useful. My notes are keywords now, which I can then cross reference with the transcript after the meeting.

    As the article makes clear, much care needs to be taken with such source material as well as information derived from them.

    In this case the AI did what it was told, summarizing everything. This is easy enough to avoid, here's a sample prompt:

    For the meeting transcript below, please provide:
    1. To Do List - Provide a list of follow up Tasks by Party.
    2. Issues - Identify, classify, and provide details around any issues mentioned.
    3. Technical Discussion - Identify and summarize any technical discussions.

    Guidelines:
    - Ignore unrelated personal commentary.

    {transcript}

  • by Tony Isaac ( 1301187 ) on Tuesday August 05, 2025 @01:59PM (#65568078) Homepage

    The scenario cited doesn't seem that problematic to me. You open your mouth at work, your coworkers might hear you, including ones you didn't intend to hear. So watch your words.

    The real concern about AI meeting transcribers, is that the company that owns the chatbot, also has full access to every word that is said. Depending on the company that built the chatbot, they might be providing the service in exchange for sending your data to marketers or even competitors. That chatbot may not be bound by an NDA like human participants. And if the chatbot is free, you can bet the owners of the bot are paying for it *somehow*, and it's not for charity.

  • AI is actually listening inmeetings, not sleeping like your coworkers.

  • I record my meetings, literally, I use OBS to capture the entire meeting from the ring to the hang-up. Unless your microphone is muted / disabled at the OS level, it's picking up everything you're saying, and it should. I tried the AI notes functionality in a Slack huddle, a couple of weeks ago, they were nonsense, not meh I'm being pedantic, they were trash. You could not read the AI notes, without the recording, and make sense of them, they were summarized to a point that critical information was missi
    • OBS then flipping through the audio at 1.5x is simpler for me than any AI-based transcribing. I ultimately have to turn the meeting into some highlight minutes and action items, or I actually have to fit the important points of the meeting into my head and make a decision. Letting an AI do either of these doesn't help me much.

      • 100%, I take the OBS video, and then transcribe into time-based notes, and include both on the meeting note that has a good enough summary, so everything is in one place.
  • 1) find someone in a meeting.
    2) walk by the meeting and say something embarassing, as if you're talking to someone else on a phone. For example. "...and I thought the rash on my penis wasn't anything to worry about".
    3) enjoy the aftereffects.

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