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US FTC Sues Ticket Reseller For Evading Taylor Swift's Eras Tour Ticket Limits (reuters.com) 153

The U.S. Federal Trade Commission sued ticket reseller Key Investment Group for evading purchasing limits to buy up thousands of tickets to live events including Taylor Swift's Eras tour and resell them at a markup, according to a complaint filed in Maryland federal court on Monday. From a report: The Baltimore, Maryland-based company, which operates ticket resale sites including TotalTickets.com, used thousands of Ticketmaster accounts, including fake or purchased accounts, the FTC said.

Ticketmaster faced intense criticism after its botched 2022 sale of tickets to Swift's much-hyped Eras tour, when billions of requests from Swift fans, bots and ticket resellers overwhelmed its website and the company canceled a planned ticket sale to the general public.

For one Swift concert in Las Vegas in March 2023, Key Investment Group and its affiliates used 49 different accounts to purchase 273 tickets and evade a 6-ticket purchase limit, netting more than $119,000 in revenue on resales, the FTC said on Monday. The company made more than $1.2 million reselling 2,280 Swift concert tickets it purchased in 2023, the agency said.

US FTC Sues Ticket Reseller For Evading Taylor Swift's Eras Tour Ticket Limits

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  • Tickets (Score:5, Insightful)

    by ledow ( 319597 ) on Tuesday August 19, 2025 @03:37AM (#65599092) Homepage

    Tired of hearing about ticket problems.

    Sell them only from the official website.
    Tie them to an official ID.
    Make them non-transferable.

    If you turn up at the gate with a ticket that's not got your photo/name/other details on it, and you can't prove that you're the person on the ticket, then you don't get in.

    If you're a kid, then you need to be previously named, photographed and be accompanied by a verified ticket holder with a valid ticket for you. People aren't gonna send their kids alone to a concert, with a tout letting them in with a stranger.

    Advertise it WAY ahead of time on all the websites, tickets and in the media, so you have both time to weed out any fraud, and fair warning to consumers that all touted tickets are basically worthless or fraudulent.

    "Didn't buy it on - Taylorswift.com or whatever - ? Then you won't get in". Massive signs all over the website, posters, venue, etc.

    It's 2025, places like Ticketmaster are no longer able to dictate their terms to force a monopoly, and we have the technology to make this just work, and people like Taylor Swift certainly have enough clout and interest to make it happen overnight.

    Ticket-touting should have died decades ago, but the industry just can't be arsed to fix the problem.

    • "Tie them to an official ID."

      Taylor Swift fans are too young to have an ID. :-)

      • by Zocalo ( 252965 )
        Below a certain age they're not going to be going to a concert without a responsible adult, or at least an older sibling/whatever, that is old enough to have an acceptable form of ID. That doesn't have to be a formal government ID either; it could be just be the smartphone with the number provided when the ticket(s) were bought, or any other form of "what I have" information that was provided during the original booking that has some form of proof of name/address/etc. Noted that many concerts have rules o
      • Re: (Score:2, Troll)

        by buck-yar ( 164658 )
        Remember customers had to get vaccine passports to get into venues in the covid days? Everyone should have an ID anyways, even youths. Society has made it mandatory for so much, it only makes sense.
        • My state won't issue an ID to someone under 10 years old.

          Not reasonable for the state to require an ID for people under 10 years old, even if they can get an ID from the feds.

        • How about... no? I don't want to wind up pickpocketed, then wind up in jail because I didn't have an ID. Passports are one thing, but as a citizen in my own country, if I'm out for a jog, I don't need to carry an ID. By law, all I have to do is give my name if asked by law enforcement. It isn't like with facial recognition and other items, that authentication can't be done via other means anyway.

          Sorry, but "Ihren papieren, Bitte", doesn't sit well.

      • So, tie up to, say, 5, children's tickets to an adult ticket. The adult needs to be present to allow the under-age people named on the ticket into the venue.

    • Re: (Score:2, Troll)

      Even better, allow tickets to be sold and resold at market prices just like anything else.

      Why should the FTC be using my tax dollars to support Taylor Swift's broken business model?

      The obvious solution is to action the tickets.

      • Re:Tickets (Score:4, Interesting)

        by thegarbz ( 1787294 ) on Tuesday August 19, 2025 @09:29AM (#65599502)

        Ahhh yes, trust good ol' Shanghai Bill to shill for the rich. Because that's what you're doing, free market economies is another way of saying only the rich should be able to afford popular art. Why should the FTC use your taxes to enforce fair access!

        What has the gubbermint ever done for us amirite?

        *yes I'm mocking you.

      • Because scalping is cheating.

        The business model isn't broken, you just didn't know about all the variables. The artist is likely to make more off of merch sales than the ticket. Thus, the artist will want the consumer to have extra cash to buy it with. The venue makes more off of concession sales than tickets and thus need consumers to have money left to buy a drink with. A scalper comes in, artificially reduces the supply of tickets to inflate prices, and thus cheats the customers, the venue and the

        • Where do the scalpers sell this volume of tickets? And who owns that business?
          Find the answers and you will understand why they don't stop it.

      • by suutar ( 1860506 )

        decreasing price auction, preferably. That'll minimize speculative buying (because most folks likely to be willing to pay more than you did probably already did).

        Of course, you still get the "rich people get tickets before anyone else" part, but that's hard to avoid in general.

    • by msauve ( 701917 )
      Nope. If I pay big bucks for a ticket, and something comes up where I can't attend, I should have every right to sell that ticket (at cost) or give it away. But, yeah, Ticketmaster is evil. I think they should be charged with scalping, for charging more than face value.
      • Re: (Score:2, Insightful)

        You should have every right to sell that ticket for as much as anyone else is willing to pay for it.

        • Why? That ticket doesn't indicate ownership of anything; it's a limited right to attend an event owned by some performer(s) and held at a venue owned by someone else. They have ownership and the right to set the rules for attendance, not the ticketholder.
      • Re:Tickets (Score:4, Interesting)

        by tlhIngan ( 30335 ) <slashdot AT worf DOT net> on Tuesday August 19, 2025 @10:48AM (#65599724)

        Easy. If you use a ticket, it's not tied to anything other than say, a credit card. If you sell the ticket, that ticket needs to be presented with the original credit card used to make the purchase.

        If you sell your friend the ticket because you can't go, chances are you trust them enough not to abuse your credit card that you can lend it to them. And if they do go wild, well,they're not your friends now.

        This has been used before and was the basis of some of the more creative DRM systems out there - where the key to unlock it was based on the item ID and credit card number used to purchase it. You could easily generate the key knowing the credit card number, but that also means if you want to spread it around you have to give the credit card number to everyone.

        And another solution is simple - all tickets are refundable - if you find you can't go, you can return them and get your money back. If you can't get the tickets, you can check back often to get tickets which might have been returned and buy them.

      • Nope. If I pay big bucks for a ticket, and something comes up where I can't attend, I should have every right to sell that ticket (at cost) or give it away.

        Does not work that way for plane or cruise tickets.

        I have a trip coming up. We got 3 plane tickets for just over $1000 each. If we can't go, we're just shit out of luck unless we can get it covered by travel insurance.

        I believe places like Ticketmaster sell insurance too.

      • How about just getting a refund? Then someone else can buy it at face value and you don't have to do anything except get your money back.
    • I'm tired of hearing about wealthy people skirting the law and then getting a slap on the wrist when they get caught. Seems fairly common in the US.
    • Make them non-transferable.

      So break first sale doctrine? Why should a future obligation be non-transferable?

      • by sconeu ( 64226 )

        Why not break it? Software and game companies have no problems with this.

        [ADA DISCLAIMER FOR THE SARCASM IMPAIRED -- I do not approve of breaking the First Sale doctrine]

    • Re: (Score:2, Insightful)

      by SouthSeb ( 8814349 )

      "For every complex problem, there is a simple solution, and it is wrong." H.L. Mencken

      I can immediately think of a serious problem with your solution: it's very common for people to buy tickets in advance but end up not being able to attend the event. Therefore, they have to pass the tickets on to others.

      • Re:Tickets (Score:4, Interesting)

        by registrations_suck ( 1075251 ) on Tuesday August 19, 2025 @10:59AM (#65599760)

        Does not work that way for plane tickets.

        • by unrtst ( 777550 )

          Does not work that way for plane tickets.

          Doesn't work that way for colonoscopy appointments either. What's your point? :-P

          A single plane doesn't attract a sold out audience for select nights when it'll be in your area. Instead, you look for a route on a date, and that route is generally available at various times of day and days of the week throughout the year. Swift is only coming to your town once or twice, if at all, and there is limited capacity - you've gotta buy ahead of time, and shit happens and there needs to be some solution for that (no

      • Refunds are the simple and obvious solution to that.
      • So the idea even solves that problem then. Those people cause artificial shortages and drive prices up. The proposed solution taxes that behavior. Perfect!
    • Tired of hearing about ticket problems.

      Sell them only from the official website.
      Tie them to an official ID.
      Make them non-transferable.

      This is easy to say and extremely hard to do. Not only for tickets, but for verification for websites, employment, nightclub admission, GPU sales, etc. Whoever can truly solve the ID challenge will be rich from solving a host of problems that extend far beyond ticket sales.

    • If you turn up at the gate with a ticket that's not got your photo/name/other details on it, and you can't prove that you're the person on the ticket, then you don't get in.

      No ID to vote, but need an ID to see Taylor Swift! Lol.

      • by tsqr ( 808554 )

        No ID to vote, but need an ID to see Taylor Swift! Lol.

        False equivalence - these two things are not the same. You don't have to to buy one of a limited limited number of tickets in order to vote. Lol, indeed.

        • False equivalence - these two things are not the same. You don't have to to buy one of a limited limited number of tickets in order to vote.

          I get six mail in ballots in my mailbox every election. Those are all people who lived in the house before I was there and never cancelled their registrations. I could walk right up to the poll and vote as those people.

          • by tsqr ( 808554 )

            False equivalence - these two things are not the same. You don't have to to buy one of a limited limited number of tickets in order to vote.

            I get six mail in ballots in my mailbox every election. Those are all people who lived in the house before I was there and never cancelled their registrations. I could walk right up to the poll and vote as those people.

            Well, maybe you could if you're willing to commit State and Federal felonies, and the signature on the sealed mail-in ballot envelope (required in order to trade it for a regular ballot at your polling place) matches the registered voter's signature on file; maybe that's an argument for requiring an ID to vote because due diligence on the part of poll workers is required. Of course, you could just drop off the mail-in ballot at your polling place or put it in a drop box, but then the signature verification

        • No ID to vote, but need an ID to see Taylor Swift! Lol.

          False equivalence - these two things are not the same. You don't have to to buy one of a limited limited number of tickets in order to vote. Lol, indeed.

          If I vote without ID and am not registered, I might alter the outcome of the election, and possibly deny the registered voter whose identity I briefly stole the opportunity to vote. If I am registered, there's a risk that someone else used my name (without ID), preventing me from voting.

          If I get into a Taylor Swift concert without valid ID, I deprive the legitimate owner of the ticket of entry to the concert (if I copied the ticket code), or I might just be taking their place (if I bought their ticket)

    • Re:Tickets (Score:4, Interesting)

      by sabbede ( 2678435 ) on Tuesday August 19, 2025 @11:35AM (#65599862)
      If they are non-transferrable, then they also have to be refundable. There also needs to be a system for gifting them.
    • Re:Tickets (Score:4, Insightful)

      by Registered Coward v2 ( 447531 ) on Tuesday August 19, 2025 @01:06PM (#65600160)

      Tired of hearing about ticket problems.

      Sell them only from the official website. Tie them to an official ID. Make them non-transferable.

      Instead of non-transferable, allow resale only via the official website. That would allow the artist to control resale prices and make it harder for scalpers.

      Part of the challenge is as much as artists and venues complain about scalpers, the help ensure sellouts and thus revenue. I suspect some of the complaining is simply driven by feeling they should be getting a cut of the resale tickets as well, Ticketmaster already has resale sites for ticket so they get a cut both ways.

      • by jonwil ( 467024 )

        The solution to ticket scalping and the problems it creates seems simple to me. Make it illegal to resell a ticket for more than some defined "face value" and make ticket resale websites liable for tickets being sold above that price.

        It wont make scalping go away completely but it will go a long way to stopping it.

    • Your ideas violates freedom of contract. Are you sure that is a good idea?

  • The FTC should have nothing to do with the sale of concert tickets. Stop expanding the government.

    • by Retired Chemist ( 5039029 ) on Tuesday August 19, 2025 @07:08AM (#65599276)
      They are not selling tickets; they are attempting to prosecute someone for a contract violation. When you buy a ticket, you are accepting a contract and if you violate that you can be sued or prosecuted.
      • Re: (Score:2, Troll)

        by FictionPimp ( 712802 )

        So the FTC is in charge of enforcing all contracts? Why isn't ticket master suing them for a contract violation? Can the FTC prosecute 12 year olds for using tumblr (you must be 13 per the contract).

        This is such a waste of government resources. If ticket master had a problem with it, let ticket master sue. If we really feel this is a problem let congress pass a law regulating the price of music.

        • Ticketmaster has no problem they are making out like bandits. It is the people who are getting ripped off on ticket prices or who cannot get tickets that are complaining.
          • That's just capitalism. If you can't afford it then you shouldn't buy it. If people are willing to pay it then the price is reasonable. What is silly is ticket master knows this yet leaves money on the table by not setting the prices to secondary values. The share holders should be pissed.

          • How are people getting ripped off on ticket prices?

            Someone has a ticket. You can either buy it at the price they want, or not. There is no rip off.

    • by sabbede ( 2678435 ) on Tuesday August 19, 2025 @10:21AM (#65599648)
      The agency tasked with regulating interstate trade should have nothing to do with the regulation of interstate trade?

      I don't like expanding the government either, but an agency carrying out its assigned tasks is not expansion.

  • Scalpers (Score:5, Insightful)

    by registrations_suck ( 1075251 ) on Tuesday August 19, 2025 @08:09AM (#65599332)

    Scalpers can only make money and scalping is only viable if original ticket sellers insist on selling tickets below market value.

    If original ticket sellers would price tickets at what people are actually willing to pay, this whole "problem" would go away.

    Solution: sell all tickets via auction.

    • Re:Scalpers (Score:5, Insightful)

      by thegarbz ( 1787294 ) on Tuesday August 19, 2025 @09:30AM (#65599508)

      Great solution. Art that is popular should only be for the rich and wealthy rather than the dedicated fans. Fuck the poor.

      • Why should it be different from any other luxury product or service?

        Why shouldn't Ferrari be required to sell me a car for $20K?

        Besides which, if you have money to blow on Taylor Swift tickets, and everything that goes with it, you ain't that poor.

      • Re:Scalpers (Score:4, Insightful)

        by jeremyp ( 130771 ) on Tuesday August 19, 2025 @09:52AM (#65599570) Homepage Journal

        That's effectively what happened in this case. The only difference is that the scalpers made the extra money, not Taylor Swift.

        • All the more reason to fix the one part where the system broke rather than deregulate it all. For the record we got Taylor Swift tickets no problem in the EU, we actually got tickets to multiple concerts quite easily and we didn't pay a single cent premium for them. The fact that it went wrong in America is all the more reason to support the FTC cracking down on it.

      • Art that is popular should only be for the rich and wealthy rather than the dedicated fans. Fuck the poor

        And how many Rembrandt's do you have hanging in your home...?

        We've found ways, such as museums, funded by institutions and donors, to make art accessible to those of us who cannot afford to have art like that in our homes. Similarly, many local orchestras, and community arts organizations offer free or inexpensive access to live music. And local community theaters offer free or discounted or low cost performances of musicals, shows, Shakespeare in the park, etc. If you want to support arts for the low inco

        • And how many Rembrandt's do you have hanging in your home...?

          None, they are at a local gallery where people of all incomes can enjoy them. By the way pointing out another bad example that is a cancer on society to promote a case to make more isn't the flex you think it is. No one thinks highly of private art collectors.

          But reading through the rest of your post I think you may have missed the fuckton of sarcasm from my post. I think the OP's post is fucking stupid, concerts should be regulated, scalpers should be punished, and the free market should go fuck itself. Th

      • Even if you gave free tickets to the poor, they'd likely sell them at market value if given the opportunity. Unfortunately that is how the world works. If there is a shortage of something, the market determines its value, and the ones with most means win. Ideally the ones with means are the ones who gained said means by contributing to society by doing something member of society are willing to pay for, like say, Taylor Swift.

        I grew up in a communist country where "everyone was equal", government set pric
    • Re:Scalpers (Score:4, Insightful)

      by VMaN ( 164134 ) on Tuesday August 19, 2025 @09:42AM (#65599544) Homepage

      In my culture, pricing out poor is considered a dick move.

      • Poor people can't get a luxury product or service. Boo hoo!

      • Talk about an entitlement mentality.

        "I'm poor! I can't afford it! But I should get it anyway!"

        I should use that argument to get cheap trans-Atlantic private flights...and perhaps sue if I can't get the price I want.

        • by tsqr ( 808554 )

          "I'm poor! I can't afford it! But I should get it anyway!"

          Back in the real world, it's more like "I'm poor, but I can scrape together enough money to by a ticket to see an artist I really like if I can get it for face value."

          Talk about an entitlement mentality.

          "I'm well off, so fuck the poor person who can't afford scalper prices!" is the real entitled attitude.

          I should use that argument to get cheap trans-Atlantic private flights...and perhaps sue if I can't get the price I want.

          That's hilarious. In case it's slipped your mine, the topic of discussion is the scalping of tickets. Scalping airline tickets is, practically speaking, impossible. You have to have ID matching the name on the ticket to board a flight.

          • Yes, when it comes to luxuries such a sports car, designer handbags, fabulous vacations and rock/pop concerts, fuck the poor.

            I can't afford $1000/ticket Taylor Swift tickets either, you don't see me crying about it.

            • by tsqr ( 808554 )

              Yes, when it comes to luxuries such a sports car, designer handbags, fabulous vacations and rock/pop concerts, fuck the poor.

              What is it with people who are fond of asserting false equivalences? The poor person's alternative for a sports car is a cheap used car; for a designer handbag, an inexpensive purse from the thrift store; for a fabulous vacation, an inexpensive trip to visit relatives. The only alternative to attending a concert is to not attend. Do you see how these things are not the same? I might be wrong, but I get the sense that you're the kind of person who thinks a single mother shouldn't be able to use her EBT card

              • Yes, when it comes to luxuries such a sports car, designer handbags, fabulous vacations and rock/pop concerts, fuck the poor.

                What is it with people who are fond of asserting false equivalences? The poor person's alternative for a sports car is a cheap used car; for a designer handbag, an inexpensive purse from the thrift store; for a fabulous vacation, an inexpensive trip to visit relatives. The only alternative to attending a concert is to not attend. Do you see how these things are not the same?

                The alternative is to not go. Big deal. Or, if you want to make the decision to not be so picky about your live music entertainment, you can go to a local bar and see a local band play live.

                I might be wrong, but I get the sense that you're the kind of person who thinks a single mother shouldn't be able to use her EBT card to buy a candy bar for her kid once in a while. Update: I took a look at some of your other comments. I no longer think I might be wrong.

                No, you are absolutely correct. She can use her own money for that. But it doesn't have anything to do with her being a single mother. Hell, my wife will be a single mother soon too!

                Well, one of your other comments claimed that you paid $1000 for a pair of tickets to see an artist you apparently wanted to see

                Well, not quite. My wife wanted to go. I bought her tickets as a birthday present. There is NO WAY ON EARTH I would pay anywhere remotely cl

      • In my culture, pricing out poor is considered a dick move.

        Yes. Sure. The poor should be able to purchase any luxury item or service they want. All pricing luxuries should be on a "what you can afford" basis, rather than market price. Makes sense.

    • The tickets aren't being sold below market value. That a few consumers are willing to pay more is always true, especially when supply is sharply limited, but there aren't enough of them for the market price to be impacted. Scalpers come in, reduce the supply further and create a black market with much higher prices in doing so. They position themselves to take advantage of the presence of customers who will pay far in excess of the market price, to the detriment of all.

      This has been recognized as bein

      • Market price is what people are willing to pay.

        Many people are clearly willing to pay well above face value.

        Face value is NOT market price.

        • No, that is not how the market price is defined! There are always consumers who are willing to pay more and suppliers willing to charge less. What you're doing is recognizing that the supply and demand curves continue past the equilibrium point. But the fair market value is that equilibrium, not somewhere out on the tails.

          If you need to sell 65,000 widgets, you need to find a price that 65,000 consumers will pay, not the higher price that 1,000 people will pay. A scalper buying 1,000 tickets and resel

          • Market Price
            The term market price refers to the amount of money for what an asset can be sold in a market. The market price of a given good is a point of convergence of the demand and supply for that good. It is an important aspect of calculating consumer surpluses, economic surpluses, etc. The market price of a good or service is subject to reevaluations due to fluctuations or shocks in the demand and supply factors.

            https://corporatefinanceinstit... [corporatef...titute.com]

    • Yes, limit the slices of pie to those that can pay more than everyone else, fuck the little people - AMIRITE?
  • by Echoez ( 562950 ) * on Tuesday August 19, 2025 @10:04AM (#65599596)

    The reason scalpers were able to make so much money on these tickets was the fact that demand vastly outstripped supply. And the real answer is that there's no good answer. If 1 million die-hard fans wanted to see Taylor Swift at Metlife stadium but there were only 100,000 tickets, there is no solution that would make the other 900,000 feel satisfied. First-come-first-serve, certified fanclub accounts, dynamic pricing, scalpers: Those are different ways of allocating tickets but it doesn't make up for the fact that the concert would have sold out instantly and left 900k people with 0 tickets (and thus unsatisified).

    You can blame Ticketmaster or scalpers or Taylor Swift, but there's no real answer (except to have it at ever larger venues, add LOTS more dates, etc). And even then, it would still leave people feeling burned because she's so insanely popular and demand will always exceed supply and drive prices higher.

    • In cases like this, you're right. Supply can never meet demand. People who want to go won't be able to go.

      But what you can do is increase ticket prices, so that those who want to go bad enough have a better chance of going.

      Just have an auction.

      Let people submit their best and highest bid and the number of tickets they want at that price. Collect bids for a period of time. Let's say 1 month, just to pick a number. Publish all bids in real time, so people can see where they stand and give them a chance to inc

      • In case it isn't obvious to someone.....yes, you collect payment at the time of bid, to secure the bid. You refund any losers after the bidding closes.

        This avoids people bidding on tickets they don't even up buying. ....and for those who want to keep hating.....then change the law as required.

    • You hold a non-transferable raffle, anyone interested buys a raffle ticket for $1 with the option to pay the standard ticket price if they win. Everyone else is out $1. For groups you can pay $5 for a 5-group raffle ticket, etc. Groups either all win or all lose.
      • by Echoez ( 562950 ) *

        My point still remains: For a concert of 100k tickets, 900k would have no ticket and still be disappointed. All you're arguing about is a fairer way to allocate the limited number of tickets.

        So much has been written about how Ticketmaster collapsed, or long virtual queues or the high scalper prices and bots: None of it really matters. In my example, 90% of die hard Taylor Swift fans end up with no tickets and crushing disappointment. And there's no real answer to that problem.

        Prosecuting scalpers make

        • Excellent post.

          On that note, and I'm not saying that you're claiming this, why do ticket sales need to be "fair ?

          Life isn't fair. There are things way more unfair and way more important than the distribution of a luxury item such as concert tickets.

          Resources to address the many unfair things in life are limited, so why not spend them addressing those more important things?

  • The bigger problem is that ticket sales sites completely suck.

    I recently got tickets for the Steelers vs Viking game in Dublin, Ireland. The ticket site was probably the absolute worst, most miserable buying experience I've ever had.

    I joined the queue when it first opened and was greeted with a message that said there were 318,000 people ahead of me. I think the stadium only holds something like 60,000. Nevertheless, waited all day. Finally got a chance to buy tickets! I couldn't believe it. The seat pic

    • Another problem is that demand pricing has killed consumers and people willing to pay it anyway means it won't go away. A few months ago, Paul McCartney put tickets on sale in my city. I have an old friend from my hometown (a couple of hours away from where I live) who wanted to go. I've seen Paul in concert, he hasn't, so I told him I'd get tickets and he could pay me back for his, but we agreed on a price beforehand. It took almost an hour after sales started before I had any chance to buy and inc
      • What you are describing is called "capitalism".

        People buy stuff at a certain price, and hope to resell it at a higher price, making something called "profit". There is nothing wrong with it.

        Many times in my life, I have looked at the price of something and decided that the price was more than I was willing to pay, and so I declined to make a purchase. This happens more than you might realize, but it is a perfectly normal thing.

        Some people are willing to pay more for some things than others. A person who

  • I fully believe all the bots are ultimately owned and controlled by Ticketmaster. I recently tried to get tickets for Paul McCartney. Got the presale promo code, logged on before the sale and put into a queue with over 110,000 others ahead of me (for a venue with only 2000 seats). By the time I got to actually purchase (over two hours in queue), all the seats except the $10K ultraVIP seats, were gone. But, Ticketmaster was already showing RESALE tickets at 4X their original price. It is such a scam. I
  • Ticketbastard, a private company, set up certain guardrails and EULAs (i.e. private contracts) limiting purchases.

    A company circumvents said guardrails and violates said private contracts and purchases tickets for scalping.

    Ticketbastard should be suing to enforce. It is not the job of the FTC to enforce private contracts.

  • Sell non-transferable tickets to fans on a lottery or first-come-first-served basis.

    Auction transferable tickets to the highest bidder.

    To prevent fraudulent tickets, run all ticket-transfers through an authorized ticket-transfer agent.

  • by k3v0 ( 592611 ) on Tuesday August 19, 2025 @12:34PM (#65600034) Journal
    everyone complained when ticketmaster and livenation merged, the results were very predictable. ticketmaster keeps making profits and concert goers and artists keep getting the short end of the stick
  • I remember waiting in a huge line, camping out overnight, to get student tickets to a Va Tech vs Miami football game (back when Miami was actually good, and VT could only dream of having a winning season). That's what you had to do to get a ticket.

    Of course, these days, you'd just pay someone to stand in line for you....and then people would bitch about that because not everyone can afford to pay someone to stand in line for them.

    Three facts:

    1). Money buys shit you can't get without money. Always has. Alwa

    • One big difference, though: when you had to wait in line it was because there were so many people wanting tickets. In this case there's 5 people at the head of the line and each one bought thousands of tickets so there's none left for anyone else. Then they turned around and started selling to everyone else at 100x the price. If not for them, everyone else WOULD HAVE been able to get tickets at the regular price. Completely different situations.

      • Well, I wasn't comparing the two situations.

        But since you did.....I don't think it matters. The bottom line is, if you want a ticket, either pay the price at which one is available and get a ticket, or don't and not get a ticket.

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