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Samsung Brings Ads To US Fridges (theverge.com) 247

An anonymous reader shares a report: A software update rolling out to Samsung's Family Hub refrigerators in the US is putting ads on the fridges for the first time. The "promotions and curated advertisements" are coming despite Samsung insisting to The Verge in April that it had "no plans" to do so. Samsung is calling it a pilot program for now, which -- I kid you not -- is meant to "strengthen the value" of owning a Samsung smart fridge.

Samsung Brings Ads To US Fridges

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  • Going for gold (Score:5, Insightful)

    by MpVpRb ( 1423381 ) on Thursday September 18, 2025 @03:03PM (#65668958)

    ..in the enshittification olympics

  • by RitchCraft ( 6454710 ) on Thursday September 18, 2025 @03:04PM (#65668964)

    LO freaking L. Can I install uBlock Origin?

    • by nightflameauto ( 6607976 ) on Thursday September 18, 2025 @03:08PM (#65668980)

      Pi-hole.

      • Pies belong in the fridge. Having to resort to a Pi outside the fridge the fridge makes Samsung a big nope for me. Why in the hell would I want a fridge on the Internet any way? This IoT bullshit is obviously used to fleece customers.

        • Crossed them off the list.

          It's not being a Luddite to want LESS FEATURES. The Keep It Simple, Stupid principle seems to be greatly ignored today, at the peril of manufacturers. Build something simple and reliable, and they will come.

          • Crossed them off the list.

            It's not being a Luddite to want LESS FEATURES. The Keep It Simple, Stupid principle seems to be greatly ignored today, at the peril of manufacturers. Build something simple and reliable, and they will come.

            Speed Queen washers and dryers wave hello! They're expensive, but those bastards are made like they used to make them, and will last you a lifetime.

          • by dgatwood ( 11270 ) on Thursday September 18, 2025 @06:02PM (#65669420) Homepage Journal

            Crossed them off the list.

            Wow. Their refrigerators reportedly have among the worst reliability stats [usatoday.com] out of all the major brands, but ads are the reason you're rejecting them? I'm kind of assuming the ads are to recover the unexpectedly high cost of warranty repairs and food loss claims. :-)

            Having used a lot of their Blu-Ray players and TVs over the years, Samsung reached peak ensh*ttification a long time ago, IMO. What remains is the long-tail death spiral.

            • Just like sitting on a jet, where I tear off the cover of the airline magazine and cover the screen, I'd do the same thing to a fridge.

              But Samsung as a brand left a long time ago from this household.

              I use various browser plugins for the same reason, and delete selected cookies from my cache because they're not paying rent.

              Fridge ads? If they were the best rated and most reliable, I'd still tape something over the screen. Billboards are bad enough. Not in my kitchen.

          • Crossed them off the list.

            I did so already a while ago.

            Their phones just kept worse and worse...they kept removing genuinely useful features (headphone jack, SD card slot, etc.) and what did they offer in return? Turned your power button into a Bixby button. Oh, wow! Just what I always wanted.

            Their 64GB Fit Plus flash drive is basically a scam. I have had several become corrupted when I stored more than 32GB data on them. I wouldn't be surprised if they actually only had 32GB that is deceptively shown as 64GB and then something myst

    • by leonbev ( 111395 )

      Well... it will "Strengthen The Value" of my Wi-Fi network, anyway, because that will one less device that I'll allow to connect to it.

      • I'd tell the reseller to come pick up this PoS. It'll Strengthen the Value of their business when it's on their dock and out of my house.

        Of course, that's as though I'd ever buy a "connected" appliance that has no business connecting, or put it on my network if I wound up inheriting/forced to use one somehow.

      • You know they will probably pre-load an ad-set just in case the device loses connectivity.....

    • Find the uart pins for the console and see if they left the root password blank.

  • allow me (Score:4, Insightful)

    by Big Hairy Gorilla ( 9839972 ) on Thursday September 18, 2025 @03:04PM (#65668966)
    NO
    never, not ever, fuck you samsung and every company that looks like you
    This is what happens when Brave New World and Idiocracy haved a baby.
  • Make it free (Score:5, Interesting)

    by gurps_npc ( 621217 ) on Thursday September 18, 2025 @03:07PM (#65668978) Homepage

    I'd accept a Fridge that had ads if it were free. Otherwise I can't see it. A fridge can last a decade easily and you can get them for less than 2 grand. 2 grand a decade = 200 a year, and that works out to less than a dollar a day. My time is worth more than that.

    So unless the ads paid for the entire fridge I can't see paying cash for it.

    • One does wonder what they are thinking - why would anybody want or tolerate this?

      Most ads we are stuck with because we want the media or service that the ads support. Oh, you want to watch two teams of 53 millionaires play football? OK, but 30% of your time will be watching ads.

      On a fridge what is the payoff?

    • You'd have to pay me to take it. I don't like ads on my television or my computer, so why would I want them anywhere that never not existed previously? If they are willing to pay me, then I'll take a few million fridges. If they were free, I'd take them as well. They'd look lovely lining the ravine near my house.
    • My "premium" KitchenAid was around 2K when I bought it 25 years ago. Still chuggin. You can get a non stainless exterior fridge today for less than 1K I think. And really given what I've heard about the reliability of modern "premium" fridges, I'm not sure I want one with or without an ad screen. If mine dies, I'd probably get a non-premium one with less stuff to break.
      • Fret not, citizen, we have the perfect solution for you. We can retrofit a vintage CRT monitor on your KitchenAid and put ads on it! Then you too can benefit of progress and innovation. Also AI.

      • Most fridges, even Amana, only last 10 years now. Budget on replacing all your appliances every 10 years. Of course, almost every US appliance manufacturer is Whirlpool now; I think GE is still a separate company.
        • Amana like my kitchenaid is just rebranded whirlpool. I actually do expect simple appliances that use old fashioned methods will still last. Its the "premium" that breaks. Next fridge I might go without icemaker. I've replaced mine a couple times. I think i paid around 200 for the part. Was a pretty easy install. The old style mechanism are a mechanical marvel. Simple, clever minimum ways to break.
    • The ones with displays cost at least $3000. No thanks, I prefer my retro GE Cafe fridge with copper and brass handles. They even put the water dispenser on the inside, so it looks more retro. (The mechanics of running a water hose through the door hinge always seemed pretty dubious to me anyway.)
  • by nightflameauto ( 6607976 ) on Thursday September 18, 2025 @03:10PM (#65668990)

    "Smart" devices were ALWAYS a vector for advertising. First it was a vector for data collection to better target ads, now it's just blatant advertising all the time. I've shied away from smart devices whenever possible, and if I'm forced to buy a smart device to replace a defective device I don't enable the network. "But you're missing out on features, man!" Yeah, I'm missing out on yet another advertising and propaganda channel. Boo hoo.

    Smart devices were *NEVER* about adding features for the end user. It was always, and always will be, about advertising. Don't fall for it. Don't support it.

    • Agree, and don't even allow my TStat's to connect to wifi. But curious, has anyone started to see ad's on a TStat? It is a screen.
      • I want my thermostat to connect to Wifi, so I can monitor environmental controls while I'm working 415 miles away, and turn the heater on during my trip home. My hot tub takes over 24 hours to home up to 104 degrees, so I want WiFi on my hot tub too. Maybe the hot water heater as well.
        • I've built many of my own "remote" control stuff. I do have a cloud server with a static IP so I can get my hone dynamic one though. Majority would not have that advantage so "home" IP could be impossible to get while away. Pi's and beaglebones make great little controllers.
    • Smart devices were *NEVER* about adding features for the end user.

      Unfortunately this either or mentality makes people dismiss you as a lunatic. It's the same as the "you're the product" comment that very much ignores the complexity of the business relationship.

      Hint: If adding features for the end user wasn't a core component of smart devices, then they would not be of any benefit to the user, meaning the users won't buy them, meaning they can't be a benefit for building an advertising platform.

      Using the words Always and Never are intellectually regressive.

      • Smart devices were *NEVER* about adding features for the end user.

        Unfortunately this either or mentality makes people dismiss you as a lunatic. It's the same as the "you're the product" comment that very much ignores the complexity of the business relationship.

        Hint: If adding features for the end user wasn't a core component of smart devices, then they would not be of any benefit to the user, meaning the users won't buy them, meaning they can't be a benefit for building an advertising platform.

        Using the words Always and Never are intellectually regressive.

        When non-smart devices start disappearing from product categories, it's deserved aggression.

    • I have a GE Profile Gas stove. Several of it functions require and internet connection to make work and an app on you phone. Yeap you guesed it the only thing they have done is deliver ADDS.

      • Rule #1: Never purchase anything that requires an "App" or "Internet" to get full functionality. It's code for "we are going to eventually screw you whether you like it or not."

      • My GE stove connects to me GE microwave/vent fan, but that is only so it can turn on the light and fan when I turn on the stove, and it only needs Bluetooth for that anyway. It has WiFi, but I haven't discovered any use for the WiFi, other than to tell Google Home that my stove is on. My Kohler faucet also has WiFi, not as useful as I thought it would be, as it sucks at measuring water, and occasionally sends false notices about the faucet leaking.
  • by smooth wombat ( 796938 ) on Thursday September 18, 2025 @03:13PM (#65669000) Journal

    If you were dumb enough to buy one of these "smart" refrigerators, you get what you deserve. There is absolutely no reason to have a "smart" refrigerator. It's a refrigerator. It should only do two things: keep the stuff in the fridge cool and the stuff in the freezer frozen.

    Anything else is a waste of money.

    • by sjames ( 1099 ) on Thursday September 18, 2025 @03:34PM (#65669070) Homepage Journal

      The big problem with these "smart" things is that it's getting hard to avoid them. Several years ago I was looking for TV. A few dozen "smart" TVs to choose from but exactly 2 non-smart TVs. I don't mean 2 models, I mean 2 TVs in the whole store. Luckily one of them was suitable.

      • by skam240 ( 789197 )

        Projectors were a good way to avoid smart features on TVs for a while as modern ones are really good but we're starting to see them there as well. It sucks.

    • by DarkOx ( 621550 )

      The problem is that the volume of dumb people will get it inflicted on the rest of us. Try buying not a smart TV today. You either have to get some sort of commercial offering, that comes with a crazy price premium or you're getting smart tv that spies on your and sprinkles in ads all over the place.

      All because to many people decided they'd rather pay 499 instead of 599 because that is just how little they actually value their privacy and user experience.

      Sure you can not connect it to the internet, but th

    • by Pascoea ( 968200 )

      It should only do two things: keep the stuff in the fridge cool and the stuff in the freezer frozen.

      Slight pushback: It should also dispense chilled water and ice. Now that I have a fridge that does that, I'd cut my pinky finger off before I bought one that didn't. I have a buddy whose fridge also shits out large ice spheres for whiskey and such, that was also pretty bad-ass but certainly not worth having to deal with "smart" features.

    • by dfghjk ( 711126 )

      If the only thing required is a refrigerator then this might make sense, but refrigerators go into kitchens, and kitchens have more requirements than just cool and frozen.

      There are good reasons to want a tablet in a central, accessible location in the kitchen. Apparently, Samsung isn't it, but that's not a condemnation of the idea.

      • The "tablet in a central location" is useful as a message center to other members of the household. I live by myself, and I prefer retro. Of course, I have a Google Nest Speaker in every room of the house, so not THAT retro.
      • There are good reasons to want a tablet in a central, accessible location in the kitchen. Apparently, Samsung isn't it, but that's not a condemnation of the idea.

        I'd rather duct-tape an iPad to the refrigerator. I don't need to replace the iPad if the refrigerator breaks, and I don't need to replace the refrigerator if Apple stops posting security updates 6 months after I buy it.

    • And for the love of all things good ... DO NOT purchase a fridge with the ice maker located in the fridge section. They ALWAYS fail one day after the warranty expires.

    • Never bought one because I don't consider the $1000 markup for the display to be worth it. The only real use I can think of is to have a camera on the inside of the door so that I don't have to open the door to see what is inside. I believe Samsung does a fridge that does that. But the benefit is not worth the cost.
  • They claimed to not have plans, and now they do, surprising nobody.

  • by jacks smirking reven ( 909048 ) on Thursday September 18, 2025 @03:14PM (#65669004)

    I can't recommend enough this guys channel, "Ben's Appliances and Junk" he runs a used appliance sales and repair shop and does deep dives on appliances and his opinions based on repair ability and reliability. He actually just did a video a few weeks ago on fridges for 2025 and in general he doesn't seem to recommend Samsung all that much due to issues with getting parts.

    The BEST Refrigerators of 2025! What to BUY & AVOID! [youtube.com]

  • It might freeze your milk a little after 40 years of operation, but it would never force ads on you. Because how would it?

  • by TwistedGreen ( 80055 ) on Thursday September 18, 2025 @03:16PM (#65669010)

    Why did you buy a fridge with a screen in the first place?

    • We didn't buy one but it does look mildly handy for stuff like a family calendar app that would sync to everybody's devices... but not worth it to have it built into the fridge vs a standalone device a la Google Hub or DIY. Certainly I can't see paying extra to have the screen to have ads on the damn thing.
    • Why did you buy a fridge with a screen in the first place?

      I recall laughing at these Samsung fridges when I first saw one on display at Best Buy. They're expensive and the screen really is just a gimmick.

    • by DarkOx ( 621550 )

      about the only case I can think of is interactive recipes.

      Think about being able to check off ingredients or steps as you complete them.

      Maybe being able to click and ingredient and select "recommend substitutions" - conceivably the smart fridge might know what you actually have to chose from.

      The ability to note you are out of something and build up a shopping list, better than on paper because the system can sort the list by category / alphabetical / however later so its ordered sensible for the shopping tr

  • by PseudoThink ( 576121 ) on Thursday September 18, 2025 @03:16PM (#65669014)

    At this point I think it's just a competition between big tech CEOs to see who can get us plebs to pay for the best insult to us. Winner gets a seat on the first Mars rocket.

  • No shit Sherlock! (Score:5, Insightful)

    by jenningsthecat ( 1525947 ) on Thursday September 18, 2025 @03:17PM (#65669022)

    How many of us here - including me - have been predicting exactly this for years now?

    My first thought was "Maybe this will wake people up and they'll stop buying IOT shit that has no business being connected to the internet".

    My second thought was "No, they'll keep doing this, just as they did with Facebook and smartphones, because they never fucking learn". I hope at least some of them will figure out how to disconnect the fridges from the 'net - provided that doing so doesn't brick the fridge...

  • by King_TJ ( 85913 ) on Thursday September 18, 2025 @03:17PM (#65669024) Journal

    If you bought one of these things, you deserve it. :)

    This reminds me of a story too. I was working at a place just rolling out Microsoft Office 365 and the whole 2 factor authentication thing. We started looking at the devices people had registered for MFA. Obviously, you mostly had various smartphones and a few people even used iPads or other tablets. But this one guy had a Samsung smart fridge as his device. He explained that, "I work from home and have a desk in the kitchen. So it's easy to confirm the authentication from the refrigerator screen. And this way, I know I won't just lose it someplace like I might lose my phone!"

    But seriously, I really dislike this trend of making basic home appliances Internet connected and/or computerizing them needlessly. My old Black & Decker 4 slice toaster finally gave out on us last week. I was shocked by how much a new toaster costs now! I was expecting to run out and grab something for maybe $20 or so? Nope! Many of the highly rated models are well over $200! The cheapest I could find was about $45, for one at Costco that has 2 digital strips down the front. One side lights up with icons of toast, in various levels of darkness, and the other depicts all the different foods you mgiht toast; bagels, waffles, pastries, toast...

    We got it home and tried it out, and guess what? When you select toast with a darkness of "3 out of 6", shown as a medium brown? It absolutely burns it! The lightest setting just ejects warm, untoasted bread. I couldn't find any point to a setting on the thing other than the second-lightest one! Highly inaccurate. All of this seems really unnecessary, when the light/dark knob on my old toaster worked just as it was supposed to.

     

    • the light/dark knob on my old toaster worked just as it was supposed to.

      I recently replaced my toaster oven because the mechanical timer knob was becoming quite variable and inaccurate to the point I needed to set a backup timer on my phone. This is the very same reason I replaced my previous toaster oven as well, so this time I got one with a digital timer. I'm expecting it to be more reliable, but only time will tell (no pun intended).

      No internet of course, will be a cold day in hell I put my appliances on the internet.

    • The cheapest I could find was about $45, for one at Costco that has 2 digital strips down the front.

      There's your problem. Costco is primarily where people go to buy a truckload of toilet paper and 50 lbs of frozen chicken breasts, not appliances, so their selection tends to be quite limited. They do have a pretty decent return policy and it looks like Walmart still sells your original toaster. [walmart.com]

      • Costco had a 90 day return policy with free delivery, installation and hall away. All appliances have a 2 year warranty and the extended warranty 3-5y is much cheaper than at other places

        Lowe's has a 48hs return policy and the delivery, installation, hall away are usually extra.

        I bought an LG oven from Lowe's a few months ago, came with a broken trim part and after a few months of back and forth with LG support they told me I should have returned it to Lowe's. Costco concierge would facilitate the resolutio

        • Yeah, I was talking about the brick-and-mortar stores. If you need an appliance yesterday and are heading out to pick one up with your truck, Costco's selection is very limited.

    • In the UK, which (I think that's like consumer reports in the US) has basic high performing models for £30, so 40 bucks?

      With that said, it'll get near daily use and probably last a decade. Even at $200, that's 2c per slice toasted. Though apparently often the expensive toasters aren't that good.

  • -they didn't do this sooner
  • by ArchieBunker ( 132337 ) on Thursday September 18, 2025 @03:33PM (#65669068)

    4chan shit post coming true. https://www.reddit.com/r/4chan... [reddit.com]

  • Get ready for the AI slop of ads. It's coming, and soon. Ask ChatGPT for the best fridge? "Samsung with front facing display is highly rated. Click here to buy one!"

    • I tried that just for fun, and ChatGPT offered me the Samsung fridge RF65DG9H0ESR with a large vertical screen as the 2nd suggestion... Scary.

  • by fahrbot-bot ( 874524 ) on Thursday September 18, 2025 @03:38PM (#65669092)

    What's the long-term game-plan for "smart" / connected appliances? My Whirlpool refrigerator was left by the previous owner when I bought my house in 1993, so it's at least 32 years old, and we got our Kenmore washer and dryer in 1993. All three still run great. On a related note, my 2001 Civic and 2002 CR-V are still running well. Thankfully, none of my appliances/cars have this crap. Are companies planning on supporting these "smart" / connected features and touch screens for 30+ years? History so far says nope.

  • Just pass. Please don't encourage them.
  • Active "discussion", but no funny? Okay, I admit that all the jokes I can think of sound cheesy.

    "Buy more cheese!" said the refrigerator. "I'm really good at storing cheese."

    It's not funny because the big-cheese companies will just pay/bribe Samsung to send those messages.

  • by gary s ( 5206985 ) on Thursday September 18, 2025 @04:11PM (#65669198)
    Pretty bad when I need to run an adblocker on my fridge....
  • One of the things that makes TV so crazy cheap is that the TV manufacturers have deals when they let guys like Roku put ads on the TV.

    For me it's a okay because my TV is really just a monitor for the living room PC and handful of consoles hooked up to it. So I don't really care that if I used it for Netflix I get a bunch of ads. The TV itself never gets connected to the internet.

    Where it becomes a problem with some of the appliances is that they sometimes don't have proper controls so you have to co
  • Didn't you have ads in the 20th century?

    Well, sure, but not in our dreams.

    Only on TV and radio. And in magazines and movies and at ball games, on buses and milk cartons and T-shirts and bananas and written on the sky.

    But not in dreams. No, sir-ee!

    I must be a defective American. I don't understand why so many people tolerate ads in their Smart TV, on their Kindle sleep screen, in their children's classrooms [wikipedia.org], and now on their rather costly appliances. I don't even like having ads on paid TV or streaming services. Or ads on my web browser (that's MY bandwidth you're streaming video w/ audio ads to)

    It's a twisted idea that every activity in life has to be related to marketing and commercialized. Some kind of hyper-capitalism, where we double down on con

  • by merde ( 464783 ) on Thursday September 18, 2025 @04:49PM (#65669264)

    The only justification for a smart fridge that I can think of is to have it reduce the temperature of the freezer section when electricity is cheap, it can then work less hard when electricity is expensive. In order to do this properly, it needs some kind of interface so another machine can tell it that there is spare solar power at the moment etc. Obviously such a machine should have a method for setting times of day when power is cheaper, for those who have cheap rate power at night.

    The amount of "smart" required is trivial and can be achieved without a screen at all. A 2x32 character display and a few buttons would suffice.

    This is the sort of "smart" I want in my household appliances - features that improve performance or reduce running cost. If I want my fridge to display stuff I can simply attach my choice of display device to it... currently the display device on my fridge consists of a couple of sheets of A4 with my daughter's school timetable printed out, attached with magnets. Insanely reliable, low initial cost, no running cost, very hard to hack, doesn't "phone home" and never displays adverts.

  • My wife and I are looking to replace our old refrigerator. Samsung is off the list of companies to look at.

  • Pay the customer, then, for the advertisements since it's too late to offer a discount off the price of the unit.

  • by JoeyRox ( 2711699 ) on Thursday September 18, 2025 @05:56PM (#65669412)
    Since Samsung refrigerators seem to always break down right after the warranty has expired.
  • It's not a "plan" if it's already in motion.

  • by wakeboarder ( 2695839 ) on Thursday September 18, 2025 @06:45PM (#65669464)

    Just wait until they activate the microphone so they can improve ad performance with spying on your conversations. (alexa does this all the time and records all of your conversations)

  • ..buy an Apple TV latest gen. My otherwise great Sony TV begin to slow down being based on Android. I bought used AppleTV 4K Gen 3 and could not believe how fast, slick and easy to use it is. It's turned by TV into something way way better and up to date. And no pop ups or sluggish UX. Re fridges, don't buy one, and if they insert the ads AFTER you bought one, demand a refund! They will learn. If it's Opt In, then fair enough.
  • by sinkskinkshrieks ( 6952954 ) on Thursday September 18, 2025 @08:13PM (#65669572)
    And also their new fridges don't last very long and constantly break down and need parts. Current older gen basic fridge I have without a screen currently needs modifications to fix known problems where the ice maker ices up internally and won't make ice. It's a total piece of shit.

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