Forgot your password?
typodupeerror
Microsoft

Microsoft Made Another Copilot Ad Where Nothing Actually Works (theverge.com) 38

Microsoft's latest holiday ad for its Copilot AI assistant features a 30-second montage of users seamlessly syncing smart home lights to music, scaling recipes for large gatherings, and parsing HOA guidelines -- none of which the software can actually perform reliably when put to the test. The Verge methodically tested each prompt shown in the ad and found that Copilot repeatedly hallucinated interface elements that didn't exist, claimed to highlight on-screen buttons when it hadn't, and abandoned calculations midway through.

The smart home interface shown in the ad belongs to "Relecloud," a fictional company Microsoft uses in internal case studies. A Microsoft spokesperson confirmed that both the HOA document and the inflatable reindeer photo were fabricated for the advertisement. The ad closes with Santa Claus asking Copilot why toy production is behind schedule.

Further reading: Talking To Windows' Copilot AI Makes a Computer Feel Incompetent.
This discussion has been archived. No new comments can be posted.

Microsoft Made Another Copilot Ad Where Nothing Actually Works

Comments Filter:
  • by sosume ( 680416 ) on Friday December 19, 2025 @04:48PM (#65869801) Journal

    Always nice to bash Microsoft, but Copilot runs on gpt-5. Isn't OpenAI to blame?

    • by crunchy_one ( 1047426 ) on Friday December 19, 2025 @05:06PM (#65869833)
      Nowhere do I see OpenAI forcing Microsoft to make a *cough* misleading ad featuring OpenAI's defective product.
      • Re: (Score:3, Interesting)

        by DarkOx ( 621550 )

        Because Altman already has Nadella by the short ones.

        Microsoft has market cap of something like 3.5T

        Microsoft got talked into something like a 30% stake in OpenAI that is worth about 140B.

        All and all something in the area of 3-4% of Microsoft's value is the belief OpenAI is worth what its valued at and continues to be invest-able. If OpenAI were to implode, it will show up on Microsoft's balance sheet enough the board might actually start looking for a new CEO..

    • by Tailhook ( 98486 )

      Did OpenAI do the false advertising? If not, then they're not to blame.

    • by gweihir ( 88907 )

      Microsoft made the product selection. Of course they are to blame.

    • by Anonymous Coward on Friday December 19, 2025 @05:12PM (#65869861)

      No. While it's true that historically Microsoft has excelled in flooding the world with both flawed products and deceptive advertising, the problem here is just the deceptive advertising.

      My refrigerator can't write a recipe either, but that's ok because the manufacturer didn't claim that it could when they sold it to me.

      Microsoft continues with their core competency, the one that made them the most valuable company in the world: exploiting a legal system that doesn't keep up with technology fast enough to enforce the law effectively. There was a time when running a TV ad full of outright lies would get a company in trouble.

      • That time still exists in much of the world. The American...... experiment..... is being watched carefully, popcorn in hand. Something about trainwrecks and not being able to stop looking and all that.
        • by gweihir ( 88907 )

          To be honest, I care less and less. Blithering criminal idiots fucking everything up and the rest too dumb and incapable to stop them. There is nothing to learn there except that on average, people are completely clueless. I knew that one before.

  • Where marketing doesn't understand reality.
    • by leonbev ( 111395 )

      That's been a problem in tech since the beginning. Take a look at the PC ads from the 1980's... They always have some old white bossman with the keyboard in their lap and another happy smiling person standing behind the computer (?!?) looking at the screen from a 90 degree angle. Nobody actually types that way, and the other person could never actually see the screen from where they're sitting.

  • by alvinrod ( 889928 ) on Friday December 19, 2025 @04:52PM (#65869813)
    It's beautiful to see a whole new generation realizing that Microsoft Works is an oxymoron.
  • Of course AI can scale a recipe, you just need to not be a complete retard and give it a specific prompt like: "scale this recipe for 6 to 14 people".

    And don't tell it to "spell it out for you in a document", because I don't even know what you're asking for there. You get markdown and that's fine.

    I feel like they knew how to get it to do what they wanted, they were just being cunty about it.
    • by alvinrod ( 889928 ) on Friday December 19, 2025 @05:51PM (#65869929)
      It's actually bad at this sort of thing. You can ask an LLM to write a 5 paragraph essay about the Gettysburg Address and to give you the program code to perform a word count and it will give you responses that are experts would agree are correct or otherwise good. However the same AI that delivered each if asked to count the number of words in the five paragraph essay it generated will be wrong. The current AIs posses that kind of advanced technology giving the appearance of magic, but it's just a very clever trick. There's very clearly something missing and even if we can't define what that is, once you understand what to look for it becomes apparent that the tools are limited in much the same way an Eliza bot is despite how it once managed to convince many people that it was human despite being a few hundred lines of code.

      You don't test something by walking down the golden path where everything works out perfectly. Instead you consider ways to break it and show that it doesn't work. If you want to convince me something is intelligent it had better damned we'll be able to take two pieces of knowledge it has and make logical connections between them. If you're not testing well or hard enough you're only pulling the wool over your own eyes.
      • I'm always willing to accept that I might be wrong, so I found a recipe for 6 and asked Gemini to convert it to feed 14 people.

        It completely nailed it just like I knew it would.

        I can't explain why other people seem to have problems though. Maybe you're bad at prompting or using very old models.
    • It is somewhat of an insulting example, although I see the practicality. There used to be a major organ in the human body that was better utilised. Thinking is replaced with artificial thinking.

  • Nothing about actually having a positive contribution in any way. Good old crappy Microsoft.

  • Clippy, Bob,Cortana, Ask Encarta, "Google it on Bing", Microsoft just isn't good at actually helping things. I'm really hoping that SteamOS finally makes deals with anti cheat companies and other proprietary software vendors and steal Microsoft's only reason to still exist. Microsoft has already discontinued Windows phone, Windows embedded has been mostly replaced with Android and Linux and web tech is all docker and Kubernetes now so the server os is a commodity. Windows 11 is a prison, and many people say
  • Hey, credit where it's due. At least they didn't use AI to make the ad.

  • In the US you can say pretty much anything in an ad. I thought the UK required ad's to be factual. Well except I think the UK allows the same level of political lies the US allows in advertising.
  • Hey! it is Microsoft so nothing to see here but what one would expect.
  • This is good reporting.

    Keep it up.

  • by fruviad ( 5032 ) on Friday December 19, 2025 @05:32PM (#65869909)

    ...because you fired all of the elves after we told you that AI could do the work more efficiently.

    (I was in a Microsoft presentation earlier today in which they were demonstrating how to use AI for "vibe programming". They spent an hour trying to get a Rails-based "Hello World" app running. At the end of the hour, it still wasn't working. Even in their pre-arranged demonstrations to customers, they can't get this crap working.)

    • You have probably been put on the naughty list for sitting in on a Microsoft presentation for "vibe programming". Eeeewwww.

      • by fruviad ( 5032 )

        I assure you, it wasn't my choice. My boss has been drinking the Microsoft kool-aid and we all have to suffer as a result.

  • by Flexagon ( 740643 ) on Friday December 19, 2025 @05:39PM (#65869917)

    The ad closes with Santa Claus asking Copilot why toy production is behind schedule.

    The Verge's analysis makes a good case for why Santa's behind schedule: he's relying on Copilot.

    • Santa is behind schedule because that Altman asshat installed a data center just down the street from Santa's Workshop. I heard that Rudolph's nose might even be left off this season because of the outrageous electric bills.

      • I heard that Rudolph's nose might even be left off this season because of the outrageous electric bills.

        You believe Rudolph's nose glows due to electricity? It would make much more sense that it's a symptom of an STI from oral sex with a bioluminescent lifeform.

  • by 93 Escort Wagon ( 326346 ) on Friday December 19, 2025 @05:57PM (#65869935)

    Our IT group keeps some records in Excel - so while I'm not crazy about using it, occasionally I do so. Anyway... a couple days ago I opened Excel (the desktop education version, FWIW) to make a quick edit to one of the files - and got hit in the face with an ad. "TALK TO COPILOT IN EXCEL", it said.

    Why the F*** does Microsoft think I would want to talk to CoPilot about our damn spreadsheet?

  • I have uBlock Origin installed. I don't have any TV (broadcast, cable, etc..). Damnit Slashdot, stop telling me about ads. I don't care. I already know 100% are, and always have been, bullshit. I've been ad free since the mid 90s. Life is good. :-)

  • "Relecould" stands for "Relentless Cloud" Makes sense. It's their goal after all.

"Unibus timeout fatal trap program lost sorry" - An error message printed by DEC's RSTS operating system for the PDP-11

Working...