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'Everyone Hates OneDrive, Microsoft's Cloud App That Steals Then Deletes All Your Files' (boingboing.net) 161

Posted by msmash from the crossing-the-line dept.
Microsoft's OneDrive cloud storage service has drawn renewed criticism for a particularly frustrating behavior pattern that can leave users without access to their local files after the service automatically activates during Windows updates.

Author Jason Pargin recently outlined the problem: Windows updates can enable OneDrive backup without any plain-language warning or opt-out option, and the service then quietly begins uploading the contents of a user's computer to Microsoft's servers. The trouble begins when users attempt to disable OneDrive Backup. According to Pargin, turning off the feature can result in local files being deleted, leaving behind only a desktop icon labeled "Where are my files?"

Users can redownload their files from Microsoft's servers, but attempting to then delete Microsoft's copies triggers another deletion of the local files. The only workaround requires users to hunt down YouTube tutorials that walk through the steps, as the relevant options are buried in menus and none clearly describe their function in plain English. Pargin compared the experience to a ransomware attack.
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'Everyone Hates OneDrive, Microsoft's Cloud App That Steals Then Deletes All Your Files'

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  • It's true (Score:5, Insightful)

    by TwistedGreen ( 80055 ) on Wednesday January 07, 2026 @11:28AM (#65907733)

    This is why it's so important to use Windows with a local-only login, if you must use Windows.

    • Re:It's true (Score:5, Interesting)

      by CubicleZombie ( 2590497 ) on Wednesday January 07, 2026 @11:40AM (#65907757)

      They're continuously making it harder to set up a new Windows computer without a Microsoft account. At this point, someone without extensive experience and patience would be unable to do it.

      • Yes, they're making it almost impossible to do, but you can set it up with a Microsoft account then immediately create a local-only account, if necessary.

        • It's simple if you use Rufus to create the installation media, no harder than using MS's media creation tool, which if I remember correctly has a tendency to fail if you don't run it from the media that you're going to use for the image.

        • oobe\bypassnro still works, just did it on a brand-new laptop. If it didn't work, that'd be okay too. It's a batch file that sets a registry value, so doing it manually is just a slightly larger annoyance.

          • I bought a couple cheap laptops for my kids and they came locked in S-Mode. The oobe\bypassnro trick doesn't work in S-Mode, nor does opening a command prompt. Disable secure boot in BIOS, boot to the recovery partition. Go into repair, open regedit, load the main hive, flip a bit, update the hive, and reboot. Then it works. Again, I don't think the typical laptop buyer is going to be able to do that.

        • That is the way Microsoft recommends you to do. For those that "absolutely" have to have a local account.

          But you should ask yourself why that is the method. Your computer is a bunch of unique parts, on a rather unique location with at least one rather unique user account as well. Now, if you make the Microsoft account, this whole combination of uniqueness is registered by Microsoft, telemetry is setup etc.

          Now you'll create your local account and remove your Microsoft account. Those actions are not enough ch

      • Re: (Score:2)

        by gweihir ( 88907 )

        I disagree. What it needs is some patience and time. But it does not need deep understanding of Windows to do it. Yes, you may have to try several things and Windows installation is still surprisingly clunky and incredibly slow. But given what you win, investing a couple of hours into it is well worth the time.

        • You know what they say: "Windows is only free if your time has no value".

          Oops, I forgot. Windows isn't even free.

          • Re: (Score:2)

            by gweihir ( 88907 )

            Definitely. Windows requires a lot of time due to their sheer incompetence and pushing features you then have to get rid of. And then they "update" things and break them again or break them worse. One reason I do most things I reasonably can on Linux.

      • Re:It's true (Score:5, Interesting)

        by taustin ( 171655 ) on Wednesday January 07, 2026 @02:09PM (#65908205) Homepage Journal

        Avoid Windows Home, and it's still trivial. Just tell it during setup that you're going to join a domain, and then . . . don't. Instant local admin account. It can even be done without a password.

        Not sure why anyone would ever deliberately use Home.

        • In many cases Home is preinstalled. Obviously you can do a full install with a better version that you buy, but I am pretty sure that takes a lot longer.

          • Re: (Score:2)

            by taustin ( 171655 )

            Or you can just buy a computer with Pro pre-installed. It's cheaper than a stand alone installer, and they're not at all hard to find.

    • Re: (Score:2)

      by gweihir ( 88907 )

      Exactly. No such crap without a regular MS account. The additional work to install without MS account is well worth it for reliably disabling One Drive alone. Apparently other methods of disabling OneDrive are not reliable or complex.

      Microsoft is really deep into enshittification these days. The crap they pull is incredible. In a sane world they would have no customers.

      • I mean, there's turning it off, not connecting it, disabling the services, or disabling the autorun entry, but other than those I guess there really isn't any way to disable it.

    • While I do not deny that a local account in Windows is of utmost importance nowadays, storing (important) files in local folders that bare not managed by Microsoft/OneDrive.

      After installing Windows 11, I'll make an attempt at reducing the amount of folders managed by OneDrive first. Then I'll use a script to remove OneDrive. Then I'll create a folder structure on my D:\ or E:\ drive, that I will use for storing my important files, use discipline to keep that structure functional and I'll arrange my own bac

  • Been there.... done that. (Score:5, Informative)

    by Puls4r ( 724907 ) on Wednesday January 07, 2026 @11:30AM (#65907735)
    I've had exactly this scenario happen, but on a fresh install of Windows. The worst part at the time was that Onedrive creates a bunch of 'virtual' directory structures and locations so nothing was stored where it was supposed to be, and in fact was encrypted / hidden so that you couldn't actually use file explorer to browse to it.

    OneDrive is a pernicious virus created by Microsoft that intentionally steals your data then limits your access to it. I am forced to use Microsoft at work. Now, at home, I immediately use debloating tools to remove OneDrive from every aspect of my computer.

    Their attempt to obfuscate save locations in their office software so that it automatically saves to OneDrive locations instead of to the local computer is equally pernicious, intrusive, and frankly disgusting. They have made it very difficult to navigate to something like "desktop", and require multiple clicks to do so.

    MSWord.... errr. .. Microsoft Office.... err.... Office..... err.... Microsoft 365.... errr..... Microsoft Copilot.... Oh hell. Whatever. It's a steaming pile of crap that should be ripped off computers whenever it is found. Hell, Google's office suite is less anti-user/consumer than Microsoft's steaming pile of crap.

    • makes me so fucking angry... i mean it's already obviously illegal under existing laws, except that the legal system is too fucking stupid to recognize it

      it's called theft, and just because it's happening on a computer doesn't mean that doesn't apply. it's in my house, you're not allowed to come in and take shit. Words cannot describe the level of contempt this deserves

      • I'm 100% certain that you gave up any claims, buried somewhere in the 30 pages of user agreements that were clicked through during the installation or first run (OEM Windows).

      • What law(s) make this illegal?

        It might be illegal for you as - say - a medical professional to use such a machine to do your work, but I don't understand how it would be illegal for MS to perform cloud backups.

        You accept an EULA for this sort of thing, I'm sure, but I'm skeptical it would be illegal anyway. Copyright infringement maybe? But probably not because it's not being copied for commercial use. Backups are considered fair use. If your OS vendor does backups for you, I find it unlikely that would tri

      • Here's some good news: It isn't happening. I can only guess at what the guy in the article did, but he broke it. Then, he told his reporter buddy it wasn't actually his fault and here we are. Well, it was his fault. Probably tried to remove it in some way while it was redirecting folders. There are OneDrive settings to do everything he wanted, but he had to show how much smarter he was.
    • Ran into the same thing with a friend's computer that was glitching, I went in to try and get as much data off it as I could in case it finally died and found exactly what you describe:

      a bunch of 'virtual' directory structures and locations so nothing was stored where it was supposed to be, and in fact was encrypted / hidden so that you couldn't actually use file explorer to browse to it.

      And it had uploaded a large amount of her personal files, financial, medical, you name it, to some Microsoft cloud server somewhere without ever telling her. The closest thing I've seen to what it does is various types of ransomware. Dunno why they went to the trouble of implementing all this stuff, they could have just lic

    • Re: (Score:3)

      by leonbev ( 111395 )

      Yeah, I've also had problems with OneDrive automatically re-enabling itself after a Windows feature release update, and then backing up a bunch of temporary crap files and using up all of the "free" storage that comes with a Microsoft logon. ...and then you start getting notifications that you need to upgrade your storage. Yeah... I don't to pay extra to store a bunch of garbage temporary files. Back to the uninstaller you go!

      • How? What are you talking about? What temp filed did you have in your desktop, documents or pictures folder that it wanted to back up? Because those are the only folders it backs up, and Windows doesn't put temp files in them.
    • Yeah its behavior that in a corporate customer makes more sense... they have the OneDrive sub along with the other software and if you break your laptop it is all still there without needing another backup solution. But for home users it is just a giant pain in the ass, but I suppose they're hoping for subscription income a la Apple and Google get for phone cloud storage (a bit more useful for home users for photos).

    • Re: (Score:2)

      by 4pins ( 858270 )

      What is this office [office.com] software you are talking about?

      I'm trying to learn all the new terminology, help me out here.

    • What are you talking about? I've never even heard of anything like that. What virtual directories? It creates c:\users\username\Onedrive. If backing up, it creates Desktop, Documents, and Pictures under that. Those three profile folders are redirected to the onedrive folder. Nothing hidden or encrypted, I've no idea what you mean.

      It's dead simple.

      And if you want to turn it off, you flip a switch and everything gets put back. No downloading, no youtube, no missing files, just a frikkin siwtch.

    • Re: (Score:2)

      by MobyDisk ( 75490 )

      Their attempt to obfuscate save locations in their office software so that it automatically saves to OneDrive locations instead of to the local computer is equally pernicious, intrusive, and frankly disgusting. They have made it very difficult to navigate to something like "desktop", and require multiple clicks to do so.

      Even if you embrace the online storage, the even obfuscate where that storage is. So I am reading "Widget Maker v1 Mechanical Design.docx" and I think "Oh, what other documents are there on the Widget Maker? So I want to access the FOLDER that it is in, and it is nigh impossible to find it. It's just in the ether somewhere.

      OneDrive destroys the power of the desktop metaphor that Microsoft helped to make so popular. What was great about good ol' share drives is that they looked and operated exactly like

  • Sanctioned ransomware (Score:4, Insightful)

    by Sebby ( 238625 ) on Wednesday January 07, 2026 @11:44AM (#65907769) Journal

    Pargin compared the experience to a ransomware attack

    Good. Because that's exactly the way it behaves, and needs to be called out as.

    • Doesn't ransomware imply that Microsoft would offer to restore the files for a fee? Is this the case here? Can you pay Microsoft to get your files back?

      • Re: (Score:2)

        by Sebby ( 238625 )

        Doesn't ransomware imply that Microsoft would offer to restore the files for a fee?

        As they say, "time is money". How much time have people wasted on MS' ransomware called 'OneDrive', with little to show for it?

  • Hate it (Score:5, Interesting)

    by RobinH ( 124750 ) on Wednesday January 07, 2026 @12:06PM (#65907833) Homepage
    My wife is a professional and requires backups of her electronic documents, and health regulations require that if you use a cloud backup that it be stored only in the same country, so rather than use cloud backups we opted for backing up to a local server and swapping drives offsite. Discovered almost immediately that we weren't backing up her actual work files because OneDrive had helpfully turned itself on and stored them in the cloud anyway, and then moved them out of the real My Documents folder and put them in another area of the drive that was impossible to decipher, and you wouldn't normally backup if you were just backing up documents. I absolutely hate OneDrive now.

    • In professional settings, you are expected to be running Windows Pro with a domain account and have OneDrive completely disabled.

      • Where I work, one drive (because it was "fee") became to default for storing backups as well as your network drive for PCs.

        One drive on a Mac though is a million times worse than on a PC.
        • God, my Mother somehow ended up with OneDrive on her mac, and I honestly have no idea how to help her with her computer anymore. Its like a file scrambler; nothing is where you think it is, and when you go looking for it snd finally put it where you want it, something changes and now your files are being saved to a new mystery location. I hate DropBox also, but even DropBox is a less obnoxious option.

        • Well, presumably your IT admins would make the appropriate decisions and configuration for your industry and local laws.

  • I have long ago moved my personal folders OUT of the stock provided directories (photos, documents, etc), initially out of convenience as I had a D: drive and wanted to keep stuff there rather than on the OS drive, but more recently it's been advantageous to stop MS from snooping around and trying to auto index my content for personal reasons or even auto-move it to OneDrive.

    The most irritating thing about this is the repeated advertisements on the start bar that I can't block (Hey! LIssen! Time to backup

    • > I have long ago moved my personal folders OUT of the stock provided directories (photos, documents, etc), initially out of convenience as I had a D: drive and wanted to keep stuff there rather than on the OS drive, but more recently it's been advantageous to stop MS from snooping around and trying to auto index my content for personal reasons or even auto-move it to OneDrive.

      Learned to do that in the 00s, when windows recovery helpfuly recovered "My Documents" to the initial empty state.

    • Re: (Score:2)

      by taustin ( 171655 )

      Why haven't you just uninstalled OneDrive entirely?

      • At my work, I can't. Its mandatory and it can not be deleted (even if they give you admin rights).

  • OneDrive is their AI vaccum (Score:5, Insightful)

    by Murdoch5 ( 1563847 ) on Wednesday January 07, 2026 @12:18PM (#65907855) Homepage
    What problem does OneDrive actually solve?

    The only reason Microsoft wants to force OneDrive to be active, really boils down to them needing more content for AI. If the goal was just safe remote storage, the language, service, and support would be clear, clean, and easy to navigate, which it's not. Then you have the issue where OneDrive can turn itself on, why? If you turned it off, there is no, absolutely no, condition where it makes sense for it to self-enable, for the sake of the user. If OneDrive was for the user, and for some kind of remote storage / backup / document safety, it would be Opt-In, disabled by default, and a secondary storage system. It certainly wouldn't vacuum up files, and turn folders into cloud storage drives, without consent. It wouldn't delete your files when you turn it back off, and it wouldn't get in the way and make you want to punch your screen constantly.

    It is clearly an AI vacuum, they need more data, you have data, they'll take it without meaningful consent. Meaningful consent, not a footnote under 100 pages of legal nonsense. Meaningful consent, where any legal terms, are short, relevant, and clear, so they know you can't be confused as an average user. Oddly enough, that is the opposite of any Microsoft terms and conditions.

    • Re: (Score:3, Informative)

      by FormulaTroll ( 983794 )

      OneDrive has been around a lot longer than the technology being marketed as AI.

      It doesn't delete your files when you turn it off either. At least, it never has in my experience. When you disable OneDrive backup, it clearly asks you where you want the files to be kept. If you remove your account entirely, it leaves all local files in place. I find it really interesting that the TikTok at the root of the original article has no demonstration of the supposed behavior. It's just some dude ranting. I'd really li

      • Re:OneDrive is their AI vaccum (Score:4, Insightful)

        by Murdoch5 ( 1563847 ) on Wednesday January 07, 2026 @12:57PM (#65907963) Homepage
        I've seen it delete files, several times. In one occurrence it changed a user's filenames to be numbers 1, 2, 3, 4, etc... in place of the proper names, then corrupted them. That was ~12 months ago, he disabled OneDrive because it was causing really weird behaviour and messing with Office 365 online, which is what caused that number issue. I have four VM on this computer that all had the delete issue happen, not sure why, but within the last year I've seen each of my Windows VMs delete the files when disabling OneDrive.

        OneDrive has been around longer, sure, but Microsoft noticed they can use it to collect more data. They knew people already used it, so why not force it, and then no one will question why.
        • Something else was very wrong with that user's computer.
          • It was running Windows, so did it ever work? The issue only showed up due to OneDrive, so even if something else was wrong, OneDrive is still at fault.

    • Re:OneDrive is their AI vaccum (Score:5, Insightful)

      by gweihir ( 88907 ) on Wednesday January 07, 2026 @01:13PM (#65908013)

      OneDrive makes it harder to move away from Microsoft and reduces the control users have over their data. That are the primary reasons MS is pushing it IMO.

    • What problem does OneDrive actually solve?

      I use it at work across multiple devices (one PC, one Mac, a Tablet, and a phone). With the file stored on the cloud, I can make changes to the file from any device and it is updated everywhere. Also if my device is lost, stolen, destroyed, bricked...all the files are safely backed-up. It is at no cost to me, and apparently unlimited storage (400 GB+ with no end in sight). In fact, work insists I store all my files there, even sensitive files (FERPA / HIPAA) rather than on the computer locally. So at least

      • You can already do that in Office 365, you can selectively upload files, so OneDrive doesn't solve that, since you can already do it. If there is some good reasons not to have data locally, I'll grant that, but OneDrive doesn't actually solve that.

    • Re: (Score:2)

      by Rujiel ( 1632063 )

      AI is fairly secondary here, in that even if AI was not there to train on the data, MS would still prefer to be the source of truth hosting for all your personal files. This kind of surveillance far predates AI.

      Their moving away from gaming hardware, and moving away from allowing people to own their software towards simply selling you a monthly pass that lets you play the games, dovetails with this. The new model where your own computer is the backup, and their cloud storage is the source of truth, isn't pr

    • Totally agree. Also, if it was user-based, they'd charge extra for storage instead of hosting at their expense.
  • This sort of thing is why I have a folder "NotOneDrive"

  • Corporate Lawlessness (Score:4, Insightful)

    by BrendaEM ( 871664 ) on Wednesday January 07, 2026 @12:28PM (#65907875) Homepage
    No one sued, so, it didn't get fixed.

  • The funny part of this is - OneDrive on MacOS is great. Seamless. Runs in the background. No issues. OneDrive on Linux - also great! Seamless. Runs in the background. Totally invisible. Never given me ANY issues at all.

    https://github.com/abraunegg/onedrive

    OneDrive is only bad on Windows.

    It would be tragic if it wasn't so terribly funny.

    • Re: (Score:3)

      by Kazymyr ( 190114 )

      You know what's better than OneDrive on Linux? It's called "NAS". A spare, low-power computer with Linux and ZFS, and also OpenSSH. Combined with a cheap domain name (few bucks every couple of years) it allows me to access my files through sftp and rsync from anywhere in the world. And with sftp integration in Thunar, I can access them as if they were on a local drive from any of my machines. No headaches. And all my personal files are located on my own physical hardware.

      (oh yeah, works just as well in case

    • Thing is, it isn't bad on Windows. This is an article about someone doing something stupid and breaking it, when they could have turned off the backups instead. Most people would have to try very hard to break OneDrive in this way.

      What I find to be a bit funny, under the annoyance, are the people who posted to brag about how they screwed themselves over by assuming they knew how to turn it off but never frikking opened it to see if there was a correct way to do it.

      • Re: (Score:2)

        by Kazymyr ( 190114 )

        Why do you think it's normal for one to think they have to open an application that they never intend to use?

  • I have for decades created and used the folder c:\work to store all my data. I also backup my c:\work to a Linux SAMBA server on my home network. . I do not want ANY company digesting my information and to train their AI or try and sell me shit.

  • 40 year MS user here. (Score:5, Insightful)

    by fredrated ( 639554 ) on Wednesday January 07, 2026 @12:52PM (#65907949) Journal

    I need a new computer and it is definitely going to be a Linux machine.

  • I still have no MS account on my 3 remaining Win11 installations. One of the direct benefits is that OneDrive does not work and does not mess with your files. I would remain without MS account even if that was the only benefit, because it is a pretty significant one.

    Incidentally, if you pronounce "OneDrive" in German, it essentially becomes "ohne Drive", which means "without drive". Fitting somehow.

  • What's the big deal? (Score:4, Insightful)

    by RUs1729 ( 10049396 ) on Wednesday January 07, 2026 @01:14PM (#65908015)
    Windows users already know (or should know) that everything in their Windows PCs is owned by MS - MS just lets them access that data using MS's software. Now MS keeps screwing up its costumers, and said customers keep coming back for more. Are they expecting anything else?

  • User capture (Score:5, Funny)

    by CommunityMember ( 6662188 ) on Wednesday January 07, 2026 @01:22PM (#65908041)
    Onedrive is sort of Microsoft's Hotel California (you can check out any time you like, but you can never leave).
  • .. while Microsoft deletes your valuable data!

  • Happened to Me (Score:4, Interesting)

    by SniffTheGlove ( 1261240 ) on Wednesday January 07, 2026 @01:59PM (#65908171)

    I just brought a new laptop for when I am off site. I disabled OneDrive and other such crap. Then unknown to me a windows update happened and onedrive started up copied all the files off the laptop and to some server somewhere.
    I only found out once I had driven 200 miles for a small weekend break, unpacked the laptop and switched on and all my files gone. Where I was was up in the mountains with no mobile signal so I could not download them, so for one day of my break I had to drive 60 miles to a local town to get wifi in a cafe. Bastard OneDrive, Bastard Microsoft

  • It can also prevent local backups (Score:5, Informative)

    by bdh ( 96224 ) on Wednesday January 07, 2026 @02:00PM (#65908173)

    I had a nontechnical friend call me for help a while back when her C: drive started dying. She bought an external USB to back it up, but Windows kept giving "Disk Full" popup errors on this new, empty 4TB disk, and wouldn't copy any files.

    I looked up the error code of the "Disk Full" message and found it was a OneDrive error. My friend was using File Explorer to do her backup, using drag and drop to copy to the new disk. Apparently, Windows takes this as a signal to copy the files to OneDrive, as well. But since her OneDrive had only 5GB of space, and she was trying to back up 1.7TB of files, Windows failed the copy.

    To be clear, it didn't just fail the copy to OneDrive. Windows refused to do local file copies because a network drive was out of space.

    Her reaction to this was, not surprisingly, "OneDrive? What's that?"

    She, of course, had no idea what was going on, and was frantic she'd lose files from her dying C: drive. I showed her that using a non-Microsoft file manager (I used Double Commander, but any would work) would copy the files without problem, as would disabling OneDrive, which I did. But since I wouldn't be surprised if OneDrive reasserted itself in the future, it was a good idea for her to know how to work around it in any event.

    In the year since that happened, OneDrive has gone beyond just preventing users from backing up their hard drives on secondary disks to taking files from their PCs without permission and then deleting them. That's a dark pattern at best, criminal theft at worst.

    People talking about "all you have to do" workarounds are missing the point. This is a consumer level product sold to nontechnical users. Making the most unintuitive, destructive and intrusive behaviour the default, not informing the user of it, not documenting the steps required to configure safe behaviour, and then putting the onus on end users to figure out how to configure safe and intuitive behaviour is a dark pattern than is not only grossly incompetent, it is arguably malicious, as well.

  • I miss the old days (Score:3)

    by Jeremi ( 14640 ) on Wednesday January 07, 2026 @02:27PM (#65908263) Homepage

    ... when Windows tried to prevent ransomware from running on your computer, rather than installing the ransomware as part of the default OS.

  • For a non-technical user, it is nearly impossible to know which files and directories are on OneDrive, and which ones are not. And, yes, you can disable OneDrive, only to have s later update re-enable it.

    Maybe not do directly related, but I also keep tripping over more places that Windows lies to you about the file system. New example from today: a user thinks that their home directory is "c:/users/Tom Smith" but that doesn't work as a path. Turns out that the path is actually "c:/users/toms" (name change

    • It is a switch. You don't need to look at folders at all. You open OneDrive and turn the backups off. It is dead simple. Could not be easier, they designed it with the illiterate in mind.

      Oh, "Tom's" problem doesn't actually exist. Tom doesn't know his username and display name are different. They have always been. It's best to not have spaces in your profile path, that would cause problems if there was another Tom who also used that computer.

  • None of you know what you're talking about. (Score:3)

    by sabbede ( 2678435 ) on Wednesday January 07, 2026 @03:09PM (#65908391)
    This is complete BS. Disabling OneDrive's backups means flipping a switch, not some crazy process involving downloading files or watching youtube. All it does is redirect three folders to OneDrive's folder, and a switch controls it.

    You don't have to turn it on, it does ask. You don't have to use it for backups, it does ask. I just did it yesterday.

    This is an article about someone who tried to just delete OneDrive instead of looking to see if it could be turned off. All these complaints are self-inflicted.

    • My non-technical sister also ran afoul of this. She was reporting a number of perplexing problems, missing, moved or in use files. Naturally, I assumed she'd done something, having not encountered OneDrive and surreptitious methods before. Took quite a bit of head scratching to figure out what was going on, and switch that junk off.
    • Even if you're right, which may well be, it's still the equivalent of "you're holding it wrong"...
  • That "the cloud" is just someone else's computer.

  • >"The only workaround requires users to hunt down YouTube tutorials that walk through the steps, as the relevant options are buried in menus and none clearly describe their function in plain English"

    So what were those posts about Linux installs sometimes requiring users to seek help by looking up info on the Internet? At least Linux installations don't try to steal all your data...

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