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Artemis II Astronauts Have 'Two Microsoft Outlooks' and Neither Work (404media.co) 139

Even on NASA's Artemis II mission around the moon, astronauts apparently still have to deal with broken Microsoft Outlook. One of the crew members, Reid Wiseman, jokingly reported that he had "two Microsoft Outlooks" and neither worked. 404 Media reports: On April 1, four astronauts from the U.S. and Canada embarked on a 10-day flight to loop around the moon. Spotted by VGBees podcast host Niki Grayson on the NASA livestream of live views from the , around 2 a.m. ET, mission control acknowledges an issue with a process control system and offers to remote in -- yes, like how your office IT guy would pause his CoD campaign to log into Okta for you because you used the wrong password too many times.

One of the astronauts, Reid Wiseman, says that's chill, but while they're in there: "I also see that I have two Microsoft Outlooks, and neither one of those are working." Astronauts are trained for decades in some of the most physically and mentally grueling environments of any career. They're some of the smartest people on the planet, and they have to be, before we strap them to 3.2 million pounds of jet fuel and make them do complex experiments and high-stakes decisions for days on end. And yet, once they get up there, fucking Outlook is borked.

Artemis II Astronauts Have 'Two Microsoft Outlooks' and Neither Work

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  • by LondoMollari ( 172563 ) on Thursday April 02, 2026 @01:04PM (#66074188) Homepage

    We're trying to make sure that the astronauts feel comfortable in space and not out of sorts so we made it like just another day at the office.

  • by Valgrus Thunderaxe ( 8769977 ) on Thursday April 02, 2026 @01:05PM (#66074194)
    Maybe Pine would be something more compatible with that hardware.
    • I used to get real work done from mutt and alpine. Back when emails were mostly text and a small attachment or hypderlinks.

      • I miss the days when you could see an HTML formatted email in pine and just delete it, knowing it must be something unimportant, probably spam.
      • by Mousit ( 646085 )

        I used to get real work done from mutt and alpine. Back when emails were mostly text and a small attachment or hyperlinks.

        I still, to this very day, use alpine as my one and only e-mail client. These days it reads HTML e-mails quite well, showing the text and turning things like images into [IMAGE] links and such. It's very similar to how lynx operates. 99.9% of the e-mails I receive I can read without issue, and without needing any graphics. Eeeeevery now and then I might encounter an e-mail I can't read (or is literally 100% image), but they're very rare.

        It also handles Unicode just fine. Which is a double-edged sword

        • by dciman ( 106457 )

          This brings back strong memories of standing in line for a terminal outside my dorm cafeteria to check email before getting lunch :)

        • Yep, me too. And if I really really really want to follow a link in the email it lets you launch a browser. The extra friction I think is handy as you carefully examine the link. And it has to be a very special case as if the sender did not say it in text, I'm probably not interested.
      • by antdude ( 79039 )

        Used? Why stop? Others and I still use mutt!

    • by Vrallis ( 33290 )

      Given they are recycling late 70's/early 80's equipment to make any of this work that probably isn't far from the truth.

  • You don't need OWA in space. It doesn't matter if I'm the only one who believes this, for I believe it enough for the entire world.
    • You don't need OWA in space. It doesn't matter if I'm the only one who believes this, for I believe it enough for the entire world.

      In space, no one can hear you scream "NO fucking email!"

      (I mean seriously, they're wired up more than The Truman Show. As if we need written emails when NASA likely has every other form of communication running/streaming/saving/recording.)

      • It makes the mission relatable to the general public. Kind of like the Mars rover Curiosity sending its own tweets.

    • Quite frankly using OWA or ANY web based app in space would probably be a really stupid idea with the latency and intermittent connectivity. At least using real outlook or any other local mail client emails will be cached on the client side for when there is a lack of connectivity. Also saves on bandwidth only having to download it to the client once, rather than OWA having to retrieve the same email over and over each time it's accessed. Bandwidth on the deep space network is a limited resource that also h
  • by fluffernutter ( 1411889 ) on Thursday April 02, 2026 @01:11PM (#66074200)

    At least they don't have the shit web version.

  • Worrisome (Score:5, Funny)

    by RitchCraft ( 6454710 ) on Thursday April 02, 2026 @01:20PM (#66074214)

    I'm more worried about contaminating the Moon with Microsoft than I am with a few of Earth's microbes.

  • As anyone knows, IT technicians are federally mandated to request a reboot of the system before continued troubleshooting. Does this apply in space and what is Outlook running on anyway?

    -m

  • Well, New Outlook doesn't work with the Gov cloud, so you can eliminate that one.

  • by ctilsie242 ( 4841247 ) on Thursday April 02, 2026 @01:41PM (#66074258)

    IMHO, this is a good time to throw money at Thunderbird, so we have at least one Outlook alternative, next to Mail.app. Especially in the search arena where Thunderbird's searches have been at times, woefully inadequate. It would be nice if it could create an online index, have it encrypted to the master password, and use that.

    • Betterbird doesn't solve all of Thunderbird's problems, but it *does* act a little more sanely in many respects, and the search works a bit better on my machines.

  • by Baron_Yam ( 643147 ) on Thursday April 02, 2026 @01:45PM (#66074274)

    Classic has the same bugs it always did, New is OWA in a browser app window and is missing features a lot of people care about.

    Either one can have a wide selection of connection and authentication issues that are more or less unforgiveable but nobody seems to care because MS is really the only one who has the entire kitchen sink in their product reasonably well integrated.

    It's also the last thing I'd have sent on this mission. I guess with modern communications it's nice to have an email client on your spacecraft, but with the lag you're not using Teams and you're not going to be attending any meetings. Do you really need all the extra crap?

    I'd rather have them running older, more robust hardware with more efficient and more stable code on them than anything Microsoft provides.

    • Like it or not. Microsoft windows and their other products have been a part of NASA space flight forever now. What do you think all those laptops up on the space station are running for their day to day work? Same thing you or I use on our work laptops for our day to day work. Of course this is for their day to day productivity work. Life support systems on space craft are not running on windows. But likely specialized controllers or embedded Linux PCS.
    • by Z00L00K ( 682162 )

      And all the new web app versions eats memory like a starved hog. 8GB isn't enough 640GB might be enough to solve your problems for this generation.

      • And all the new web app versions eats memory like a starved hog. 8GB isn't enough 640GB might be enough to solve your problems for this generation.

        Let's hope the bubble pops soon and 640GB doesn't require a credit check and two banking C-level signatories to authorize the loan..

  • Location tracking shows that they did not upgrade to Outlook Interplanetary, terminates service.
  • Microsoft products are broken by design! Microsoft builds consumer grade products. Broken! It is a feature!
  • Inside you there are two outlooks... ... no wait that's not how that expression goes

  • No surprise (Score:5, Informative)

    by Kevin108 ( 760520 ) on Thursday April 02, 2026 @01:58PM (#66074314) Homepage

    Outlook breaks in ideal climate-controlled conditions with high-speed hard-line internet, handled by well-staffed IT departments, and provided to competent users. Any time I think I'm having a quiet day at work, it's really because the Outlook app on my phone has stopped refreshing and doesn't start working again until I restart the phone. Why would anyone consider trying it in space?

    • by dysmal ( 3361085 )

      Outlook breaks in ideal climate-controlled conditions with high-speed hard-line internet, handled by well-staffed IT departments, and provided to competent users.

      I'm calling bullshit. There's no such thing as a "well staffed IT department" in the same breath as "competent users". /sarcasm

      • by Z00L00K ( 682162 )

        That IT department is today located in a low pay country and anyone that has worked there for more than 12 months is defined as Senior. Some of the people there are there just for a few weeks and don't know what icy roads are.

        • On a related note I thought the idea of an IT staffer having time to play CoD at work was a laughably retro idea. In the post-pandemic era anyone who still has an IT job is being worked to the bone.

    • Well, NASA apparently hates their astronauts so much they don't want them to return back to Earth alive.

  • by Mirnotoriety ( 10462951 ) on Thursday April 02, 2026 @02:03PM (#66074330)
    “First, you can be forgiven if you're surprised that the Orion spacecraft (which was carried to space by the Artemis II mission) uses Microsoft 365 software [techradar.com].

    However, NASA has been standardized on Microsoft's suite of software and services for years, using the platform across productivity, collaboration, and, yes, communication. The agency even uses Copilot, though it's not clear if the AI has had any part in this mission.”

    NASA’s Portable Computer System (PCS) is essentially a fleet of space-qualified laptops used by astronauts .. Running Microsoft Windows .. chosen for reliability and durability :o
    • Uh, Houston we have a bluescreen.

      Surely they're on the LTSB (or whatever it's called in this quarter's Brand strategy).

    • by ukoda ( 537183 )
      I used to think NASA was this cutting edge operation, but hearing they use Microsoft Windows kind of kills my option of them as a leader in technology. Decades ago I came to the option that Windows should never be used on a system you needed to depend on. Nothing I have seen from them since has changed that option. I really hope they don't use Microsoft software it comes to mission critical systems, and for those they use something robust. The idea that astronauts lives would depend something running Mic
    • workiq ask -q "How do I stir the tanks?"
  • by Locke2005 ( 849178 ) on Thursday April 02, 2026 @02:08PM (#66074338)
    "Have you tried unplugging the space capsule and plugging it back in again?"
    • by jd ( 1658 )

      They tried that with Apollo 13. And.... that actually did work, sorta.

    • I'd be terrified from the moment I was selected all the way until I was back on Earth, but I think I'd have trouble refusing the opportunity to be the on-site tech for a mission like this.

      Give me a handful of space-rated USB flash drives with my favorite reference materials and utilities, a diaper and a barf bag, and I'm there. Maybe a large bottle of gravol and some stimulants to counteract the drowsiness. ...And I would never talk about the diaper or barf bag.

      • I think it should be a barf vacuum cleaner, not a bag. Basically, when you feel the urge to retch, you stick a tube in your mouth and suck up all the goodness into a tiny collection device, then eject it into a parabolic trajectory towards the sun.
    • by Dadoo ( 899435 )

      Error 404: Moon not found

  • by euxneks ( 516538 ) on Thursday April 02, 2026 @02:08PM (#66074340)
    As always, Microsoft can't help but punch themselves in the dick, and it's been like this for decades. They have the option to provide services to leading agencies and they somewhat provide it because people who write these fucking contracts say Microsoft can be "accountable" but I've never seen any actual accountability. Has anyone in government actually recuperated some of the costs of dealing with Microsoft's bullshit?

    Microsoft doesn't provide a good service. They don't deserve our tax dollars.
    • As always, Microsoft can't help but punch themselves in the dick, and it's been like this for decades. They have the option to provide services to leading agencies and they somewhat provide it because people who write these fucking contracts say Microsoft can be "accountable" but I've never seen any actual accountability. Has anyone in government actually recuperated some of the costs of dealing with Microsoft's bullshit? Microsoft doesn't provide a good service. They don't deserve our tax dollars.

      Have you seen any accountability in any of our government officials over the last four decades? Accountability is pretty much a void concept in our government. Why would they expect it from their vendors?

  • by greytree ( 7124971 ) on Thursday April 02, 2026 @02:12PM (#66074344)
    Maybe NASA's Micro$oft licence is geoblocked beyond LEO ?
  • 'nuff said.
  • How much did Microsoft pay for a bit of product placement--that bit them in the...
  • are you listening?

  • Seems IT is amateur-hour even in space.

  • by Bu11etmagnet ( 1071376 ) on Thursday April 02, 2026 @03:30PM (#66074466)

    Magic 8-ball says: Outlook not so good.

  • â¦It is not jet fuel.
  • Hard to keep it in sync while orbiting the Earth.
  • Given they'd be effectively offline for the duration, it's conceivable they have the January patch still installed (if they are running back rev software) and have been bitten by the PST files on OneDrive bug introduced in January windows update. "Classic Outlook profiles with POP accounts and PSTs hang after Windows updates on January 13, 2026" https://support.microsoft.com/... [microsoft.com]
  • They were probably given WIndows and Outlook because of cost cuts. This still baffles me, because Microsoft isn't exactly known for providing stable software and there's software readily available which is waaaay more stable than Windows and Outlook which also happens to be absolutely FREE and they could easily audit the source code.

  • Remember 20 years ago when they were using ThinkPads running GNOME and living by Evolution's calendar red line?
  • Can they code something up to retrieve email?
    I mean having a way to code in space seems like a good idea. Like what if you need to calculate some shit?

  • I can see it now. Instead of "Houston, we've had a problem." and Omega being awarded another Silver Snoopy; with the beast of redmond on board the ship, the mission transcript will read:

    "This ship will self-destruct in 20 seconds. This is your last chance to push the cancellation button."
    "Cancellation button? Hurry!"
    "Where is it?! Where is it?!"
    "It's gotta be here!"
    "Out of order"?! Fuck! Even in the FUTURE, nothing works!"

  • They're trying to do remote desktop from space. There are a whole lot of things that can go wrong with an RDP client in space!

    All the astronauts said was that they had trouble accessing Outlook. They are probably *not* trained in IT sufficiently to triage the problem and separate the nuances of network issues vs. infrastructure issues vs. hosting issues vs. configuration issues.

    I'll be interested to learn what exactly went wrong. Right now, we don't know.

  • I only wonder if has told them they won something.
  • Sounds like they're just screwing around. Next, we'll see them on Reddit.

  • "It looks like you're trying to pull an Apollo 13, would you like some help with that?"

  • It boggles my mind that anyone would trust their communications to MS when they are going into space and have no alternative available. Do we really want to export the Blue Screen of Death and irritating mandatory updates to the cosmos?

  • that this has been up for more than 5 minutes and there hasn't been a "just install linux" comment yet.

  • by Tom ( 822 )

    It baffles the mind that Microsoftware - known for decades for being unreliable shit - is allowed on space missions at all, no matter how uncritical the role. The potential for malware alone is ludicrous. "Hey, pay us 2500 bitcoins if you want your space capsule back".

    Then again, I figure the days when NASA did the right stuff are long past.

  • As there are two workstations, one could have picked I agree while the other I decline

You had mail, but the super-user read it, and deleted it!

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