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Submission + - When Customer Dissatisfaction Is a Tech Business Model (datamation.com)

jammag writes: A new trend has emerged where tech companies have realized that abusing users pays big. Examples include the highly publicized Comcast harassing service call, Facebook "experiments," Twitter timeline tinkering, rude Korean telecoms — tech is an area where the term "customer service" has an Orwellian slant. Isn't it time customer starting fleeing abusive tech outfits?
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When Customer Dissatisfaction Is a Tech Business Model

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Trying to be happy is like trying to build a machine for which the only specification is that it should run noiselessly.

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