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Communications Windows Apple

No iPhone For 64-Bit Windows 762

Mizled writes "After buying a new iPhone yesterday and bringing it home to sync and activate it, I found out that Windows 64-bit is not supported. Neither XP 64-bit nor Vista 64-bit works with the iPhone. I called the Apple support line and the rep said I needed to downgrade my computer from a 64-bit operating system. I also posted about my concerns on the Apple iPhone discussion forums, but my post was quickly removed."
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No iPhone For 64-Bit Windows

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  • by tsa ( 15680 ) on Sunday July 01, 2007 @08:07AM (#19705837) Homepage
    Yeah, whatever. The customer should not have to worry that his/her computer is 'compatible' with the iPhone in any way, as long as it's fairly modern and mainstream. Isn't one of Apples 'soundbites' "It just works?"
  • The rep should have said "Stop whining. Noone supports desktop 64 bit windows"
  • virtualize man! (Score:5, Insightful)

    by wwmedia ( 950346 ) on Sunday July 01, 2007 @08:11AM (#19705857)
    install xp in a virtual machine! virtual pc + windows xp FREE from microsoft! [msdn.com]

    or install your legal 32bit copy of windows in vmware

    or google for running osx in vmware [imageshack.us] like im doing
  • Re:virtualize man! (Score:4, Insightful)

    by dreamchaser ( 49529 ) on Sunday July 01, 2007 @08:12AM (#19705863) Homepage Journal
    Or buy a phone that doesn't make you jump through hoops to use it? I can't believe you're actually saying people should use kludges just to use a phone. Amazing.
  • by Odiumjunkie ( 926074 ) on Sunday July 01, 2007 @08:13AM (#19705869) Journal
    It "just works" with *our* hardware and *our* software.

    Come on, who'd buy a first-gen iPod without checking to see if it would work with their XP box? Or a Newton without checking to see if it could data transfer with Windows 3.1?

  • ...on this page [apple.com].

    Apple's hardware is generally very well-designed, and their software is solid on Macs, but they can't seem to write a decent Windows program to save their lives. For example: why does iTunes run the iPod service even when iTunes isn't running and even though I've never used an iPod? Why does Quicktime automatically have your browser open MP3s in Quicktime instead of downloading them (and not give you the option of turning this "feature" off?) Why do Apple programs "break" the usual look and feel of Windows programs? Honestly, this isn't rocket science here. How hard would it have been to recompile the iPhone software for a 64-bit machine?
  • by www.sorehands.com ( 142825 ) on Sunday July 01, 2007 @08:19AM (#19705909) Homepage
    Suprised that it does not work on X64? Or suprised that the kool-aid drinking employees would delete anything that didn't say that the iPhone was not almost God like?
  • by doctormetal ( 62102 ) on Sunday July 01, 2007 @08:20AM (#19705923)

    How hard would it have been to recompile the iPhone software for a 64-bit machine?
    It is not just about recompiling the code. The device drivers for the iphone must be rewritten to run on a 64 bit OS.
    If they made their dfrivers right that should not be hard, But we are talking about apple here...
  • by C R Johnson ( 141 ) on Sunday July 01, 2007 @08:24AM (#19705941) Homepage
    I am required to have a computer to use the phone?

    Huh?

    You would think that with the supposed capabilities, you would it could be your computer.
  • by dleifelohcs ( 777508 ) * <jscholefield.gmail@com> on Sunday July 01, 2007 @08:25AM (#19705951) Homepage
    I think you miss the concept of a 64-bit _OS_ entirely. The CPU doesn't matter! An AMD or an Intel CPU running a 32-bit OS will work just fine. An AMD or an Intel CPU running a 64-bit OS will _NOT_ work.
  • by Kohath ( 38547 ) on Sunday July 01, 2007 @08:26AM (#19705965)
    64-bit Windows isn't mainstream.

    Linux is more mainstream than 64-bit Windows. iTunes doesn't support Linux either. But if you complain about that on the Apple forums, no one will listen to you. Why should it be different with 64-bit Windows?
  • by _pruegel_ ( 581143 ) on Sunday July 01, 2007 @08:37AM (#19706047)
    Well, my pre-(first-gen-iPod) noname MP3 player does work pretty well with XP, Vista and the 64bit versions thereof.
  • Re:Locking down (Score:5, Insightful)

    by Kohath ( 38547 ) on Sunday July 01, 2007 @08:40AM (#19706069)
    I think you're confusing a "manic desire to maintain total control over their hardware and software" with Apple just not doing what you wish they would do. (You haven't specifically said what that is though.) I'm not sure why Apple should want to make you happy with their actions. They're offering some products. Your choice is to take them or leave them.

    Apple doesn't owe each individual person their dream product -- specifically tailored to your personal individual desires and biases. No one owes you that. And it's not "arrogance" when folks don't focus on what you want.

    If you don't like their products, you're probably outside their target market.
  • by Tuoqui ( 1091447 ) on Sunday July 01, 2007 @08:40AM (#19706073) Journal
    Oh dont worry it works. If not they'll just delete any evidence to the contrary!
  • by DrXym ( 126579 ) on Sunday July 01, 2007 @08:49AM (#19706127)
    Apple would address linux before 64 bit windows. With that said, the manual says it in quite a few places that it's not supported.

    Building software for 64-bit windows would usually be a matter of a few compiler switches and using the proper types and macros. Or just building a 32-bit app that runs properly in 64-bit. Apple might have some crazy in-house cross-platform environment or a lack of QA resources which prevents doing either but that isn't much of an excuse.

    They could be doing it for political reasons of course which isn't forgiveable either.

    Considering Apple's reputation for software which "just works", their recent offerings on Windows seem to be doing anything but.

  • by that IT girl ( 864406 ) on Sunday July 01, 2007 @08:52AM (#19706135) Journal
    I'm thinking (hoping) that they mean just to put songs in iTunes or whatever. I would -assume- that you could use the phone capabilities with just the cell service provider. But who buys an iPhone just to be a phone?
  • Cheer up. (Score:5, Insightful)

    by jrq ( 119773 ) on Sunday July 01, 2007 @08:58AM (#19706163)
    At least if you downgrade you can run Google Desktop, and a whole host of other programs and utilities that don't properly support XP 64bit.
  • by karmatic ( 776420 ) on Sunday July 01, 2007 @09:02AM (#19706197)
    Nope.

    You have to have iTunes to activate the phone. Apparently it's "simpler" to include the sim card in the phone (not user accessable), require you to install a new version of iTunes on your computer, _and_ give it your credit card for the new $60+ service plan (or extend your existing AT&T plan to 2 yeas and add $40/mo.).

    If you don't, the phone is unusable. Personally, I suspect they do it that way to ensure that you have iTunes installed, making it more likely you are going to buy songs.
  • So,
    this is waht we from the Free world use to claim: closed source slows down inovation and locks you out.

    In a few weeks there will be some reverse engeneered software to synch IPhone with GNU/Linux.

    Yes, if I want to use it on the day it is out, I will have to compile it (which likely ammounts to typing three or four commands on my console), and quite possibly it still be a command line tool but in a few more days, it will be improved to integrate nicely with other tools I already use, under the same interface, without changes. Open specifications anyone??

    And...it will work with 32 or 64bit gnu/Linux, and possibly even with other Unix variants.

    But people prefer to be trapped to a monoculture of badly writen code than "pioneering" very nice software.

    I should remember that the fact that now we have to wait for having iPhone or other vendors official support is mainly due to not having a "meaningfull slice of desktop share" of desktops in use. And even then...if they invent things like "no 64 bit support" - we can run our own.

  • Re:virtualize man! (Score:4, Insightful)

    by weave ( 48069 ) on Sunday July 01, 2007 @09:25AM (#19706325) Journal

    I can't believe you're actually saying people should use kludges just to use a phone. Amazing.

    Kind of like how I had to install XP inside a Parallels VM to use my Nokia smartphone on my Mac?

    Mac users have to live with that kind of crap all the time, and we hear it's because Mac OS is not mainstream enough. Well guess what, 64 bit Windows is not mainstream either.

  • by nurb432 ( 527695 ) on Sunday July 01, 2007 @09:37AM (#19706409) Homepage Journal
    You can count the number of apps that currently support 64 bit windows on one hand.. ( ok, not quite that bad, but close ).

    Hell, not all of micrsoft apps dont even support it yet, and its THEIR OS.

    By the time this matters to their target market, it will have been taken care of.
  • by KaptajnKold ( 575207 ) on Sunday July 01, 2007 @09:50AM (#19706515) Homepage

    First of all, Apple does not make "good hardware," they have been sued for cutting corners on things like display back lights.

    It's not saying much that they have been sued. Have they been convicted? A great deal of people seem to agree that Apple does in fact make superior hardware, although any opinion is bound to be just that: An opinion. Yours is as valid as anybody elses, but I'd say that it depends on what you compare it with. I know it's an ongoiong discussion here and elsewhere whether it's possible to get a better deal on the same quality hardware as Apple delivers, but I've never seen anyone who claimed that Apple hardware is downright bad.

    Why do people only seem to complain when a company in a monopoly position doesn't release technical information?

    Firstly, they don't just complain when it's a monopoly as you claim. You must be new here. Secondly, the reason why they may complain more when it is a monopoly is because it's considered illegal only in that case. Please eloborate on the ethical principle that tells us why Apple (which is not a monopoly) should be forced to make life easier for it's partners and competitors.

    Of course, Apple has never been very developer friendly, and they have always tried to hide technical details. Why do they keep trying to roll with the strategy that failed during the 80s?

    Again, I'd like to emphasise that your statement is a matter of opinion. You may be a developer and you may feel that Apple has been unkind to you, but I'm confident that lots of other developers feel differently. Your statement about Apples strategy is downright ignorant. Apple has had about as many strategies as they've had CEOs. The current strategy (since 1997) is seen as a departure from the "not-invented-here" strategy of the mid-90s. It's this strategy that has seen Apple embrace open source (Darwin, WebKit), open standards, interoperability, and partnerships a-plenty. This strategy btw has proved to be hugely succesful, which should answer your question as to why they're sticking to it.

  • by timeOday ( 582209 ) on Sunday July 01, 2007 @09:51AM (#19706519)

    Come on, who'd buy a first-gen iPod without checking to see if it would work with their XP box? Or a Newton without checking to see if it could data transfer with Windows 3.1?
    I'm surprised to hear that the iPhone needs a computer at all. Why would it? The thing is a computer... the "real internet" on your phone. Especially if it's locked to a single provider (AT&T) anyways, it ought to be able to connect to that provider to activate itself without a computer.
  • by wallyhall ( 665610 ) on Sunday July 01, 2007 @09:54AM (#19706545) Homepage
    I'm not being funny, honestly, but why (as a Windows user) are you so shocked? This is the kind of thing that Microsoft have being doing to all non-Microsoft users for years already. The difference is, I'm willing to bet that it's only a case of waiting for Mac to finally port iTunes or whatever it needs to Win64 (as apposed to waiting for the moon to turn blue for Microsoft to port Office / PocketPC Sync / Windows MP / whatever to Linux for example). If you buy a device such as an iPhone, which much alike the iPod is very clearly an Apple device which is stated to require Apple software, are you so suprised that it's not working for you on Windows? I personally steer as far from all closed source stuff as I can. I use Windows when I practically need to use Windows and I'd absolutely love to own a MacBook for the benefits they bring (stability, size, weight, battery life, usability etc). However I don't kick up a fuss when something doesn't work on Linux because it's Windows only, because /that's life/. People are so quick to accept Microsoft's marketing on their own stuff, but "oo dear", when Apple's new toy doesn't work on it everyone goes awol. If I were you, I'd be asking myself why I'm using an Apple device on Microsoft's platform. If it's because I need both, I'd not be complaining that I have to buy a Mac to use the Apple hardware (when infact you don't, all you need is 32bit Windows).
  • by dosquatch ( 924618 ) * on Sunday July 01, 2007 @10:01AM (#19706601) Journal

    the manual says it in quite a few places

    You're suggesting people should RTFM for products they haven't even bought yet? BWAAHAHAHAHAhahaha.. heh... hooooo... oh, you're serious, aren't you?

  • Re:virtualize man! (Score:1, Insightful)

    by sogoodsofarsowhat ( 662830 ) on Sunday July 01, 2007 @10:04AM (#19706619)
    Hey yeah...buy some other phone...i mean NO ONE makes one that does what an iPhone does, but if you dont need WEB, and dont need WiFi then please buy another phone. But if you need one that works does everything...then there is only the iPhone. As for hoops....HA...sit down and tell me about the hoops MS makes you jump through. Hows that FORCED move to Vista working out. STFU you MS SHILL!
  • by mmeister ( 862972 ) on Sunday July 01, 2007 @10:09AM (#19706667)
    Next up: complaints that iPhone won't sync with Sun, Amiga, Atari and Coleco systems.

    Relatively speaking, how many users do you think really are using Windows 64 vs. Windows 32? Maybe .5%. 64-bit is great for certain types of applications and is seriously overkill for others (like iTunes).

    Windows 64-bit is not mainstream AT all. And Microsoft has insured it never will be -- at least until such time as they follow Apple's lead and create a Vista 32-bit/64-bit combo that allows 32-bit apps to run alongside 64-bit apps with no compatibility issues. At that point, it won't matter than iTunes is 32-bit.
  • by SteveM ( 11242 ) on Sunday July 01, 2007 @10:14AM (#19706709)

    "Customer service, security, and quality are at best an afterthought at Apple."

    Curious, Business Week [businessweek.com] would seem to differ, at least on the customer service ranking.

    I'm just wondering, how many iPods do they need to sell before it's "more than a happy accident"?

    SteveM

  • by Anonymous Coward on Sunday July 01, 2007 @10:39AM (#19706921)
    In a few weeks there will be some reverse engeneered software to synch IPhone with GNU/Linux.

    I highly doubt it.

    Yes, if I want to use it on the day it is out, I will have to compile it (which likely ammounts to typing three or four commands on my console)

    After which you'll discover sixty missing symbols because the versions of the libraries the tool was linked against were about ten iterations out of date, and if you email the author, he'll say it's your fault for having the wrong versions of the libraries, and it's your responsibility to repair the code to conform to the new interfaces.

    , and quite possibly it still be a command line tool but in a few more days, it will be improved to integrate nicely with other tools I already use, under the same interface, without changes. Open specifications anyone??

    Hey, that's right, because if there's anything the open-source community is known for, it's consistency!

    Open source is a great thing, but it is not some sort of magic panacea. It has just as many problems as closed-source -- it's just that the problems are different.

  • by Gary W. Longsine ( 124661 ) on Sunday July 01, 2007 @11:10AM (#19707201) Homepage Journal
    This is a very silly and utterly artificial debate. Anybody running a 64-bit version of Windows on their PC surely has access to a 32-bit version of Windows. They also know enough about 64-bit Windows to know that precious little software actually runs on 64-bit Windows, simply because it's not a consumer operating system. It's designed basically as a database server OS. The original parent is a Troll.
  • Now you know (Score:5, Insightful)

    by theolein ( 316044 ) on Sunday July 01, 2007 @11:28AM (#19707371) Journal
    "After buying a new iPhone yesterday and bringing it home to sync and activate it, I found out that Windows 64-bit is not supported. Neither XP 64-bit nor Vista 64-bit works with the iPhone. I called the Apple support line and the rep said I needed to downgrade my computer from a 64-bit operating system. I also posted about my concerns on the Apple iPhone discussion forums, but my post was quickly removed."

    Now you know what it's like to be a Mac or a Linux user.
  • by Dogtanian ( 588974 ) on Sunday July 01, 2007 @12:31PM (#19708001) Homepage

    The official name of the 64 bit product is Windows XP Professional x64 Edition. That name is not listed on the iPhone page, don't expect it to be supported.
    At my most charitable I'd consider that downright pedantic, though more likely it's simply false. Are you honestly claiming that "Windows XP Professional x64 Edition" isn't being sold as a particular version of "Windows XP Professsional"?

    You can argue the toss about the actual code base, but if it's being sold as XP Professsional, that's all that is relevant. I guess you'd use the same argument against any product being sold as "Windows XP comptatible" that didn't work with 32-bit Home or Pro because, hey, they're sold as "Windows XP Home" (etc.) not "Windows XP".
  • Re:virtualize man! (Score:1, Insightful)

    by Anonymous Coward on Sunday July 01, 2007 @12:33PM (#19708029)
    Nowhere on the box does it say

    "Windows Vista Home Premium 64 bit edition"
  • by Dogtanian ( 588974 ) on Sunday July 01, 2007 @01:03PM (#19708303) Homepage

    Are you honestly claiming that "Windows XP Professional x64 Edition" isn't being sold as a particular version of "Windows XP Professsional"?
    I'm actually saying that when you're reading a particular product's requirements you should make sure that the actual product name is actually listed.
    Yes, but your argument only holds water if "Windows XP Professional x64 Edition" can't reasonably be considered a version of "Windows XP Professsional".

    MS's naming/marketing clearly implies that it *is* being sold as such (regardless of the actual underpinnings), so it's disingenuous to suggest that Apple didn't imply compatibility when they listed "Windows XP Professional" without qualifying that in any way.
  • by TheThiefMaster ( 992038 ) on Sunday July 01, 2007 @01:16PM (#19708395)
    Windows x64 does run 32-bit applications. However to plug something in you need a 64-bit DRIVER, and that's a whole other story.

    It's also annoying when you find out that a game has licensed a copy protection system that doesn't work on 64-bit Windows, and so stops you playing. In some cases without any message or anything, leaving you guessing about the problem. The last game that I got that did this also had a no-dvd crack out before release, so it seems to me that the companies should give up on copy protection.
  • by vux984 ( 928602 ) on Sunday July 01, 2007 @01:29PM (#19708495)
    Are you honestly claiming that "Windows XP Professional x64 Edition" isn't being sold as a particular version of "Windows XP Professsional"?

    x64 isn't like the difference between Home, Pro, and MCE. Or between Home Premium, Business, Ultimate, etc.

    x64 isn't a feature set its an architecture.

    Suppose I released a Microsoft Office plug in, and just listed 'any edition of Microsoft Office 2003 or later' as the requirement. Would you really expect it to work with "Microsoft Office 2004: Mac" without a specific mention of the Mac platform? Of course not.

    I concede a lot of consumers don't really know what x64 is. (Hell, a LOT of IT nerds don't really know what x64 is. In fact, I know almost nobody who actually needs or really benefits from an x64 desktop OS. 64-bit Linux users *included*. )
  • by Dogtanian ( 588974 ) on Sunday July 01, 2007 @01:48PM (#19708659) Homepage

    x64 isn't like the difference between Home, Pro, and MCE. Or between Home Premium, Business, Ultimate, etc. x64 isn't a feature set its an architecture.
    That as may be- and I acknowledged this, whilst making clear that this wasn't my point. It's sold as "Windows XP Professional x64 edition". That strongly implies that it's a subset/variant of "Windows XP Professional", which *is* listed.

    Suppose I released a Microsoft Office plug in, and just listed 'any edition of Microsoft Office 2003 or later' as the requirement. Would you really expect it to work with "Microsoft Office 2004: Mac" without a specific mention of the Mac platform? Of course not.
    I probably wouldn't, but I think a lot of people would, and I wouldn't blame them for that.
  • by Sycraft-fu ( 314770 ) on Sunday July 01, 2007 @01:50PM (#19708681)
    More or less it is a throwback to the old EMS/XMS days. What happens is an app will map a certain section of its virtual address space for high memory access. It'll then page around to get at the data it needs. This is inefficient, and requires special support on the app level. 64-bit removes and and all problems with that. There's simply more memory available and programs and the OS use it as they see fit.

    What I don't understand is why anyone wants to hate on 64-bit. Processors are 64-bit now, that's just how it is. They are not going to revert to 32-bit, there's no reason. Thus it is perfectly feasible to run a 64-bit OS (I'm doing so right now). Pointing to old technologies like PAE is silly. It's a hack, always was, and there's no reason to use it when you've got something better.

    It's also not hard to support. If you do a quick search, you discover that almost all hardware these days has 64-bit drivers. It's really not a big deal to do if they were written properly in the first place. Thus there's no reason to hate on it or say "Why do you use it? That's stupid." Like it or not, it is where things are going. OS-X will be 64-bit soon enough (Leopard is supposed to have full 64-bit support), and the next generation of Windows will be 64-bit only. The idea is to avoid the problems we had back in the 16-32 bit days when there was hardware but no software and have everything up to date by the time normal systems start needing it.
  • by Dogtanian ( 588974 ) on Sunday July 01, 2007 @01:52PM (#19708697) Homepage

    Just go to their website and you will see that when 64-bit is not specified, the version of Windows being discussed is a 32-bit one.
    No, you provide a link to that page, thank you.

    And as I've said at least 4 times now, the name "Windows XP Professional 64-bit edition" (or whatever) implies that it's being sold as a version of "Windows XP Professional". Regardless of some convoluted argument based on something squirelled away on MS's website.

    The fact that Apple acknowledge the 64-bit incompatibility elsewhere (why bother if it was as cut-and-dried as you imply?) shows that even they acknowledge the potential for confusion.
  • by TheThiefMaster ( 992038 ) on Sunday July 01, 2007 @02:29PM (#19709009)
    No, the main reason is that Windows x64 users don't need a 64-bit browser plugin because they still use a 32-bit browser, meaning the only people who need a 64-bit version are running linux x64, and they both: are a very small market share and have that workaround.

    Essentially, they don't matter.
  • by Anonymous Coward on Sunday July 01, 2007 @03:13PM (#19709337)
    I think it is a raw deal. They should be able to write a 32bit application that can run under Windows x64. No one is actually asking for a 64bit application. Not being able to do this is just nonsense (a simple driver). It only shows how inferior their own software design really is (iTunes and Quicktime are two of the most poorly written applications, ever). This only seems to certify my belief that Apple probably has a group of significantly incompetent engineers.
  • by Kalriath ( 849904 ) on Sunday July 01, 2007 @05:34PM (#19710291)
    Give it up. If you're against Apple, you'll be modded Troll into oblivion, and getting anyone to agree with you is downright impossible. Apple can do no Evil, you know? The Great Jobs Will Save Us.

    Slashdot's web server has a portable Steve Jobs Reality Distortion Field Generator, I tell you.

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