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Mozilla The Internet Software

Mozilla Outage On Firefox 3 Record Launch Day 427

Posted by CmdrTaco
from the oops-sorry-that-was-me dept.
Kolargol00 writes "An outage affected the Mozilla.com website on the day the organisation launched its Guinness World Record attempt for downloads of the new Firefox 3 browser. The mozilla.com site was unreachable from around the world, occasionally responding with the message, 'Http/1.1 Service Unavailable.'" Since they decided to run their day from 1pm to 1pm Eastern time, the download day is actually still going, so you can still get Firefox and be part of the record.
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Mozilla Outage On Firefox 3 Record Launch Day

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  • by mrRay720 (874710) on Wednesday June 18, 2008 @08:49AM (#23837333)
    A large chair-shaped dent was subsequently found in the side of their web server, and a large sweaty man was seen running from the scene of the crime shouting "DEVLOPERS DEVELOPERS DEVELOPERS DEVELOPERS!!"
    • by Anonymous Coward on Wednesday June 18, 2008 @08:53AM (#23837405)
      Was he running on two legs or on all fours?
    • by Blakey Rat (99501) on Wednesday June 18, 2008 @11:53AM (#23840221)
      Out of legitimate curiosity, why do many Slashdotters think that Microsoft sees Firefox as a threat? They currently give out IE for free, so it's not like they're making money off of it, and the vast majority of Firefox installs go on Windows computers, so it's not like Firefox significantly is increasing Linux adoption...

      Hell, the IE team sent them a cake:
      http://arstechnica.com/journals/linux.ars/2008/06/17/the-cake-is-a-lie-ie-team-bakes-a-treat-for-mozilla [arstechnica.com]
      And I'd wager it makes their jobs a lot more interesting and important, so there's no resentment there.

      I don't get why Microsoft would care, frankly.
      • by CastrTroy (595695) on Wednesday June 18, 2008 @12:03PM (#23840383) Homepage
        It's a big threat. Firstly, they push MSN search as the default search engine on IE. That's a lot of advertising dollars right there. Secondly, the more people who use alternative browsers, the more websites will cater to those browsers. Using Linux used to have a lot of downfalls because a lot of websites didn't support any browsers that ran in Linux. Now that many windows users are also using alternative browsers, it means that most websites also work with the alternative browsers. That's one less reason why you wouldn't move to Linux.
      • by indifferent children (842621) on Wednesday June 18, 2008 @12:14PM (#23840571)
        Maybe Firefox is a boon to the employees on the IE team, by forcing MS to pay people to improve their browser. Firefox is a burden to Microsoft (the company), because it forces the company to pay people to improve their browser. You'll notice that it was the team, not the CEO, who sent the cake.
        • by Blakey Rat (99501) on Wednesday June 18, 2008 @12:19PM (#23840659)
          You'll notice that it was the team, not the CEO, who sent the cake.

          Well, der. If Ballmer personally sent a cake every single time a competitor (or potential competitor) released a product, he'd do nothing all day but send cakes. I don't see that as an indicator of anything.
      • Re: (Score:3, Insightful)

        by PhxBlue (562201)

        They currently give out IE for free ...
        No, they don't. If you run Windows, you paid for IE.
      • by morcego (260031) on Wednesday June 18, 2008 @12:40PM (#23841039)

        Out of legitimate curiosity, why do many Slashdotters think that Microsoft sees Firefox as a threat?


        Because they do, and rightly so.

        Remember then they took Netscape down ? That should be enough proof for anyone.

        As for the reasons. Lets remember that marketing wars are fought and won on a single battlefield: the mind. Keeping your brand strong is very important. When people start using non-microsoft solutions for something, they are likely to start using non-microsoft solutions for others. Microsoft always made a lot of money pushing the idea they alone can provide solutions. People who start using Firefox are more likely to look toward OpenOffice.org.

        The "search engine" issue was pointed by others, and is also relevant.
      • by roca (43122) on Wednesday June 18, 2008 @03:34PM (#23843723) Homepage
        It's about controlling the development platform, which grants enormous power:

        -- The Windows monopoly is strong because so many applications only run on Windows. If all apps were Web apps that worked in Firefox, the "applications barrier to entry" is gone and it's suddenly much easier for users to switch away from Windows. That is Microsoft's greatest fear.

        -- Controlling the platform means your apps will work first and best on the platform.

        -- Controlling the platform lets you be the gatekeeper for all kinds of innovation. For example, if someone invents a new kind of hardware device it's not much use unless you support it in your platform so that applications can use it. By adding or denying APIs and components you can bless or curse all kinds of initiatives.

        -- Controlling the platform lets you decide what software will be preinstalled. For example, you can favour your own media codecs.

        It's not directly about money; it's about power. But power can be monetized.
  • by Dale549 (680107) on Wednesday June 18, 2008 @08:49AM (#23837341)
    I thought it was my browser ...
  • Download Counter (Score:5, Informative)

    by magister159 (993682) on Wednesday June 18, 2008 @08:50AM (#23837357) Homepage
    As unwise as it may be to post a link to the download counter on slashdot, you can find a real time counter here [mozilla.com].

    By my calculations, they won't be able to hit the 10 million mark in time.
  • For the record (Score:4, Insightful)

    by WiglyWorm (1139035) on Wednesday June 18, 2008 @08:50AM (#23837361) Homepage
    Isn't this one of those "there's no record yet, so anything we do is a record" records? Or is this the record book's attempt to record a genuine record and best the record of a previous record holder?
  • Doing well so far (Score:3, Informative)

    by FoolsGold (1139759) on Wednesday June 18, 2008 @08:51AM (#23837373)
    As of now, 6.5 million downloads - http://www.spreadfirefox.com/en-US/worldrecord/ [spreadfirefox.com]
  • by nweaver (113078) on Wednesday June 18, 2008 @08:52AM (#23837385) Homepage
    I'm quite sure Amazon would have been delighted to host mozilla.com temporarily on the EC2 cloud, or Akamai on their service, just for the bragging rights of supporting the most downloads EVAR!

    Victoria's Secret learned a LONG time ago when broadcasting their "Fashion show" online for the first time: If you want to deal with massive hordes of salavating geeks, you need to use a CDN.
  • by Junior J. Junior III (192702) on Wednesday June 18, 2008 @08:52AM (#23837395) Homepage
    I understand the promotional impact that the record attempt has, but it still seemed dumb to me to invite the entire world to try to melt your servers by manufacturing a download spike.

    It'd be nice if they could use bittorrent to help with the load they're putting on themselves.

    During the outage, I was still able to find a mirror ftp site that had the 3.0 install, and download it, but it wasn't as easy as it should have been, and lots of other parts of the mozilla site went down at times, too, making it difficult to find extensions, or just information.
  • It seems like they really botched this, from not knowing when the date would be until last week to starting the day at 1 PM without getting the word out and now to their site going down in the middle of it.
  • Not counted (Score:5, Insightful)

    by HyperQuantum (1032422) on Wednesday June 18, 2008 @08:58AM (#23837483) Homepage

    Only those who download Firefow from the website will be counted? That would be pretty much only the Windows users, I guess.

    Lots of people just use Synaptics or whatever package manager their distro provides. In my case it will be typing "emerge -avuDt world". I'm not going to download from the website just to get counted, you know.

  • by Robotech_Master (14247) on Wednesday June 18, 2008 @09:13AM (#23837695) Homepage Journal
    The Firefox people decided to start counting the 24 hours at 11:16 a.m. Pacific, after they got their servers back up and everything straightened out.

    So take heart, frustrated downloaders: you have 76 more minutes than you thought.
  • Question (Score:5, Insightful)

    by pdusen (1146399) on Wednesday June 18, 2008 @09:16AM (#23837749) Journal
    Why is it that 24 hours after the crash happened, we're now hearing about how the servers were down 24 hours ago?

    The REAL news: According to the download counter, Firefox has long surpassed their stated goal of 1.5 million downloads, and is now over 6.5 million. This is cause for frontpage news, not the stupid server crash.
  • by MMC Monster (602931) on Wednesday June 18, 2008 @09:21AM (#23837829)
    No mention of it anywhere I looked on the mozilla site...
  • by jpellino (202698) on Wednesday June 18, 2008 @09:27AM (#23837927)
    If they make it, everyone goes to Guinness' book site to see the record.
    If they fail, they'll be drowning their sorrows in pints of Guinness...

  • Potentially harmful? (Score:5, Interesting)

    by urcreepyneighbor (1171755) on Wednesday June 18, 2008 @09:32AM (#23837989)
    Ugh. What the hell?

    Attempted to download Firefox (Safari on Windows XP) and I get this message when the download is complete:

    Windows found that this file is potentially harmful.

    To help protect your computer, Windows has blocked access to this file.

    Name: Firefox Setup 3.0.exe

  • by mgiuca (1040724) on Wednesday June 18, 2008 @09:40AM (#23838121)
    Why not just pick the best 24 hour period after the fact ...

    Hence if the site was down for an hour, just collect your data from 11am - 11am instead of 10am.

    (I think someone already posted to that effect - but still, they don't have to commit to the first 24 hours, just the best 24 hours).
  • Direct FTP counted? (Score:3, Interesting)

    by molo (94384) on Wednesday June 18, 2008 @09:49AM (#23838261) Journal
    I couldn't hit their servers yesterday, so instead I hit the releases.mozilla.org ftp mirrors directly. Will those count towards the record? Anyone know how they are counting? Thanks.

    -molo
  • by radarsat1 (786772) on Wednesday June 18, 2008 @09:55AM (#23838375) Homepage
    Cool, I didn't know they were starting a record label. What kind of music are they into?
  • Portable Apps (Score:5, Informative)

    by flyingfsck (986395) on Wednesday June 18, 2008 @10:06AM (#23838555)
    Three cheers for Portable Apps!

    I'm happily running Firefox 3 on my locked down corporate laptop.

    W00t!
  • 7 million and going! (Score:3, Informative)

    by MassEnergySpaceTime (957330) on Wednesday June 18, 2008 @10:33AM (#23838951)
    I just saw the real time counter pass over 7 million downloads at 7:29am Pacific. At this rate, the download record will be about 8.3 million downloads. I think that's a very respectable number considering they were shooting for 5 million.

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