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The Internet Technology

Skype Crashes and Burns In Worldwide Outage 347

Posted by samzenpus
from the going-down dept.
Stoobalou writes "VoIP and instant messaging service Skype has disappeared from the Internet, nary a fortnight after Microsoft snaffled up the outfit in a $8.5 billion deal."
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Skype Crashes and Burns In Worldwide Outage

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  • by Aquitaine (102097) <sam.iamsam@org> on Thursday May 26, 2011 @08:12AM (#36249700) Homepage

    Microsoft is not running Skype yet. It takes months for these deals to go through. And TFA suggests that Skype has never gone down before, which is BS. 'Disappeared from the Internet'? Seriously?

    The only useful thing in this submission is that I learned the word 'snaffled.'

  • haters gonna hate (Score:3, Informative)

    by Anonymous Coward on Thursday May 26, 2011 @08:13AM (#36249710)

    I confess to having run Internet publications using Skype as an instant messaging service for over seven years now.
    In all that time the service has never once failed - until today.

    So you don't remember December's outage, do you? Haters gonna hate.

  • by alen (225700) on Thursday May 26, 2011 @08:14AM (#36249716)

    maybe this is a european thing?

  • I call bullshit. From the article - "In all that time the service has never once failed - until today." Perhaps it never failed for the author previously, but Skype has had several notable outages in its history. I'm not huge fan of M$, but the article shows nothing to justify blaming this on M$.
    • by Virtucon (127420)

      I agree Skype has failed many times in the past. This is just a temporary problem or has Sony's IT admins now joined Skype?

    • Re: (Score:2, Informative)

      And it's even more ridiculous when Microsoft hasn't even acquired Skype yet since they are still awaiting FTC approval. The article writer is a FUDster.

  • by Progman3K (515744) on Thursday May 26, 2011 @08:14AM (#36249728)

    So Skype is already adopting MS's reliability

    • by Virtucon (127420) on Thursday May 26, 2011 @08:29AM (#36249938)

      Man, I'm so tired of hearing this. I have shops with Solairis, Linux and Windows and you know what uptimes are damn close. Solaris still wins out over Linux and Windows in the uptime department but this lame MS beating is just getting too old.

      Maybe you should go beat on Google for the holes in Android app security?

      • by poetmatt (793785)

        in a server environment every server OS should be able to handle an easy 2+ weeks of uptime without even the slightest issues.

        However, in a desktop environment windows OS (in comparison to linux) can barely handle 2 weeks of uptime without a guarantee that a driver will have an issue when waking from sleep, or that a driver will become unresponsive spontaneously and corrupt itself until said service related to the driver is restarted.

        In short, microsoft's problem is not MS, but how they interface with third

        • by Progman3K (515744)

          Good point.
          I think the only way to fix the quality issues you describe would be by opening the code.
          When will MS figure that out?
          Often, companies like MS have too much on their plate and if you let your clients participate in fixing problems, you make them feel they belong. MS is still trying to do that but their approach is hamstrings them.

        • by Virtucon (127420)

          2+ weeks? Outside of patching I have servers that see up-times measured in months and years depending on application. Insofar as the desktop is concerned I have shops with Linux and Windows Desktops. In the XP environment, yes, it's still a BSOD world but with the Windows 7 Desktops they are substantially better. I wasn't trying to get into a "MS is better than Linux" discussion, I was trying to point out that this old MS bashing is just that, old news.

          I don't see mainstream businesses rushing out to bu

      • by Ecuador (740021)

        Exactly. And this is not limited to servers. At home I had for years an XP box, a Linux box and a Mac. Guess which one needed to restart more often? The Mac. My windows and linux machines have uptimes measured in months (well, I would do the reboot suggested by XP update once every 2 months or so - so Linux went on much longer), while my Mac would require a reboot on average once a week. Sometimes it was some problem, and sometimes it was a reboot requiring (and not simply recommending) OS update that I HAD

      • by AmiMoJo (196126)

        Nice to hear someone saying this. People here keep trotting out ancient bugs from the 98 days or outright untruths. A few weeks back someone posted about how an x64 OS crashes because it tried to install an x86 driver... Right, yeah, Windows is that stupid. Not sure how the driver was signed with the x64 certificate needed before it will install at all, let alone passed the simple version checks, but those are a minor details when we are talking about the evil borg hive mind that is Microsoft and its leader

      • by Locutus (9039) on Thursday May 26, 2011 @10:12AM (#36251034)
        some of us have been around the block for too many years to not have fun with this. Microsoft may have finally got a version of their OS uptimes high enough to not require redundant servers(hardware) with failover but it's taken them decades to finally do it. Not to mention the huge increase in man hours it's taken to support Windows systems. They are a joke because they earned it.

        Many of us lived through the hardships of a conversion from UNIX to Windows and it has not been pretty. I'm reminded of how Microsoft themselves has quite the difficulty converting Hotmail from UNIX to Windows. It's been said it took about 2x the hardware to finally get Hotmail running on Windows instead of UNIX. You don't shake that off unless you're either a newbie, a fanboi, or both.

        LoB
      • Sorry, I call BS on uptimes. While a barebones MS File/Print Server can run for MONTHS without a glitch, adding any number of other Microsoft Server products (SQL) will require frequent reboots.We have one server that requires, yes requires, reboots at least twice a week because of SQL memory leaks. Giving it more RAM (from 4 to 8 GB) only delays the problem, from daily to twice a week.

        On the otherhand, we have Linux box that has never needed a reboot except when we updated the kernel. It is running LAMP an

  • Isn't this the second time Skype went down? Wonder if it's the same cause: blogs.skype.com/en/2010/12/cio_update.html (CIO update: Post-mortem on the Skype outage)

    Like Sony, I thought they would have fixed this problem by now, but guess not.

  • Even though most Slashdotters will laugh about it, I don't think it is linked to the acquisition of Skype by Microsoft... The acquisition is so recent, I don't think anybody other than high ranked executives could have put their nose in Skype business, so I don't think Microsoft developpers could have caused such a mess.
    • by gbjbaanb (229885)

      you never know, the guy responsible for watching the blinking light on the server might have read all the news of the takeover, exclaimed "I'm never working for Microsoft" and walked out. And right now, everyone's looking at the servers, scratching their heads and saying "where's the guy who usually resets this thing?".

    • The acquisition is so recent, I don't think anybody other than high ranked executives could have put their nose in Skype business, so I don't think Microsoft developpers could have caused such a mess.

      What acquisition? Microsoft is still awaiting FTC approval before anything can actually happen. Microsoft only AGREED to acquire Skype at this point.

    • by tgd (2822)

      The acquisition *hasn't happened yet*.

      Just to be crystal clear. Buying a company is a LONG process. A company that size, it could *easily* be a year or more.

    • by epine (68316)

      I don't think Microsoft developers could have caused such a mess

      Another possibility is that some skype sysadmin was teetering on the brink of hysterical depression at the looming prospect of answering to The Beast. It's not as if religious sentiment is unheard of in matters technological. Consider the Pope of Cupertino or emacs/vi.

      It must be a sweet mental shortcut to filter the world through condign causation. There's a fairly active brain center for doling out the blue juice which rarely considers second order effects. That's for other brain regions to consider

  • Say again? (Score:5, Informative)

    by Mascot (120795) on Thursday May 26, 2011 @08:15AM (#36249748)

    Been connected to Skype, and chatting, all day. No issues. www.skype.com working just fine.

    With statements like "has disappeared from the Internet" and "worldwide outage", I would expect to have... you know.. have noticed something?

    So, let's rephrase TFS to something more like: "Some users/areas experiencing issues reaching Skype servers and services"

    • Re: (Score:3, Insightful)

      by Anonymous Coward

      So, let's rephrase TFS to something more like: "Some guy with a blog that hates Microsoft is experiencing issues reaching Skype servers and services and then submitted a link to Slashdot because Slashdot hates Microsoft. And Apple. And has issues with Linux. Y'know what, slashdot hates everything to do with computers."

    • Re: (Score:2, Insightful)

      by Dunega (901960)
      That would prevent the needed Microsoft bashing that is seemingly required on Slashdot.
    • by Manfre (631065)

      Your rephrase doesn't properly convey the overly anti-Microsoft sentiment that is immune to facts!

  • It redirects to http://www.skype.com/intl/nl/home [skype.com]

    Featuring the "Works on My Machine" certificate. http://www.codinghorror.com/blog/2007/03/the-works-on-my-machine-certification-program.html [codinghorror.com]

    I'd really want to use Skype, but its no use as nobody i knows does so. Vendor lockout!?
    Luckely here, the Dutch government has ruled that Dutch telecom companies may NOT charge extra for using instant messaging (or similar) apps on their network.

    Its a mess right now, but its likely a free (possibly opensource) alternative

  • Stop whining... (Score:5, Informative)

    by geegel (1587009) on Thursday May 26, 2011 @08:16AM (#36249770)

    Step 1: Uninstall Skype

    Step 2: Go to %AppData%\Skype\YourUsername rename config.xml to config.bak

    Step 3: Go to %AppData%\Skype rename shared.xml to shared.bak

    Step 4: Reinstall Skype

    Step 5: Profit!

    • Re:Stop whining... (Score:5, Informative)

      by monkeyhybrid (1677192) on Thursday May 26, 2011 @08:22AM (#36249854)
      No need to uninstall Skype or touch the config.xml file. Just rename shared.xml to shared.xml.bak (or simply delete it as will be recreated next time Skype runs). Job done.
      • by geegel (1587009)

        Oh well, this is how I've done it and since it works... I figured I shouldn't skip any steps.

    • Don't need to uninstall/reinstall. Just stop skype (well, it's probably already crashed if this is happening to you), delete the shared.xml, and restart it.

    • Step 1: Uninstall Skype

      Step 2: Go to %AppData%\Skype\YourUsername rename config.xml to config.bak

      Step 3: Go to %AppData%\Skype rename shared.xml to shared.bak

      Step 4: Reinstall Skype

      Step 5: Profit!

      If I gotta do a complete reinstall* to fix a problem I didn't cause, I think I'd reserve the right to whine while doing it. That's like saying: "Quitjer bitchin' and just re-install windows!"

      *And now it looks like maybe I don't need to.

  • I strongly believe that the investment firm running Skype has kept it alive and looking healthy for as long as necessary.
    Now the deal with Microsoft is made, there is no reason to keep the extra staff on board to keep it running without issues.
    This also explains the sudden pull out from Astrix support.

    This is the world we live in when money driven firms keep the windows clean, until it is no longer necessary.
    The correct term is window dressing.

    Microsoft, good luck with your recent purchase.

    • I strongly believe that the investment firm running Skype has kept it alive and looking healthy for as long as necessary. Now the deal with Microsoft is made, there is no reason to keep the extra staff on board to keep it running without issues. This also explains the sudden pull out from Astrix support.

      This is the world we live in when money driven firms keep the windows clean, until it is no longer necessary. The correct term is window dressing.

      Microsoft, good luck with your recent purchase.

      I would hope (correctly or incorrectly) that Microsoft would insist, in writing, that the current owners properly maintain the systems throughout the acquisition process. Dammit, Jim, I'm an engineer not an MBA, but that still seems like a reasonable course of action -- you know, like specifying that the current owners don't trash the house you've contracted to buy from them in between inspection and closing.

  • by nedlohs (1335013) on Thursday May 26, 2011 @08:27AM (#36249918)

    And I'm certain I've seen a skype outage story at slashdot in the past.

  • I haven't been seeing nearly as many ads for Eastern European mail-order-bride services in my skype account lately. Now I know why.
  • Heaven knows what the update pushed to people. It probably also caused the load.
  • Seriously... (Score:5, Insightful)

    by kvvbassboy (2010962) on Thursday May 26, 2011 @08:34AM (#36249988)
    I am really sick of this yellow journalism that's been popping up lately on Slashdot! Whoever is putting these articles on the front page, needs to do a better job.

    It's supposed to be "News For Nerds", just report actual fucking facts related to science or tech, and not anti-MS bullshit or what color muffin Steve Jobs had for breakfast!

    • by MarkGriz (520778)

      Agreed. And as much as people here like to rail against the idiots on Digg, at least their site has a mechanism to bury dumbass stories like this.

    • by AmiMoJo (196126)

      I think the editors need to go on a basic journalism course because they clearly have no idea how to present a story with as little bias as possible, or even how to do the most basic of fact checking.

      Seriously, do they do anything other than make up the stupid "department" tag and click "submit to front page"?

    • by tgd (2822)

      Unfortunately, /. has been the Fox News of the tech world for a decade now.

      I think the real problem is that readers who weren't around even prior to having user accounts don't remember that it was just a site for collecting links by a bunch of friends on the Internet. Those same non-editors are still the ones tossing stories on there.

      The issue is more that /. presents their employees as editors when, for 15 years, they have not been editors. While there is news to be had on /., you'll get more out of it rea

  • It's working fine for me in Northern Virginia at 9:33 AM EDT - Cox Cable.

  • Skype is still functioning for me.

  • it's good to see shakespeare still employed and writing story summaries on the internet

    but he could do with less colorful opinionated superlatives and just relate the facts

  • by L4t3r4lu5 (1216702) on Thursday May 26, 2011 @08:47AM (#36250140)
    1) Poorly researched, out of date information.
    2) Inaccurate, inflammatory headline.
    3) Short, information-free stub.

    Sure seems like him.
    • by crossmr (957846)

      I'm beginning to think there are really only 1 or 2 people working at /. and they just user different names to try and keep the heat off them..
      it might just be kdawson left at this point because there is no way there could be anyone else there and they let him anywhere near a keyboard unattended.

    • by westlake (615356)

      1) Poorly researched, out of date information.
      2) Inaccurate, inflammatory headline.
      ) Short, information-free stub.

      4) Which draws moths to the flames for the better part of day before being corrected. Got to get those page hits.

    • by Combatso (1793216) on Thursday May 26, 2011 @10:37AM (#36251414)
      or possibly CNN
  • ... maybe take the time to check system status :

    http://heartbeat.skype.com/ [skype.com]

    and/or read published solution:

    https://support.skype.com/en/faq/FA10874/I-m-having-problems-with-Skype-today?frompage=category [skype.com]

  • This would be a first for Microsoft. Anyway, some alternatives to Skype.
    http://www.pamil-visions.net/skype-down/221825/ [pamil-visions.net]

  • 1) Skype is working fine for a lot of people except, apparently, the author.

    2) Skype's web page loads fine

    3) The author seems to have missed previous Skype outages

    4) How the fuck does this FUD make the front page of slashdot? The article is pure libel.

  • ...but the mindless MS bashing really gets old.

    Posting nonsense like this diminishes the credibility of /., especially when it comes to MS-related topics. If this site is to be taken seriously when it posts valid criticisms of MS -- and I agree that there are many! -- BS stories like this need to stop.

  • "Slashdot Crashes and Burns in Worldwide Brain Fart"? It would be about as accurate as the original headline.
  • Really, it must be humor http://media.thinq.co.uk/photos/skypefirked_big650.jpg [thinq.co.uk] : the net is down, but "good news" according to skype is that you can still download and USE skype. They don't say how I am going to be able to use it if the net is down. Are they making fun of us? Seems like.

I've never been canoeing before, but I imagine there must be just a few simple heuristics you have to remember... Yes, don't fall out, and don't hit rocks.

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