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Dozens of Google Employees Say They Were Retaliated Against For Reporting Harassment (vox.com) 186

An anonymous reader shares a report: Last November, Google made a promise to do better. More than 20,000 employees around the world had walked out of the company's offices to protest that Google had paid out over $100 million to multiple executives accused of sexual harassment in the workplace. In response, the tech giant apologized and said it would overhaul its sexual misconduct policies and that it would be more supportive of workers who raise concerns about problems at work. But almost a year after the historic walkout, a dozen current and former Google employees told Recode that many employees are still justifiably afraid to report workplace issues because they fear retaliation. They say the company continues to conceal rather than confront issues ranging from sexual harassment to security concerns, especially when the problems involve high-ranking managers or high-stakes projects.

And in a previously unreported internal document obtained by Recode, dozens more employees say that when they filed complaints with Google's human resources department, they were retaliated against by being demoted, pushed out, or placed on less desirable projects. A spokesperson for Google said the company is aware of the document but declined to comment on it or any specific cases of alleged retaliation. In a statement to Recode, Google Vice President of People Operations Eileen Naughton defended how the company handles misconduct claims.

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Dozens of Google Employees Say They Were Retaliated Against For Reporting Harassment

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  • by Anonymous Coward on Monday September 09, 2019 @12:59PM (#59174490)
    I was viciously assaulted in the workplace by a white man holding a door for me! What a shocking display of patriarchal white privilege! Now I am an emotional wreck and have to spend next two weeks on paid leave recovering from my workplace trauma. Don't you dare retaliate against me reporting this workplace harassment, or I will smear you on Twitter and join a class-action lawsuit.

    -Diversity Hire Employee
    • Re: (Score:2, Troll)

      Oddly enough, this is marked +4 Funny. What's funny about it? It's the horrible truth!

    • by JoeyDot ( 5981942 ) on Monday September 09, 2019 @02:48PM (#59174920)
      It can be joked about but it is also a serious issue. Not all complaints are legitimate and I can't say that I wouldn't retaliate against a malicious or frivolous complaint.

      The moment someone did that to me, I'd be gunning for them as well.

      Not everyone makes complaints with the intent of doing harm though simply going to the wrong person can be problematic.

      Chances are rather than just shelve a pointless complaint the employee complained about may instead receive flak simply for having generated a complaint. Merely having a complain on record, even if invalid or pure hot air can damage someone's standing and career. You can expect them to fire back.

      A slip in the article exposes part of the problem "reporting workplace issues.". We're talking issues here and when you talk to a lot of these people you'll find these their own personal issues.

      You might think strength in numbers is a good idea but I'd recommend caution. For those with a legitimate grievance you can always find ten with chip on their shoulder.

      Dealing with complaints is difficult. You have to sort out ones that are legitimate but those that are hostile, the law tends to favour the people that complain to get ahead, most commonly to assert power over their peers and managers by going over their head. This can invoke various uneven legal risks. You might find it a lot harder to dismiss someone that's basically a sociopath for making hostile complaints than to take at least some action to appease the abusive employee.

      Good people are less likely to complain easily because they intrinsically are both honourable, like to be sure and are adverse to harming others.

      Bad people are more likely to complain easily simply because they can.

      It's both sad and ironic that such people, often entitled people, who get upset even at some blokes having a bit of harmless banter between themselves make it very difficult for those with legitimate grievances.
      • by lrichardson ( 220639 ) on Monday September 09, 2019 @03:31PM (#59175074) Homepage

        Yeah, but no ... the vast majority of complaints are legitimate; conversely, HR is there to PROTECT MANAGEMENT, not to help the peons under them. No matter what HR might claim.

        The vast majority of complaints are never substantiated for two reasons. The first, fairly trivial, is that there is generally insufficient evidence for action. The second, which cannot be emphasized enough, is that for HR to agree a claim is valid opens the company up to legal liability.

        I've seen a few other studies that indicate that, after an individual makes a complaint, over 90% have left the company by the one year mark. Getting your claim substantiated is nigh on impossible. Dealing with the near inevitable retaliation is just not worth it.

        I have personally seen some incredibly well-documented complaints go to HR ... and exactly one of them led to the person being terminated. The others were all brushed under the rug. Well, in one case, the culprit got a lateral transfer from having a large team under them to a position with no reports. Took that individual about nine months to find employment outside the company. And *that* case included recorded sexual harassment *and* documented felonies (changing financial documents after people had signed them).

        Admission that there is a problem means HR wasn't doing their primary job.

        • by malkavian ( 9512 )

          I've conversely seen many issues go to HR that were spurious and be upheld, and also seen lots that hit HR and were valid be correctly investigated, and where they could be independently corroborated to meet a standard of evidence result in people having employment terminated.
          HR can be a really mind bogglingly crazy area, but when it's done correctly by seriously minded individuals (and they do exist in HR), then decisions can be reached.
          The biggest problem is that it deals with people, who are just flat ou

  • Maybe... Maybe not (Score:2, Insightful)

    by Shaitan ( 22585 )

    The problem with an extremist hyper-feminized culture like has set in Google is that everyone cries wolf over nonsense every time you blink. Every brush in the hall is spun as an intentional sideboob grope, everytime a woman acts unprofessionally being chastised is because she is a woman, every time she is acted to help clean up after a meeting or grab the drinks/food it is an issue even though she is the "low man" or the selection is just random. Everytime a group has a casual atmosphere and a co-worker ma

    • by marcle ( 1575627 ) on Monday September 09, 2019 @01:16PM (#59174540)

      Sounds like you're denying this based on your own assumptions Dozens reported a week? Citation please.
      Is it just barely possible that bro programmer culture has a strong macho sexist flavor, and that some (if not all) of these complaints are justified? I would think that, just like racism, sexism is often so embedded in our culture that we have a hard time seeing it. So to me, that would justify extra vigilance in finding it and rooting it out.

      • by SuperKendall ( 25149 ) on Monday September 09, 2019 @01:58PM (#59174702)

        Is it just barely possible that bro programmer culture has a strong macho sexist flavor

        The fundamental problem I can see observing from the outside is, that all distinction has been lost from people like you between sexism, and basic masculine behaviors. You intertwine the two so guys being especially masculine are labeled as sexist, when that is not the case.

        I know this because I find especially masculine behavior annoying but I tolerate it for professional needs. It's something that happens regardless of anyone else around being male or female, which is why it is not sexism, just inherent behavior - which I do not believe people should be punished for unless it is very extreme. It's a managers job to tell people to tone down if it gets out of hand.

        If we continue to suppress people's inherent traits all kind of bad long term effects will occur, including men being much more reluctant to hire women.

        • by Darinbob ( 1142669 ) on Monday September 09, 2019 @03:26PM (#59175062)

          Keep the basic masculine behavior at home, if that behavior is the sort that involves swaggering, calling coworkers 'bitches', or telling crude jokes. "Stop being a pussy" is not acceptable manager-worker dialogue and yet this is still common. Please, we're mostly nerds here and most of us were sick of the testorone poisoned behavior of jocks in high school, so we shouldn't have to put up with this in the workplace as well.

          • by wyHunter ( 4241347 ) on Monday September 09, 2019 @05:09PM (#59175450)
            Funny, I've been a cop, and am an EMT and fireman. Guess what? In this pretty hyper masculine environments, this crap doesn't happen much. Why? Because we're grown ups. I'd argue that software people are not grown ups, for the most part. And I've been one for them for a few decades, too.
            • by malkavian ( 9512 )

              Couldn't agree more. Though I find my friends in fire, police, first response etc. have a fair bit of banter and it's enjoyed by both male and female.
              Most of the places I've worked in (and I contracted through a lot of fairly high profile places when I was younger) didn't have much of that brogrammer culture, if any. Most people were just trying to get on with the job and be productive, chasing that gratification of something well crafted at the end.

              I've seen more people on the not-so-mature side coming i

        • I know this because I find especially masculine behavior annoying but I tolerate it for professional needs.

          I used to not like the idea of keeping slaves, but I tolerated it for my professional needs. My wife thought it was poor form so I slapped her around until she changed her mind.

          Now did this statement come from the 1860s or did I just not get with the times because "masculinity"?

      • So to me, that would justify extra vigilance in finding it and rooting it out.

        In every case, you can replace the word "racism" or "sexism" with some variation of the phrase "ignorance with low self-esteem." To continuously address "racism" or "sexism", or to try to "root it out"... all you're doing is stoking the fire.

      • I would think that, just like racism, sexism is often so embedded in our culture that we have a hard time seeing it.

        Yes, this is what they call "micro aggressions". So hard to see that you have to hold them sideways up to the light and squint really really hard to try and catch the shadow on the wall.

        We used to say that people who objected to such things were just assholes looking to be offended, but that's no longer PC ....

      • bro programmer culture has a strong macho sexist flavo

        Haha! I don't know where you program.

        If you tell a lie enough times, it becomes the truth. The lie is that women aren't in programming in the same numbers as men, because men hate women

        The reality is that women are fawned over in IT.

        The discrepancy exists because... see the original google memo.

        The reason why all this harrassment talk exists, is because it gives money and power to moral entrepreneurs. Grifters.

      • Why is it when a sales guy sexually harasses someone, he's an asshole, but when a techie does it, it's indicative of toxic bro culture?

        Check your bias.

      • "bro programmer culture"

        You know that "brogrammer" culture doesn't actually exist, anywhere, at all - right?

    • Re: (Score:2, Interesting)

      Google has over 100,000 employees (mostly young and male). Lots of sexual harassment isn't unlikely.

      • I wonder how this would read with some simple substitutions:

        Detroit has over 100,000 citizens (mostly young and black). Lots of crime isn't unlikely.

        If you believe that the revision is unfair or even objectionable to put forward, you really ought to ask yourself why your original claim is any more fair to make.

    • by Rick Schumann ( 4662797 ) on Monday September 09, 2019 @01:24PM (#59174554) Journal
      What's really going on is a metric assload of resentment built up over decade upon decade of status-quo and double standards being released all at once in an era where everyone has become super-polarized over just about every issue imaginable. Women in general, all over the world and not just in this country, have legitimate grievances, regardless of whether you, I, or anyone we know has mistreated them in any way; it happens, and it keeps happening, and the socio-political climate we're currently living in finally pushed enough women over the threshold to bring their grievances out into the open that it started a domino effect; now every woman who has ever been wronged or even felt wronged is speaking up. More and more legitimate perpetrators are being revealed, and that just increases the whole effect. Face it: it's been a long time in coming, and whether you're one of the perpetrators or not, you just need to keep your head down unless you want it separated from your neck. When it's all over finally, get used to the idea that Things Will Never Be The Same Again -- and that it'll be a good thing overall. It was inevitable that various kinds of socio-political evolution were going to happen, but unfortunately for everyone it's happening in one of the most painful ways possible for everyone, male or female.
      • Re: (Score:3, Insightful)

        by Anonymous Coward

        has ever been wronged or even felt wronged

        That's the point. The pendulum may be swinging too far in the other direction. It becomes difficult to disentangle objective reasons for an employer's action from an employee's alleged victim status. HR is caught in the middle but they're still less likely to bite the hand that feeds them. Public opinion on the other hand, and maybe even the legal system if you've got the resources, pull in the other direction.

      • by AmiMoJo ( 196126 )

        When difficult changes like this happen, such as the end of apathied or when the USSR collapsed, it's often helpful to have some truth and reconciliation. A lot of the stuff we are seeing now would be so much easier if we just talked about it without getting so angry.

      • by Cederic ( 9623 )

        What's really going on is a metric assload of resentment built up over decade upon decade of status-quo and double standards being released all at once

        I know. Women are struggling terribly to meet the expectations that have always been put upon men to sacrifice personal and family life, put a career first and work themselves to an early death.

        Feminists tell me though that women are the equals of men so I'm sure they'll get through this and learn how to cope.

      • First of all, Google is not some insane PC virtue signaling haven. it's a tough place to work. It's rewarding when you do well and punishing when you don't. They're also welcoming of diverse personalities, some of which no one really wants to work with. To be blunt, it's high-functioning autism (I am on the spectrum as well) and those folks are very talented, but can be bad at social cues and boundaries. If someone is a whiney ultra-liberal entitled baby who doesn't pull their weight, they rarely make
      • Everyone has legitimate grievences, men have been used as cannon fodder in wars, trained to be violent to be protectors, excluded from child care, ...

        Getting some sort revenge for some past wrong, is in itself wrong. You have a grievance you have been wronged in a significant manner, not if someone in the past did not have the vote. Each newborn boy bears exactly the same responsibility for those past wrongs as each newborn girl. Very few men alive today have been taking advantage of women for thousands of

    • Do you work for Google and you know all that from first-hand experience? Or are you just disseminating gossip and misinformation?
    • No one gets punished for a single reported incident when there's no evidence, but if you're got seven different people coming forward saying that Joe has been offfensive to them then they'll take it seriously. It's supposed to be a professional workplace staffed by mature adults, not a locker room.

      That's the biggest part about rules with retaliation - it doesn't matter if the reported behavior was or was not harrassment, or even if it was entirely fictional, retaliation is never allowed. Retaliation will g

  • Not pleased with outcome of harassment inquiry Being retaliated against

    Considering that these are 'dozens' of employees out of 20k (about 0.25% of employees), then this ranks right up there between 'statistical anomaly' and 'acceptable percentage', because at this point you really cannot tell if there is some slight misbehavior going on, or if you have a small percentage of habitual slackers who will gripe about anything as a defense of poor work habits

    • great not slashdot ate my GT LT symbols for NE, or !=

      I am filing a discrimination lawsuit against Slashdot for keeping me from using my desired annotation for not equal, OH THE HORROR!!!

    • Seems about the right number to me.

      In a place like Google, they're only hiring what they perceive to be the best workers.

      Out of this highly-selected population of workers, maybe about a tenth of a percent is so sexually aggressive that they can't keep their impulses in check. They misbehave in the office and yes, this tiny sub-population is overwhelmingly male. Yes, they should be flushed out of the workforce. Unless they're some sort of genius computer scientist or the single best salesman/manage
      • >>The vast majority of harassment accusations are spot-on.

        Do yo have anything to back this up?

        • by Slayer ( 6656 )

          There are some reasons, why harassment claims could be filed:

          (1) there is actual harassment

          (2) "victim" expects advantages from frivolous claim

          (3) honest mistake: "perpetrator" had best intentions but was misunderstood by the "victim"

          We do have some study/research data on (1) and (3): The #MeToo Backlash [hbr.org]. Conclusions from this set of studies: actual harassment is happening, and if there are differences in perception between men and women, then women would rather not label something as harassment which men w

          • Let me offer another bucket for you

            (4) Abuse of system: many people who are abusers (or share gender, class, etc with other actual abusers), claim to have been abused. This is done in hopes of muddying the water to obscure actual reports of abuse. These claims would be thrown out, and like any good flopper, they claimant with report some element of abuse in the denial...

        • No easy link to paste in. The numbers for sexual assault accusations range from 2% to 40% being invalid/inaccurate/false, depending on who looks at it and how they define things. I'm not sure how these numbers would compare to workplace harassment, which isn't quite the same. I'll admit that there isn't a ton of hard data to back up anyone's claims either way.

          So, let me rephrase it this way: once someone puts in an accusation of workplace harrassment, everyone and their mother knows that there's going
          • by Cederic ( 9623 )

            The numbers for sexual assault accusations range from 2% to 40% being invalid/inaccurate/false, depending on who looks at it and how they define things.

            The upper bound is nearer 85-90%, and that's just the false claims, and that's just for rape.

            On top of that, the impact of accusations that aren't valid (for whatever reason) is significant and companies need to demand very strong evidence before taking action.

            I know that I've been falsely accused of sexual assault on 100% of the times such accusations have been made. I've been sexually assaulted (even just by women) more often than I've been correctly accused of sexual assault.

    • "Dozens of employees out of 20k" is not the issue here. "Dozens out of N employees who report harassment" is the issue, where N is a number vastly smaller than 20k.

  • "Tell these people to head over to the cyborg project immediately!"

    And please delete all their data, mail, and phones before lunch.

  • by ErichTheRed ( 39327 ) on Monday September 09, 2019 @01:25PM (#59174564)

    This is just an extension of what happens in the rest of the corporate world. Google may be Willy Wonka's chocolate factory with half the planet's CS Ph.Ds working there, but in the end it's still an organization of people...but also with a twist.

    The fact is, unfortunately, there are certain groups that are exempt from harassment rules. Not on paper of course, but unofficially. In most traditional organizations, this is limited to well-connected executives and total rockstar rainmaker salespeople. The penalties just aren't enough to push companies to enforce the rules. If you have some sleazy salesperson bringing in $100 million every year, the average settlement would be way less than that. Now, you have to be worth this for the company to ignore complaints or settle things for you...and there are a lot of people who don't get away with it. But it's real life, and it happens. See Mark Hurd -- he got slapped on the wrist and jumped into a job at Oracle after HP got rid of him due in part to harassment.

    Google has the added twist of (a) being an extension of college for a large chunk of its young workforce, and (b) employing very smart people who may not have a whole lot of social control. It's the same problem as the sales guy...does an executive risk losing the creepy dude who also happens to be the world's foremost expert on some obscure business-critical topic? It's bad that it happens, but I can see why employees wouldn't feel comfortable reporting inappropriate behavior, especially if their boss gives indications that the person involved is untouchable. First, it wouldn't do any good, and second, you would be radioactive to your current and any future employers and they'd find a way to kick you out before you cause more trouble.

    • Yup, this was brought up in a recent harassment training class. It's difficult to complain about the director because of all the connections, and it gets progressively harder as you go up the chain of command. Ie, Steve Jobs got away with a lot of stuff a vice president would have been fired for. But even at mid levels there's often someone who's untouchable because they've got a single digit employee ID number, or they're leading the special high revenue project.

      But the answer is still, report it to HR an

      • by Cederic ( 9623 )

        There are also ways in which to raise a complaint. Going through the management chain, expressing concern about the impact on others and morale across the organisation, demanding only that the matter is appropriately investigated and handled by the company isn't going to cause many ripples.

        Screaming on an internal message board and holding canteen meetings with placards is likely to reduce career prospects.

        The public behaviour of some Google employees demonstrate that they do not understand this.

  • .... that reporting someone for sexual harrassment should basically give job security, because if you get demoted or otherwise pushed out of your job, it will appear that you are being unlawfully describiminated against?

    I am, of course, being sarcastic.

    There are actually three problems here, and all of them are inextricably bound to the human condition:

    The first is that some people simply do not have a natural default of treating other people with respect. The second is that people lie, not only to

    • The only way you are going to permanently solve these problems in the workplace is, I'm afraid, to not have any employees at all.

      Robots for the win, baby!

    • A lie is fine, it's not going to be believed, and a single person reporting issues is not enough to get your fired for cause. But HR will keep track and if several people are coming forward with similar allegations then it's taken seriously.

      I've seen a case in the past where someone just kept coming up with more and more allegations of misconduct (untrue in my view) and no one was fired or disciplined over it. There were warnings not to retaliate of course (which means things like putting the person onto

      • by mark-t ( 151149 )

        A lie is fine, it's not going to be believed, and a single person reporting issues is not enough to get your fired for cause.

        No, but it's enough to get the person who was reporting the issue to face some not-so pleasant repercussions, even if their accusation was true.

        You can end up with a situation where a person who may have been legitimately accused remains exactly where they were within the company, while the accuser is hastily removed from their position so as to not have interactions with the person

        • Except that those repercussions are illegal in many places, including the US. A decent HR department is going to remember that the issue was reported and keep a close eye on both people involved to ensure that the company follows the law and doesn't end up being sued by either party. The reason for the laws are because of what you say, to allow people to report harassment without being discouraged through fear of losing their job or being nudged out.

          • by malkavian ( 9512 )

            Yep, the claims of "constructive dismissal" can be a big worry of HR departments. Evidence is key to moving things along.

          • by Cederic ( 9623 )

            Those 'repercussions' can be very hard to avoid.

            "He attacked me, it's not safe for me to work with him. You must sack him as I refuse to work with him."

            With no evidence beyond the complaint the company is obliged to believe the accused as much as the accuser, and it would be unfair to sack the accused or remove him from his position based on an accusation for which there is no evidence.

            The company can however respond to "I refuse to work with him" by offering an alternative position to the accuser, who can

          • by mark-t ( 151149 )

            A decent HR department is going to remember that the issue was reported...

            Obviously, but the company can't go treating every accusation as if it were true without any evidence... the fairest thing they could *possibly* do once such an accusation is made is attempt to separate the two involved parties within the company, but depending on company dynamics, this may be logistically impossible without moving one of them into an area of the company that they are not really suited for, negatively impacting their

  • I will not belittle anyone that has been sexually harassed, that is a serious problem that needs to be dealt with. Nor the fact that people are being retaliated against if they report ANY type of harassment. But we have already seen stories of people that feel they have been harassed because of their politics at Google. I think all forms of harassment should be dealt with, with no exceptions made for the topic that caused it. This article, just in the way it is written. Is belittling anyone that doesn't
  • >>high-stakes projects

    I'm sorry, this is nonsense, google has no "high stakes projects", they keep canceling them!

  • Comment removed based on user account deletion
  • Took their case to the State Labor Relations Board. The ultimate arbitrator in labor affairs, and an organization generally known to side with the employee. I can only assume that these people either have cases too weak to win with the Board or would rather bad-mouth Google in a public forum.

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