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IT Technology

Zoom Outage Halts Classes, Meetings (axios.com) 46

Videoconferencing software Zoom experienced a widespread outage Monday morning with many users unable to join or launch video meetings. From a report: Why it matters: During the coronavirus pandemic, Zoom has become the go-to solution for many businesses and schools trying to function remotely. What they're saying: "We have identified the issue causing users to be unable to start and join Zoom Meetings and Webinars and are working on a fix for this issue," Zoom said in a statement to Axios. "We sincerely apologize for any inconvenience." The issue has been resolved.
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Zoom Outage Halts Classes, Meetings

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  • Not all (Score:4, Funny)

    by ArchieBunker ( 132337 ) on Monday August 24, 2020 @03:04PM (#60436763)

    Sadly it worked for our daily meeting.

    • LAUSD seems unaffected.

      • LAUSD seems unaffected.

        I'm in LA County and my children's teachers sent messages this morning that their may be issues with it, and to try logging in early. It was fine by the time class started. Perhaps there was it was resolved by the time the west coast logged in?

    • Haha, too bad. I think I know how exactly how you feel--if only fate would interfere with that boring meeting where nothing gets done anyway.
    • () Looking for serious relationship that will lead to marriage() ==>> gg.gg/loix1
  • to discuss the Zoom downtime. Normal business response.
  • Knowing what I do about this sad state of affairs called "Oracle Cloud", I'm curious if Zoom's recent migration to OracleCloud was to blame.

    • My thought exactly. I know Brightspace was down for many schools also today. I'm wonder if it's a "cloud" infrastructure issue. Why large universities with the resources to run these services in-house moved everything to the "cloud" is beyond me...
      • Why large universities with the resources to run these services in-house moved everything to the "cloud" is beyond me...

        It's the only way to have a cloud-based solution.

      • by skids ( 119237 )

        In the case of videoconferencing bridges supporting remote users, having them in a cloud actually makes sense. Theoretically a cloud solution could locate the VM doing the bridging at an optimal NOC for all the users to reduce overall latency.

        I doubt Zoom actually does that.

        At any rate, in answer to your question, I work at a well-resourced university and, no, we don't heat the building by burning 20 dollar bills. We still try to be cost-effective. What we buy into depends on what's on the market and its

  • Why is everything so concentrated on zoom? There are other (perhaps more expensive) alternatives, like gotomeeting, Webex, or even Teams. Does everyone really need to see everyone else all the time?
    • Re:Why zoom? (Score:5, Informative)

      by lessSockMorePuppet ( 6778792 ) on Monday August 24, 2020 @03:44PM (#60436941) Homepage

      Jitsi Meet works quite well, and it's free.

    • Re:Why zoom? (Score:4, Insightful)

      by Dwedit ( 232252 ) on Monday August 24, 2020 @03:45PM (#60436949) Homepage

      Because it rapidly became the genericized trademark for any kind of multi person online meeting. Thus people do not consider any alternatives to even exist.

      • Because it rapidly became the genericized trademark for any kind of multi person online meeting. Thus people do not consider any alternatives to even exist.

        Sadly, this is probably true.

        • Zoom is a company that lies about its security. No one should be using this software. Tell your friends to switch to something else.

    • Why is everything so concentrated on zoom? There are other (perhaps more expensive) alternatives, like gotomeeting, Webex, or even Teams. Does everyone really need to see everyone else all the time?

      If your main goal is video conferencing, Zoom has better quality and is simpler than those other products. We use Webex and Teams at work and they're fine because video conferencing isn't the main goal. If my children's school were trying to use them, it would have added an enormous headache to everybody's first week or two. If only Canvas were as streamlined. (Canvas is the online classroom software California pushed from the top down. It's... clearly designed for the university and not younger students).

    • by Creepy ( 93888 )

      Three reasons I think Zoom took off - easy to remember, no install, and chatters can remain semi-anonymous (don't need to be registered like with Facebook), which is important when dealing with kids. I was going to add a fourth, relatively easy to use, but most of these applications work almost identically these days. I've switched between Zoom, Google Meetings, WebEx and gotomeeting while interviewing and all worked pretty much the same.

  • I know my University my son attends had issues with Brightspace, Zoom, the campus streaming TV service and a few other "cloud" based systems today which makes me question if it's a "cloud" infrastructure issue on Oracle (didn't Zoom and Oracle announce a partnership a bit ago), AWS, Azure or similar. Hundreds of thousands of students are starting to use the services all on the same day and they crash for everyone.... I remember when universities (especially the large, like 50K+ student, ones) ran all these
  • With all the online resources, there is no reason for parents to let the state, gov, etc to educate/indoctrinate their children. Of course the majority of parents probably don't want to take responsibility for the education of their children because they are also ignorant.

    Stop passing the buck, people.

    • by awwshit ( 6214476 ) on Monday August 24, 2020 @04:25PM (#60437147)

      Do you think that its possible that some people have a talent for teaching? Do you think its possible that some people are better teachers than others?

      Do you even have kids? Go ahead and keep your day job but also home school your kids - because otherwise you obviously don't care and are ignorant.

      If I want to have a home for my kids to live in then I need to work. And I've met a lot of teachers that are way better than me at teaching kids, why wouldn't I want to use them?

      • Not trying to pick you out of the masses to make a point, so don't take this personally, but you have consumed the Kool-Aid and BELIEVE you have to work for someone else in order to exist. The fact is that we use to have something called 'a family business'. And I'm not talking about the mafia but small businesses that are family owned and your children grow up in that environment to learn and make the business better over the years.

        The government has convinced our population to become corporate/government

        • My wife is in the medical field and runs her own practice. She still needs to see patients everyday. Your 'solution' still isn't working. We are both considered 'essential' workers at the moment and yet the kids have to be home. Its not as easy as you seem to think, despite having a family business. Even the local private schools are not open for fall.

          • No one said it was easy. Most things that are right aren't easy. Nevertheless people have been doing this for thousands of years. We can argue all you want, but the fact remains that our society's propaganda has convinced us that we need to send our kids to school to be indoctrinated for their own benefit. That is a fact.

            If your wife is that busy then I suggest that you get busy and start teaching your own children and quit your job. If you don't have enough income from your wife then maybe you need to down

            • Do you have kids? Have you put your own advice into practice?

              I'd rather have professional teachers teach my kids, I think they do a better job than me. And school isn't all about learning academic skills, its about social skills and learning to work with others, about being exposed to experiences outside the home.

              To be clear, we do care about the kids' education and we do take responsibility for their education. We also delegate teaching to the right people and we put our kids in the right schools. I pu

            • by sjames ( 1099 )

              The problems are larger. Changes in society and economics have eliminated the days when one parent could go to work and provide a good living for the family while the other parent was at home.

              For that matter, the days where one could safely assume a household with children included 2 parents or failing that due to some tragic event, a parent and an adult relative or 2.

              Figure out how to solve those trends in a satisfactory way and perhaps your dream of parents being a child's primary educators can come true.

    • You're thinking like the tiny proportion of intelligent humans. The average IQ (a shit metric, granted) is 100 or roughly that of a fire hydrant, now consider those below that.
      Few people have the time, ability or skill to teach well. The eventual solution should be teaching by AI. Humans are shit but by collective effort we can build something vastly better than our savage nasty brutish race. That would be humanity's greatest act, to replace the human race rather than delude ourselves it can be improved wit

      • by minyard ( 101989 )

        IQ is parameterized such that the average is 100, by design. Has there been any intelligence inflation or deflation compared to the 100 from decades ago? Need a high IQ to answer that.

    • by jjoelc ( 1589361 )

      And all those lazy sods having other people grow their food! They should be ashamed of themselves... And don't get me started on those people passing the buck to dentists and not pulling their own teeth like real 'Muricans!

      Or perhaps we have realized that with enough resources, specialization is possible, and some people may be brilliant at (for example) farming, but absolute shite at teaching others...

    • by Trogre ( 513942 )

      Following your argument to its logical conclusion, you are advocating a return to a hunter-gather society.

  • by kenh ( 9056 ) on Monday August 24, 2020 @04:23PM (#60437141) Homepage Journal

    Have the Democrats announced their congressional investigation into this outage? It disproportionately impacted women, children, the poor and minorities - it's obviously an attack perpetrated by Donald aTrump to force children back in school and influence the election this fall! LOL

  • Microsoft Teams works where I work. Works better than Skype ever worked
    • by tgeek ( 941867 )
      Same here. My company even went all in on purchasing Cisco Webex video conferencing gear and but now most people prefer Teams over Webex. I must admit though, the Cisco gear is NICE - but it's hard to beat the ease of use of Teams.
  • Alternatives (Score:4, Interesting)

    by Midnight Thunder ( 17205 ) on Monday August 24, 2020 @05:34PM (#60437401) Homepage Journal

    Given the range of alternatives, I am really not sure why Zoom has become the platform that everyone thinks of for online conferences?

    Some alternatives include Google Meet, Discord and WebEx. Others worth mentioning as well?

    • Some alternatives include Google Meet....

      I wouldn't get too attached [killedbygoogle.com] to using that.

    • Zoom became the medium of choice because it had the best blend of ease of use and video capability and price (basic for free!). Just download an app, generate a meeting, and you're good to go. My few times trying Google Meet, the quality was terrible - so terrible we immediately switched to Zoom. My friend, a developer, tried to setup WebEx for a series of meetings with friends, unnecessarily complex even if you were ready to pay for it. Discord I didn't even know had a video chat. From an ease of use and p
  • I hope Zoom is prepared for that soon. I wonder how others are doing like Teams.

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