Firefox 90 introduces the next version of SmartBlock, the browser's tracker blocking mechanism built into its private browsing and strict modes, which now has improvements designed to prevent buttons that let you log into websites using your Facebook account from breaking, Mozilla announced on Tuesday. From a report: SmartBlock was first introduced with Firefox 87 in March, and if you aren't familiar, here's Mozilla's description of how it works, from the company's blog: "SmartBlock intelligently fixes up web pages that are broken by our tracking protections, without compromising user privacy. SmartBlock does this by providing local stand-ins for blocked third-party tracking scripts. These stand-in scripts behave just enough like the original ones to make sure that the website works properly. They allow broken sites relying on the original scripts to load with their functionality intact." Sometimes, though, the feature would break Facebook login buttons. In a new blog post, Mozilla's Tom Wisniewski and Arthur Edelstein explain why this would happen, using an example of trying to log in to Etsy.

Microsoft took the wraps off Windows 11 recently, and we expect the new OS to arrive later this year. Upgrading to a new version of Windows is often a painful process, and in the past, you were stuck even if the new software ruined your workflow. It's different this time: Microsoft says you'll be able to go back to Windows 10 if you don't like Windows 11. You'll only have 10 days to decide, though. From a report: How will you know if Windows 11 is worth using? There's a preview program for Windows 11, but the preview builds are still missing some elements of the final release. You don't have to mess with the Insiders builds at all -- you can install the final version when it's available, and take it for a spin. This news comes by way of a PDF that Microsoft has provided to PC manufacturers. It's an FAQ format, and among the various redundant queries is this gem: "Can I go back to Windows 10 after I upgrade if I don't like Windows 11?" The answer is a resounding yes... for 10 days. You'll have that long to decide to roll back to Windows 10. Wait any longer, and you're locked into Windows 11 unless you reformat your system.

How To Geek: To run Windows 3.1 on your iPad, you'll need to buy an app called iDOS 2 that's available in the App Store. Currently, it costs $4.99, which seems like a bargain considering what it can do. iDOS has a spotty history on the App Store. Way back in 2010, Apple pulled an earlier version of the app because it allowed people to run unapproved code loaded through iTunes. Last year, its author updated the app to pull DOS files from iCloud or the Files app, and Apple approved it. So far, it's still listed, so let's hope that it sticks.

After purchasing and installing iDOS 2 on your iPad, run it once to make sure that it creates whatever folders it needs to work in your Files app. It will create an "iDOS" folder in your "On My iPad" area in Files. That's important. Before diving into the Windows setup process below, you might want to familiarize yourself with how iDOS works. In a vertical orientation, you'll see a window near the top of the screen that includes the video output of the emulated MS-DOS machine. Below that, you'll see a toolbar that lets you load disk images (if you tap the floppy drive), check the DOSBox emulation speed (a black box with green numbers), and take a screenshot or change Settings (by tapping the power button). At the bottom of the screen, you'll find an onscreen keyboard that lets you type whatever you want into the MS-DOS machine. If you flip your iPad horizontally, the MS-DOS display area will take over the screen, and you can pull up a toolbar that lets you access the keyboard, mouse, and gamepad options at any time by tapping the top center of the screen.

An anonymous reader shares a report: When Microsoft updated its Teams communication app with a more sophisticated way to give PowerPoint presentations in January, the company published a 500-word blog post on the feature. People could read the blog post and try to figure out how to use it, or they could consult YouTube. On the video service owned by arch-rival Google, a former Microsoft employee named Kevin Stratvert published a video on Presenter Mode to his more than 800,000 subscribers, garnering more than 180,000 views and hundreds of comments. Microsoft itself had not published a video on the topic. "I've built a Microsoft audience," Stratvert said in an interview with CNBC. "Microsoft content drives a lot more viewership than non-Microsoft content. I've done Gmail and a few others, but they haven't done quite as well."

[...] Historically, developing and maintaining products has been the core of Microsoft. Today nearly 50% of employees work in engineering. Marketing is a considerably smaller part of the business, and employees work on ads, materials for Microsoft's website, events and other methods of promotion. In the past few years, a group inside Microsoft began focusing more on YouTube. "On YouTube specifically, we're starting to explore the concept of what it looks like to do something native to YouTube," Sonia Atchison, a market research lead who worked on the Microsoft Creators Program, said on a podcast last year. People often turn to YouTube when they want to get a better understanding of Microsoft software, and while Microsoft has plenty of its own videos available on YouTube, they don't always come up at the top of the site's search results, Atchison said. Videos from outsiders can receive higher rankings. Sometimes a video from a Microsoft employee might be there. The company does have employees with large audiences, including Mike Tholfsen, a 26-year company veteran whose videos show how teachers and students can use Teams and other applications.

Marcin Wichary, Design Manager at Figma, writes in his newsletter: At this point it's probably clear that every time I say "the worst keyboard ever made," I am being cheeky. These are not the worst keyboards ever made. There is no worst keyboard; the world of keyboards is just too complex for this to be possible. Even more importantly, though, I believe there is always something you can learn from a keyboard you don't like. Sure, the Ukrainian keyboard has an atrocious build quality, the TI calculator keypad is weird to press, and the abKey is far from a Revolution. But there are things in either of them that can surprise and delight.

Amazon has won U.S. permission to use radar to monitor consumers' sleep habits. Bloomberg reports: The Federal Communications Commission on Friday granted Amazon approval to use a radar sensor to sense motion and "enable contactless sleep tracing functionalities." Amazon on June 22 asked the FCC, which regulates airwave uses, for permission to market a device that uses radar. The technology captures movement in three dimensions, enabling a user to control its features through simple gestures and movements, the company said in a filing. The capability, according to Amazon, could help people with "with mobility, speech, or tactile impairments," and it could monitor sleep with a high degree of precision.

"The use of Radar Sensors in sleep tracking could improve awareness and management of sleep hygiene, which in turn could produce significant health benefits for many Americans," Amazon said in its filing. "Radar Sensors will allow consumers to recognize potential sleep issues." Amazon didn't immediately respond to a request for comment. The company didn't fully describe the device in its filing, but did say it would not be a mobile device. The FCC earlier granted similar permission to Google for radar to enable touchless control of Pixel smartphones, the agency said in its letter approving Amazon's request.

At its Game Developer Summit today, Google announced a new feature for Android game developers that will let users play games before all the game's assets have been downloaded. TechCrunch reports: On average, modern games are likely the largest apps you'll ever download, and when that download takes a couple of minutes, you may have long moved on to the next TikTok session before the game is ever ready to play. With this new feature, Google promises that it'll take only half the time to jump into a game that weighs in at 400MB or so. Now, this isn't Google's first attempt at making games load faster. With "Google Play Instant," the company already offers a related feature that allows gamers to immediately start a game from the Play Store. The idea there, though, is to completely do away with the install process and give potential players an opportunity to try out a new game right away. Like Play Instant, the new "play as you download" feature is powered by Google's Android App Bundle format, which is, for the most part, replacing the old APK standard.

In a new report released last week by The Stanford Internet Observatory, researchers analyzed a Jordanian disinformation network that pushed pro-monarchy and pro-military narratives on Facebook, Twitter, and TikTok. The campaign, which Facebook said in a separate report had links to the Jordanian military, also republished audio that had been secretly recorded on Clubhouse. Rest of World reports: Researchers said this is the first time they have identified a disinformation operation that relied on Clubhouse and TikTok, indicating that some states are taking advantage of newer platforms to spread propaganda. The Jordanian campaign cobbled together audio and screen recordings from Clubhouse into at least one video that was then shared on Facebook. According to the report, the audio was taken from a conversation in which Jordanians outside the country and other Arab voices discussed Prince Hamzah, the half-brother of Jordan's leader, King Abdullah II, who was taken into custody in early April, along with over a dozen other prominent figures. Jordanian authorities accused Hamzah of plotting to destabilize the government, and while the prince later publicly pledged his loyalty to the king, he currently remains on house arrest.

People who saw the video "didn't know that it was linked to individuals in the Jordanian military," said Shelby Grossman, a research scholar at the Internet Observatory and a co-author of the report. "But at the same time, you could imagine that if someone watched this video, they might think to themselves, "Oh, people are listening when you have these Clubhouse conversations.'" While Clubhouse has not been officially banned by the Jordanian government, the nonprofit Jordan Open Source Association found that the app can currently only be accessed using a VPN. Recording is against Clubhouse's Terms of Service, which prohibits users from capturing "any portion of a conversation without the expressed consent of all of the speakers involved."

The most extensive portion of the Jordanian disinformation network was on Facebook. The social network said in its report that it had removed over 100 Facebook and Instagram accounts, three groups, and 35 pages connected to the campaign, four of which had more than 80,000 followers. The effort also included around $26,000 worth of Facebook ads, but it's unclear exactly whom they may have targeted. A spokesperson for Facebook said that the company's Ad Library transparency tool doesn't currently include data on ads that were run previously in Jordan. The reports says that the researchers "also identified a handful of sock puppet accounts on TikTok that appeared to have ties to the same network." They didn't put a lot of effort into it though. "[T]he fake personalities didn't post original content, instead sharing videos from established accounts associated with the Jordanian military."

The Federal Communications Commission broadband standard that was implemented under then-Chairman Tom Wheeler in 2015 and never updated by Ajit Pai is now "likely too slow," according to a government report issued last week. From a report: The Wheeler-led FCC in January 2015 updated the agency's broadband standard from 4Mbps downstream and 1Mbps upstream to 25Mbps downloads/3Mbps uploads. The increase was opposed by broadband-industry lobbyists and Republicans, including Ajit Pai, who was then a commissioner and later served as FCC chairman throughout the Trump administration. Pai never updated the 25Mbps/3Mbps standard in his four years as chair. In his last annual broadband-deployment report issued in January 2021, Pai concluded that "fixed services with speeds of 25/3Mbps continue to meet the statutory definition of advanced telecommunications capability."

Alphabet unit Google will seek to overturn a record 4.34-billion-euro ($5.15 billion) EU antitrust fine at a five-day hearing in September at Europe's second-highest court, Reuters reported Monday, citing people familiar with the matter said. From the report: The European Commission in its 2018 decision said Google had used its popular Android mobile operating system to thwart rivals, an anti-competitive practice dating from 2011. Android, used by device makers for free, is found on about 80% of the world's smartphones. The case is the most important of the EU's three cases against Google because of Android's market power. Google has racked up more than 8 billion euros in EU antitrust fines in the last decade.

In the largest study of its kind, a team of academics from four US and Canadian universities said they were able to determine the size of China's Great Firewall internet censorship capabilities. From a report: In a research project that lasted nine months, from April to December 2020, academics developed a system called GFWatch that accessed domains from inside and outside China's internet space and then measured how the Great Firewall (GFW) would tamper with the connection at the DNS level in order to prevent Chinese users from accessing a domain, or an external entity accessing Chinese internal sites.

Using GFWatch, researchers said they tested 534 million distinct domains, accessing around 411 million domains on a daily basis in order to record and then verify that the blocks were persistent. After nine months of compiling data, they found that China's Great Firewall currently blocks around 311,000 domains, with 270,000 blocks working as intended, while 41,000 domains appear to have been blocked by accident. The research team said these latter domains appear to have been blocked accidentally when Chinese authorities tried to block a shorter domain and used a broad DNS filtering regular expression (regex) that did not account for situations where that shorter domain was also part of a longer domain name, indirectly banning other sites. For example, researchers said that when Chinese authorities blocked access to reddit.com, they also accidentally blocked access to booksreddit.com, geareddit.com, and 1,087 other sites.

The free and open internet is under attack in countries around the world, Google boss Sundar Pichai has warned. BBC: When I asked about whether the Chinese model of the internet -- much more authoritarian, big on surveillance -- is in the ascendant, Pichai said the free and open internet "is being attacked." Importantly, he didn't refer to China directly but he went on to say: "None of our major products and services are available in China." With legislators and regulators proving slow, ineffective, and easy to lobby -- and a pandemic taking up plenty of bandwidth - right now the democratic West is largely leaving it to people like Sundar Pichai to decide where we should all be heading. He doesn't think he should have all that responsibility.

Long-time Slashdot reader destinyland writes: Twitter did something that I would not have thought possible: It stole reading from me," argues a former New Yorker writer (who was once nominated for the Pulitzer Prize). In a new piece in the Atlantic this week, they argue that Twitter "hacked itself so deep into my circuitry that it interrupted the very formation of my thoughts..."

"For the past few years, I've felt a strange restlessness as I read, and the desk in my bedroom is piled with wonderful books I gave up on long before the halfway mark. I had started to wonder if we were in a post-reading age, or if reading loses its pleasure as we age — but I knew that wasn't really true... I had suspected for a while that my reading problems had something to do with Twitter, and several times I'd tried leaving the phone in another room — but it was no good. Twitter didn't live in the phone. It lived in me."

Maybe it all comes back to brain plasticity — the idea that our brains adapt to whatever activities we're doing the most, in a kind of "accidental optimization." But what happens if we feed our minds a continual diet of quick bursts of information? It's what I call hit-and-run reading — skimming headlines, comments, comment headlines, tweets, pictures on Instagram... Doesn't it seem like that would have some kind of impact?

I once spoke to a trial attorney who complained about the ever-shortening attention spans of juries...

I'm still haunted by a free 37-minute documentary I saw two years ago on YouTube called Bookstores: How to Read More Books in the Golden Age of Content. It followed Max Joseph, the former host of the TV show Catfish (and the documentary's director) as he spoke to several reading experts (including a speed reader) about how he could form better habits. But at one point he calculates he was spending 20 minutes a day just on news, plus another 30 minutes a day on social media — which adds up to 304 hours a year that could've been spent reading books. (Enough time to read 30 books a year.)

And along with that goes the mental exercise of retaining an entire books' worth of material in your brain at one time. (The documentary even suggests that in our busy world, reading becomes a kind of "forced meditation.") So does your focus come back if you just keep on reading books?

I've been forcing myself to stay offline for one day a week, to at least create the time for revisiting that stack of unfinished books by my bed. But is that enough? The Atlantic's author titled their piece, "You Really Need to Quit Twitter." After describing how it had somehow stolen the joy of reading, the piece closes by asking, "What is it stealing from you?"
What's been the experience of Slashdot readers? Share your own thoughts and stories in the comments.

Are we reading fewer books because of social media?

The BBC put some tough questions to Google CEO Sundar Pichai: in 2017, Google moved more than $20 billion to Bermuda through a Dutch shell company, as part of a strategy called "Double Irish, Dutch Sandwich". I put this to Pichai, who said that Google no longer uses this scheme, is one of the world's biggest taxpayers, and complies with tax laws in every country in which it operates. I responded that his answer revealed exactly the problem: this isn't just a legal issue, it's a moral one. Poor people generally don't employ accountants in order to minimise their tax bills; large-scale tax avoidance is something that the richest people in the world do, and — I suggested to him — may weaken the collective sacrifice.

When I invited Pichai to commit there and then to Google pulling out of all tax havens immediately, he didn't take up the offer...

It is true that the company generates most of its research and revenues in the U.S., which is where it pays most of its tax. Moreover, it has paid effective tax of 20% over the past decade, which is more than many companies.
In the longer podcast interview, Pichai says he also believes that in the future technologies may start reaching even further into our lives. And he calls artificial intelligence "the most profound technology that humanity will ever develop and work on...

"If you think about fire or electricity or the internet, it's like that. But I think even more profound...."

Slashdot reader nray shared this report from CNET: In May, CEO Sundar Pichai unveiled plans for a "hybrid" work environment that would require most employees to work from their offices at least three days a week beginning in September. Under the new structure, 20% of the company would work remotely. Another 20% could work from new locations. People who relocated would get salary adjustments based on the local market. The bulk of Google would pick up where it left off, working from the office. Google makes up almost all of Alphabet, a holding company that has more than 135,000 full-time employees...

The rancor intensified last week, when Urs Hölzle, one of the company's longest-tenured and most senior executives, announced plans to work remotely from New Zealand, according to an email he sent to employees that was viewed by CNET. Hölzle's plans angered rank-and-file workers, who consider it special treatment for company leadership, while lower-level employees have had to wade through a drawn-out and uncertain application process... Hölzle, Google's senior vice president of technical infrastructure, is a revered figure at the company. He was one of Google's first 10 employees and is credited with building the tech giant's IT foundation of servers and networks. But for some Googlers, his relocation email, which was sent on June 29 and hasn't been previously reported, illustrated the inequities of the company's system for deciding remote work... Two Google employees said Hölzle's situation encapsulated the company's "hypocritical" policies. Both complained that the relocation represented a double standard in which different rules apply to executives in senior ranks. While his approval came last year, Google employees now undergoing the remote work application process have been told decisions won't come until August, at the earliest. Approval for Hölzle's move came before the procedure was instituted.

News of Hölzle's relocation especially stung because he has been particularly vocal against remote work, employees said. De Vesine, the resigning Googler, said Hölzle had a policy of not letting people work remotely unless they were assigned to an office and that he wouldn't consider remote work for people who hadn't reached a certain level of seniority...

It's unclear if Hölzle's salary will be adjusted to the local market, as required for other employees relocating to a new place. The Google spokesman declined to comment on his compensation.
"While some tech companies, like Reddit, have said they'll pay employees San Francisco or New York City salaries wherever they work, Google has taken a hard line on making pay adjustments..." CNET reports.

They also point out that for 20 yerars Google "has set the tone for office culture in Silicon Valley... The impact of Google's remote work policies could ripple far and wide..."

"First SolarWinds, now Kaseya. SaaS software heavily used by managed service providers (MSPs) has now been the target of two successful cyberattacks," writes Slashdot reader storagedude.

He shares a ChannelInsider article reporting the Kaseya ransomware attack compromised roughly 1,500 "downstream" businesses — and that now managed service providers "are reassessing their approaches to managing IT" after their own upstream vendors were breached: In many cases, rather than assuming the platforms that MSPs employ are secure, end customers will now require them to prove it via an audit of their software supply chains, says James Shank, Chief Architect of Community Services for Team Cymru, a provider of threat intelligence tools employed to conduct such audits. Shank, who also served on the Ransomware Task Force Committee set up by The Institute for Security and Technology, notes that MSPs should also assume attacks will only get worse before they get any better. "This is not the end or the middle," he says. "It's only the beginning."

Others, however, don't think there will be any widespread mandate to audit IT supply chains in the absence of any government requirement. Most organizations are simply not going to conduct or require extensive audits because of the time, effort, money and expertise required, says Mike Hamilton, chief information security officer (CISO) for Critical Insight, a provider of a managed detection and response platform.

"American companies are not going to do that unless someone holds their feet to the fire," he says.

The challenge that creates for MSPs and their customers is it may force them to continue to place too much trust in IT platforms provided to them by a vendor, says Chris Grove, technology evangelist for Nozomi Networks, a provider of security tools for monitoring networks. "These platforms are over-trusted," he says.

The decision many MSPs are specifically wrestling with is the degree to which they should continue to rely on IT service management (ITSM) platforms from an IT vendor that might be compromised by malware versus building and securing their own custom platform. The latter approach is not immune to malware but might be less of a target as cybercriminals increasingly focus their efforts on platforms that enable them to wreck greater downstream havoc. Alternatively, MSPs could switch to IT service management platforms provided by vendors that don't have enough market share to attract the attention of cybercriminals... Building an IT service management platform from scratch naturally requires a level of investment many MSPs lack the funding or expertise to make, notes Eldon Sprickerhoff, chief innovation officer for eSentire, a provider of a managed detection and response platform. "It's a difficult situation," he says.BR> The article points out that few small- to medium-sized businesses can afford their own internal IT security team.

Slashdot reader storagedude then suggests "on-premises installed and managed software could get another look as a result of the attacks," while vendors who can prove high levels of security "could gain a market advantage."

French designer Thierry Gaugain, known for his impressive yacht designs, including Apple co-founder Steve Jobs' 80-meter vessel Venus, is conceptualizing a $350 million luxury train "envisioned for one unique owner," says Gaugain. CNN reports: Described as a luxurious "palace on rails," the 400-meter long train will be made of 14 cars and glass so technologically advanced that it can switch from opaque to complete transparency. Gaugain feels that travel has become more focused on speed than the actual journey, and he sees the G Train as a mode of transportation where those on board can have just as much, if not more, fun on the way to their chosen destination. "Travel is not about speed," he says. "It's about taking the time, because time is the only treasure we have."

And it's not just the exterior of the train that can be transformed at the flick of a switch, passengers can also change "the interior ambiance of the train in whichever section they are." If they want to ensure the outdoor surroundings, they can switch to transparent mode, but if they want to create their own views, they can change the glass to opaque and create pretty much any view they want. "The train is a stage," explains Gaugain. "You can change the light, the season or the pace in order to change your relationship to time." He has yet to find a customer and admits he may need to find "someone as crazy" as himself to buy the train. It will likely be at a cost of around $350 million and the project will take at least two and a half years to build.

With space for around 18 overnight guests, the G Train is set to run at 160 kilometers per hour and will be adapted to run on railways across the Americas and Europe. The G Train can be split into two if those onboard decide they want to go off in different directions. Passengers enter via the welcome hall at the center of the train, which leads to its main residential area that includes the owner's accommodation and entertainment space, as well as an area for special guests, a social room, as well as Grand Salon that's specifically designed for receptions. Guests will also have access to a "secret" garden, while the wings of the train can be folded down to devise alfresco terraces, where parties can be held, or even onboard concerts.

For some reason, Samsung apps designed to control internet-connected washer and dryers require "bogus," "absurd," "unacceptable," "pesky," and "awful" permissions. Motherboard reports: On Wednesday, a Reddit user complained that their washing machine app, the Samsung Smart Washer, wouldn't work "unless I give it access to my contacts, location and camera." This is a common complaint. "When I launch the app, the damned thing wants all sort of permissions: location, phone calls, media, and ... contacts??? The app won't work without these permissions," another Reddit user grumbled last year, referring to another Samsung app -- called Smart Home -- that requires the same seemingly exaggerated permissions. "Why would the Samsung Smart Home app need access to my contacts?" The reviews for these two apps, both of which have more than a million installs according to their stats on the Google Play store, aren't very positive either. The Smart Washer App has an average of 2.1 stars, thanks to a slew of reviews that mention the unnecessary permissions.

These situations speak to two issues: Apps that demand permissions that they don't need, and "smart" and internet of things devices that make formerly simple tasks very complicated, and open up potential privacy and security concerns. [...] It's unclear why apps that are designed to let you set the type of washing cycle you want, or see how long it's gonna take for the dryer to be done, would need access to your phone's contacts. In an FAQ for another Samsung app, the company says it needs access to contacts "to check if you already have a Samsung account set up in your device. Knowing this information helps mySamsung to make the sign-in process seamless." The report recommends using a newer app called SmartThings App, "which has less invasive permission requirements compared to the older apps." The SmartThings app doesn't list any required permissions, indicating that "you can use the app without optional permissions, but some functions may be limited."

Taiwan's Foxconn said on Friday it was in talks with the U.S. state of Wisconsin about building electric vehicles there, part of the major Apple supplier's push to diversify income streams. Autoblog reports: Foxconn and electric car manufacturer Fisker Inc said in May that they had finalized a vehicle-assembly deal. They did not identify a location, but Fisker's CEO said Foxconn's Wisconsin site was a possibility. In a statement, Foxconn said it had begun discussions with Wisconsin. "Foxconn has engaged the Wisconsin Economic Development Corporation to discuss the company's plans for electric vehicle manufacturing. Foxconn is optimistic about our partnership with WEDC and looks forward to ongoing discussions," it added.

In April, Foxconn drastically scaled back a planned $10 billion factory in Wisconsin, confirming its retreat from a project that former U.S. President Donald Trump once called "the eighth wonder of the world" and was supposed to build cutting-edge flat-panel display screens. A month earlier, Foxconn's chairman said it may make EVs at the Wisconsin site, though could decide on Mexico, and would make a decision this year. Foxconn aims to provide components or services to 10% of the world's EVs by 2025 to 2027, posing a threat to established automakers by allowing technology companies a shortcut to competing in the vehicle market.

An anonymous reader quotes a report from Motherboard: You may have noticed recently that an Uber ride is more expensive than it used to be. As ride-hail companies Uber and Lyft hike prices to record heights during the COVID-19 pandemic, much commentary has settled on explaining this as a consequence of a "labor shortage" largely motivated by a lack of proper financial incentives. Drivers, the story goes, saw the new cash bonuses offered by companies to lure workers back as insufficient. Some, perhaps, decided they were not worth the risk of getting infected with COVID-19 or one of its budding variants, while other analyses suggested drivers were content with living on stimulus funds rather than money from driving. At the same time, the firms began curtailing subsidies that kept prices low enough to attract riders and work towards monopoly. Together, this has left us with a sudden and massive spike in ride-hail prices; Gridwise, a ride-hail driver assistance app, estimated that Uber has increased its prices by 79 percent since the second quarter of 2019.

While Uber and Lyft are reportedly thinking about offering new perks such as education, career, and expense programs, analysts admit these don't strike at core problems with the gig economy that were driving workers away before COVID-19 hit and are making it difficult to attract them now. In conversations with Motherboard, former and current ride-hail drivers pointed to a major factor for not returning: how horrible it is to work for Uber and Lyft. For some workers, this realization came long before the pandemic reared its head, and for others, the crisis hammered it home. Motherboard has changed some drivers' names or granted them anonymity out of their fear of retaliation. "If I kept driving, something was going to break," said Maurice, a former driver in New York who spent four years working for Uber and Lyft before the pandemic. "I already go nights without eating or sleeping. My back hurt, my joints hurt, my neck hurt, I felt like a donkey. Like a slave driving all the time."

"I've been driving for six years. Uber has taken at least 10,000 pounds in commission from me each year! They take 20 percent of my earnings, then offer me 200 pounds," Ramana Prai, a London-based Uber driver, told Motherboard. "I don't understand how they can take 60,000 pounds from me, then offer nothing when I'm in need. How can I provide for my partner and two kids with this? My employer has let me down."

"I woke up every day asking how long I could keep it up, I just didn't feel like a person," Yona, who worked for Lyft in California for the past six years until the pandemic, told Motherboard. "I got two kids, my mother, my sister, I couldn't see them. And I was doing all this for them but I could barely support them, barely supported myself."

"I was making even less than my sister and I was probably less safe too," Yona's sister, Destiny, told Motherboard. "She got out back in the spring, I hopped on and was coming back negative some days. I tried UberEats and DoorDash to see if that was any better, but stopped after a friend was almost robbed on a delivery. Okay, so the options are get covid or get robbed, then guess what: I'm doing none of them."

Motherboard argues that the degrading working conditions, as well as the poor pay, "are structurally necessary for ride-hail companies. They were necessary to attract and retain customers with artificially low prices, to burn through drivers at high rates that frustrate labor organizing, and bolster the narrative of gig work as temporary, transient, and convenient. It's no wonder, then, that drivers aren't coming back."